My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.

I needed to get the passport card two years after I renewed my passport. The govt forms don't…read moregive that as an option. but Sam's Passport and Nancy got it done for me. It never would have happened without them. My computer had some problems and I made mistakes, but Nancy overcame all that with no problem. They provide great and fast service and peace of mind. I recommend them highly

I have used Gary to book two trips so far and couldn't be happier! He helped us book a cruise with…read moreour kids and made the whole process super easy. He also helped us plan and book our trip to Paris and Amsterdam and it was so great to not have to stress about anything. He coordinated our trip, hotels, trains and excursions. When we had last minute issues with vendor he took care of it. We told him what we wanted to do and he booked it and all his recommendations were great. All of the vendors used were fantastic and we had an amazing time!! If you have never used a travel agent, trust me it is so much easier to use one. I highly trust and recommend Gary who is professional, responsive and super nice!

We were just tickled with the service that we received from Gary at Vanguard. Our cruise was a last…read moreminute decision for us, yet everything was taken care of. In fact, just about the time I thought of a question, there would be an email in my box addressing that exact issue. To say that Gary was "on top of things" would be a dramatic understatement. Quite the contrary, the service was red carpet from beginning to end.

I highly recommend using Laura to help plan your next family vacation. She helped me plan a…read morewonderful family vacation and we had a blast!

We reached out to Laura to plan a trip to Italy. She did her research, came up with several…read moreoptions and after we selected the trip we wanted, she got it booked. Laura has traveled out of country for many years; so her advice was invaluable. Everything from what to pack, how to shop and that ever important trip insurance (which we needed,btw). While we were overseas, if we had any questions we could call (or text) for answers. Even with the time difference, she got back to us quickly. Couldn't have asked for a better experience!

I don't think I could have gotten my Russian visa without them! LetsRussia is very straightforward,…read moreprofessional, and timely. Due to the complex nature of obtaining a Russian visa it was very helpful how organized they made it, and how you could always ask questions to the employee working with you. The process took me a bit over a month because of the various documents we had to get; I wasn't prepared beforehand. No idea how long it would have taken if I hadn't used the service. Absolutely worth the price. I got the 3-year tourist visa so I won't be needing their services soon, but I definitely would again. Thank you Vangie and the rest! I can't wait to go to Russia.

I'm very disappointed in this company. I arranged a visit with them for Russia but when the…read moreUkrainian war broke out I decided it was not a good time to go to Russia I asked the company multiple times for a refund of the money I paid them to arrange a visa and they promised on multiple occasions they would send me a refund but after a year it still hasn't shown up Every time I contacted them they were very apologetic and blamed the delay on their accounting department which I now believe was just an excuse and they never had any plans to refund my money I would avoid having anything to do with this company

Grand Ventures has booked several trips for us over the last few years. Their knowledge of the…read moredifferent cruise lines and packages is amazing. They go out of their way to find you the best product at the best price. Highly recommend them.

I worked with Bob to plan and book a one month tour of Europe for our family, Summer 2018. The…read moreexperience was an amazing adventure, filled with unique and wonderful hotels and excursions off the beaten path. He was very accommodating and easy to work with, taking into account several Airbnb bookings I had already made, also considering that we were travelling with our children, and took our budget into account, listening closely to what we wanted out of this once in a lifetime adventure. He provided a clear itinerary and travel coupons and lots of great advice. I highly recommend Grand Ventures!!!

Beth Taylor made our trip wonderful. We booked a trip to Ireland and we were taken care of each…read morestep of the way. She booked us into wonderful hotels and got us the best deal on flights and hotels. Thanks Beth for even calling us on our trip to see if everything was ok and helping with tours that changed or cancelled. Thanks Beth for treating us like family. We are already planning our next trip with Beth.

I highly recommend Jay and Grand Travel & Cruise. We booked our vacation before COVID so everything…read moregot cancelled. Jay is so professional and passionate to help our group rebook. I personally called United Vacation and the wait time in queue was easily an hour or two. We appreciate everything you did for our group and will definitely continue to book through you again and again in the future.

When I say she is someone you can give an idea regarding your trip and turn it into MAGIC. From my…read morevery first booking I have never been disappointed, if something is not in my budget she works around it and makes it happen. she is always keeping me up to date with the trip and checkimg up on me while I am on the trip. making sure I received the right accommodations and more. I have not once been disappointed and I just love the fact she gets it right the FIRST TIME !!!

