My drink was ordered half sweet which ended up being a little too sweet for me, but I can't knock…read morethis place, given they have always gotten it right for me in the past. It's a small drive thru trailer for a business, but it's packed with the goodness. The servers are always friendly, and they have a rewards system where I always seem to have points. They recently updated the painting of their business, and it looks better than the old blue building, but it remains the incredible little cafe that could.

Came here based on a recommendation so it was my first visit. The prices for the items are decent,…read moreand the drinks, at least what I ordered, was really good. Definitely better than Starbucks! I will for sure come back for coffee drinks.

Nice refresher for a warm day. Thanks for service and good customer service and refresherread more

Today my daughter and I stopped into Nekter after the gym. There was only one employee working, and…read moreI understand being short staffed can be stressful and overwhelming. What was disappointing wasn't the wait but the complete lack of acknowledgment. We walked in, stood at the register for several minutes, and there was no greeting, no eye contact, no "I'll be right with you," nothing. The employee continued making orders while two other customers sat waiting. Customer service doesn't require stopping everything but sometimes all it takes is a quick "Hi, I'll be with you shortly" so people know they've been seen. That small interaction makes a huge difference especially to small businesses in smaller cities like this one. It feels like basic customer service and multitasking skills are becoming less common. Maybe businesses are understaffed, maybe training has changed and they just need a body at the register (anybody). I don't know what the issue is but being acknowledged goes a long way. Eventually, we left and went across the street to Juice It Up, where we had no issues, someone said hello as soon as we walked in and they were actually very busy. They took our order within 1-2 minutes. This is the type of experience that makes the difference between a repeat customer and a potential customer who will never return. Hopefully this is something management can improve because the product may be good, but the customer experience matters too or should if you care about revenue and keeping your doors open.

This drink is really good, you have to try. I recommend coming here, nice little place. The workers…read moreare really nice and friendly.

Sharetea is usually my favorite boba shop, but this location was extremely disappointing. The…read morecustomer service was poor from start to finish. This evening, I visited the store where three employees were working -one female and two males. I ordered a total of 7 drinks. One of the drinks I ordered was the halo halo for the first time and politely asked if it could be remade to have a taro flavor, as the drink tasted primarily like plain milk with toppings. Unfortunately, there was no taro flavor at all, which is not what I expected. A traditional halo halo should have a noticeable coconut and/or taro taste. As you can see in the photo my drink is white like snow. There is no purple hue, don't get this drink unless you like a snowy milk drink. One of the male employees stated that it was against store policy to remake drinks. When I expressed my concern, he told the other two employees to handle the situation in front of me, instead of addressing it himself. The female employee did not respond, and the other male reiterated that he could not remake the drink due to store policy. He stated halo halo has one scoop of taro powder and they cannot add another scoop of powder. When I asked if the store would not correct a drink that a customer disliked, I was again told it was against policy. I believe that when a customer is dissatisfied with a product, especially when it does not match its description, it is reasonable to expect the issue to be addressed. This was the worst customer service experience I have had, the employees were rude and because of it, I will not be ordering from this location again. I believe that good customer service includes helping customers feel satisfied with their order when possible. This experience was disappointing, and I hope the location can improve its customer service in the future.

With a strong smell of pinesol as you enter it's a good thing the doors usually open…read more The employees are nice and very helpful when it comes to picking out your sweet treat. They have plenty choices from milk bars to juice bars to ice cream selections, raspados and mangonadas. They have quite the menu of desserts, and even have elites , and other snack items. They carry a good small selection of Mexican candies. I've read and seen this place had the health dept there and it wasn't good, since then I hope they've redeemed themselves!

The ice cream was okay. It could've been a bit more tasteful. The agua Fresca was very creamy and…read moreflavorful which I enjoyed! The service here was great. The ladies were nice enough to let me try SIX ice creams before making my selection!

My husband and I were looking for high protein meals and stumbled across this little gem. We were…read morevery pleased with the food coffee and the service. The prices are very reasonable. I had the oatmeal and my husband had the waffle. I was full for half the day, I couldn't believe it. If you looking for a protein packed meal either on the go or to sit and enjoy the dining area I highly recommend you check them out!

Good food, good service moderately priced I highly recommend this place. They're really good. I do…read morelike their menu selections pretty good.

This tea shop is located at a main cross section right off a main freeway exit. I kinda hate…read moredriving to the location due to the traffic of those getting on and off the freeway, but I brace it from time to time. One thing I like about this place is that the staff has customized drinks for me based on what I was feeling that day haha. I came in once and told the guy, "I'm feeling like cream and strawberry, but heavy on the tea, but I want foam of sorts." He mixed a bunch of stuff based on that description and it was perfect lol. So yeah, I love that about them. It's small inside so I don't hang out or linger. I just get my drinks and go.

Cute little tea bar - off the freeway. The employees are welcoming, service was great, prices are…read moreway more reasonable than back home. The drinks is good and made fast! One of my daughters ordered a strawberry milk tea and it tasted like a watered down drink, but they were quick to remedy the issue. I didn't catch her name, but thank you!

Getting the toxin flush super delicious and great for a detox. The staff is super friendly will be…read morereturning!

Clean store , fast service , good customer service and good quality fruit for smoothiesread more