Felt very rushed, not worth the price for the quality of the work. Manicurist made me feel very inconvenienced for pointing out spots where she rushed and didn't paint properly. I went in for a basic manicure hoping I'd enjoy the experience as I've never gotten my nails done before, and left thinking I would've been better off if I had gone elsewhere or did them at home. I don't think I'll be coming back read more

I had already come to this place before and my experience wasn't that great. I decided to give it another try but was greatly disappointed again. This place is understaffed. The lady who did my nails was very stressed and kept rough handling me. They didn't do a good job of cleaning the remains of the first set of nails. They cut me several times. I will not be coming to this place again. read more

I think most people need to remember that this is a smaller business with limited amount of people with quality services. The cost is much cheaper compared to other locations I have been to in the past. I really appreciate Cindy's kind, gestures, and ability to do my eyebrows. I drive 40 minutes just to get a manicure and pedicure from Kevin and eyebrow waxing from Cindy. This place is a hidden gem!!! I genuinely feel at home when I walk in! read more

Managers daughter running around Cold pedicure water The manager had a disgusting attitude and was huffing and puffing. Asked for a full set and when I got there I asked someone if I could get a pedicure. She stated "I have plans, you asked for a full set not a pedicure on the phone" in a RUDE tone. I then stated I would take my business else where from her disrespect. She could have stated she didn't have time but instead wanted to speak loudly and be disrespectful. Would not go here!!!! read more

My usual nail place was closed on Labor Day. I decided to try Zen. First impression was owner's little girl running around the shop yelling. Next the foot spa water does not get very warm, so the technician had to bring pitchers of hot water to fill it up. The tech made two outgoing calls during my pedicure. The rest of the pedicure was good. read more

I have never felt so unwanted and like I have inconvenienced a company like I was made to feel today. This place is opened until 6:00 pm on sundays and I walked in at 5:10....just wanted a pedicure and a basic manicure. The woman with the pony tail & leopard top must've been the owner along with her husband..huffing and puffing and acting put out (by this time I'm in) the man starts rushing through my manicure, I couldn't even tell you what he did it was so fast but my cuticles look better. As for the PEDICURE it was the worst pedicure I've ever had in my life. she asked what kind I wanted and how I wanted it. I told her 3 times the peppermint pedicure and to not be afraid to use her muscles when massaging my legs and feet...I don't know what she used and my massage was just rubbing my legs like when you put lotion on...$73 for all this and honestly wasn't worth one dollar. Also, they must have shut the A/C off because by the time I left, I was wet all down my the back of my hair, back, butt, & legs!!! read more

Zen Nails & Spa - Didn't even clean them up - Day Spas Near Me - Fort Worth, Texas

I really love this place. Its very clean with nice workers. I've been here twice and received great care each time. The employees were very knowledgeable in their trade and answered all my questions. The first time I came I just got a simple color change on my toes, no massage due to pregnancy. It has been about four weeks and they still look good. Then today I got the nexgen nails for the first time and I have to say I love them! My only complaint is that they didn't have the variety of colors I had expected but that could just be a nexgen thing. I love my nails and very happy. read more

Zen Nails & Spa - Dark purple with blue sparkles; nexgen - Day Spas Near Me - Fort Worth, Texas

i followed my nail tech here from the last place she worked! i can see that she's a lot happy and less stressed here. this place is so calm and relaxing! her shaping is awesome! my nail tech's name is Mary! this place is more affordable than the last place i've tried but the work is worth it! read more

Zen Nails & Spa - done by Mary! - Day Spas Near Me - Fort Worth, Texas

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I came in to get my nails done. I was sat in a chair by myself and the girl returned to her workstation and started texting her friends. This is not the first time I've gone into that salon and gotten bad attitudes and bad service. Would not recommend. read more

Love the ambiance in the salon, it's very relaxing. Also, every single nail tech does a fantastic job each time..Especially with pedicures..

Julie did such a great job! Love my nude nails! She was gentle and took her time. I love her and we just met. lol Glows in the dark too. All of this for $45. read more

Zen Nails & Spa - #zennailsandspa #coffin #ballerina #fullset #nudenails - Day Spas Near Me - Fort Worth, Texas

I've been going here for a year since we moved to Fort Worth. They've ALWAYS charged me $5 to do my 6 year-old's toes.... even when the lady sat down to do her toes I reiterated that she only wanted her toes painted. Well, got to the payment.... THEY CHARGED ME $20!!!!! ARE YOU FREAKING KIDDING ME?!?! I told the "manager" that I told the lady only color and she proceeded to argue with me! I WILL NEVER GO BACK!!!! I'll take my money elsewhere!!! read more

