We had an amazing time at The Escape Game in Austin! TLDR: Highly recommend - You should play!!…read moreStaff were fantastic!! Toby was a very friendly and genuine game guide that made us feel great about our accomplishments and CJ was an awesome and generous host that got us hyped and left us feeling elated. I was visiting from The Bay Area, California for my birthday, and we decided to play The Heist. There were 5 of us, and 4 had played escape rooms before (not at this company). The room design was awesome, very intricate and detailed, and the puzzles were really well done and very fun (Zelda Ocarina of Time vibes in one puzzle). It had plenty of things for us to do and find solo, and then still come together to solve the puzzles as a group. We smoked it, escaping with over 20 minutes left, with no clues, so we were ecstatic! We got out of the room and much to my surprise they made me a hand-drawn birthday card!! So incredibly sweet, and totally made my day. Coming off of our high of escaping The Heist, we decided to try their hardest room, Prison Break (with a discount for playing same day!). We were split into two cells at first, which proved difficult because we weren't communicating as well as we should have been. We needed a little bit of guidance in the beginning, but once we were out of the cells we started working better as a whole team. The final room was my favorite, I completed a really cool chess puzzle and then there was a detailed bookcase one too that I managed to figure out! I personally felt very accomplished in this room and we managed to escape with around 7 minutes left! Overall, these rooms are meticulously designed and sets were immersive. The puzzles were clever and made you feel very smart when you figured them out, which made the rooms that much more fun. They really focus on teamwork, which amplifies the connection and good vibes of your friends and family. Guidance was kind and not overbearing, allowing you to struggle on your own before gently nudging you towards what was blatantly obvious in hindsight. You can tell that the staff there have a unique bond and really enjoy making the guests feel special. They made my birthday a super memorable one and I'm so happy I decided to come here. Please check them out, you'll be glad you did. My birthday was the bestest because of you all! Thank you so much Toby and CJ!!

We came here to celebrate a work team event and we had a blast. Such a nice experience, we had so…read moremuch fun playing "the playground". The place is great and well equipped with everything you need to escape the rooms the people in charge explained everything about the game and how it works. There's parking around the area and restaurants close by. We will definitely come back to play another game!

We came for a family member's birthday, and she made sure my daughter who was 10 y/o was able to go…read morewhich she was. It was a little distance from S. Austin to this location and when you pull in it is a little sketchy from the outside. You will not be disappointed once you go in. She reserved the smash room and prior to the room you are fitted for the outfits to smash in. You wear them over your clothes so we were looking like construction workers. When we got in the room they asked if we had any music request and were able to Bluetooth it. They go over the rules and you will get I believe 3 warnings and I will say my daughter got a warning for dropping the mallet. They have everything you need to smash and you are able to bring in items also. The people who reserved it after us brought in a bunch due to bulk pick up just happening. Something to think about if you choose to go. I intended to go back with just my daughter and do the paint room and other things they had but we haven't made it back since. Hopefully we will go again in the future.

On 1/29, my best friend and I booked a rage room to celebrate her birthday and release some stress…read more Unfortunately, the experience ended up being more stressful than cathartic. The reservation was made earlier in the week. We arrived at 12:20 PM, 10 minutes before our scheduled time, and found the door locked with no staff present. No signage, no response. When my friend called the listed phone number, a man answered and said he was stuck on the south side of San Marcos due to an accident and would arrive in 15 minutes. He showed up 30 minutes later. When he arrived, he brought an elderly woman and two dogs. One of the dogs immediately jumped out of the car and approached us in a parking lot that was visibly covered in broken glass. This felt unsafe and irresponsible, especially for the animals. He let us inside and offered "free upgrades" to make up for the delay. That goodwill disappeared quickly once we saw the condition of the facility. The interior looked nothing like the photos or walkthrough shown on their website. The space was run-down, messy, and felt genuinely unsafe--more abandoned than operational. Upstairs, we were shown lockers and dirty, visibly used coveralls that we were expected to wear over our clothes. The rage room itself was already filled with debris and leftover broken items from previous groups--far beyond what would be expected or safe. It was clear the room had not been cleaned or reset. He then told us he planned to clean the room while we were outside doing our "upgraded activity," which turned out to be smashing printers because he did not want to carry them upstairs himself. We asked what the plan would have been if he had arrived on time. Rather than answering directly, he became defensive and said he expected us to be "more understanding." At that point, it was clear there was no preparation or plan in place. We decided we were not comfortable continuing and requested a refund. He appeared relieved by this decision. As we were leaving, the elderly woman followed us outside and attempted to show us an email claiming they had notified us earlier that they would be late. She said she could not call because they did not have our phone number. If your booking system does not collect phone numbers, that is a flaw in your process--not the customer's responsibility. I strongly recommend avoiding this business. The concept has potential, but the execution, cleanliness, safety standards, and professionalism were severely lacking. I would be genuinely concerned about someone getting hurt--person or animal--if conditions remain this way.

