Alexandra's Muse hosted part of my bachelorette party and I'm incredibly grateful for this…read more Definitely one of the highlights throughout my whole wedding experience. Alexandra (the owner and esthetician) and her colleague, Kari (the massage therapist) were both so thorough, gentle, and attuned to what my friends and I wanted and needed for our facials and massages. They took such good care of us in a way that I can't put into words. Did I also mention how they closed down their whole shop and provided drinks and snacks for all of us for the day? They really went above and beyond--not only in the services they offered but also their overall hospitality.

Alexandra was incredibly comforting and communicative during our entire Brazilian wax session. She…read morereally spends time getting to know her customers and really wants to provide an incredible service. Highly recommend going to visit her for a wax!

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

Everyone in there was super nice and professional! It was so easy to book an appointment. Will…read moredefinitely will be going back. Thank you.

Yung Ai is the best. My daughter came to get a wax here and we were amazed at the outcome. Great…read moreservice and wonderful to see how the natural ingredients do the work without any harmful chemicals. Sugaring is my new thing and will be back to try more of her hair removal techniques. She is the best !

I found Sugar Sanctuary about a month ago on Yelp and I was really excited based on the other…read morereviews I read about how great Yung Ai is. I felt relieved thinking I might have found a good place I can be a regular at with good service and treatment. I booked an appt online for 10:15 AM for my first visit, scheduled time off from work around it, and got the confirmation. About a day before the appt, Yung Ai asked if I could come in at 10 AM instead. Then morning of, she asked if I could come actually at 10:15 AM instead to better fit with another client. So after the back and forth, the time was set for 10:15. I arrived around 10:10 AM after some confusion as to where to enter. I looked at all the doors and in the parking lot and wasn't super clear. I checked Yelp again and saw that the entrance was supposed to be in the salon but the doors were not open. Turns out, I was there before the salon was even open so I was just standing outside waiting. I contacted Yung Ai saying I was here and waiting outside, unsure of how to get in. I got a call from her about 10 minutes later saying she was running late because it was daughter's first day of school and that time is important so she would credit me a free service and that she would arrive in about half an hour. Since I had come all the way, had the appt booked, and already spent time waiting, I decided to just wait and do the service today. Another woman who had an appt after me arrived and was also waiting. Yung Ai finally arrived and I got seen about an hour after my original appt time, having to once again, reschedule my work schedule. Yung Ai was very kind and easy to talk to. The sugaring process itself seemed to go well, nothing notable to say here, other than it did take some time. She mentioned she would check up on me after the appointment to see how I was doing since it was my first time. I asked if she could apply the free credit today as we had discussed but she changed what she originally said on the phone and said she would give it to me on my next visit and that she would not forget me. I paid and left, and then the next woman got seen, who also was waiting quite a while. The next day I saw that my skin had a reaction to the sugaring and had white patches. Yung Ai did not end up contacting me to check up on me even though I had mentioned I was concerned about a reaction to the sugar. Ultimately, I do not think I will be back due to: 1. the sugar doesn't seem to work for my skin 2. she didn't follow through on her words of the credit and checking up on me which was misleading 3. timeliness/honoring our appt time I contacted her asking if she could refund my visit since my skin did not react well and she had originally promised to credit me, but I did not receive a response. I'd reiterate she was kind and I believe she did a good job so as long as your skin reacts okay to the sugar and you don't mind waiting around until her schedule fits, this may be a good option for you. I was really hoping that this would be my place but sadly this won't be the case.

I visited Cocoon Day Spa in Rockridge for a model lash lift service and it was a great experience…read more I believe the aesthetician was Susannah and she was training someone new (although I forgot their name unfortunately). The service was thorough and I thought they took their time to make sure my lashes looked nice. I will say I did expect a little more information on the different steps during the service or some aftercare instructions. Regardless, I was happy with my lash lift and the results were better than expected. While I have visited this spa for occasional massages and facials in the past, I'd consider returning for lash services in the future. Customer service was friendly and attentive and the spa is cozy and modern. The check in and check out process was easy and efficient. The location is convenient and easy to find. There is street parking available but this can vary depending on when you go. Alternatively, you can also park on a nearby street and walk over. Overall, a solid spa with plenty of services and spa treatments. Worth visiting if you're nearby.

Went in for Sugaring. Susannah was great! Very professional and beautiful results…read more And they have discounted packages during the month of July. Check if there are discounts.

I walked in for a gel Removal today and was helped by Diane. Surprisingly, I didn't have to wait at…read moreall on a Saturday afternoon and was in and out in 30 minutes. As usual, I'm glad they don't use the tool that is like a sander to remove gel, and instead they properly soak in acetone and cotton, and then remove, so it's less damaging to the nails. I'll be back again soon as this is my regular nail spot. I recommend if you are looking for an affordable, high quality, and vegan friendly salon!

I'm still coming here frequently a little over a year since my last review and I continue to love…read moreit. Bella remains my trusted nail tech and I couldn't be happier with her work and the way she cares for my nails. 10/10 would recommend!

