Very much appreciated the service and professionalism that was represented by technician, Beck, on behalf of Alpine. Beck was thorough, efficient and explained each and every step he recommended for our carpet cleaning and treatment. He was gentle and thorough with the upholstered furniture we had also requested to be cleaned, including a white sofa. Beck was careful with all his equipment... protected our walls and corners he was having to navigate. Our daughter stopped by after a full morning of treating and cleaning and thought we had recarpeted... no better compliment. Thank you Alpine and Beck! read more

I can only speak to the price as there is no way on earth I would accept paying someone ~$400 an hour to do this work. The technician who came for a quote was a nice and professional gentleman. I wouldn't slight him for how he communicates nor the fact that he showed up when asked. Upon requesting quotes from many companies it was apparent that several of them are being opportunistic. This is fine if you have enough money to buy your way through having to discriminate good choices. They're about twice as expensive as the lowball and juuuuust under the most expensive quote I received for what sounded like little more than shooting hot water onto a house to wash away spider webs. Good luck getting your house washed. read more

Technician did a great job, took their time and was detailed. There were a few areas we were hoping to see more progress with (lots of dogs), got the service done when it was relatively cold out and it didn't dry after a few days. Called to discuss the concern. They had the gentleman come back out, redo most of it, really soak up as much liquid as possible, and then told me to just blast the heater if I could. Dried in like a day and a half, smelt way fresher, looked way better, and I was really impressed with their zero hassle customer service to make sure the service really accomplished the goal. My carpet was pretty beaten up and with the dogs the house just didn't smell fresh. Had them do the rooms, couch, two chairs, and two area rugs. Huge difference! read more

This is an update. I put oil on the deck and it looked as great as when it was first built. Ipe looks like a mahogany floor when it is properly maintained. If you look at the picture you can see how they wrote our names with the pressure washer. You bet I am hiring this company next Spring. I wrote them a letter and said that they should really advertise their wood deck cleaning more because many people with hardwood decks would like to find them. read more

After 2 reschedules and 1 no-show (after I called to verify they were coming) for carpet cleaning, I have decided to go with another company. For the no-show, they state: "We called to let you know", really, who did you call, since I'm the main contact, response: "We don't have a record of who we called." Really? I proactively called them in the morning to VERIFY we were on the schedule. They had my email and phone number. Then I get ghosted. Waiting around all afternoon for someone to show up. I had to call them to hear the job was not going to happen. Reschedule me again? No thanks. They may provide excellent services, but the scheduling and communication are terrible. It's pretty simple, just show up and do the job. Nuff said. read more

I hired Alpine Specialty Services to clean my Duct vents. I opted with the essential HVAC Air Duct cleaning and the sanitizing. The day of, I only had an issue with the text message when the technician was on the way but the gps wasn't loading so I had to call the company to verify. Sebastian the technician did a great job with communicating. He was in and out within 2.5 hours. I would recommend the company to others and will be using them again for other cleaning services. read more

We hired this company and Jacob out for the service. It was about 3 hours for about $400 for a HVAC cleaning. Pretty simple process. It would be nice to see the actual "gunk" that was sucked up in the truck but i couldn't see that. read more

Alpine has come through with flying colors again! I had them clean my carpets and sectional sofa and did an awesome job! Highly recommend Alpine! read more

I'm gong to start by saying we didn't use these people and explain why and the reason for a one star review. I suppose if you're rich and don't care how much something costs this company would be great and they did get some good reviews however, they are way too expensive. Found a flyer in the Value Pac that comes in the mail. $75 off, sounds like a good deal so I called. Spoke to a very nice man who asked what we needed done and I said three rooms of carpet and perhaps some bar stool seats. He looked at his cost, now I have no idea where this company is but by the upcharge they must be in Oregon. We live in Auburn WA which isn't that far from any city in Seattle. The individual told me that the cost for three rooms of carpet was $230 or there about, sounded good, but then he told me since we live in Auburn it would be $475. Now why on earth would you charge someone $200 to drive an hour from Seattle? Sorry but that is price gouging any way you look at it. read more

I have been using Alpine to clean my carpets for years and have been extremely satisifed with each visit .Beck did an amazing job and was very friendly as well. He was on time, very meticulous, and the carpets once again look like new!!!! read more

The technician was extremely detailed in ensuring that the carpets were properly cleaned and no marks were left.

