I take my granddaughter once or twice a week and the main rides are almost always not working. the…read morecarousel is usually not working (once It was down for 4 weeks straight). Currently the train has not been working for three weeks now (as of 6/4/26). And yesterday I was told that the toddlers water area (Calypso Cove) is closed for the season!!!! I regret buying a season pass and feel for those parents that buy a daily ticket only to have some many attractions closed.

My nephew invited me on his field trip to Morgan's Wonderland, and a time was had! We spent most of…read morethe day fishing, which was a lot of fun. There were rides available, but my nephew wasn't interested in getting on any of them. I did want to try the zip line, but the wait was about an hour. What I lreally liked about this place is that it includes children or adults with special Needs. I have another nephew who has down syndrome and he would love this place. Also for moms who are on a budget you can bring your own snacks. Parking is free and easy, which made the visit even better.

So we didn't realize that the passes we had were not Prestige but Gold passes and thought we could…read morebring our friends for free in July. A manager I believe was named Rebecca, Rachel or Renae helped us. She was probably in her 20's but she helped us to be able to pay at the turnstyle instead of going online. She was super kind and made it so much easier on us to handle our mistake. I hope that she is recognized because it is rare to get such good customer service now a days and she was someone I would hire to work for me! Thank you!

The park was fun enough. But OMG the staff and their Autism accommodations were absolutely…read moreappalling. The staff is primarily teenagers who play on phones. One stared at me blankly and pointed to a QR code. When I told her my phone was locked in the car, and asked what to do because I obviously can't scan without a phone, and there's no reentry. She just stared at me and pointed to the QR code. I honestly thought she was on herion. ( My neice autistic neice was in full meltdown because it was her birthday, and she lost her glasses on one of the rides). When we first got there, we went to customer service, to get the autism passes. I'm neurodivergent, and my neice is 16 and autistic. Her mon,brother's friend came as well. The woman at customer service looked like a deer caught in inheadlights,when asked about the passes. Then refused to give them to us. Then changed her mind and gave us each 1. It was only good for 1 ride. We were supposed to go back to the customer service booth after each ride. The first ride, had no idea what to do with the passes. When we went back for the next ride, the refused us a second time, and only gave us 2. We told them to keep them. I've been to many amusement and watermarks, with my neices ( I have 2 both ironically are fully autistic. ) I live in Illinois and visiting. I would not recommend this for anyone with autistic children or family members. It's the least accommodating place I've ever been.

I came to the area to spend time with my good friend and I suggested we come here. I had remembered…read morethe last time I went on a Mountain coaster was in the Smoky Mountains of Tennessee. So I was excited to see what New Braunfels has to offer. I prepaid online for the tickets and reserved for 11:00 AM on a Saturday. When I arrived, the parking situation was terribly confusing. Once you drive in, there's a huge parking lot then there's a sign that says, "Camp Fimfo", I drove through the entrance of the sign. Towards my left, I saw a water park and drove to the back of the amusement park where I spotted everyone on golf carts. I turned around and drove to where the coaster was a tiny sign pointing in the direction of it. I got lost and via Google reviews a lot of people do. So to find the coaster, keep your eyes peeled for tiny signs that they "alpine coaster" is on the left side after the water park. There's plenty of parking in front of the coaster and a country store on site. I parked on some dusty rocks as the parking lot wasn't paved. There was hardly anyone else around for the 11:00 AM slot which was great! No long lines. My friend and I located the restroom on the side of the store. Restrooms were clean. Back at the coaster, we both signed waivers and the coaster staff helped us into separate seats with seatbelts. I had so much fun!! I couldn't stop laughing because the speed was fast around the curves and I didn't pull up the brakes. I pushed down the lever to make the cart go. I loved this Alpine coaster!! They have lockers where you can store your personal belongings. Bring your own lock. I would go around this coaster over and over again if I lived closer!!

We were pretty disappointed with our experience. The ice cream shop only had 2 of the 12 advertised…read moreflavors available. They didn't tell us until after my card had already been charged that they were out of the flavors we ordered, so I had to get a refund. They suggested we buy ice cream from the general store instead, but every ice cream item in the freezer was melted and squishy, so there was clearly an issue with the freezers. On top of that, the overall customer service wasn't very welcoming. Most of the staff came across as though they didn't want to be there, which made the experience feel uninviting. Hopefully they can improve their inventory, fix the freezer issues, and provide a friendlier experience for future guests.

