Great customer service from the owner Lisa. Carpet cleaning service at the house was thorough and well priced.

My rugs came out worse than they were before the cleaning. They were not at all clean, and one of them ended up with stains. Instead of resolving the issue, the owner argued with me and became combative, and still charged me over $300.00. Would give less than 1 star if I could. read more

Lisa and her team have now cleaned the carpets in two of our homes as well as a rental we were in while building or house. We have a cat who like to cough up fur balls ONLY on the carpet and a dog who has tummy issues every now and again and ONLY has his accidents on carpet. Lisa's technicians are always on time, always VERY professional and courteous and the work they do is top notch! I will have Anderson Carpet, Wood and Tile Cleaning back again! read more

They showed up on time. Did the job. And I was happy to come home to clean carpets. Very straightforward to work with them. Would recommend. read more

This is the 1st time I've used Anderson. They charged me $315 to clean 2 rooms & a spiral stair of berber carpet . The technician arrived at 12:13 and drove away at 1:00. The invoice said his end time was 2:00. His machine only ran for 23 mins. He left water on the walls and window sills of the stair well and didn't do the closets. I've managed apartments for 30+ years and never has anyone done that size unit in less than an hour. After the carpet had dried I went in and vacuumed it just to see how long that would take. It was 19 minutes and I removed about 2 cups of dirt & fuss. When I called Liza and questioned her about it, she said that the technician had 25 years experience and because of his expertise he could do it faster than other professionals. He was able to do a "deep, professional cleaning" in 4 minutes more time than it takes to vacuum. Amazing. I've been mowing my lawn for 25 years and it still takes as long as the first time I did it. It takes what it take regardless of your expertise. You decide if they sound like a company you want to use. read more

Anderson Carpet & Tile Cleaning - Carpet Cleaning Near Me - Seattle, Washington

This service was so bad I now have to pay someone else to reclean my carpets. They processed my living room, two bedrooms, staircase, and loft in less than two hours and it had almost literally not effect on the carpet's very light stains. Lisa, the owner, was very responsive when I first reached out, but slowed in responding to my texts as soon as the appointment was over. Honestly I'm disturbing that I had someone who had so little self respect for their work inside my home. Update: I asked for a full refund since Anderson did not render the intended service. Lisa stopped responding and charged my credit card. I can now see why they asked for my credit card info up front. read more

Fast and efficient work. Got a sofa and a carpet cleaned and the results look really good. Definitely recommended!

Henry did an outstanding job of removing spots and overall carpet cleaning. Anderson doesn't try to trick you or surprise you with unexpected costs. They are an excellent service and I highly recommend them. read more

Anderson carpet cleaning completed service at our place recently and did a great job. The technician pretreated a couple areas and the carpets came out perfectly. We've used Anderson for carpet cleaning at multiple locations for several years. The appointments are coordinated well, the service is priced fairly and and the work is consistently good. read more

Fantastic service...the real deal! Called them in a panic after another carpet cleaner used deodorizer on our wool carpets. The smell permeated the entire house and just wouldn't let up. We have a newborn and couldn't chance him breathing in chemicals. Anderson was out within 24 hours and used steam to rinse the carpet 3 times, removing the leftover deodorizer and other residue that the first cleaner left behind. The exhausting smell is gone! Super responsive on Yelp and our technician was on time, professional and super knowledgeable. 5 stars! read more

Phenomenal experience, start to finish! Commencing with the helpful, efficient and cheerful interaction with Rachel, when scheduling our appointment, we had a good feeling about this company. Our technician, Moses, was the epitome of courteous professionalism and skill. He notified us when en route, arrived at the promised time, navigated our Great Dane and Malinois with calm good humor as we wrangled them, and exorcised demon stains inflicted on carpets over the last 40 years. The cleanup left the place looking better than it had before he arrived -- and his work on the carpets was top shelf, too! Not only do we recommend Them, we'll be engaging them for semi-annual upkeep. This company and service team set the example for excellence! read more