I opted not to use Alpine. They were nearly triple the price of other companies. I was also not fond of the salesperson I was texting with. Too salesmanny if that makes sense. read more

We used Alpine Specialty Services for our Air Duct Vent Cleaning. I contacted several companies for a quote. Katie assisted me with the quote and followed up to answer any questions that I had. Once we made the decision to go with Alpine Specialty Services the communications was fantastic from receiving reminders via text and email and then being able to track the technician on when he would arrive the day of the service. Aaron, out technician did a fantastic job. He explained the cleaning process, length of time it would take as well as reviewed our report at the end with pictures. I would definitely use Alpine Specialty Services again. read more

We had our carpets cleaned this morning by Elizabeth. Talk about customer service, Wow! The service was thorough, efficient, friendly and excellent. Alpine Specialty Services went above and beyond my expectations. It was so refreshing to experience true customer service. We'll definitely be using them again. read more

I'll be honest. I've never had my ducts cleaned and we've lived in this house for 9 years. When I was looking for duct cleaning services, I kept thinking, "I could do this myself. Shop vac and you're good to go." Boy was I wrong. Their process is very thorough. I saw the nastiness that came out of the ducts and it wasn't pretty. We chose the gold package because of price and overall value. I appreciate the ranges and a quick breakdown of what's included or not. Speaking of price, I was expecting it to be around $300-$400 but it was double that. But, after seeing the work they did and how much junk came out, I feel the price is worth it. Especially with having kids and pets in the house. I honestly wondered how we breathed the air for so long There are cheaper options out there, but I highly recommend Alpine because of the overall value in the long run and for the friendliness of their employees. Our technician was amazing and never hesitated to stop what he was doing to answer my questions. Overall, I'm happy with my experience with Alpine and will use them again when it's time to clean our air ducts. read more

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I was a little worried about using this big of a company because I do want very personal attention and work. But they came in and did a fantastic job, my furnace is much cleaner. They explained what they needed to do, they shared before and afters, it's much cleaner now. They also communicated well the entire. Overall for how much they, fully cleaning of ductwork, did I felt it was worth the price. read more

Alpine's super truck for the win! This is our go to carpet cleaning service. Just had them out after a long 5 years. Our 20 year old , family of four, add two dogs, builder grade carpet needed a deep clean. Pet stains, make-up, nail polish, slime, spills .... You name it. Our carpet ate well through covid. ‍ Pros: Accommodating scheduling Reliable- texted when on their way, arrived in 2 hour window In 90 minutes, the magic happened. Stains were lifted, the house is cleaner, was quick to dry. Cons: None. He had a tough job in our house and he killed it! Hence the 5 star rating. read more

Hello. Honestly I don't remember how or why we chose Alpine Services to clean our ducts....there are so many services out there with an aggregate better star value. But called to get a quote...quote came in as per the rest and I guess we were pressed somewhat so said OK let's do it. Set a later date and to our surprise the technician was spot-on-time! A younger kid ( of course EVERYONE is younger than us now!) named Jesus.... greeted me to which I asked detailed questions ( I've been traveling around the block or two in my lifetime) ....he patiently answered with attention and respect. So, instead of hovering like a helicopter, I let him do his job. He was professional, efficient, respected the cleanliness, and thorough. Easy, 5 of 5 stars. read more

Alpine has cleaned our carpet twice and both times we were happy with the whole experience from scheduling to the actual cleaning. Elizabeth was our cleaning tech both times and she is great. read more

Purchased the deluxe package to get some stuff stuck in the carpet out. Ended up doing it myself. Still getting stuff out of the carpet with a vacuum. After the cleaning. read more

Great and responsive service! Elizabeth provided my cleaning service and I couldn't be happier with her service! Elizabeth was very honest with what they could do today to ensure my sofa was cleaned and cleaned well. The price quoted was perfect. Yes, its about $240 for the service of cleaning my couch which was a very reasonible price considering my cat peed on my brand new couch. Any cat owner knows cat urine is the most difficult to get out so I wanted an expert to remove the smell and any potential stains. Elizabeth you rock, your customer service was top notch and I will continue to promote Alpine to anyone I know in the area who needs a good cleaning! Very responsive and does an excellent job! Thank you so much!! read more

I was a big dummy and put an art project involving wet resin, on top of an upholstered dining room chair. Adding insult to injury, I waited for a month until I dealt with the resulting stains. So today I finally got up to this amazing business and right off the bat, they looked at it and were skeptical that they could fix it. Nonetheless they took it back to their shop and worked on it for about 30 minutes. Unfortunately, they were correct in their initial assessment that the stain could not be lifted. Kudos for their efforts, however. The really spectacular thing was that they decided not to charge me for their 30 minutes of attempts. I will call them in the future for regular cleaning needs (no resin). read more

