I just used their visa services and it was so easy. When I was deciding which service to use one of…read moremy deciding factors is they answer their phones. I just got a 5 year visa that a different company told me I couldn't get. Jenny and the entire team made this stress free. I loved working with Texas Tower passport and visa services.

Came here for the first time. My son has a Japan trip coming up in August and we mistakenly assumed…read morethat his passport was good for 10yrs, buuuuut luckily I checked (better later than too late) and realized it was expired last year! I had an appointment at my local post office last Friday and it was the only appointment available until late July. We show up and the passport clerk called in sick and cancelled all the appointments. I was so pissed and also worried because I don't know what else to do so I Google searched what my options were and I came across this place. Please don't get me wrong, I was a bit skeptical about this place, just seemed like a scam or shady, but after some research, I decided to give it a go because we were desperate to get this down in time especially because I'm flying out of state this weekend and won't return until the end of July so I had to help my son out now. Anyways, staff member Jenny helped me over the phone answering the infinite questions that I had for her. She was super friendly, patient and thorough with me so I can better under what I need to do and why. This was on a Friday on the phone with her and I'm located about 2hrs from their office. She's off on Mondays, but she prepped a packet for me to show up on Monday when she didn't have to. She did this off of pure good faith that I'd show up and not ditch. Upon coming to their office, the small and dark parking lot was super empty and there was a homeless guy sleeping on the ground along the stairwell and front entrance. It gave me the feeling again that the good-to-be-true awesome service, was at this shady looking place. It just so happens that that we were just there early and more cars started to fill up the lot. Another staff member, Ricardo helped me and he was super fast and friendly. We showed up at 9am and were out the door before 930am to go to an USPS appointment that Jenny set for me. It was a farther, but necessary drive to take care of this process today so that I'm not driving back and forth. Once we were done with the Post Office, we returned to drop off the sealed envelope so that it could be FedEx'd the next day for processing. Because this was considered "expedited," I had to pay $580 for the whole process plus $35 Post Office processing fee and an extra $45 fee for FedEx services to have it shipped to my house overnight once the Post Office does their part. This office did all the work and we just had to sign and go tot the Post Office. I wouldn't be paying this much if I just paid attention to my son's passport expiration date, but this was a hard lesson learned and timing was against us. Overall, I definitely recommend this business should you ever need an expedited passport. Staff were all around, AMAZING. Parking lot is super small and shady looking lol. Just park and walk upstairs through the front glass doors. It appears that there is no elevators so for those handicap or can't walk up the stairs, I would call first. The hours show 24/7, but they do in fact have office hours. Hopefully Google Edit will accept my request to update their office hours.

Parking. On Louisiana, just before the light at Pierce, VIP is on your left. Just before the…read morebuilding, which is turned perpendicular to Louisiana, is a small parking lot. You may Park in the spaces along their building only. There is a pay for lot on the opposite one way, at 2001 Smith St. Entrance to VIP is street side. Door on the left. Once inside, ring the bell to the left of the British phone box. I began asking a question on Yelp and Erik Leighton was quick to respond. On the phone, I was assisted by Iris. On site, Adriana took care of me. Everyone was professional, patient, and friendly. Great service.

My passport came incredibly quickly. The staff was friendly, and Joe, the gentleman that had to…read moredeal with me, was patient, kind and professional. He quickly responded to my 1 million emails of craziness and paranoia, and did make me feel comfortable, even though I was acting like a lunatic.

I had a wonderful experience with this office. I got an appointment, was clearly told what I needed…read moreto have with me when I showed up, and then was expediently helped when I showed up. I was in and out of the office in 10 minutes. Alyssa was a tremendous help. She was kind, enjoyable and efficient!

Make sure to arrive early !! The morning line was out the door. It flows quickly but is long and…read moreyou will be waiting outside Parking Since it's downtown there are paid parking lots nearby ( averaging about $25). There's also street parking nearby available after rush hour ends for about $2/hr. Security: You will have to go through security to enter the building and that's what causes the line to back up out the door. There is a metal detector to walk through and you put your bag through one - airport style They do make you take all electronics out of your bags. Belts, watches, etc come off but not shoes (thank goodness) . Make sure to leave nail files, lighters, etc in your car Getting to the passport office: The passport office is in the 4th floor. There are 2 sets of elevators so make sure you're waiting for the right one. The lower levels one is on the further end from security. When you get upstairs the guard will check your reservation confirmation and tell you what line to get in. From there it's just showing what they ask at the window then going to the next place they tell you . Other info: Apparently there is somewhere to take passport photos on site for a fee Everyone was very polite and friendly which I wasn't necessarily expecting ! I arrived to the building at 7:40am and was at the 4th floor by about 8:05am. I was done by 8:30am which was actually my appointment time. I recommend arriving early! When I came to pickup my passport at about it 2pm there were no lines anywhere

Great!! Got visa back in 1.5 weeks with 2 day fedex. Great communication! Even on weekends!read more

Don't go here they will scam you. They charged me so much for the visa even tho I completed the…read moreapplication and all they have to do is ship my passport. I requested a cancellation and when they finally did (a whole month later) they charged 300$!! The reason why they waited is so they can charge you 300$ but if you read their rules it says if you cancel 24 hrs after making the charge you will get a free refund. Don't go here. I went to Chinatown and they charged me way less and got my passport super fast. No hassle.