I had a phenomenal experience with them!! Super respectful and detail-oriented technician and really helpful coordination process. We're just a small job but person who scheduled for us answered many questions about how the cleaning process works and what I can expect to come out versus not. They actually tried to set a lot of expectations around what might still be there after a deep clean but all the stains and the smells I was worried about as gone regardless so they underpromised and overdelivered! Technician (I wish I got his name) was really phenomenal. They put up little wall protectors to make sure his tubing didn't rub against my walls, and helped me move some bigger pieces of furniture. Carpets are so clean!!! read more

I am always so happy to share how much I love Anderson Carpet cleaning! Here's why... I scheduled a different carpet cleaning company to come out, had spent all day moving everything off the carpet, they came over and told me they couldn't clean my carpets because they were "too dirty." I noticed Lisa's van (Anderson Carpet Cleaning) was across the street and asked if they had time to come to my house when they were done at the neighbors because everything was already off the carpet and I was desperate to just have mine cleaned. They agreed and I was so thankful! They were so nice to help me out and so good at what they do that I have been using them religiously for years ever since. Not only are they extremely friendly, quick in communication, and trustworthy but I am always amazed at the magic they work on our carpets. We have 4 little kids and pets with WHITE carpet and it is spotless every time after they leave. I can't recommend this company more. Love them! read more

Henry the Magician just finished cleaning our carpets. See this lovely white carpet? That was COVERED with stains from a fallen Christmas tree and the "mistakes" of a very old German Shepherd in his final weeks. Like new. The whole house looks amazing. I'm thrilled with the work. On time, priced as quoted, did some extra area rugs, a sofa, and a loveseat. Will definitely use again! read more

Anderson Carpet & Tile Cleaning - Clean carpet! - Carpet Cleaning Near Me - Seattle, Washington

Incredible customer service. Sent a request for an estimate and received a text message from Lisa within minutes. Was able to schedule a service timely and Jose did a great job on the carpets. Carpets were not excessively wet and didn't take too long to dry. Great experience and would definitely use them again as well as refer to family/friends. read more

I needed my carpet clean after my dog did a bo-bo and Anderson carpet cleaning was great and fast, Jose the cleaner was super fast and very efficient I will tell everyone about Anderson Carpet Cleaning read more

Henry arrived early and did a fabulous job. We are really happy. I've used Anderson many times and have always been happy with the service from the office to the technician. Super easy to schedule and I appreciate how well they communicate whether it's through email or text. Completely painless experience. read more

Can't say enough good things about Henry and the service provided. 1. It was super easy to schedule an appointment via Yelp messages, and they were able to squeeze me in with less than a week notice. 2. Henry (the technician) was on-time and super efficient. I was also dealing with a crying newborn, and he worked around it no problem! 3. I feel so much better with a newborn now that our upholstery has been deep cleaned, and it looks great! Thanks again! read more

Anderson Carpet Cleaning was wonderful. By wonderful, I mean, they were efficient, reliable, and prompt. And of course, did a fantastic job with our home. We first scheduled and then had to reschedule and even that rescheduling process was efficient and easy. With such hectic busy schedule, efficiency/easy is always appreciated! For my next carpet cleaning job, I'm definitely keeping Anderson Carpet Cleaning information handy so that I can work with them again. Very happy to have found a reliable professional service provider as we will need services for our home and our rental property in Seattle. read more

Very tidy, punctual, polite, and effective. Also, good back-and-forth planning.

We have used these guys twice now for move-in/move-out carpet cleaning. Both times we had a good experience, so I figured I owed them a review. Their technicians were profesional and knowledgeable. On our last service we added a last-minute request which they kindly accommodated. The scheduling is always a breeze and Lisa, the owner is super on top of things and friendly. Highly recommend. read more

I am pleased with the service provided by Anderson Carpet Cleaning. The process to obtain an estimate and schedule an appointment was very easy and expedient. Mike provided excellent service. He was running late for the scheduled appointment time but had the courtesy to call me and provide a new ETA. He did arrive in advance of the new ETA. We walked around the house to see the areas needing carpet cleaning. He prepped and completed the cleaning in time estimate provided. During the cleaning, he pointed out one "problem area" and I acknowledged it would be difficult to get perfect. We have older carpets and had been negligent on routine carpet cleaning scheduling. There were many stains in the carpets. I was amazed at how clean the carpets looked, for their age, after Mike completed his job. He made sure to do the little things; i.e., wear foot booties, put protective covers along wall/stair corners, raise furniture pieces above wet carpets, etc. Satisfied overall. read more

