Make sure to arrive early !! The morning line was out the door. It flows quickly but is long and…read moreyou will be waiting outside Parking Since it's downtown there are paid parking lots nearby ( averaging about $25). There's also street parking nearby available after rush hour ends for about $2/hr. Security: You will have to go through security to enter the building and that's what causes the line to back up out the door. There is a metal detector to walk through and you put your bag through one - airport style They do make you take all electronics out of your bags. Belts, watches, etc come off but not shoes (thank goodness) . Make sure to leave nail files, lighters, etc in your car Getting to the passport office: The passport office is in the 4th floor. There are 2 sets of elevators so make sure you're waiting for the right one. The lower levels one is on the further end from security. When you get upstairs the guard will check your reservation confirmation and tell you what line to get in. From there it's just showing what they ask at the window then going to the next place they tell you . Other info: Apparently there is somewhere to take passport photos on site for a fee Everyone was very polite and friendly which I wasn't necessarily expecting ! I arrived to the building at 7:40am and was at the 4th floor by about 8:05am. I was done by 8:30am which was actually my appointment time. I recommend arriving early! When I came to pickup my passport at about it 2pm there were no lines anywhere

Very helpful with same day passport given my own doing of not renewing before my flight. Extremely…read morefriendly and kind staff. The systems were down the day prior and no stress out on the those being helped, only kindness and direction. Needed for this type of process. I'm really thankful for the help and the amazing service from walking through the building security to the appointment check-in to getting my passport. Thank you so much! Krystle

Do you need a passport? Traveling internationally? Ned a Visa and your trip is in a week? Have no…read morefear, consular services is here. They provide extremely helpful and courteous care where the customer is #1. The turnaround is what will be stated to you on the day you turn in your materials and you will have timely delivery of your passports/visa processing. They are always willing to go the extra mile for their customers. And I mean Literally go the extra mile! Like, they drove my cousin to the place to process his green card that is south of Sugarland because it was quicker that way.

CS helped me apply for my first passport and had it in my hands in 3 days. Back in 2008 when it was…read moretough to get a visa to Beijing, Jay's relationship with the Chinese Consulate helped me get the max stay on a visitor's visa. What more can I say? Consular Services is a godsend in terms of service.

This is a great service. Its fast and efficient and worth the visit rather than trying to do a…read moreselfie that meets passport requirements. The lady photographer is lovely and i was in and out within 10 mins with four passport photos for $17.00

Super nice lady. Got my pictures done super fast. Fast service, Good quality work. Recommended itread more

We used Passports Plus to get our visas for Brazil because the Houston consulate had jurisdiction…read moreover our state (Colorado) but we couldn't travel to Houston to get them ourselves. Because it was such a scary concept, to send your passports and a bunch of personal information, off to a stranger, we called the American Express office in Houston and they referred us to Passports Plus. Overall, they did a great job. The passports arrived sooner than expected and because their website was so thorough, we were able to follow the instructions and didn't have any problems or delays in the processing. My ONLY complaint, and the reason I docked one star, is that the company did absolutely NOTHING to keep up apprised of the status of our order. Not even an email to let us know our passports arrived in their offices safely (we had to get that from our Fedex Tracking number). Or an email confirming our order (the confirmation came back as a printed sheet with our finished passports). Because this is such a nerve wrecking thing to do (mail off your passports), I thought a courtesy email or some kind of tracking system that told you where your passport was in the process would have been nice (i.e. Your passports have been received, Your passports have been delivered to the Brazil Consulate, your passports are on their way back to you.) I had to call up the offices to find out that our passports had been shipped back. But other than that, a great service!

In 2007 after The US Passport office lost my passport application (2) two different times,…read morePassports Plus were a breath of fresh air. PP sent me my passport a few days quicker than they promiced. I have recommend PP to many friends and associates all across the US, never have I heard any complaints from my friends. Good Luck!

Mr. Hussein was extremely helpful and instrumental in helping me get two passports expedited ahead…read moreof a trip which I unexpectedly had to add my two children to. I can't recommend this business enough!

