Alexandra's Muse hosted part of my bachelorette party and I'm incredibly grateful for this…read more Definitely one of the highlights throughout my whole wedding experience. Alexandra (the owner and esthetician) and her colleague, Kari (the massage therapist) were both so thorough, gentle, and attuned to what my friends and I wanted and needed for our facials and massages. They took such good care of us in a way that I can't put into words. Did I also mention how they closed down their whole shop and provided drinks and snacks for all of us for the day? They really went above and beyond--not only in the services they offered but also their overall hospitality.

Alexandra cancelled my appointment the night before.. And I was being understanding since it was a…read morefamily emergency but I tried rescheduling my appointment but she didn't reply to me ever since she cancelled. I was looking forward to my first facial with her but left disappointed with her communications. Not very professional.

First-time customer and I had an amazing experience 10/10! The service was quick, professional, and…read moreefficient. Shayla made me feel completely comfortable the entire time, which I really appreciated. I highly recommend to anyone considering sugar waxing!

Great/Fast Service, they're all wonderfully professional. It is such a convenient trip to them, and…read morejust like that I'm out the door with self care at it's finest.

Yung Ai is the best. My daughter came to get a wax here and we were amazed at the outcome. Great…read moreservice and wonderful to see how the natural ingredients do the work without any harmful chemicals. Sugaring is my new thing and will be back to try more of her hair removal techniques. She is the best !

I found Sugar Sanctuary about a month ago on Yelp and I was really excited based on the other…read morereviews I read about how great Yung Ai is. I felt relieved thinking I might have found a good place I can be a regular at with good service and treatment. I booked an appt online for 10:15 AM for my first visit, scheduled time off from work around it, and got the confirmation. About a day before the appt, Yung Ai asked if I could come in at 10 AM instead. Then morning of, she asked if I could come actually at 10:15 AM instead to better fit with another client. So after the back and forth, the time was set for 10:15. I arrived around 10:10 AM after some confusion as to where to enter. I looked at all the doors and in the parking lot and wasn't super clear. I checked Yelp again and saw that the entrance was supposed to be in the salon but the doors were not open. Turns out, I was there before the salon was even open so I was just standing outside waiting. I contacted Yung Ai saying I was here and waiting outside, unsure of how to get in. I got a call from her about 10 minutes later saying she was running late because it was daughter's first day of school and that time is important so she would credit me a free service and that she would arrive in about half an hour. Since I had come all the way, had the appt booked, and already spent time waiting, I decided to just wait and do the service today. Another woman who had an appt after me arrived and was also waiting. Yung Ai finally arrived and I got seen about an hour after my original appt time, having to once again, reschedule my work schedule. Yung Ai was very kind and easy to talk to. The sugaring process itself seemed to go well, nothing notable to say here, other than it did take some time. She mentioned she would check up on me after the appointment to see how I was doing since it was my first time. I asked if she could apply the free credit today as we had discussed but she changed what she originally said on the phone and said she would give it to me on my next visit and that she would not forget me. I paid and left, and then the next woman got seen, who also was waiting quite a while. The next day I saw that my skin had a reaction to the sugaring and had white patches. Yung Ai did not end up contacting me to check up on me even though I had mentioned I was concerned about a reaction to the sugar. Ultimately, I do not think I will be back due to: 1. the sugar doesn't seem to work for my skin 2. she didn't follow through on her words of the credit and checking up on me which was misleading 3. timeliness/honoring our appt time I contacted her asking if she could refund my visit since my skin did not react well and she had originally promised to credit me, but I did not receive a response. I'd reiterate she was kind and I believe she did a good job so as long as your skin reacts okay to the sugar and you don't mind waiting around until her schedule fits, this may be a good option for you. I was really hoping that this would be my place but sadly this won't be the case.

Back in the day, this was my go to spot for waxes. I went consistently enough that the place that I…read morewould get regularly waxed at, stopped growing hair. That was probably one of the best things about this place besides, they're overall ambience and calm environment. It is also very clean here. I've been to a couple of other places, but this is my regular spot. If for any other reason, I just wanna get like a touchup I would definitely come here and pay the higher price point and get professional service here instead of going somewhere else and paying less but getting subpar service. They also give you numbing spray which is super helpful and other great tips to minimize hair grow growth. Totally worth it and highly recommended!

This was my first time here and I saw Rhiana who I immediately connected with. She's truly…read morepassionate about skincare as a whole and educated me about a lot. I immediately booked with her again because of the education component. The location is also very convenient, clean, and serene. Can't wait to go back!

I walked in for a gel Removal today and was helped by Diane. Surprisingly, I didn't have to wait at…read moreall on a Saturday afternoon and was in and out in 30 minutes. As usual, I'm glad they don't use the tool that is like a sander to remove gel, and instead they properly soak in acetone and cotton, and then remove, so it's less damaging to the nails. I'll be back again soon as this is my regular nail spot. I recommend if you are looking for an affordable, high quality, and vegan friendly salon!

Super bummed. Made an appt. Lady started working on my nails then a walk-in came in. She told me to…read morelet my nails soak for 10 minutes 25 minutes later somebody else had to come work on my nails and then another lady had to work on my nails. Ended up leaving because they wanted me to wait again. One of the ladies is offered for me to come back later today, but it doesn't fit in my schedule. Won't be back beyond disappointed walk-ins were prioritized over an appointment. Just so it's clear I did not ask for a soak off and a nail design wasn't that complicated.