Very quick to schedule an appointment, staff was friendly and accommodating. Technician arrived on time, was only there for 45 minutes. After he left we discovered water in our storage area that was soaking a rug and our couch we had put in there while the cleaning was happening. I was put in contact with a supervisor after calling their office, only to be brushed off multiple times. I asked to speak to her boss repeatedly, who finally called me a week after the cleaning. She would not acknowledge there employee caused any damage or the possibility that they could have spilt water. Even after issuing a partial refund she was still unwilling to admit any wrong doing. If the tech had just told us what happened and helped move the couch and rug we would have been happy. Carpets came out clean, but the customer service is severely lacking. read more

Anderson Carpet, Wood and Tile company is a MUST when you are looking for carpet cleaning and carpet stretching. We are selling our home and needed stretching as our carpeted rooms had wrinkles. We also added deep cleaning to all carpeted areas. Travis was on time, professional and quick! I figured it would take all day but he finished 7 rooms in 4 hours. The carpets look brand new! Lisa the owner answered all of my questions and gave me a lot of information explaining the cleaning process. She answered every time I called. A very professional and knowledgeable company! read more

Great services and such a wonderful experience! Lisa is so friendly and helpful, she gave me advice on what I need to do before and after cleaning, and her tech, Trevor did a wonderful job. He is passionate about his job and very knowledgeable. My carpets are nice, soft and clean again! Yay! read more

I was very impressed with the service! I had a carpet cleaning emergency and they were able to work me in for the next day. Henry arrived on time and contacted me to let me know he was on his way. He was very knowledgeable, professional and did an amazing job making my serious pet stains disappear! He was thorough and explained what he did to specially treat the stains. I was in need of a general carpet cleaning as well and he did a great job on the rest of the house, including some old tough water stains. My carpet looks amazing and smells fresh. Henry was professional, friendly, and efficient. I will definitely use Anderson Carpet Cleaning again! read more

I have used Anderson twice since moving into my home. They do an excellent job. Lisa, the owner, is very responsive and her pricing is competitive. For our first appointment, I changed the scope of work the night before as we found hardwoods below the carpet in the bedrooms. Lisa was accommodating and changed our work order, without any kind of fee. For both appointments, Henry arrived promptly and communication was seamless. Overall satisfied with the look of the carpet, price and customer service. read more

I rarely give reviews however I had to leave one for this one so that people do not lose money when hiring their services. I had booked their services for a property of mine that was vacant. I really don't know if the technician did any work because every spot, pet hair was there as is and there was no difference. You need to pay additional for spot treatment. I was told we need to vacuum before they arrive which we did as part of deep cleaning. I then had to hire another company ( did more research) to cleanup after the work done by Anderson and they were able to get every pet hair and spot removed without any additional cost. Their work was so impressive that even my tenant took not of their company details. Their standard treatment was more than enough to clean the carpet. I spend close to $400 with Anderson and got only $100 refunded back. I would strongly advice anyone looking for carpet cleaning services to stay away from Anderson carpet cleaning. My review is not to market any other company but to let people know there are companies that provide way better service and guarantee coming back for free if we are not happy with their service. The result I got from Andersons services was same as vacuuming the carpet myself. read more

I called Anderson Carpet a week before Thanksgiving to have my area rugs and bedroom carpets cleaned. Lisa stated she was terribly busy however she managed to schedule me for the very next day. Henry, her technician, did a beautiful job and went the extra mile. They were a little early to my surprise. A pleasant surprise at that as most contractors are late. Thank you Lisa for great service and very clean carpets. It was a great Thanksgiving! read more

This review is only about Yelp messaging and my experience communicating with the business. I have not used Anderson Carpet Cleaning. I was looking around at pricing to clean my area rug and I messaged Anderson Carpet Cleaning to inquire about pricing and turn around time. Lisa S. responded back within a few hours to let me know that I should check out another company she recommended since they have a minimum charge and thought I could get a better deal some place else. I appreciate her honestly and recommendation to help me shop around! Thank you Lisa! read more

