I wanted to get my 5 year visa for Vietnam and went here they had it ready same day. Very good…read morepeople and was never unprofessional. will use them again in the future for more travel and will recommend to friends.

They don't open up everyday from 930am to 6p. Only on weekdays from 10am to 6pm. They need to…read moreupdate their google maps information.

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

Amazing service, had very good experience. The worker are very nice and patient, we even got little…read moregift. Very recommend!!!!

Beth Taylor made our trip wonderful. We booked a trip to Ireland and we were taken care of each…read morestep of the way. She booked us into wonderful hotels and got us the best deal on flights and hotels. Thanks Beth for even calling us on our trip to see if everything was ok and helping with tours that changed or cancelled. Thanks Beth for treating us like family. We are already planning our next trip with Beth.

***DO NOT USE THIS COMPANY IF YOU'RE LOOKING FOR A TRAVEL AGENT THAT PAYS ATTENTION TO DETAIL AND…read moreALLOWS YOU A TRIP WITH NO STRESS** NOTE: this review is long, but I had to edit it to shrink it to fit within character guidelines - my full review with detail is on their Facebook page. UPDATE - they DELETED my review off of their facebook page. Planned a trip to the Dominican Republic for a group of 6 with Pepper. We assumed the risk of booking during hurricane season. Hurricane Ian cancelled one flight from Seattle to Miami. Fine, not within the travel agency's control. Pepper rebooked us new flights, having us arrive one day later than originally planned. We arrive in Punta Cana after a 30 hour travel day (more issues with flights, no help from Pepper), our airport to hotel transfer as well as the hotel tell us they were not alerted that we were arriving one day later, they both marked us as no shows. Luckily we were able to get to the hotel and get rooms anyway, thanks to the hotel. We reach out to Pepper to extend our trip a day since we lost one on the way there. He confirms with us hotel and new flights are set. Our original check out day we wanted to spend at the pool, my butler comes to me to tell me that we do not have reservations for that night. Can't reach Pepper to resolve, he's on a boat in Mexico. He finally reaches out to give me Beth's number. Call Beth - it takes her several hours to resolve and rebook us all rooms. Now it's time to check in for our new flights. Oh wait, they are cancelled because Pepper did not cancel our original flights out - and when we didn't show up for those flights, the airline cancelled our new flights since they were booked under the same reservation numbers. Call Beth. Several more hours to rebook new flights. Beth confirms she messaged the airport transfer company and they'll be there no later than 9am for our 12pm flight. 845am the next morning, no transfer. Call Beth. She calls transfer company. I don't hear back from her quickly and we have to get to the airport. I call back, she's still on hold and tells me if we are more comfortable taking a cab vs. waiting for her to resolve we can do that. We call a cab and get to the airport on time - no thanks to this travel agency. Overall - literally nothing that this agency booked and arranged for us was set up properly, corrected properly or followed through on properly. Yes - we went during hurricane season, and they cannot control the weather - but they can control every other aspect of a planned trip - which was not done. There was ZERO follow through with anything they planned - we had to stress and scramble and take care of a lot of things ourselves. Had it been a trip I planned myself- I would've made sure to alert hotels and transfer companies of our late arrivals, made sure our flights were secure and old flights cancelled, and the hotel had reservations for our extensions. I didn't think to double check that these things were in place because that is what we ultimately had a travel agency for.They have not yet made any attempt to make this right for any of us - and it is the absolute worst experience I have every had with a travel agency (and I have booked trips through several). The most unfortunate part is that they are refusing to take responsibility for any of these issues. In one email, Pepper told me that he "didn't know what happened behind the scenes, but he thought everything was taken care of." I reminded him that HE IS BEHIND THE SCENES and it is ultimately his job to ensure everything is done properly - which didn't happen at any point of this trip. Bottom line - DO NOT USE THIS AGENCY if you want things planned and executed so that you can have an enjoyable, stress-free vacation.

