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    Zelaya Auto Sales

    3.4 (8 reviews)
    Closed 9:00 am - 8:00 pm

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    1 year ago

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    2 years ago

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    3 years ago

    I have gotten 3or4 cars from the store and I have no problem with the store and I may get one more,

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    5 years ago

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    6 years ago

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    6 years ago

    The mechanic El primo is one of the best mechanic here in the city of houston. He can fixed everything

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    4 years ago

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    8 years ago

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    USA Auto Brokers

    USA Auto Brokers

    1.6
    (52 reviews)

    I have never written a review on any place of business before in my life. Two days ago (6/18/16) I…read morehad purchased a 2005 Nissan Altima with 190,000 miles on it from USA Auto brokers. The majority of the staff seemed friendly and helpful enough with the exception of a couple of employees. Despite the friendly demeanor of the workers something was quite unsettling. It appeared to me that they had no concern for my best interest, only that of themselves and the company. I drive my newly purchase Nissan off the lot and truly believed I had made a gear decision. Later I was proven to be wrong. Not even 36 hours after buying my new car, it died on me in the middle of the road. After towing it to a mechanic the verdict was that my alternator had gone out. I calmly called the main office to see what could be done. No one was apologetic nor did they offer any solution. It was made clear that I had bought the car "as is" without any warranty. I understand they had no legal obligation to rectify the situation but possibly an ethical obligation was in order. The only hint of help they offered me was a referral to a mechanic. Now I'm out 4 grand and I'm without a car. I've said all of this to warn others to throughly research the car being bought and don't expect USA Auto brokers to respond quickly to a problem that may arise. Update- after talking with the managers they agreed to cover almost half of the repairs necessary to get my car fixed. They were friendly and apologetic. I am moderately satisfied with the resolution provided.

    Started financing a truck and after driving it down i10 to get home the transmission went out on…read moreme, called them and they picked it up for me no problem, got the truck back a week later and it was fine for me to drive it home let it sit and go to work the next morning, after getting off work i didn't even make it halfway home before the same problem happened again, called them to pick it up again and fix it, once again it takes a week for them to fix it, gets the truck back and not 3 days later it happens again so of course i called them and i spoke to Bob the general manager and he proceeded to blame me for the transmission going out 3 times and i haven't had the truck longer than a week total, they have had the truck longer working on the transmission than i have had to drive it, now its been about a month since i went to purchase the truck and they are trying to charge my card for the monthly paymen and yet i haven't had the truck for 2 weeks now since it last broke down. do not shop here or bring your business here, they are selling lemon vehicles and the prices are too high for the vehicle being 15-20 years old.

    CarMax

    CarMax

    3.0
    (217 reviews)

    They start you off with an online request for an appointment, but then when you get here, you're…read moreout in a queue to wait regardless of your appointment time. Thankfully, rain made today a slow business day and I was next in line. Tireni was assigned to my appraisal. Took a quick 2 minute survey of my details, and put my car through the process. They estimate. 30-40 processing period. I gave up my keys at 2:10p, my car was moved at 2:17, returned at 2:32 and I received my appraisal at 2:43. A very well timed process. Fast forward a month, I ordered a car to be delivered from Louisiana location for a test a drive. $200 non-refundable. It took two weeks and the tracker sucked, rarely updated. But it eventually came in. And the test drive process was a breeze, again in and out in less than 20. The gal hated the car (Genesis gv70 Electrified). Too cramped, but very pretty. So we passed, but the staff and service was easy and non-invasive Definitely recommend if you're looking. No negotiation, but no hassle either.

    I took the vehicle to another dealership, Hyundai to be clear! They finally gave me an answer…read more However, I still don't feel confident that the vehicle is going to run properly, especially considering I just purchased it in February. They informed me that the issue is with the engine coils. My check engine light has been coming on for the past five months, and the dealership has had my vehicle for a total of three months during that time. This entire experience has been extremely frustrating and disappointing. Carmax is selling bad cars and refusing to own up to the mistake. Giving me a run around PLEASE DO NOT BUY FROM THIS DEALERSHIP! Service department is very incompetent. I am still stuck with this vehicle. This is now becoming a civil matter and I hate that my experience has to come to this matter since no one seems to HELP ME. Everyone seems to be lost when asking for assistance on this matter.

    1 Easy Ride Auto Sale

    1 Easy Ride Auto Sale

    1.0
    (5 reviews)

    Ronnie Norris is the owner of this place and also the only review here comming from someone who use…read moreto work here DO NOT BUY A CAR FROM HERE there's something wrong with each car and he just temporarily fixes them! And everyone comes back angry and the assistant is left to deal with it! On top of that he treats his clients and employers bad and acts holy it's just a sorry excuse of a person and business

    ***RUN, DON'T WALK AWAY FROM THIS PLACE*** If I could give this place negative zero stars trust me…read moreI would. I purchased a car on exactly 10/21/23 when I first test drove the car it had a really bad burning smell, I told the "crook" I mean the owner and his wife (who I found out later he fired but who fires their so-called "wife") about this and he brushed it off saying oh it's because we just washed the engine on top of that the radio nor the ac was working so against my better judgement I went head on and purchased the car because he told me he could take it to someone down the street and they was going to fix it so it was a week later when I actually got the car I purchased. Well on Christmas eve 2023 the car literally blew up I mean literally blew up on me and my son. I'm literally just now trying to heal from the emotional toll that put on us. My son is traumatized. I spoke with the crook and told him I was going to take legal action (which I'm currently doing) and he basically told me to do it that he had nothing to do with that. I never got any inspection paperwork saying the car passed inspection before he sold it, nor did I get the TTL. Before it blew up on me, I took it to the Nissan dealership the guys there told me that do due to really bad oil leak and the car was in such bad shape under the hood it shouldn't have even been sold. Again, I reached out to the "wife" for my money back and (this was all within 30 days of the purchase), and they offered me not even a fraction of what I paid for it, so I had to pay out of pocket again to get the car fixed which in the end was still not enough because it was a trash car from the beginning. They took advantage of a single mother in desperate search of a vehicle. They lied and took my money. I pray you read this review ALL the way to the end because I would not want this to happen to anyone else. DO NOT WASTE YOUR TIME, MONEY, OR ENERGY with these people they are the devil!

    Zelaya Auto Sales - usedcardealers - Updated August 2026

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