Another excellent experience. In addition to my prior experience with passport renewal, I used…read moretheir services to obtain a travel visa more recently. I was struggling with applying for it myself online for about a week before I went to them for help. I received my visa in 1 day of applying. I wish I had gone to them sooner instead of struggling with it myself. There are other similar agencies much closer to my home, but I prefer to make the drive here! Very efficient!!

2nd time using them and another fast and easy experience. They're helpful, polite, explain…read moreeverything/helpful.. and if you need it done fast they're the place to go

Parking. On Louisiana, just before the light at Pierce, VIP is on your left. Just before the…read morebuilding, which is turned perpendicular to Louisiana, is a small parking lot. You may Park in the spaces along their building only. There is a pay for lot on the opposite one way, at 2001 Smith St. Entrance to VIP is street side. Door on the left. Once inside, ring the bell to the left of the British phone box. I began asking a question on Yelp and Erik Leighton was quick to respond. On the phone, I was assisted by Iris. On site, Adriana took care of me. Everyone was professional, patient, and friendly. Great service.

My passport came incredibly quickly. The staff was friendly, and Joe, the gentleman that had to…read moredeal with me, was patient, kind and professional. He quickly responded to my 1 million emails of craziness and paranoia, and did make me feel comfortable, even though I was acting like a lunatic.

This place is beyond amazing. I submitted my passport application in my home town and it got sent…read moreto Chicago. I did this in June. I sent them everything they needed. They came back 3 times telling me it was a problem with my birth certificate. I leave in less then 2 weeks. I got online and made a appointment with the Houston agency. Got a appointment the very next day! The process was so easy, the employees were very polite and very professional. I provided them with the same documents that I sent over to the Chicago agency. My appointment was at 8am, I got there at 7:30am and was out a hour later. They told me to come back at 1pm to pick up my passport, I was eating lunch at got a text message at 12 noon stating that my passport was ready for pick up. This agency was so amazing and if I could give them more than 5 stars I would because they definitely deserve it!

Make sure to arrive early !! The morning line was out the door. It flows quickly but is long and…read moreyou will be waiting outside Parking Since it's downtown there are paid parking lots nearby ( averaging about $25). There's also street parking nearby available after rush hour ends for about $2/hr. Security: You will have to go through security to enter the building and that's what causes the line to back up out the door. There is a metal detector to walk through and you put your bag through one - airport style They do make you take all electronics out of your bags. Belts, watches, etc come off but not shoes (thank goodness) . Make sure to leave nail files, lighters, etc in your car Getting to the passport office: The passport office is in the 4th floor. There are 2 sets of elevators so make sure you're waiting for the right one. The lower levels one is on the further end from security. When you get upstairs the guard will check your reservation confirmation and tell you what line to get in. From there it's just showing what they ask at the window then going to the next place they tell you . Other info: Apparently there is somewhere to take passport photos on site for a fee Everyone was very polite and friendly which I wasn't necessarily expecting ! I arrived to the building at 7:40am and was at the 4th floor by about 8:05am. I was done by 8:30am which was actually my appointment time. I recommend arriving early! When I came to pickup my passport at about it 2pm there were no lines anywhere

Great!! Got visa back in 1.5 weeks with 2 day fedex. Great communication! Even on weekends!read more

Don't go here they will scam you. They charged me so much for the visa even tho I completed the…read moreapplication and all they have to do is ship my passport. I requested a cancellation and when they finally did (a whole month later) they charged 300$!! The reason why they waited is so they can charge you 300$ but if you read their rules it says if you cancel 24 hrs after making the charge you will get a free refund. Don't go here. I went to Chinatown and they charged me way less and got my passport super fast. No hassle.

Quite happy with the results, efficiency, and price here. Worked with Sugeila and Andre. Neither…read morehad what I'd call a sunny bedside manner, but they were polite and efficient and Sugeila quickly notified me when there was a minor glitch with the photo for my visa. If you don't live in Houston, and you're getting a visa for a country that has a Houston embassy, you definitely want to save a few bucks and FedEx your stuff to these guys rather than paying inflated local prices.

Travel Visa Pro was terrific in helping us get e- visas for Brazil. We provided them the…read more information needed and they filled out the forms quickly and correctly. They coached us patiently and gave us useful tips and feedback till we got our visa photos right. We especially appreciate Mr. Vytautus Spucis, who helped us and kept us optimistic and on track.

We used Passports Plus to get our visas for Brazil because the Houston consulate had jurisdiction…read moreover our state (Colorado) but we couldn't travel to Houston to get them ourselves. Because it was such a scary concept, to send your passports and a bunch of personal information, off to a stranger, we called the American Express office in Houston and they referred us to Passports Plus. Overall, they did a great job. The passports arrived sooner than expected and because their website was so thorough, we were able to follow the instructions and didn't have any problems or delays in the processing. My ONLY complaint, and the reason I docked one star, is that the company did absolutely NOTHING to keep up apprised of the status of our order. Not even an email to let us know our passports arrived in their offices safely (we had to get that from our Fedex Tracking number). Or an email confirming our order (the confirmation came back as a printed sheet with our finished passports). Because this is such a nerve wrecking thing to do (mail off your passports), I thought a courtesy email or some kind of tracking system that told you where your passport was in the process would have been nice (i.e. Your passports have been received, Your passports have been delivered to the Brazil Consulate, your passports are on their way back to you.) I had to call up the offices to find out that our passports had been shipped back. But other than that, a great service!

In 2007 after The US Passport office lost my passport application (2) two different times,…read morePassports Plus were a breath of fresh air. PP sent me my passport a few days quicker than they promiced. I have recommend PP to many friends and associates all across the US, never have I heard any complaints from my friends. Good Luck!

This is a great service. Its fast and efficient and worth the visit rather than trying to do a…read moreselfie that meets passport requirements. The lady photographer is lovely and i was in and out within 10 mins with four passport photos for $17.00

Super nice lady. Got my pictures done super fast. Fast service, Good quality work. Recommended itread more

I have been using this company for the past 3 years, 20 different countries and many Visas…read more Always the same level of service, professional, reliable and very fast. I have not had an instance where I have been disappointed by Quick Passport and Visa Services. I have had 2 Visa needs where the turn around was withing days and Frank and his team delivered successfully for both. Muito Obrigado Amigo!! Mark

Overpriced I wouldn't recommend his services did get a fast response when I tried to get in contact…read morewith owner

Renewing my passport with Fast Passports and Visas was a breaze . They offered a super fast service…read morethat's really quick. The staff was knowledgeable and friendly. Sarah double-checked everything to make sure there were no issues without rushing . I got my passport back in a week which really shocked me ! I highly recommend them if you need a fast and reliable service.

This company is a scam. I would not do business with this company as the people who work here have…read moreirregular business hours. They have a 24 hour cancellation fee so that by the time you want a refund they wont refund you. They wont talk to you unless you pay the upfront cost and at that point if they tell you in the consulting process that you dont need them they will keep $50.00 for a processing fee. I would talk to a notary before you speak with this scam artist.

I just received my visa for work in Saudi Arabia. I remain extremely grateful for and pleased with…read morethe services offered by Sam's passport. Robert Quiros my case agent was thoroughly professional, thoughtful, respectful and efficient. He kept me informed and updated of the process at all times, and always promptly responded to my e-mails, even during non-working hours. I strongly will recommend Sam's passport to anyone wishing to travel to a country where a visa is required. They are simply the best at this business.

My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.