My feelings on this place is 50% good and 50% meh. Both for valid reasons. The good? They're rarely ever busy or packed when I go and I appreciate that because it allows me to go in and out in a short time. The check in is easy and I never experience any issues. They also have an ATM which has a $2.00 fee for those who might not know. Zenleaf is my second option when I'm not close to Curaleaf but it's a great choice. Now the meh part. This is only because of my more recent experience (01/29/2023) that left me a bit upset. It was after the Chiefs vs Bengals game so I had to hit up the dispo to celebrate the big win. They did have a promotion if you wore your jersey, you got a free blunt. I did not see this promo until AFTER I paid, but I still made the clerk aware. Well when I did, he asked if I had a jersey on and I stood back and said yeah (pointing at my chiefs jersey). Well he said yeah you are and dismissed me with "we'll have a great day". I was a bit upset but had to walk away because no way was this clerk going to ruin my night. This definitely made me decide to not return to Zen Leaf and lucky for me, I have many friends who visit here and are aware of this situation so they won't be returning either. If you can't stick by your promotions, don't offer them. It's that simple. It can cost you a customer or like this case, quite a few. Nevertheless, Zenleaf in general deserves 5 stars but the clerk only one star. read more

The key word is arrogant. There's a fine line somewhere between arrogance and confidence. Brigitte the " manager " crosses the line with regularity. Say hello. This place has the highest prices in the Valley, not necessarily the best product. So, if you like to pay higher prices and be looked down on by younger people, by all means head down to Emerald. read more

This place sells the eorst pot. Always dry and old. Very harsh. Been going gor years cause it's close, but no more. It worth driving and paying more for fresh good pot. read more

I am sitting my car writing this!! This was the best experience and everyone was soooooo nice I had to take a step back to make sure I was at a dispensary and not Disney. The girl offered suggestions told me about contests and I didn't feel rushed like other dispensaries. I will definitely be making this my go to. Thank you for whoever does the hiring. read more

I came in for a walk-in and waited for my name to be called while three budtenders were open. Three online orders came in about five minutes after me and they took them right away. The express counter guy was having conversations with the people checking out at other stations opposed to moving the line. Finally got called up by the express guy and he was still having conversation with the other customer who seems to be a favorite. Annoyed read more

Never mentioned, nor gave me my 2nd visit deal. The butch lady budtender seemed like she didn't want me there. No big deal, but will never return. I buy jarred eigths; I can get those at many places. read more

Waste of money and time, Every time I go they're ALWAYS out of the products I want. The products they do have are Over priced for it's worth. read more

Great experience every time I go in, everyone is always so pleasant. Yesterday I went in for a cartridge, they didn't have the one I usually get, but Brent helped me find one I like even better! He was awesome, showed me some great deals and made sure I was leaving a happy customer! read more

Good price, good vibe, good herb. That is my review. I'm only typing more because it won't let me post this otherwise. read more

I usually buy prerolls and get what I pay for but today I bought one and received a .5 in a 1 gram container. After speaking to someone about the problem, I was sarcastically told to repack it because there is no refund on flower. I'm just tired of "professional business establishments" being worse than the "streets" read more

This is my spot. Amazing deals everyday of the week, a great point system and an amazing staff. Debbie is an awesome person who greets you with joy as soon as you walk in. Mike is an awesome budtender who always knows what I want before I say it. Dakota is the man! My go to shatter is a brand called echo that I can only find here at the emerald. Amazing edibles and there flower no matter the tier is always really really good and tasty. Keep up the great work and I'll see y'all soon. read more

Monica is the best scan in lady, she even remembers my name. The weed is awesome, affordable, and gets you a good high. Lexi B. She's a great bud tender, got me a sweet deal that was perfect for my night read more

These guys and gals are great. The customer service here is fantastic. Go see brandy, she will help you find what you need. The vibe here is real chill. Everyone is friendly. The place is clean and well kept. The display glass wasn't covered in finger prints. I had a great experience there. If there is a problem, staff will call you personally to fix it! Rare breed! Emerald rocks! read more

Zen Leaf - Cannabis Clinics Near Me - Phoenix, Arizona

Crappy dispensary that doesn't fare for the patients. Made numerous purchases here over the past few years. I had my first issue today and tried reaching out for it to be fixed just to be told there's nothing they can do. I purchased some mpx badder and it was all saucey looking and not badder at all. I called and was told there was nothing they could do wich is b.s. since the receipt even says exchanges or returns for credit within 30 days and I called less than half hour after my purchase. Do not shop here if you want what you pay for or want someone that cares to patients. read more

Not being a cancer patient but an eager participant in the weed field, I tried some medical bud. I immediately realized, I was getting angry. But only was I not giggling, I was very far from it. Only having a little thc in this new aquarium, I swam desperately looking for air. But found none. Thanks medical weed. If I get a disease I'll hit u up!! read more

This place has awesome strains and awesome budtenders defntly would recommend to other patients.

