1. Esthi Bri Esthetics

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Richmond, CA

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Esthi Bri Esthetics

5.0 (6 reviews)
Open • 11:00 am - 7:00 pm

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2 months ago

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2 months ago

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1 month ago

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3 years ago

amazing service very clean and always makes me feel comfortable , and provides many different services

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BORN + BORROWED Holistic Beauty - Lobby

BORN + BORROWED Holistic Beauty

4.8(22 reviews)
6.0 mi
•$$

Visits to Francesca are like mini vacations. It's almost unreal how relaxing her space and…read moretreatments are, and we're so lucky to have her in El Cerrito. I've always left her care feeling perfectly refreshed and renewed. All her products are super high quality but I haven't ever felt pressured into buying anything like I often do elsewhere...although I now have a growing collection of Botnia and other amazing items she's introduced me to. From the moment you step inside this little oasis, you're enveloped in a blanket of serenity, comfort, and beauty. You can tell that everything has been carefully and lovingly curated for your ultimate experience. Francesca's methods and knowledge are well-practiced and very evident; she has spent a lot of time honing her craft and it's obvious why she's always booked out so far in advance. I wholeheartedly agree with another client who wrote that what she provides is more of a form of therapy than anything else. I just wish I could see her more often!

I was shocked that I was told I'd have to pay $70 to reschedule my appt because I was 15 minutes…read morelate. (I accidentally took Arlington, forgetting that it's Colusa that goes to Fairmont, not Arlington; so I had to backtrack. In addition, it was very difficult for me to get away from work, as I work in a deadline-driven industry. This is why I also find it extremely inconvenient that this business is not open on weekends.) A facial is not something I would have purchased for myself, but this was a gift from my mom, who wanted me to experience a facial. This is why I especially wanted to experience the facial, not so much even for me, but because it meant something to my mom that I experience it. This being a 65-minute appointment that cost a lot at $150, being 15 minutes late would have left 50 minutes. I asked if she could do a shortened facial. (In my mind, that would have been plenty because this was something I have never experienced and didn't even know if I would like it.) But she said she would only be able to "put some cream on my face." She would neither agree to a shortened facial nor to rescheduling my appt without the steep charge of $70. Well, this seemed outrageous to me, so I was very angry but I did not lunge at her, as she wrote in a previous reply to an earlier review. That simply isn't true. The most upsetting thing was that she acted like the Queen of No from the moment I walked into the shop. UPDATE (4/12/25): For Francesca to state that I lunged at her is a flat-out lie. In addition, in her reply she is putting words in my mouth in many cases. Just one example: She wrote that I said that I didn't want a facial. What I in fact said was that "I would not have scheduled a facial for myself." That is not the same thing. Further, she states in her reply that "shortening a 65 minute treatment by *more than 15 minutes* is not something [she] is comfortable doing." If that is the case, then had she agreed upon my arrival at 15 minutes late to do a shortened facial, she could have proceeded with that right away, and we would not have have gotten to the "11:37" that she refers to. But no, the "Queen of No" wouldn't hear of doing anything to accommodate me, even as a first-time customer. She mentions that she texted me at 10 minutes after my appointment time but that I didn't reply. Well, of course I couldn't reply. If she had read my review she would have understood that I was driving at that time. She would have read that I said I accidentally took Arlington instead of Colusa and had to backtrack. But of course no leeway can be given even to a first-time customer who is not familiar with her location. After all, she is the Queen of No. Prospective customers may also be interested to know something else that I bet Francesca would not want them to know. That is that she illegally posted my photo on her company Instagram page, a photo for which I own the copyright. I had to ask Instagram to take it down, which they promptly did. And I can prove it.

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BORN + BORROWED Holistic Beauty - Lobby

Lobby

BORN + BORROWED Holistic Beauty
BORN + BORROWED Holistic Beauty

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Primorosa Salon Point Richmond - Pink Money piece and berry color hair

Primorosa Salon Point Richmond

4.3(90 reviews)
0.1 mi
•$$

I really regret spending around $500 at this salon for basically nothing. I paid for the treatment,…read moretip, and an expensive shampoo they recommended, and I'm extremely disappointed with the whole experience. I originally went in for a different treatment, but the worker C recommended the QiQi treatment, something I had never heard of before. She told me it would be stronger and give me the straight, smooth results I wanted, so I trusted her recommendation. Unfortunately, I barely saw any difference in my hair. I also trusted them and bought the expensive shampoo they recommended, even though I had never heard of it before. In my experience, the quality was very disappointing, and I regret spending money on it too. They agreed to redo my treatment at no charge, and I gave them plenty of time and opportunities to fix the situation. I called, messaged, and followed up, but now I'm getting no response. I really did not want to leave a negative review, but after giving them so many chances to make things right and hearing nothing back, I feel completely comfortable sharing my experience. I truly regret spending all that money and getting almost nothing out of it.

I wanted to like this spot so bad but it was very underwhelming and the service for the application…read morewas terrible. I went for what I thought would be a simple root touch up. I did tell them I got my hair done overseas and didn't. know the color. They didn't inform me that my hair was too dark and it would not show on my roots. For the application, the stylist got color spots all over my face. It was probably one of the messiest applications I've ever experienced. Then, when I asked to be re-seen to get my hair done since it looked like nothing had been done to my roots, they tried to convince me that I NEEDED bleach to lighten my hair (which would've cost me additional hundreds of dollars). Mind you, I have a dark brown hair color. Some time has passed and I've consulted multiple hair stylists and they all confirmed I DO NOT need bleach to get my roots the same color. When I complained to the owner, she said I needed to wait for the sun to lighten my hair?? Which is completely absurd. 2 months later and to no shock, my roots aren't lighter. I unfortunately would not recommend or be returning.

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Primorosa Salon Point Richmond - Darker red hair

Darker red hair

Primorosa Salon Point Richmond - Before & After. Danny is the best stylist!

Before & After. Danny is the best stylist!

Primorosa Salon Point Richmond

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Esthi Bri Esthetics - estheticians - Updated October 2026

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