We've done a lot of escape rooms over the years, and Escape Hour is hands-down the absolute best…read more We've completed The Crypt, Call of the Ancient, Baker Street Mystery, The Cabin: Chapter 1, and Hijacked: The Holiday Express -- and every single room was incredible. The detail, immersion, puzzles, and storytelling are on another level. The Crypt was our favorite -- the atmosphere was amazing and the puzzles were so well designed. We also loved the storyline of The Cabin, but fair warning: it is very scary! What really stood out was how accommodating they were. Since we had previously done Cabin Chapter 2 with actors, we asked to tone it down this time and remove the actors -- and they were awesome about customizing the experience so it was still immersive but comfortable for us. That flexibility made such a difference. Huge shoutout to our game masters Kai, Paige, and Alexis -- they made every experience so much fun and kept the energy high. And Lia was fantastic with bookings and explaining the Cabin storyline. You can tell this team truly cares about creating an unforgettable experience. If you're in Austin and love escape rooms, this is a MUST. We can't recommend Escape Hour enough! Jamie and Nick

Where do I even start? If you want to do an exhilarating Escape Room, this is the place to do it!…read moreThey take escape rooms to the next level. However, I can only speak for Cabin Part 1. I was worried that this escape room would be too scary for me, which it DEFINITELY was, but at least I was proud of myself for participating in it. I learned a lot about myself, including how I would react in situations when I'm just scared to death. It's not great, but hey, at least I know. Our game host, Miranda, was amazing. Everyone who we've interacted stayed in character and it just made the experience that much more fun and engaging. I highly recommend for you to experience it yourself. You can also ask them to "tone down" the scary rooms if you are worried. The Cabin Rooms are a combo of escape room puzzles with a twist of haunted house theme. I went in as a group of 4 and I that was a good size since some rooms could be small. Fun but may not be for everyone. I am interested in trying out their other escape rooms, too.

Came here with my daughter and her friends to let off a little steam. Our group had 4 people total…read moreand what I found impressive was the amount of breakable items they had out for us to break. This place doesn't skimp out! They give you 25 min but we were going through everything pretty quickly! They also had some file cabinets and old PC's for you to continue to smash through. The staff was very friendly, they automatically give you a speaker to connect your music to. Definitely recommend checking them out. Note: it does get warm in the room so dress appropriately since you will be given a jumpsuit. Also make sure you're wearing closed toe shoes. You'll have protective ear, head and face gear which will be needed since glass is jumping everywhere!

I had a lot of fun breaking stuff here. I was given protective gear including a helmet with a…read moreplastic protector for the face, gloves and clothing. The guys in the front desk were very friendly, they let us connect to their speaker through Bluetooth and I played some hard rock music that I found fitting for the occasion. The session lasts 25 minutes. I added 2 TVs to smash, those are very hard to break since they only have metal bars and not sledgehammers as other rage rooms, I'd avoid purchasing them as extra next time. The guys were nice and gave me an extra computer monitor to break, it was fun! They also have 1 fridge and a broken washer that you can smash. Very therapeutic!

We had SO much fun at this escape room! We did The Experiment, which can have up to six players,…read moreand it was incredibly interactive from start to finish. The puzzles were creative, hands-on, and so well thought out, you can truly tell how much time and effort went into designing this room. My family had an absolute blast and couldn't stop talking about it afterward. It's unlike any other escape room we've ever done. Highly recommend for a fun date night or an unforgettable night out with family or friends!

We had an absolute blast at The HAUS Escape Room in New Braunfels! If you're looking for something…read moredifferent to do -- whether it's a first date, team-building adventure, or just a Saturday night out with your spouse -- this is the place to go! The puzzles definitely kept us on our toes (and maybe arguing a little in good fun ). Even though we didn't quite escape, we laughed the whole way through. Big shoutout to Alex, who was awesome and showed us what we missed at the end -- super friendly and helpful! We'll definitely be back for round two... redemption awaits!

I took my wife here as one of the events we did for her birthday, and we had a ton of fun…read more First off, if you know what HOUSE OF TORMENT is, it turns out this place is connected to it! We seriously had no idea and it made our enjoyment even higher since we love going there every year. The zombie room was fun and scary especially since we had a zombie named Monty running around and scaring us while trying to solve puzzles. It's very hard to do puzzles while a zombie is chasing you, but we somehow made it out anyway. We didn't get to get to try the Houdini experience since we had other places to be, but we both wanna come back and try out that experience next time. If you're looking for a more interactive escape room with a full fledged zombie coming after you, then definitely go here.

All around great escape room! I was a little worried at first but I enjoyed it more than Escape…read moreGame Austin. We did the Zombie room, super interactive and the intensity factor was awesome. I appreciate even more that the price was super reasonable with the Groupon, I have a peeve of escape rooms being $35+ dollars.