Serena is one of the best, if not the best, sugarists I've ever been to, and I don't say that…read morelightly. I've lived in several different states and cities, so I've had my fair share of Brazilian sugaring and waxing experiences. She is incredibly detail-oriented, and I've never left an appointment with missed patches or stray hairs. She always makes sure to get everything. Beyond that, she truly goes above and beyond to provide the best care. I tend to get a lot of ingrown hairs, and she's been so helpful in teaching me how to prevent and treat them at home. She also takes the time to address them during each appointment, which has made such a difference. She creates such a comfortable, welcoming environment and checks in throughout the appointment to make sure you're doing okay. Brazilians are never completely painless, but Serena makes the experience as seamless and comfortable as possible. It's easily the least painful Brazilian sugaring experience I've ever had. I can't recommend her enough!

Today was my first time visiting for a Brazilian wax which is always nerve wracking, but it was the…read morebest, fastest, least painful Brazilian I've had yet!! The space is clean and comfortable, and Serena is a very friendly person who knows what the heck she's doing. She spent extra time getting rid of ingrowns and gave me aftercare items too!! 10/10, I WILL be coming back

I've been going to this sugaring studio for years, and I truly can't say enough good things about…read morethem. The business is co-owned by two incredible Black women who have created such a welcoming, professional, and empowering space. I've personally been seeing Dominique (one of the owners) for many years, and she is amazing. That said, I genuinely believe you'd be in good hands with anyone there. If you've only ever tried waxing, sugaring is a game changer. Yes, the hair is still removed from the root, but it's noticeably less painful than waxing. It also doesn't remove the top layer of skin the way waxing can, which makes a big difference in comfort and recovery. There's no sticky residue left behind after the appointment either, something I always dealt with when I used to wax. I'm also a big fan of how much less waste the sugaring process creates. The sugarer uses a single ball of sugar paste throughout the session, no double dipping, no wooden sticks, and no cloth strips to throw away. It's clean, efficient, and more environmentally friendly. The product itself is completely natural too -- just sugar, lemon, and water. After all these years, I wouldn't go anywhere else. Professional, consistent, and just all-around wonderful.

Post chemo, my hair, eyebrows, and eyelashes are in the process of growing back. I felt like I…read moreneeded some help with making my brows look fuller. Based on the reviews here, I decided to come in for an eyebrow tint, plus I requested eyebrow mapping, to help even them out. First off, I have to say the space itself is so fun and welcoming. I loved the color scheme. You really feel like you're treating yourself to something special. I'm extremely happy with how my brows look! The color and shape are perfect. As someone that doesn't wear makeup, I was relieved that they look so natural. It's exactly what I needed to help feel a bit better about how I look during this phase of hair regrowth.

Couldn't have been more pleased with my experience here. The staff were wonderful, the environment…read morewas inviting and the service was excellent. I needed a wax for an upcoming trip and refused to go back to the "chain" wax establishment. On a whim I booked the service here as I LOVED the name and the price point! Best decision. The wax was explained to me, the technique was as painless as a wax can be and I felt extremely comfortable with the esthetician. Oh and the ceiling art while getting my service was lovely!

This place is very professional and caring towards your needs of privacy. I was nervous as this was…read moremy first time, but Onyi, who took care of services for me, was very polite and respectful of the experience. Made the environment feel safe. She is very confident in what she does, and doesnt let any awkwardness during the session. All the ladies were very welcoming and attentive to any questions that I had. I definitely recommend anyone who seeks services of this type.

With the Bay Area limited on estheticians who do sugaring, I decided to book with Sugaring NYC…read more Booking is fairly easy on their site. They send reminder text messages and emails leading up to your appointment. It is a very cute (all pink) and clean atmosphere and the staff are very professional and friendly. I booked a Brazilian sugaring appointment with Annalyse and boy was she amazing! She really got to know me personally while sugaring to keep me calm and not thinking about the pain. Once completed, I checked out and also was able to book my next appointment. Totally recommend this spot for all your Sugaring & Skincare needs.

I've been going to Annalyse for sugaring for 4-5 months now and she is genuinely the best! My hair…read morehas grown back so thin that it's actually insane. After every appt my hair grows back thinner and every appt gets easier with better results! I thought I was just going here one time for one appt but I come back every 4 weeks religiously. Annalyse makes the appts just feel like girl talk, it's easy and really is much less painful than one would think. Don't think I'll ever see anyone else for a sugaring service bc she's so reliable and good at what she does! Highly recommend!!

Milva is honest and to the point in the most gentle and generous way. She cares about her clients…read moreand the quality of her work. She is flexible, so make sure to communicate what you need or want. I've been going to Milva on and off for maybe 5 years. I've never had any issues after my waxing, and I'm grateful she keeps her business calm and peaceful. Her previous location was getting busy and loud with the barber shop. I'm glad she recognized this and moved to protect her clients relaxation and self healing time.

Congratulations Milva on your new space! Absolutely gorgeous. Very clean, and such a luxury service…read moreprovided. She is exceptional at her work. Very gentle with the whole process. Always ask questions to make sure I like what I'm getting before hand. Her space is comfortable, quiet, and I always leave feeling great. My skin thanks you!!