Our mini-split burned up because of an electrical surge during the holiday week, and during the last cold snap! Luckily we found Alpine Specialty Services. Alexander was great to work with. He gave us a quote and and had the new unit installed within a couple days. Really great since it's our main heat source. The crew was great, arrived on time and did a top notch job. I can't recommend Alpine enough. read more

I had a coupon for $75 off of a vent cleaning service, and had never had my furnace vents cleaned (I've lived in this condo for 6 years, and I have allergies). Austin arrived exactly on time, explained the process and how he would manage it, and then got to work. I have 5-6 furnace vents and the cold air return, and Austin also cleaned inside my furnace, which sits in a closet. He was very cheerful and pleasant, as well as industrious. At the end he showed me pictures he'd taken of the 'before' and 'after' of the vents and furnace. I always feel in good hands with Alpine, and Austin proved this to be true once again. read more

I scheduled with Alpine to have our house's air ducts cleaned. Austun S was our tech and he was personable and professional, giving me helpful information and staying on time. I'll use Alpine again next time I have the air ducts cleaned. read more

We have a serious problem with severe soil subsidence that occurred below the outside unit of the heating and air conditioner. It is a big enough hole that the pad is in danger of tilting and letting the unit crash into the house and tear the electrical supply out of the wall. There are several possible causes and it is a complicated situation as this is in a small condo building of owners without much expertise in this type of thing with whom we have to deal. The first cause I wanted to eliminate was drainage from the A/C unit. Alpine came right away, sending two men who were extremely knowledgeable and were able to tick that cause off my list and help me plan for a solution. I was pleased to find out Alpine has all kinds of services, which is of great help since I am fairly new to the area and do not have relationships with many contractors. read more

Alpine Specialty Services - Carpet Cleaning Near Me - Mountlake Terrace, Washington

Jeremy went over and beyond what we expected. We were about to lose our insurance unless the inspections they required were done immediately. Jeremy made things happen quickly and saved our insurance for us. Alpine Specialty Services should be vey proud to have such a customer oriented individual on their team. read more

The technician was on time and was very polite, but the service wasn't great. I did a gas fireplace tune up, because I wanted to have everything ready for my family for Christmas. I was told in the beginning that everything was looking great, expect the embers were not good anymore and the gasket was put on wrong, but not to worry. I choose to pay additionaly to add the embers. When the embers were added and he was finishing up. I was then told the gasket was not good anymore and to call some place in Seattle, he couldn't remember the name of the place and they might fix the gasket. I was charged the tune up and the additional embers and he left. I now have called over 15 fireplace repair places and it seems no one can come out or wants to touch something that was already serviced by somebody else. So now the primary heating source for the downstairs I can't use, so now I have to buy a space heater for the downstairs, until I can solve the problem. I feel for future reference if you guys don't fix gas fireplaces, then maybe have a list of partners that can do the work or recommendations of places. My other issue is, if the gasket was gonna be an issue, then why up sell me on the embers, when I wasn't gonna be able to use the fireplace. Really was excited to have a nice looking gas fireplace for the family, but I now have no usage of the fireplace and no solution in sight. UPDATE: Changing my review to five stars. I was contacted by the company and everything was fixed. They really stood behind their claim about the importance of customer service. I really would not hesitate to contact them again in the future, now knowing they will go above and beyond to help out the customer. Thank You. read more

Elizabeth brought my 15 year old sofa back to new. I couldn't believe what she could do so quickly! Easy to schedule, efficient, and quality work- thank you, Alpine! I'll be calling soon for power washing now that I've seen the good work your company provides! read more

I am very pleased to recommend Alpine for residential pressure washing needs. I requested an estimate from them, along with 3 other providers. The estimator was Mike, and he was courteous, professional , and explained what distinguished their service from many others. They utilize HOT water under pressure, while many providers hook up to your hose bib and use cold water. Mike was able to customize the job to include moss on some north facing stone pillars. Other companies declined to do this or offered only to do the entire stone facades. Their pricing was certainly competitive, and far better than 2 of my other estimates. On the day of service I got reminder and also tracking of when the tech, Dwayne, would arrive. When he did, we went over the entire job again to confirm what was included. Dwayne was very courteous and professional. He would check with me after completing each task (deck, walkway, etc) to determine if the job met with my expectations. He took before and after pics and provided them by email for my records. He was careful with his hoses and equipment, and did no damage at all to shrubs, plants when pressure washing along the walkway. Overall, I am very pleased with the services that Alpine provided. I will definitely engage their services again next year, and also consider using them for other specialty cleaning as I might need going forward. I only wish that they did roof cleaning!! read more