We had an amazing time in New York because of Kee with kiss my passport. She is so informative,…read morekind, and professional. I have already started planning my next trip with this agency. I recommend anyone who is looking for a worry free trip to contact kiss my passport. Thank you Kee.

I would give this business zero stars if I could. Future Travel has been bought up by the…read moreconglomerate Direct Travel which has offices all over the US. This review is specifically about the League City Texas Direct Travel , Michelle Weller and Paul Maley who runs Ring of Fire Eclipse Expeditions which also seems to have been acquired by Direct Travel. The trip we took was to ANTARTICA from November 27 through December 8. My first negative experience was with Michelle when I informed her I would not be booking additional nights at the 400/ night Hyatt because I was renting an Airbnb at 25% the cost per day for our party of six. I was immediately told that Airbnb would cancel my reservation and " there would not be another room in Buenos Aires" . Clearly she was assuming I was a novice traveler who could be bullied so she could up her take on commissions from hotel reservations. The incessant notifications from Paul MALEY were full of erroneous information and became hugely unwelcome in my mind as they just caused more angst. . When we pointed out that he had no sizing for the jackets we were to reserve for the trips onto the land he was unresponsive. My son had to blow up a picture of the jacket and Google a sizing chart . It was sent to Paul but he elected to not share it with other passengers. The trip was amazing because it was Ponant, a high end French cruise line. Unfortunately the astrophysicist was hellbent on getting to a tiny blue spot of sky and rerouted the trip to try to catch it. Advertising for the trip made it seem like we would need a ton of winter gear for all the fun landings hikes and wildlife sightings. Many many of the emails from Paul were just full of errors especially as we got closer to the trio. They included lot's of doomsday speculations and predictions about all the reasons the trip might not happen and typos around the timing of necessary COVID tests before we boarded the cruise. We were berated by Michelle about not being in a so called bubble and told they would not cover our covid testing because we were it staying at the Hyatt . We easily accessed testing in BA and entered the hotels with our negative tests in hand only to be brought into a hotel meeting room with two hundred Traveller's , all tested but none of them had the test results yet. The opposite of a bubble if you ask me. We got off the boat only once because as we got closer to the eclipse day it became clear there were tons of clouds . They went a great distance in an attempt to see the eclipse based on an erroneous map with a tiny blue spot of clear sky on it and skipped going on the protected side of the Shetland islands against the captain's advice . All other cruise ships that were having landings during that time were on the protected side of the Shetlands. People who befriended the naturalists were told by the naturalists that they had been told to step aside in their lectures and interactions with the passengers.because there would be astrophysics lectures primarily. Basically this cruise was like the floating " Big Bang Theory". There was so much ego on board this ship. I mean who over rides the ship captain advice to stay on the leeward side of the Shetland islands? The afternoon before we left my husband and I had lunch with one of the physicists who gave about six lectures and is very tight with Paul MALEY. He told us before we got in the boat " there will be no landings " When we expressed our interest in having whale sightings. He said " there will be no whales". Really? We saw 9 whales the next day. Ponant the naturalists and the entire crew get an A+. Micelle Weller Paul MALEY get an F minus . As the final kicker is that we put down 1600 down for the kayak trips that never happened. I asked for a refund directly while I was on the cruise and was refused. I emailed Michelle Weller and was not given the favor of a reply. I emailed the person who subbed for Michelle on the cruise and she told me Michelle was on vacation and would issue the refund to the whole group after the new year. So I have disputed the charge. Never again.

After firing my travel agent in League City for failure to do anything and taking zero interest in…read morethe vacation I was planning, I jumped on Yelp and found a positive review of Travel Leaders/Future Travel, so I gave them a call. Jamie took the call and I let her know upfront that I had just canned my travel agent and explained why, then let her know what hubs and I were planning for our next vacation. Within 2 hours, as promised, Jamie had quotes for 9 days on the Hawaiian islands, airfare, and jeep rental for the entire stay. We made a few tweaks along the way and Jamie was ALWAYS patient with us, and took a genuine interest in what I was saying and what I wanted to accomplish. So, just 3 days after my first contact with her, she has all the details in place and we just paid our huge deposit on the vacation. It took my last travel agent 2 weeks to get me just quotes on the hotel, and that was after I called her and reminded her that I was waiting on them. Fail! Thanks so much Jamie!! :)