Not to be confused with Vite Travel, which is when you invite everyone you know to travel with you…read more(and generally, they decline for reasons which are 76% made up). This is a cute travel agency located west of the belt in the Vietnamese section of Houston. It's right next door to one of my favorite Banh Mi shops, so I've been past here frequently and I've found myself staring at their window posters and stickers and advertisements on a number of occasions. They seem very angry and hostile against China. That's okay because I totally get it, but with so many Chinese people living in Houston, that seems a little abrasive. Still, I'm fine with them expressing their opinion. They have a mixed reputation and some people swear by them, whereas others stay well clear. I do feel a little uneasy when I read some of what they have in their window, but there's probably a lot of genuine complaints there, in fact I'm fairly sure there are, and I think feeling uneasy is sometimes a good thing.

I would give this place zero star if it was an option. I went here to pick up my visa and they told…read moreme it's only good for 1.5 years, but I was expecting to get a 5 yr visa because I paid for a 5 yr visa!! She told me because my passport expires in 2 years that was why she couldn't do it. She should have told me that when I applied not when I picked it up... Had I known I would only apply for 1 year. Don't ever come here and just apply for it online. They also never answer their phone .... I've called 4 times prior to picking it up. This place is the worst

Shenita was excellent to work with in planning our honeymoon in Bora Bora!!!!! We were lost until…read morecontacting her. She planned everything from the beginning to the end. Very informative and responsive. We definitely will utilize her and her team in the future! We appreciate you so much! XO, Mr. & Mrs. Davis

World Travels booked our honeymoon in Nassau, Bahamas, and we had an amazing time! We did not have…read moreto guess about our travel experience because the team answered all of our questions and even anticipated the ones that we might have. We were kept apprised of itinerary changes from the airline, and there were no hiccups because everything was in order. The team at World Travels made sure that everything was taken care of for our romantic vacation. I'll be contacting World Travels for all of my trips!

I love Vacations To Go! I've been using them for 14 years to help easily book cruises, and we just…read moregot off the boat from our 11th cruise this past December 2024 (most of them booked through VTG). I started off with Ricky Castillo as my cruise consultant and then switched to Blaine Menez after COVID - both are spectacular! The ease of use with Vacations To Go is something special. I am able to quickly get quotes, ask questions, get recommendations, make payments, and get vacations booked. The email and phone response time is unparalleled. The service was so good that we already have an Alaskan cruise booked and ready to go for 2025. Thank you, Vacations To Go, for your stellar service!

AVOID THIS COMPANY THEY LIED TO ME THEN ALMOST IMPOSSIBLE…read moreTO CANCEL IT i booked over the phone. The representative told me all packages for drinks etc were a lot more money THIS WAS A COMPLETE LIE I looked up the cruise on the cruise line and the packages were all included.

I thought the days of customer service were behind us but I was wrong. The gentleman at Xpert Tours…read morewas so knowledgeable, helpful, friendly and kind. I used to spend hours searching deals and websites to find my flights, hotels, tours, etc. I will no longer do this. The agent knew so much and the pricing as spot on. I'm a bargain hunter and thought going "full service" meant paying more but I was wrong. We got a great deal and a thoughtfully planned trip from start to finish. I highly recommend them to anyone who would like a First Class experience at Coach prices. P.S. while I was there, I overheard people talking about a group trip that Xpert was planning for them and that they had been using Homi (owner) for over 30 years! Sold!

I called Xpert Tours after having paid for a cruise for my family of six. With 2 of my girls…read morecoming from different cities within the US I felt it was best to complete my travel plans via a travel agency. After seeing the previous reviews I called Xpert Tours and spoke with Mr. Homi. His level of customer service was impeccable. While it was not cost effective for him to book my airline tickets, he spent 30 minutes helping me identify the best hotel for my trip and educating me on the benefits of working with travel agents at the planning stage of travels. I will definitely return to Xpert Tours to plan a trip for later this year. Great customer service and very informed agent. Awesome service!!!!!!

Michelle was very helpful and patient with our questions and last minute changes. We will…read moredefinitely be reaching out to her for our future vacation plans as well.

From the owner: World class travel planning and accommodations while aiming to keep cost down with outstanding…read morevalue. Specialize in cooperate training, non-profit, leisure, wedding, anniversary, sports, entertainment, culinary, and much!