Excellent customer service. As a new patient there's usually paperwork to fill out, but she did it all on her computer making it a more personal service from the receptionist to the budtender. I found it to be a very clean, professional establishment and I think every employee acknowledged me with a 'hi how are ya?' I'll be back even though it's not the closest dispensary to me. read more

This is a horrible place and dreary environment. From the time it took to check me in until the second I left I felt as if they could care less. They first mistook me for a vendor so they clearly don't know their own schedule. I'm a DA and their product is soooooooooo bad. Like so bad! And I knew more than the 10 year old behind the count and it's all PREPACKAGED!! And not even good pricing. Go here if you want to overpay and be treated like you're nothing!! read more

Well I just went in there and usually they are awesome but today I go in and I'm told I talk inappropriately cause one of the employees seems to be having a bad day. When she talked to me the same way when I come in with my wife beater on. Then I am approached by a manager said it was a couple times. I asked from the same girl and he said ya. I asked if anyone else has ever had a complaint. No. I won't go back and an employee like that won't help your business. But I probably don't mean as much to them cause I don't over spend. read more

I would avoid this place at all cost. The staff is not well educated at all. The first girl, with a heart tattoo under her eye, admitted she had no clue about oil cartridges and kept annoyingly repeated that she was only a "flower girl", i repeatedly said i was only interested in cartridges and after about 3 minutes of going back and forth i had to repeatedly ask for someone else who was versed in cartridges. The guy who I then worked with was even less of a help and said he didn't know what all the strengths meant on the cartridges but could help me with flowers if i wanted. I finally just left, which is a shame since its right near my house. I will stick with Urban Green house. Very uneducated sales people who are of no help. stay away, much better places in Phoenix. The girl with the heart tattoo needs to go... completely clueless. read more

Don't waste your time with this place, very rude and horrible customer service. I ordered a curbside pickup order, got the confirmation texts waited over 2 hours after and nothing. Went to Emerald at 5:30 and waited until about 6:15, went up to the door to see what was the problem. The girl checking people in said she would get the manager because that shouldn't have happened, manager girl comes I tell her the problem. She looks at me says "So", and she just walked away. Will not go to this horrible dispensary. read more

I had a absolutely fabulous customer service experience with check in. So warm and nice and Laura was beyond cool. I needed someone super fun like her in my day and she was the icing on the cake. Got me set with some AC/DC that I was wanting. recommended a product that I never thought I would buy and now I am coming back to get it when I get more money. Excited to try the capsules from love karissa for my pain. The entire experience was faster and more happier than any other dispensary experience I've experienced in my seven seasons as a cardholder. I did not feel rushed and that's why I will come back. Plus they were extremely nice about my Leafly order when I changed it up. And love the FTP! Thank you Laura! read more

Bud tenders are very professional and attentive comfortable and affordable prices service was great and great vibes

Based on my experiences at this dispensary, I would give it 5 stars. I like the people and I like their products. I am, however, finding it impossible to use their menu these days since they've passed it along to Leafly. I find it important because I try to research the strains before I buy. Is anyone else having this issue? Their Leafly menu doesn't work on my desktop or my iPad. read more

Just found out they let my favorite bud tender go probably some scheming ish..when you get the feeling you just get the feeling....probably the most educated of the bunch with the product. She was the reason I stuck with this place. Time to find another dispensary. I've been to plenty of dispensaries in AZ and this one kinda takes the cake for management just being there to get high. It would be cool if they at least knew about the flower other than it just gets you stoned....disappointing....time to start the search again. read more

Great location fast friendly service the meds are fresh and sticky definitely check this place out when your in the area...

it was my second visit there and I bought 2 pre rolls both 1 gram each, one emerald store brand preroll and one other company, I get to the bus stop and look at the product and notice the preroll from emerald was 25% shorter than the other i got so i went back to the dispensary and asked to speak to the manager, she comes out and you can tell she dont like her job. she was rude blunt and no customer service , i explained im not looking for a hand out or a freebee i just wanted a sorry and try not to do it again but she kept saying what it says on the preeroll tube is the weight, and clearly it was %25 shorter and asked for them to weigh it and she said no and she treated me like i was a piece of crap and i said im never coming here again and she just said OK and said next in line. i called the phone number for emerald and made a complaint and the lady on the phone had me on hold for 30 min and came on and said because sometimes its a different flower it weighs different, I told her that makes no since if it says it weighs 1 gram it should be one gram and not smaller than the other, I just feel very disrespected and that company is poor, I know its just a pre roll but I deserve better service, it hurt my emotions pretty bad . they have great reviews but that manager or supervisor needs a job not requiring customer service, god bless read more