Fantastic spot. Would be great for a kids bday. The go carts were fun as hell. The bumper boats are…read morekinda lame. Batting cages cool. Golf cool. Games are older but different than what you get from the other places so that's kinda cool. Overall cool spot. A little dated. Serving adult beverages would be cool but maybe there is a restriction for a reason. If not. They have enough room to do a nice size beer garden on the property. Just my .02. Would still go again.

Great customer service, very friendly staff. Here for a bday party, they have rooms you can…read morereserve. Party prices are pretty reasonable compared to national chains. Snack food offered. Had the meatball flatbread which was pretty tasty. The offer all types of activities for adults & kiddos. They DO NOT allow any type of drink inside, not even a water bottle, I guess if that's the only terrible thing that's pretty good. Good time for all! Def a fun time for all!

Pros: multiple water rides, multiple areas (wave pool, lazy river, obstacle course, kid area, baby…read moresplash pad, changing room, quiet zone), nicely kept, lifeguards everywhere, plenty of parking Cons: you can't bring your own food not even a water bottle just an unopened one, & they open at 11am You can however, leave the park and come back. I saw many people eating in their cars and returning inside. Will definitely be back but only when they have ticket sales. Tickets at regular price for $$$

Very fun, nice, conveniently located waterpark in Round Rock! Excellent place to kick off summer…read moreand enjoy a day out with the family. Friendly for kids of all ages with different sections offering slides, a lazy river, wave pool, and experiences for all age groups. My daughters (ages 7 and 3) particularly loved the kids slide section and the wave pool. I did see quite a few dead bugs and leaves in the lazy river and wave pool which was a little off putting. They have lockers to store belongings, as well as clean bathrooms and changing rooms onsite. They also offer a variety of food choices which are pretty good & reasonably priced. Very few crowds if you arrive right at opening time. I was happy to see there were no lines at all for the slides. They open a half hour early for season pass members; general admission is 11am. Definitely worth checking out for a day of family fun in the hot TX summer!

I have been to Natural Bridge Caverns several times me moving to the US and having visitors. The…read morediscovery tour is beautiful. It is the first cavern discovered I decided this time to check the hidden wonders tour for the newest cavern. This tour is definitely not accessible. Lots of stairs down and lots of wet spots. But it is highly recommended! The tour guide was friendly saying jokes and very informative. Someone in the group asked him to rephrase for a kid brain to absorb the information. It was hilarious and the kiddo in the group was engaged and so enthusiastic about the whole deal! The cave itself is so beautiful! We spent a good hour and a half inside At the end you get the light and sound show and the fun ride out on the B.A.T the only belt assisted transport conveyor in the world to get out of the cave. Even that is a challenge for older people. It was a real fun afternoon exploring the cavern

We had such an amazing experience today at Natural Bridge Caverns, and so much of that was thanks…read moreto our incredible tour guide, Sophia. She was unbelievably knowledgeable, engaging, and truly made the entire tour special for our whole family. Sophia was especially wonderful with our kids and made them feel included and excited throughout the tour. At one point our youngest got scared, and Sophia immediately stepped in with so much kindness and patience that she had her smiling and feeling safe again within minutes. As parents, that meant so much to us. You can tell Sophia genuinely cares about what she does and about the people on her tours. She made the caverns come alive with fascinating information while also making the experience fun, relaxed, and memorable for everyone. We all had the absolute best time and honestly can't say enough great things about her. Thank you, Sophia, for making our visit such a special family memory!

SeaWorld is definitely a must-have on your bucket list! The Texas location has become one of my…read morefavorite theme parks to visit because there's something for everyone in the family. The orca show is incredible and one of the highlights of the park. Between the thrilling rides, water slides, and water park, you can easily spend the entire day having fun. If you're planning a visit, be sure to bring sunscreen, a swimsuit, towels, a hat, and comfortable walking shoes--you'll definitely need them. The park was clean, and the restrooms were well maintained. I also recommend purchasing your tickets online ahead of time since you'll usually get the best discounts. Strollers and scooters are available to rent, which is convenient, but they are on the expensive side, just like many other things inside the park. One downside was the cafeteria food. We spent quite a bit on our meals, but unfortunately most of it was bland and not very flavorful. The chicken tenders were probably the best thing we ordered. On the plus side, they allowed us to bring in our own water jugs, which helped us stay hydrated and saved us money. The changing rooms could also use more attention, as there was a noticeable urine odor. Even with those minor drawbacks, we had an amazing time. It's a fun place to make memories, especially with kids, and it's a destination I'd happily visit again.