Excellent service. Obtained visas for my wife and me for Brazil in only one day. They were…read more extremely helpful with the computerized visa application forms, which they helped us fill out in their office. Their fee was very reasonable and encompassed the consulate and money order charges and included their going to the consulate to obtain the visas other services, like the digital capture and formatting of the photos for the application. As a plus the office is conveniently located with parking on Westheimer near Fountainview

Scott and his team are great to work with! I just returned from my second trip that he handled for…read moreme. There were a couple of minor hiccups that were not because of anything he or his team did, and I contacted him about them and he was all about addressing them and finding a solution. His customer service is beyond 5 stars - trust me on that, and that alone is worth every penny spent. So let me explain why I know it is better to use a travel agent versus doing it yourself. The biggest pro is that if there is any problem, your travel agent can handle the resolution or at least do the fighting for you. Travel agents speak the language so they can get things done quicker and more efficiently than the "non-speaking" do-it-yourselvers. They have access to programs and sites that most of us novices don't even know about. It's as if they are shopping at the Mall of America versus the general public's Dollar General version. My husband and I took our daughter and her husband to NYC for a fun, gourmet focused trip, (daughter is a chef), and it was even better than we'd all expected. The hotel Scott found for us was absolutely amazing. It was smack dab in the middle of everything we wanted and needed not to mention is was a beautiful hotel. Thank you so much Scott, for another amazing trip! We need to start thinking and talking about trip #3.

Thank you Scott for always being the best and helping with our trips. You never hesitate when I ask…read morequestion after question and you always ease my mind with the answers. Thank you for all the hard work you do for my group when planning all of our trips. Your tips, suggestions, and overall help is TOP NOTCH!! I am so happy I found and use Prestige Travel Concierge. I will never use another TA, you are definitely stuck with me :) Definitely 100% recommend for all your travel, and excursion needs!!

What an amazing ride! Our driver was so professional and nice, especially when he had to put up…read morewith our obnoxious group! I would highly recommend Genesis limo!

Used Genesis last night to transport my colleagues and myself to a work awards event. Everyone…read moreabsolutely loved the limo! Very spacious, accommodated 13 of us including a few very tall men that are 6 ft. Plus. Limo came fully stocked with ice, cups, & my mixers of choice. We had such a good time. Would fully recommend.

This review is written out of pain and extreme disappointment in the "PASSPORTS & MORE" agency…read more If I could give them a ZERO rating, I would have given them. My Indian visa expires in a couple of months & I submitted all my documents as they suggested to obtain an OCI card a month ago and then ................"crickets..." I received NO acknowledgment receipt of the email, absolutely NO communication, NO calls ever, NO update of status or what they are doing with 20+ confidential documents we have submitted! Taking care of a disabled son and a disabled mother with a job I patiently waited for a month I then called after a month of them sitting on my confidential documents, to check on my status. The person who answered the phone, took 12 minutes to search in silence just to say in his said in a ghoulish, monotonous, " Well, if you didn't pay us then we are not responsible for your documents!" I was infuriated ... precious time for a soon expiring VISA wasted because of these inconsiderate people!!! How the heck is the CUSTOMER to know what and where to pay if you did not communicate to the customer int eh first place? The truth of the matter was, they couldn't even find my documents! ....................How embarrassing!! When started debating, the ghoul responded, " WE ARE NOT INTERESTED IN DOING BUSINESS WITH YOU!" Hearing this I asked to speak to LALU CHERIAN, - apparently the OWNER, ........ the GHOUL responded, "I WILL NOT GIVE HIM THE PHONE!" and hung up! They supposedly run a business with stellar reputation that is embellished with extravagant reviews, a pure trap to lure the docile, nescient masses! But, in reality, terribly fail to extend even a courteous reply to the first ever email attached with secured documents sent by a customer. A simple... "Ma'am we are so sorry, it fell through the cracks ... let us fix this issue right now"............... would have solve the matter it but the CHAUVINISTIC NARCISSIST attitude won't thrive for long! Galatians 6:7 " A man reaps what he sows." Proverbs 26: 27 " Whoever digs a pit will fall into it! They surely have dug themselves a wide pit.....

I recommend this company for assistance of passport issuance…read more the team are really polite , efficient, positive energy and really professional I got the passport of my son on 5th day after applying and even received a call for information for emergency situation we can certainly have solutions on time thank you to passport and more