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    Zerorez

    3.9 (148 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    Services - Zerorez

    Janitorial services

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    Reviews With Photos

    Sparkle was put back into this 20 year old carpet.
    Kathy S.

    The products used seem to be environmentally friendly. They dry fast. In fact to my surprise, they were dry with in 24 hours. The prior 3 times we have had them professionally cleaned with shampoo and water extraction they took 3 days to dry, and the ripples left by the application of water took even longer to go away. We were told, by the company who clean our rugs all three times prior, that we might need to have them restretched . We thought this was caused by a flawed characteristic of our rugs. Because of this we only scheduled cleaning in the middle of August on predicted hot days. With the zero-rez technology as our carpets got dry the original colors of the multicolored yarns look more vibrant, which seems to indicate the carpets are much cleaner than they ever have been. Our technicians were cordial and seemed to genuinely care about answering our questions and giving us the best service they had to offer. That is why we gave them the highest rating of 10.

    What came out in the area after Zerorez "cleaned" it!

    We have had our carpets cleaned many times over the years and when our regular person retired, we sought out a new company. The prospect of fewer chemicals was appealing so we decided to give Zerorez a try...plus they has a $149 "special". We don't have a lot of carpet but with 2 dogs, there are some traffic issues. I expected an "upsell" and wasn't disappointed. The technician suggested a few things which I opted out of but the "high traffic" or something like that sounded like a good idea since our carpets a getting old. No price was mentioned. After finishing, the 2 areas that needed the extra cleaning (about 30 sq. ft.) were still very dirty. Our other cleaner never had an issue with this area. I asked him to go over it again, which he did with little success. After leaving and charging us over $500, I thought what's the worst that could happen if I went over the are with my Bissell. Turned out to be a good idea...but what a disappointment. I don't no if it was a new person but clearly didn't know how to clean. I did reach out to the company to see if they would make it rights but was ghosted.

    Invoice for carpet cleaning of 4-bedrooms, rec room and upstairs hallway plus protective coating for 4 bedrooms

    Before we moved, I arranged to have the carpets cleaned at the new place prior to our moving day. The scheduling window to have this work done was pretty tight, since the home's previous owner didn't initially have a concrete move-out date, and a cleaning crew for the bathrooms/kitchen/etc. was going to do their work around the same time. Zerorez was flexible with us, and we came up with a schedule for the carpet cleaning to be completed in the midst of everything else. On the day of the work, they showed up right when we agreed and started/finished on time. I took advantage of a promo offer covering carpet cleaning in 3 rooms for $149. Since I wanted to clean all carpeting on the second floor, I ended up purchasing 2 $149 promos to clean 4 bedrooms and an upstairs "Rec Room". In addition to this, I also had to pay $35 for the upstairs hallway, so I'm not sure how much of a value the promos turned out to be in the end. The technician was successful in convincing me to add a protectant ("615") coating for the 4 bedrooms, which was an additional $45/room. I was able to use another promo for $20 off, so the final total was $510 after tax and an environmental disposal fee. The technician was very friendly and transparent about the way they bill their work, and answered all my questions. Since having completely empty rooms to clean was a rare opportunity, I was more open to paying extra if it meant the carpets were not only cleaned but coated with a protective layer for the coming years. Still, it helped convince me to go the extra mile with Zerorez's Services because I was dealing with someone who was pleasant and not pushy. I would recommend them and am sharing my invoice below for the benefit of future "quote" calculations.

    Gray carpet to white/cream again... stop wearing shoes in the house people!
    Dan C.

    I was moving from Bellevue to Kirkland, and unfortunately the original sellers wore shoes in the house and tracked dirt and debris for 9 years while they were owners. I wish Americans would stop doing this! Anyways, I contacted ZeroRez to clean 3 carpeted bedrooms, 300 Sq ft of travertine tile, 2 hallways, and fair amount of natural hardwood. Note: they tell you fairly large windows of arrival time (like 10am - 3pm), since they are located in South King County, so if you live North Eastside, it can take awhile and they are also optimizing routes. Just be aware of this logistical item. Front office staff got me in a date and time I could work with. The real star was James, the tech. He notified me at all stages of the cleaning. When he was on his way, nearby, onsite, almost done, and completed. He went through each section they precisely measure. Then goes through options of cleaning, sealing, etc.. Very thorough, estimate. He was able to turn our, what I thought was gray carpet - light white!!! I was like appalled on how much dirt the sellers tracked in. The grout and travertine was cleaned and sealed thoroughly - you can feel the stone and not years of dirt and most likely wet swifter mopping or lack thereof. Also he did clean our tiled granite countertops and grout lines. The hardwood was pretty awesome, it was weathered and lost it's finish and "sheen" and James brought it back to life. PSA: Americans before you sell your house, contact ZeroRez to remove the filth on your floors, carpets, and counters. And stop wearing shoes in the house!!! LoL. Contact ZeroRez - you'll be happy you did.