Been going to Serena for a couple of years already and I can honestly say she's the best! She…read morealways makes you feel comfortable and at ease. Been getting my Brazilians with her and my journey with my intimate skin care with my girly downstairs is all thanks to her! Look no further, book with her!

I've been going to Serena for over three years, and she is hands-down the best in the business. I…read morewould never trust anyone else with sugaring -- especially the sensitive areas. She's quick, skilled, and makes the whole process as comfortable as humanly possible. Beyond her technique, she's just an incredible human. She actually pays attention to your skin, gives thoughtful skincare advice, and has even helped me manage my eczema with samples, suggestions, and tips that work. She never pushes anything, she genuinely wants your skin to be healthy. Every appointment feels like a mix of self-care and catching up with someone who truly cares about her clients. If you're looking for someone who's talented, kind, consistent, and makes an awkward service feel easy, she's it. 10/10 will always come back again. Serena is the best!

I've been going to this sugaring studio for years, and I truly can't say enough good things about…read morethem. The business is co-owned by two incredible Black women who have created such a welcoming, professional, and empowering space. I've personally been seeing Dominique (one of the owners) for many years, and she is amazing. That said, I genuinely believe you'd be in good hands with anyone there. If you've only ever tried waxing, sugaring is a game changer. Yes, the hair is still removed from the root, but it's noticeably less painful than waxing. It also doesn't remove the top layer of skin the way waxing can, which makes a big difference in comfort and recovery. There's no sticky residue left behind after the appointment either, something I always dealt with when I used to wax. I'm also a big fan of how much less waste the sugaring process creates. The sugarer uses a single ball of sugar paste throughout the session, no double dipping, no wooden sticks, and no cloth strips to throw away. It's clean, efficient, and more environmentally friendly. The product itself is completely natural too -- just sugar, lemon, and water. After all these years, I wouldn't go anywhere else. Professional, consistent, and just all-around wonderful.

Post chemo, my hair, eyebrows, and eyelashes are in the process of growing back. I felt like I…read moreneeded some help with making my brows look fuller. Based on the reviews here, I decided to come in for an eyebrow tint, plus I requested eyebrow mapping, to help even them out. First off, I have to say the space itself is so fun and welcoming. I loved the color scheme. You really feel like you're treating yourself to something special. I'm extremely happy with how my brows look! The color and shape are perfect. As someone that doesn't wear makeup, I was relieved that they look so natural. It's exactly what I needed to help feel a bit better about how I look during this phase of hair regrowth.

Shymell is amazing!!…read more I briefly used to go here at their old location on Telegraph above the tattoo parlor and the attention to detail/comfort and customer service has not only stayed true since then, but has gotten even better! The entire place looks and smells like a spa. Symone is so kind and her smile is super contagious. I went to EWC across the st. to start the Brazilian process again because it was cheaper but immediately regretted it. I promise you, the prices here are so worth it considering my sensitive skin always leaves feeling calmed and renewed after my wax- something that is so rare at every other waxing place I've gone to EVER. I've never experienced any skin issue during after care or long after the wax since they only use the cleanest ingredients and their estheticians are really skilled. I booked an extended Brazilian about 4ish months ago and randomly got assigned Shymell and I'm so glad I did. She's super gentle and makes me feel so comfortable which is crucial for this type of wax. It feels like we've known each other for so long! She tracks how my skin/hair are doing and is now very knowledgable about my skin/hair profile after only a handful of sessions. Also love that they kept the art on the ceiling- so empowering! I don't usually write a long review or review at all but felt the need to share how awesome this place and Shymell are.

Amazing experience here, would highly recommend! This place is clean, it's welcoming, and all of…read morethe staff are very knowledgeable! I really appreciate the divine feminine/spiritual vibe throughout the waxing center. I will definitely become a permanent client here . My first Brazilian wax and Vida made it me feel very comfortable. She's the best!!!

With the Bay Area limited on estheticians who do sugaring, I decided to book with Sugaring NYC…read more Booking is fairly easy on their site. They send reminder text messages and emails leading up to your appointment. It is a very cute (all pink) and clean atmosphere and the staff are very professional and friendly. I booked a Brazilian sugaring appointment with Annalyse and boy was she amazing! She really got to know me personally while sugaring to keep me calm and not thinking about the pain. Once completed, I checked out and also was able to book my next appointment. Totally recommend this spot for all your Sugaring & Skincare needs.

Came in for a Brazilian, and thank you to Annalyse for making me feel comfortable during the…read moreprocess She was truly wonderful and enjoyed talking to her!

Congratulations Milva on your new space! Absolutely gorgeous. Very clean, and such a luxury service…read moreprovided. She is exceptional at her work. Very gentle with the whole process. Always ask questions to make sure I like what I'm getting before hand. Her space is comfortable, quiet, and I always leave feeling great. My skin thanks you!!

Owner is very kind and provides a gentle waxing experience. Her studio is clean and she offers…read moreadvice for sensitive skin and after treatment to ensure the best possible outcome.