Quite happy with the results, efficiency, and price here. Worked with Sugeila and Andre. Neither…read morehad what I'd call a sunny bedside manner, but they were polite and efficient and Sugeila quickly notified me when there was a minor glitch with the photo for my visa. If you don't live in Houston, and you're getting a visa for a country that has a Houston embassy, you definitely want to save a few bucks and FedEx your stuff to these guys rather than paying inflated local prices.

Travel Visa Pro was terrific in helping us get e- visas for Brazil. We provided them the…read more information needed and they filled out the forms quickly and correctly. They coached us patiently and gave us useful tips and feedback till we got our visa photos right. We especially appreciate Mr. Vytautus Spucis, who helped us and kept us optimistic and on track.

We used Passports Plus to get our visas for Brazil because the Houston consulate had jurisdiction…read moreover our state (Colorado) but we couldn't travel to Houston to get them ourselves. Because it was such a scary concept, to send your passports and a bunch of personal information, off to a stranger, we called the American Express office in Houston and they referred us to Passports Plus. Overall, they did a great job. The passports arrived sooner than expected and because their website was so thorough, we were able to follow the instructions and didn't have any problems or delays in the processing. My ONLY complaint, and the reason I docked one star, is that the company did absolutely NOTHING to keep up apprised of the status of our order. Not even an email to let us know our passports arrived in their offices safely (we had to get that from our Fedex Tracking number). Or an email confirming our order (the confirmation came back as a printed sheet with our finished passports). Because this is such a nerve wrecking thing to do (mail off your passports), I thought a courtesy email or some kind of tracking system that told you where your passport was in the process would have been nice (i.e. Your passports have been received, Your passports have been delivered to the Brazil Consulate, your passports are on their way back to you.) I had to call up the offices to find out that our passports had been shipped back. But other than that, a great service!

In 2007 after The US Passport office lost my passport application (2) two different times,…read morePassports Plus were a breath of fresh air. PP sent me my passport a few days quicker than they promiced. I have recommend PP to many friends and associates all across the US, never have I heard any complaints from my friends. Good Luck!

Super nice lady. Got my pictures done super fast. Fast service, Good quality work. Recommended itread more

There are not many places doing Canadian passport photos in Houston... but many require appt... so…read moreI just picked the nearest with no appt required.. There was no wait ... in n out for less than 10 min。the photographer is courteous ... quality is ok... could be better but the most important is the passport application got accepted.. Price is $ 17 for 2 photos ..I would recommend this place to anyone

I have been using this company for the past 3 years, 20 different countries and many Visas…read more Always the same level of service, professional, reliable and very fast. I have not had an instance where I have been disappointed by Quick Passport and Visa Services. I have had 2 Visa needs where the turn around was withing days and Frank and his team delivered successfully for both. Muito Obrigado Amigo!! Mark

Overpriced I wouldn't recommend his services did get a fast response when I tried to get in contact…read morewith owner

I just received my visa for work in Saudi Arabia. I remain extremely grateful for and pleased with…read morethe services offered by Sam's passport. Robert Quiros my case agent was thoroughly professional, thoughtful, respectful and efficient. He kept me informed and updated of the process at all times, and always promptly responded to my e-mails, even during non-working hours. I strongly will recommend Sam's passport to anyone wishing to travel to a country where a visa is required. They are simply the best at this business.

My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.

Used their services twice. One local getaway and a last minute trip to South Africa. The wife and I…read moreare extremely busy in our professional lives and it was nice to finally find a company with this type of personalized service. My new go-to travel planner! Worth every dollar, yen, frank, euro and peso!

Love! Love! Love! Their professionalism and attention to detail is unmatched. Our honeymoon travel…read moreangel, Christie, was a true God send. She listened carefully to all of our desires, respected our budget and crafted the most amazing honeymoon getaway that my husband and I could ever have dreamed of. She managed to ease my stress so I could focus on my wedding planning. She even managed to periodically check in to make sure we were all good on our trip, not to mention she was on top of everything anytime I had a question (before, during, and after the trip). Coming from people who don't usually believe in using travel agents for many reasons, My husband and I would both highly recommend Christie and the professionals at Privy & May, where they create dreams, plan for you and manage to some how make you feel like family.