    This is our living room, which gets a lot of foot traffic!
    erin n.

    I decided to use your company after my father said how great his carpet looked. You did not disappoint! The individual who came out was on time, friendly and super efficient! I appreciate all of his hard work. I would recommend your company to anyone!

    Stain left on carpet
    Sherry Q.

    We had our carpet cleaned on a Friday. We were told it would be dry in 6-8 hours. When we went upstairs that evening the carpet in the master bedroom had a very large diameter wet spot. When it finally dried three days later it left a 2ft x 3ft stain. After the weekend the carpet looked no cleaner than it did before it was cleaned and there is still a putred smell coming from the carpet in one of the other rooms! I have called every week for the last 6 weeks and no one had bothered to return any phone calls!

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    6 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    I absolutely loved the service I got from Zerorez!

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    10 years ago

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    17 years ago

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    10 years ago

    They gave me a bid of $200 knowing I had a dog. Then charged me $1000. Soaked my living room so bad, it took 4 days to dry.

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    19 years ago

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    11 years ago

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    9 years ago

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    14 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    14 years ago

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    11 years ago

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    18 years ago

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    Page 4 of 4

    Ask the Community - Zerorez

    We have Shasta Tiki Punch Soda Red stain on the Beige Carpet? Can it be removed and how?

    It depends on many factors. However, we can at least reduce the the discoloring if not remove it entirely with out red dye remover process!

    Do you do business in Burien area?

    Yes we do!

    Does everything need to be removed from the room before they arrive?

    Yes you need to remove in the area that you want your carpet cleaned and also you need to vacuum before they get there. But trust me you will be extremely happy with the job at zerorez does I've had them do several properties of mine and they always… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Zerorez

    Best of all no chemical smell, no worries about kids or animals getting sick from who knows what other companies use.

    Mentioned in 3 reviews

    Read more highlights

    Leaf Organic Cleaning Services

    Leaf Organic Cleaning Services

    (102 reviews)

    I can't recommend Leaf Organic Cleaning enough…read more They sent a five-person crew who showed up right on time at 8:00 AM and worked a full day until 4:00 PM. They were friendly, professional, and incredibly thorough--cleaning everything plus the details most companies miss like window tracks and under the sliding glass door. This wasn't a quick wipe-down--they scrubbed and scraped everything. I got five bids, and Leaf Organic was the only company that came out in person to walk the house and be upfront about expectations. They told me most companies charge $500-$600 but only stay a few hours--and based on my past experience, that's true. You're always left wishing they did more. With Leaf Organic, there was none of that. Not a speck of dust anywhere. We also have an English Cream Golden Retriever that sheds like crazy. They cleaned my 17' long dog and once they were done there was as zero pet hair to be found on a cloth couch and in my house. It's absolutely worth paying more--you truly get what you pay for. This is the first time I've had a deep clean where I felt completely satisfied. I'll definitely be using them again for yearly deep cleaning and their monthly service.

    This team is so incredibly professional and friendly they did an excellent job cleaning and had…read morefantastic attention to detail from when they came out to give the estimate to when they left. They're very communicative and friendly and will definitely look forward to booking a cleaning with them again. It's not the least expensive option out there but it is thorough!

    Totem Lake Cleaning Services

    Totem Lake Cleaning Services

    (2 reviews)

    Brianna was able to get me in on short notice and was very kind and understanding of my health…read moreissues. I had guests coming that weekend, but fatigue took me down and my last resort was getting help washing dishes, cleaning the microwave, wiping down kitchen counters, cleaning the toilet (no easy task) and bathroom sink/counter, and taking out recycling. They did a great job cleaning my kitchen and bathroom - she got my toilet cleaner than I thought possible and was able to explain the reason for the light discoloration that couldn't be gotten rid of (which was very helpful). The other cleaner (I'm so sorry I can't remember her name) did an amazing job on my microwave (another tough one). She also went above and beyond even offering to clean the floors in the areas they worked in where she worried she may have made them messier - I really don't think it was possible to make them messier, but I took her up on her offer and she did a great job. My floors are beautiful but very difficult to clean, so I was very impressed - no streaks! She was also very conscious of not "overstaying her welcome" (for lack of a better phrase). She offered options for coming back and is very flexible and open. Great work ethic and kind heart. Highly recommend her.

    We used them for our move-out house cleaning. The owner came by and did a thorough inspection to…read moresee what needed to be cleaned, and pointed out a number of areas we had not thought of. They were flexible enough to clean when we were not available, and we were very impressed with the job, especially considering it was an older house with a lot of nooks and crannies.

    Zerorez - carpet_cleaning - Updated May 2026

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