Michael has cleaned my carpets twice now and does a better job than any of the competitors! He is professional and got my carpets really clean even deep seated stains. I was able to schedule an appointment of the very next day, unheard of nowadays. I will continue use them for carpet cleaning services with little and a 65 lb dog! read more

I don't do many 5 stars, but these folks deserve them. We've used them at 3 different houses (2 we lived in and cleaned for a sale, and our current home) and they've earned our loyalty and trust even if another company beat their price by half. The few issues we've had were fixed promptly and courteously. I was just about to book another appointment and realized that I've never reviewed them on Yelp. Call them with confidence. It's funny, after they cleaned the second house before we sold it we decided why only clean carpets when we're leaving a house, why not enjoy clean carpets when we're living there? Their last visit to our new house made us happy we made that decision! Lisa is in the right business, customer service, she's perfect at it. Thanks Lisa! read more

I called Lisa at Anderson Carpet, Wood & Tile Cleaning at the last minute to get my stairs cleaned before a party. She was able to fit me in and was very gracious, even despite my last minute call. The stairs were in terrible shape - lots of stains. Henry did an amazing job and was even able to clean the hallway when I asked. He was able to remove some dark greasy marks from very light carpet. Henry was very professional, prompt and respectful! I will definitely hire Anderson Carpet again and would highly recommend them. read more

I'm sure they're great for carpet but for upholstery in an apt they don't appear to have the necessary equipment. Although the chairs were okay, I'm having to have my faucet replaced as a result of them trying to rig water from my bath faucet. Many companies have convertible units for Apts, I thought I was clear about no water access and I tipped a full 20% for the service, wish they had just told me no go. ​ read more

I'm still trying to figure out if this is the same Anderson Carpet Cleaning I used for my townhouse, since the phone number and address on the business card is different. But the website is the same so I guess it's the right place. I hired Anderson to clean the carpet on my rental property before putting it on the real estate market. After three years lease and a move-out, the carpet has quite a few dirty spots and some coffee/wine stains. The guy showed up with a big truck with all the pipes, hoses and equipment's. He was very nice adjusting his parking position in front of my townhouse, so it won't block any of my neighbor's driveway. It took him about 1.5 ~2 hrs for the whole process from setting up all the pipes to pack up. Their steaming cleaning did a great job cleaning all the dirty spots and stains and made the carpet looks new. My selling agent was impressed by their work, too. We've recommended Anderson to a friend and they have good feedback as well. read more

Anderson Carpet Cleaning was great! Travis came out in a timely manner, cleaned all our carpets and special treated various areas. Some of the stains reappeared after the carpet dried (which is a common occurrence depending on the spot). Travis came back out and took care of those areas promptly. Now even the areas with stubborn stains look like new. We will not hesitate to rehire them in the future! read more

We has a crisis and Anderson saved the day! We were getting our carpets cleaned because guests were coming so we moved all our furniture, then the company we originally hired cancelled. Apparently, their equipment broke, they couldn't come until the following week and no one was returning my calls. I called Anderson in tears and they were there the next day! Jose cleaned our carpets and the difference was amazing! Stains I never thought would get clean were gone and our rug almost looked new. I'm so happy with the job they did and the price was reasonable. Great customer service! Would most definitely recommend them and use them again. read more

Lisa was a great pleasure to talk to on the phone and Mike was extremely professional on the job site!!! Don't call around and call them first, you won't be disappointed! Had my carpets cleaned, it was fast and thorough, Mike took the time with me to address any spots I was concerned about so he can take extra time with them! Carpets look new! Also had the tile cleaned in front entry (high traffic area), worth every penny!!!! Grout lines went from dark grey to original white!!! I would highly recommend Anderson Carpet Cleaning every time! read more

Michael did an amazing job! We are preparing a house for sale. The carpets were extremely stained with coffee and other food that had been left untreated for several years. I thought it wouldn't come out, but it did. Saved me several thousand dollars in carpet replacement costs! read more

Anderson Carpet & Tile Cleaning - Clean stairs! Previously they were horribly stained. Wish I had a before picture, you wouldn't believe the difference! - Carpet Cleaning Near Me - Seattle, Washington

Lisa and Anderson are the best in the business. You can tell they aren't just in it to make money, they genuinely care about the people they serve. read more