Eric was so welcoming! Such a friendly place to be on a quiet Sunday afternoon. They treated my boyfriend and I like regulars. My nails looks AMAZING, and my pedicure was soooo relaxing. Great way to end my weekend, and start the week. Ask for Amy, she's great. read more

Zen Nails & Spa - After Zen, in love with them! - Day Spas Near Me - Fort Worth, Texas

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First I would say the place is very nice and relaxing. First time visiting and being open on Sunday is a life saver. I work on my feet for at least 10 hrs a day and was looking forward to a nice massage. The guy doings pedicure did not deliver and he looked around mostly instead of focusing on the task at hand and it shows my pedicure is horrible and I'm still waiting in that massage. I will give them one more chance considering I believe everyone deserves a second chance, but I will not let that sane guy near me. read more

Zen Nails & Spa - I could've done this at home myself he didn't do a good job at all!!! - Day Spas Near Me - Fort Worth, Texas

I came here to get my nails done and my eyebrow wax and they always do a wonderful job. The employees helped me and my mom when we wanted to get our nails done. Everyone in there is very nice and helpful. read more

We will NEVER go back to the spa! I took my sister and niece and her friend to get adults pedi w little design and a ref mani w just thumb design. the girls were under 14 and just got them mani and 1 just polish and other small design.. we felt so rushed and i was done before anyone and my sisters mani was not done and by the next morning the polish was off on most of her nails.. on top of it all... we never been there and has a 10% off coupon from thier website and she charged us extra.. their English is bad and was not HAPPPY!!!!!! We went on a Sunday and was not busy.. read more

I have no idea where or how this place went bad, I used to go here all the time. My husband always got me gift cards to this location and being that I had one from valentines I finally decided to use it May 21st 2015. I was the very first customer of the day that morning, went in for a pedi and a gel mani! They have a nice selection of colors which may have been the only good thing about this place. Two women worked on me at the same time, and the entire time they spoke to each other in their native tongue gossiping about a relative of theirs (they paused for a moment and told me in English) at first I didn't mind but they literally talked to each other the entire time! The TV was not even on for me to try and distract myself from their conversation, mind you I couldn't even look at my phone or a magazine because the other women was doing my mani at the same time as the pedi. If they had payed more attention to my hands and feet perhaps they could have done a better job! It's been only a week and my gel mani has already began to CHIP from the tip of my finger, & my previous purple toe nail polish was not completely taken all the way off and u can see it on the sides because she didn't even apply the new nail polish all over the toes, and what she did apply came out all streaky! So disappointed in this place. I wish I had taken a better look at my toes before I left to get them fixed. As far as my finger nails go, who knew they were going to lift so soon! Don't go here, it's a waste of time and money and the results will make you want to cry. read more

Zen Nails & Spa - Pointer finger chipped* - Day Spas Near Me - Fort Worth, Texas

This place is a joke. Went to get a pedicure, water was cold from the beginning. When I was finally taken care of, after 20 mins of waiting with my feet in cold water, I asked the man servicing me to heat up the water. He leaves and returns with a bucket of warm water from the bathroom! Wtf?! Pedicure alone wasn't worth the cost, and the freezing cold water made it impossible to enjoy. I wish I could give this place zero stars. What a waste of money. read more

My customer service experience was horrible. I took my daughter to get her a full set and I received a pedicure. While I was seated immediately. My daughter was overlooked 3 times, each time I was told she would be next. By the third time, I was furious.. The lady doing my pedicure was extremely nice and kept apologizing and even kept inquiring on why this was happening of course the response was never in English. Needless to say, we took our business elsewhere. Will never return to this establishment. read more

I have been going to Amy here after moving from Dallas. I get pink and white acrylics on my toes and hands. She has always done a great job and I get complimented often on how natural they look. I love it here and appreciate how well they take care of me. read more

I've been coming here with my mother for over a decade, and we both have for the most part had great experiences. My mother wanted me to start getting my eyebrows waxed here around when I was 12, and I was scared out of my mind at first. They always do a great job, and I can always trust Cindy with my eyebrows as I've been getting them done here mostly with her for the 9 years since. I have tried to tip a certain amount but she wouldn't take that much money because she didn't want me spending that much for her. She also does my mother's acrylic nails and they always look fabulous. She loves to show them off, and I don't blame her. I will continue to come here for as long as I'm in the area. read more

I've been getting my nails done at Zen Nails (on Beach Street in Fort Worth, TX) for a couple of years. In the last year I've switched from gel nails to dip nails. They offer many great color options, and my nails are longer and stronger now. If you're doing acrylic or gel, you may want to give dip a try! The person who regularly does my nails strives for perfection. She does her best to satisfy every reasonable request. Although some of the staff do not speak very much English, there has always been 1 or 2 staff members present who speak English when I've been in the salon. They can assist with any communication gap. The salon is cleaner than many shops I've visited in the past. Their extended hours (open 7 days a week) accommodate almost every schedule. I like that they offer a card that gives their regular customers a credit after a certain number of visits that meet the dollar limit. Most salons only offer a discount to students and new customers. It's nice to be appreciated as a regular customer! I'm giving Zen Nails an overall rating of 4 stars. As it is with every business, there is always room to grow! read more