I've visited SeaWorld and Aquatica San Antonio for years, but this trip will likely be my last…read more What used to feel like a family-focused destination now feels like nothing more than a money grab. Let's start with parking--$45 just to park per day is outrageous before you've even walked through the gate. The ride experience was incredibly frustrating. We stood in line for over 30 minutes with absolutely no movement other than people giving up and leaving. Only after we had already wasted that time did employees finally announce that the ride was broken. A simple announcement at the entrance to the queue would have saved everyone a lot of time and frustration. Aquatica was just as disappointing. They wanted $60 for a locker for only three hours because all of the smaller $30 lockers were already full. We refused to pay that much just to store our belongings. The lazy river was another letdown because there were no tubes available. Guests were hanging onto them indefinitely, and there were no employees making sure tubes were being shared so everyone had an opportunity to enjoy the attraction. Finding a place to sit was nearly impossible. People claimed chairs by leaving towels and personal belongings on them, then disappeared for hours while other families walked around searching for somewhere to sit. There didn't appear to be any employees enforcing a chair policy or addressing obvious chair hogging. Even getting into the park was poorly managed. There were only two employees collecting admission for four lanes of backed-up traffic, creating long, unnecessary delays before we even entered the park. To make matters worse, the park does not accept Louisiana's LA Wallet or other state-issued digital driver's licenses, despite many states now recognizing digital IDs as valid identification. It created an unnecessary inconvenience. The one bright spot of the day was the evening entertainment. The concert was excellent, and the fireworks were great. The drone show was impressive as well, but if you're seated in Bayside Stadium, a large portion of it is blocked by the stadium roof. Simply moving the drone performance a little farther out, I believe, would allow everyone in the stadium to enjoy the entire show. Overall, this was one of the most disappointing amusement park experiences I've ever had. Between the excessive fees, poor operations, lack of crowd management, and constant frustrations, the value simply isn't there anymore. I'll be spending my vacation dollars elsewhere from now on. This was, without question, the worst trip I've ever had to SeaWorld and Aquatica San Antonio.

I hadn't been here since middle school, we used to come every year. I really enjoyed experiencing…read moreit as an adult. Our family pays for prestige and a food package. We paid extra for the VIP / fast lane. Did not know we had to pay an extra $14 a person to attend the water park. All that money to not realize it was not included.. the fats pass lanes were pretty quick. Staff were friendly! Food is mediocre. Very pricey but it's expected with a theme park. The food areas in the waterpark areas were severely under staffed at one point only had two cashiers. For a day like 4th of July where both parks were at capacity by 3pm they should've planned more accordingly. We really enjoyed exploring and the size of the park. It seemed to be a lot more spread out than the one in California. Also seemed to have room to grow. We wish all ride lines had shade and were interactive like the Joker ride. Stayed to watch all 3 of the Star Spangled Nights, loved the shows especially the Grand Finale We will be back! Definitely worth visiting during a holiday but get there early and pro tip park in the back to leave lot sooner if staying until closing..

The absolute worst customer service experience! From the website to the staff at the park, the…read moreentire process was frustrating. We purchased our tickets online to attend the July 4th celebration, but nowhere on the website did it mention that viewing the fireworks required an additional $17 admission. It also failed to mention that the fireworks wouldn't begin until 11:00 p.m. When we tried to get answers, no one seemed to have accurate information. Employees directed us to Customer Service, while Customer Service referred us back to employees. Unfortunately, no one was able to provide clear details, leaving many guests confused and frustrated. The experience was made even more frustrating because supervisors blamed the marketing department instead of taking ownership or providing solutions. It was clear they had very little knowledge of the actual park experience, event details, or what guests had been promised. Rather than helping resolve concerns, they shifted responsibility, leaving customers feeling ignored and unsupported. Guests shouldn't have to navigate conflicting information or excuses when they simply want accurate answers and good customer service. What made the situation even more disappointing was seeing so many people turned away. In previous years, guests were able to walk in and enjoy the fireworks, but this year's additional charge caught many by surprise and resulted in a lot of unhappy customers. The one bright spot was the fireworks themselves. The 360-degree view from inside the park was absolutely spectacular and made for an incredible show. While the fireworks were well worth seeing, the lack of communication and poor customer service significantly took away from what should have been a memorable Fourth of July experience. #SixFlagsFiestaTexas #MySixFlags