This is for Rey Alton. If I could give 0 stars I would. Terrible planning, terrible communication,…read moreand terrible support. Costed us over $500 more then we budgeted due to poor planning. Also doesn't know his audience. Don't ask for his advice, better yet don't do business with him at all. Very sarcastic and unprofessional as well. Borderline ruined our honeymoon and won't do anything to reconcile. Trash business and trash human.

I have been trying to get help for over a month. I have tried reaching someone at least 10 times…read morein the past month and 1/2. They always transfer you to REX , who never answer nor return calls. I left a voicemail only one time, BUT even at that NO return call. My family used them about 4 or 5 years ago and Ms. Deborah helped; if she is no lomger there they need to beg her to come back. She was professional, responded timely to customers and assisted us with a trip to Jamaica foe my nephew wedding. Even when we were in Jamaica and had a issue with the hotel and she got the issue resolved immediately.

I love Vacations To Go! I've been using them for 14 years to help easily book cruises, and we just…read moregot off the boat from our 11th cruise this past December 2024 (most of them booked through VTG). I started off with Ricky Castillo as my cruise consultant and then switched to Blaine Menez after COVID - both are spectacular! The ease of use with Vacations To Go is something special. I am able to quickly get quotes, ask questions, get recommendations, make payments, and get vacations booked. The email and phone response time is unparalleled. The service was so good that we already have an Alaskan cruise booked and ready to go for 2025. Thank you, Vacations To Go, for your stellar service!

AVOID THIS COMPANY THEY LIED TO ME THEN ALMOST IMPOSSIBLE…read moreTO CANCEL IT i booked over the phone. The representative told me all packages for drinks etc were a lot more money THIS WAS A COMPLETE LIE I looked up the cruise on the cruise line and the packages were all included.

Used their services twice. One local getaway and a last minute trip to South Africa. The wife and I…read moreare extremely busy in our professional lives and it was nice to finally find a company with this type of personalized service. My new go-to travel planner! Worth every dollar, yen, frank, euro and peso!

Love! Love! Love! Their professionalism and attention to detail is unmatched. Our honeymoon travel…read moreangel, Christie, was a true God send. She listened carefully to all of our desires, respected our budget and crafted the most amazing honeymoon getaway that my husband and I could ever have dreamed of. She managed to ease my stress so I could focus on my wedding planning. She even managed to periodically check in to make sure we were all good on our trip, not to mention she was on top of everything anytime I had a question (before, during, and after the trip). Coming from people who don't usually believe in using travel agents for many reasons, My husband and I would both highly recommend Christie and the professionals at Privy & May, where they create dreams, plan for you and manage to some how make you feel like family.

Maren arranged our honeymoon for us, which was pure bliss. We went to Bali, and Maren booked an…read moreitinerary through a tour company called Tours of Indochina. We did some pretty incredible things-- fed elephants, took a cruise to a second island, rode dune buggies... But the best part was definitely the hotels we stayed in. Pure luxury. And all within our budget! My parents have had Maren plan other trips and we all love working with her. My recommendation is to do just a modicum of research on your own and ask Frosch to make the things you want happen... We did this with Egypt and I think we have a life-changing trip coming up in 2015! My husband and I did ZERO research on Bali before we went, and I think if we had, we would have gotten to do some more off-the-beaten-path activities which we would have enjoyed. That being said, my parents had a very unique and personalized experience in Australia... I think it just depends on the location you have in mind. If you want a unique experience, the ultimate in comfort, and a trip that is entirely seamless, booking with Frosch is the way to go!

I booked a group reservation for several passengers (air travel only) for travel last month. Upon…read morearrival at the airport, we were notified by the airline agent that our flight was cancelled. When I inquired why there was no notification, the agent told me the booking agent (Lisa at Frosch) was notified as she was the only point of contact on the reservation for changes (such as cancellations). This was very disappointing as if she was the only point of contact (not myself), I would have expected her to let me know before we arrived at the airport so we could make alternative plans. As such, I had to rebook our flight, and as a result lost out on out of pocket expenses for our prepaid Vrbo, rental cars, etc. Upon our return, I reached out to Lisa to get an explanation, and after one week still have had no response. I cannot recommend Frosch, especially when they do not have the common curtesy to at least respond back on what happened with our reservation.