Went in before having surgery. I wanted a relaxing experience like the name of the business states "Zen". It was a Monday morning and maybe 3 people there. They sat me down beside the cutest little boy. He was one of the employee's sons. He had his iPad on TOP volume with cartoons on that we're cussing like crazy! I couldn't believe it. It was not relaxing to say the least. When a lady finally got to me she hurried so fast and cut me and gave me a horrible ingrown toenail....ugh!!! I will never go back! Stay away! read more

This place sucks and I hate to say it but it's true. They advertise fills on their website for $18 then charge you $35 once it's done. When asked why it was $35, they made up some bullshit excuse and couldnt even give me a straight answer. They also have about 10 powder colors to choose from that are all hideous. Do not waste your time or $$ here. VIP Nails further down Basswood is much better and cheaper!!!!! read more

I was super excited the first time I went. I got impeccable service was offered wine and very relaxed. The price I paid the first time was expected. When I return to get my nails filled. I paid more than I did the first time I went only this time I was not offered wine, water or anything. I actually felt rushed and my nails did not look , anywhere near what they did the first time. I wont mention names but , I think I will find a different establishment that will give me good service time and time again. She also look insulted when I didn't tip this time. She charged me more and my nails weren't up to par...Thanks but no thanks. read more

Very disappointed in this place. Waited over a hour for a fill. Initially, was told $15 for a fill. The technician was rough and i told the technician a few times to lighten up. When under the lamp the technician asked me if everything was ok. I said no and explained then the technician said but the nails look good. I explained again. Then went to check out and the tech attempted to charge more. I explained again that is not the amount I was told, etc. he began speaking to another coworker in another language. Will never go there again. read more

I have been going to Michelle for a while now but I've never really written a review for her or Zen Nails & Spa. So... I have absolutely nothing at all but good to say about the work that she does! I have never had a bad experience or any kind of extended wait. If I ever had to wait, it was never more than 10-15 minutes. And I don't mind because I know that Michelle is doing as good job on someone else as she does on mine! She has done holiday designs or just polish, but her nail art is always great and I get many many great comments about them. She just did Valentines hearts on mine last week! The salon is always clean and easy on the eyes. I will continue to go see Michelle as long as I live here in the Fort Worth area! Thank you Michelle for doing such an awesome job! read more

I am so pissed off with my nails. I mean how hard is it to do acrylic nails and not mess up? I mean they are completely uneven bumpy and don't even get me started on the paint...my four year old cousin can do a better paint job on my nails then this guy did. I will never go there again. I'm pissed and my boyfriend thinks they did an awful job. Also they are extremely rude and very rough while doing your nails. read more

Clean facility and nice employees. Walked in on a Friday and didn't have to wait long. All I got was my toe nails painted and for only $8 he really impressed me with how much time he spent. read more

In hopes of finding my regular nail place I came here to give it a try. I got a full set of acrylics and it was $20(pretty cheap) he did a pretty good job, they look a little uneven but that happens. The downside... Around 5pm I walk in to only one other client there and that's the prime time for nail places to be busy. I looked past it because I was taken care of quickly. The nail tech doesn't say anything to me the entire time even when I flinch because he hurt me trying to file my nails. It was awkward because I even tried to speak to him about my nails and he replied with nothing back. Another worker was napping in a pedicure chair and the towel on the nail station was dirty. My nails did turn out okay but the atmosphere was awkward and did not make me feel welcomed. Overall I'm pretty disappointed but if you want something quick, cheap and don't want to be spoken to at all then it's worth a shot. read more

I'm giving a 3 because we went in and were taken to the pedicure chairs where we sat for almost an hour before anyone started on us. The water wasn't even warm by the time they started. My toes look nice but it wasn't worth sitting there for an hour before being helped. read more

This was the worst experience I have ever had. I was there almost 4 hours. I went for a pedicure and full set. After my pedicure that I had no issues with I was told to wait which took over 30 minuets to even start my nails. And when they did they stopped working on me to start on someone else. They were going back and fourth between me and another customer the whole time and 3 different people ended working on my nails throughout the entire time. What should had only took no more than 2 hours of my time tops took double that. I am satisfied with the look of my nails but highly disappointed in the experience. I would not recommend and will never go back. read more