In the past we have had Alpine out to clean our venting after a remodel and service our heat pump system. Recently, we had them out to fix our a/c. They are so professional, thorough and courteous. They wear slippers in the house, explain everything they are doing and charge very reasonable prices. Will was the last one to visit and he takes so much pride in his work and did such a good job, we had to leave a review because we're so thankful for him and everyone at Alpine! read more

We would definitely recommend Alpine for your HOA and commercial carpet cleaning needs. Vince with Alpine came on time, a Saturday morning, to first tackle some well worn commercial carpet and porcelain tile for our building. His attention to spots and heavy traffic areas showed his pride in his job done well and his years of experience made the job run smoothly and quickly. I have rented carpets cleaners from the big box stores, and just the time involved in getting the same quality of job that Vince was able to produce with his much warmer water and commercial equipment was worth the paying the differences - no question. read more

Alpine Specialty Services - Carpet Cleaning Near Me - Mountlake Terrace, Washington

The cleaning job did ok and fast (from 1pm to 4:30pm) for a 3000 sqft house , because the house are remodeling so I just requested the technician to help me put on the new ceiling vent cover (old one was removed). And What he told me is his manager told him that's not part of his job . I paid $900 over plus tax for the job ,they even wouldn't want helping me put new vent cover on . read more

My tile hadn't been professionally cleaned in years, and I'm very happy with the way they turned out! I'll be having them back again for sure! read more

Just had our third annual really long driveway and hardscaping power washed by Alpine. Each time its been a great experience, with on-time service, easy and clear communication and fantastic results. We sort of look forward to it as a start to Spring task. This year we asked for particular attention to be put on the area where a tile person left his mark on the driveway. They came through by making it all go away. read more

Used Alpine to do a move out shampoo of all carpet in our home. They were responsive, got us on schedule quickly, and did a great job. Now owners said the carpets looked almost new. Would definitely use them again. read more

A great experience today with Vincent who did a super job on our carpeting including stairs, 4 wool area rugs, 2 sofas and hardwood floors. Everything needed cleaning and sanitizing after our dog passed and it all looks and smells terrific. Highly recommend him and this company! read more

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Absolute waste of money. Called them to clean the air ducts, they got us on the schedule within days. Add 50% to whatever they quote you for add ons (sanitizer, dryer vent cleaning). Within a week we had a bunch of dead flies and debris showing up in our basement. I called them to come back. The service tech, who was very nice, asked if it was the basement? He said we would need to schedule a longer appointment because they didn't have the right filters for our furnace and it would take longer for him to fix. About a month later, they came back out, still didn't fix the problem. Very expensive for a service that doesn't work. Nothing from the company read more

If I could rate this zero stars, I would. I had three area rugs picked up for cleaning and they were returned to me as dirty as when they were first picked up. I paid around $400 and it's like they didn't even clean them at all. Don't waste your money, folks! read more

Alpine Specialty Services - This was what was vacuumed up off our "newly cleaned" rug. Seriously, Alpine? It's like you guys didn't even try! - Carpet Cleaning Near Me - Mountlake Terrace, Washington

We were waiting 3 weeks to have our carpets cleaned and we were excited for clean carpets today. This is our second time using Alpine, and the last time the carpet took longer than 4 hours they said it would take to dry. We did not upgrade for the super dry service which they tried to upsell last time too. Even so, We were happy with them originally aside for the very wet carpets. Today we got up early to clear out the rooms and then we got a call 1 hour before our scheduled window 12 noon (1 hour head or 1 hr later than). "The technician is now saying he won't be able to get here until 4:00 p.m". Which means to us, the carpets will still be soaking wet even at 10 or 11:00 p.m. for us to go to bed is bed, we'd be walking on wet carpet. So we asked if we could get the upgrade to the superdry for this inconvenience seemed fair because we have people coming to visit from out of town. We waited 3 weeks for this appointment! Plus we are a second time customer and use carpet cleaning regularly. She just said No, he was not driving that Van. so no upgrade and all you get is a late appointment, or if we moved our appointment it would be another week at least waiting again, but our guest were arriving that week. So our only option was to cancel or have super wet carpets by a co that does not value their repeat customers! So we canceled. Disappointed, we felt like they just put us last as a customer. They overbooked or whatever they did to our appointment to be pushed back 4 hours. They did nothing to make it right. I choose to support local companies who care about their customers. So I would look elsewhere to get your carpets cleaned if you want to give your hard earned money to a reliable company that cares about their customers. read more