I have used Gary to book two trips so far and couldn't be happier! He helped us book a cruise with…read moreour kids and made the whole process super easy. He also helped us plan and book our trip to Paris and Amsterdam and it was so great to not have to stress about anything. He coordinated our trip, hotels, trains and excursions. When we had last minute issues with vendor he took care of it. We told him what we wanted to do and he booked it and all his recommendations were great. All of the vendors used were fantastic and we had an amazing time!! If you have never used a travel agent, trust me it is so much easier to use one. I highly trust and recommend Gary who is professional, responsive and super nice!

We were just tickled with the service that we received from Gary at Vanguard. Our cruise was a last…read moreminute decision for us, yet everything was taken care of. In fact, just about the time I thought of a question, there would be an email in my box addressing that exact issue. To say that Gary was "on top of things" would be a dramatic understatement. Quite the contrary, the service was red carpet from beginning to end.

Jacqy was amazing! She listened to what we wanted and our budget and gave us endless options! She…read moremade sure we had everything we needed and have us so many excursions options. She also found the best price for us. I will definitely be booking her again! She was amazing to work with!

The response by Jacqy was fast and informative. She answered all of my questions and provided with…read morea list of hotels and activities. I contacted the first 6 travel agents listed in Yelp and she was THE ONLY who responded with information to immediately assist instead of next steps to reach a representative. 3 out of the 6 didn't bother to respond! For that service alone, Journeys by Jacqy is worth using for your travels!

We started a new business venture that required us to get expedited visas to Brazil and China…read more Travisa was efficient, high touch and the automated tracking was very streamlined. I was nervous and anxious about getting everything on time but they made it happen.

Travisa was recommended to us by a co-worker so we decided to use them for 2 non-expedited China…read moreVisa. Service was good (14 days turn around) however we got popped with a $970.00 charge to our CC. There were hidden fees that weren't informed to us. After numerous emails and calls to customer service, Travisa refunded $140.00. In our humble opinion $830.00 for two visas is still way too expensive compares to other visa services. They even charged $23.00 for downloading the application, their reason was because the order wasn't submitted online. Topped with a $38.00 for the pre-printed FedEx label...another word if you mail in the application out-of-pocket is $61.00. If you decide go with Travisa make sure you get all the fees upfront. And read the reviews, Travisa is "known" for overcharge and tack on hidden fees.

I've booked two cruises through Cruise Planners and had a wonderful experience. Brad is extremely…read moreresponsive to inquiries, found lots of good possible itineraries, and helped me compare cruise lines. I recommend this company to anyone interested in a great vacation!

United Cruises.com is inconvenient. Its search engine does not allow for specific parameters, only…read moregeneral ones that leaves an overwhelming number of undesirable cruises. Calling requires listening to advertisements first. When I emailed customer service to complain, Robin said if I had waited a few moments, I would have been reached an agent "right away". She didn't get: drop the ads! She didn't give a requested contact email for help. All I wanted was a way to narrow down a fitting vacation. United Cruises needs to improve.

Our family just returned from a dream vacation to Italy, thanks to Tommaso and his Trips2Italy…read moreteam. In addition to our having the most magnificent weather in early October, we stayed at the most beautiful, convenient, and luxurious hotels in four different cities. The people we met along the way, the tour guides, and everyone we encountered could not have been nicer and more . The special touches made this vacation one we will never ever forget. Tommaso offered so many excellent suggestions and considered our personal preferences when designing this " adventure". There were highlights in every city, from the food tour in Rome, to the pasta making + dinner in Florence, to the glass blowing factory in Murano, to the Ferrari Museum and F1 simulator, and on and on. And of course the tours and the excellent guides were A+++. My family cannot say enough about the magical experience we had, so much of which was thanks to the impeccable planning and detail provided by Trips2Italy. I cannot say enough about this experience and would recommend Tommaso and his team without reservation for making your trip to Italy one of a lifetime! Sandy

The entire team at Trips2Italy worked together to make our vacation an amazing experience. Tomasso,…read moreNatalie and Maria were an absolute delight to work with. Natalie guided us through the creation of our perfect itinerary (4 nights each in Rome and Venice), which was executed flawlessly. Maria followed up with us as our vacation approached, ensuring we had everything in place. Tomasso tied everything together by answering all our questions during our final meeting prior to departure. Best of all, each of the vendors they partnered with fulfilled their commitments and ensured we had the best experience possible. This experience far exceeded our expectations and we will not hesitate to use Trips2Italy in the future. In fact, as I write this review, my wife and I are already mapping out our next Italian adventure. Our only regret is that we did not allow for more time in Rome, but our next trip will compensate as we are wanting to do 4 more nights in Rome and 5 nights on the Amalfi Coast. Time to start planning! Thank you to the enitre Trips2Italy team for an unforgettable experience.