I am one uphappy lady. Christmas pictures tomorrow, and the nail lady asked what I wanted..I explained exactly. short as possible, lots of white & very little pink. What did i get ...Nails that look like a urban stripper all pink, and very little white. When told that it's not what i wanted the lady (who knew i was on my lunch break from opening conversation) suggested we start over... ARE YOU kIDDING ME!? Then after all is said and done and i have crazy stripper nails completely opposite of what i want...She says it's 35$. SERIOUSLY?? First of all you make a killing off nail services, and 2nd...you know i'm almost in tears with how ugly my nails are, and christmas pictures tomorrow...When i tell them i wanna talk to a manager the look over at the obviously oldest lady doing nails and say there isn't one here. SORRY, iv'e never known a hole in the wall nail salon to not have the owner or manager there. The girl who came to the one who did my nails side looked all of 14, and threatened to call the cops on me if i didnt pay like i felt i shouldnt after receving the complete opposite of what i wanted and the nail tech doing my nails going off on me. I wouldn't recommend this nail spa to anyone even though the interior is nice and fancy, the techs take no pride of delivering customer service. NO WONDER SHE GOT FIRED FROM TOM TAN & NAIL...( BEST IN DFW HANDS DOWN..) Ill never choose convience over quality again. read more

This used to be my go to place but not anymore. They have sold and there are all new people there for the most part. Several of the massage chairs are broken. I pay for the pedicures that have more massage and a wet fish could have done better. One day I was there and one of the male techs actually has his shoes off sitting in one of the chairs a customer would sit in and has his feet propped up in another chair that customers sit in. UGH. read more

always a great end result, and they're always super nice...even to my 6 yr old who always talks their head off, and never sits still

I brought my 93 year old motherinlaw in for a manicure and because I am male and have no idea what the cost would be was taken advantage of by the salesman, He brought over some nails of different colors and asked her what color she liked and then told me 30 dollars for the manicure. I thought that was kinda expensive to clip and paint nails so I looked up there website for prices because there are no prices listed anywhere in the salon. I quickly found manicures starting at 7 dollars so I approached him again and asked him about these prices. He told me I had to pick from some cheaper nail polish and the price would go down. So for 20 dollars she got the cheaper nail polish, a nail clipping, some body lotion for her arms and a hot towel to wipe off the lotion and that was the deluxe manicure. I think if I had it all to do over again just get the basic polish and clipping for 7 dollars the lotion and hot towel are not worth 13 dollars. Be sure to know the prices going in or you may be taken to the cleaners. read more

Warning, long rant...I came in on a Sunday afternoon around 2:30 and was the only patron in the place. Picked out my colors, they were very nice from the beginning, showing me the way the dip color would look on my actual nail and finding a match for my pedi. Water was a great temp and I was looking forward to relaxing. Neither nail tech spoke to me, which was fine, until 4 other patrons walked in. Then they started to rush since they only had 3 people working. 3 more ladies came in so they start rushing it more. He didn't even massage my feet or legs, he rubbed the hot stones on my legs with no pressure for about 45 seconds each leg. Then I had asked the lady doing my nails to give me a manicure before she used the dip and all she did was cut down my cuticles. I told her how I wanted them shaped 3 times and she ignored me until I took the nail file and showed her how I wanted them done. The other woman working told me she was deaf and that's why she didn't hear me? (But she said thank you when I said bless you bc she sneezed) They tried to charge me 90$ total for the dip manicure and "specialty" pedicure and I said no, I never received a manicure so she took 5$ off. I've been getting my nails done consistently every 3 weeks since I was 15 and I understand being understaffed. But I would warn others against spending your hard earned money here. I recently moved back over to this area but will have no problem driving 45 minutes to Nails and Beyond on Hulen St because they are honestly the best at their craft and actually ask you how you want your nails shaped and all of the other fine details. I'm also aware this is "first world problems" but I work hard for 40+ hours a week, I have one day off and just wanted to relax and feel pampered. read more

I ended up getting a mini mani and a pedicure that included a scrub and massage on my legs. This place is definitely worth it! I'd honestly pay more for the type of experience I had here. Very fast and very professional. I'll be coming back here some other time! read more

First time here and got a milk and honey pedi and it was great! I loved it so much. She took her time and it was so relaxing I almost fell asleep. Def gonna be my new spot for pedis! read more

Zen? Far from it. I went there today for a relaxing pedicure. Unfortunately, a group of loud and obnoxious people came in at the same time. The leader of the group appeared to be a good friend of the owner, which probably explains why the group's bad behavior was tolerated. The group brought in food and drinks and walked around the salon eating and drinking. They also proceeded to talk to each other from across the salon and even stood over other customers to continue their conversations. The manager/owner did nothing to alleviate these issues despite the fact that it was brought to her attention. She said "there was nothing she could do." Never again will I waste my money to get services in this "salon." If they don't care about all of their customers, they aren't worth my time. read more