I have never written a review on any place of business before in my life. Two days ago (6/18/16) I…read morehad purchased a 2005 Nissan Altima with 190,000 miles on it from USA Auto brokers. The majority of the staff seemed friendly and helpful enough with the exception of a couple of employees. Despite the friendly demeanor of the workers something was quite unsettling. It appeared to me that they had no concern for my best interest, only that of themselves and the company. I drive my newly purchase Nissan off the lot and truly believed I had made a gear decision. Later I was proven to be wrong. Not even 36 hours after buying my new car, it died on me in the middle of the road. After towing it to a mechanic the verdict was that my alternator had gone out. I calmly called the main office to see what could be done. No one was apologetic nor did they offer any solution. It was made clear that I had bought the car "as is" without any warranty. I understand they had no legal obligation to rectify the situation but possibly an ethical obligation was in order. The only hint of help they offered me was a referral to a mechanic. Now I'm out 4 grand and I'm without a car. I've said all of this to warn others to throughly research the car being bought and don't expect USA Auto brokers to respond quickly to a problem that may arise. Update- after talking with the managers they agreed to cover almost half of the repairs necessary to get my car fixed. They were friendly and apologetic. I am moderately satisfied with the resolution provided.

Horrible place, stay away. They have multiple scam accounts on Facebook Marketplace posting the…read moresame vehicles. If you ask a question and don't end up buying, they'll leave you a bad review just for that. I even drove an hour to their location, only to be told I wasn't approved--even though I had more than the required down payment. Very unprofessional. Most of the vehicles they have there look like garbage anyway. Total waste of time.

True scheisters! After a $2k down payment and 1 year of payments, they took the car back. We were…read more2 weeks late, not 2 months late! This is how they make their money. Sell a car. Repo it back. Then sell it again. Buyer beware!!! Wolf in sheep's clothing! Btw, the E350 will never pass inspection with the fuel leak. Check under the back seat...........

Just got a nice crv here Today I had tears in my eyes driving home, Carlos and Garrett made this…read morehappen !!!! They are HONEST CARING AND PATIENT!! 5 FOR SURE I highly recommend Ella Blvd Motors I put my name on this Courtney G Guaranteed

If there was a zero rating, I would choose it, but I have to default to one star because that's the…read morelowest available. This place is such a rip off. These people are shysters. They're your slimy used car salesman. Whatever you do do not engage with these people they want your money and that's all. They bait and switched and lie. The deceptions is their key to business. They try to force a maintenance plan for $1500 on you and when you tell them you don't want it they don't care. I walked out without being ripped off and went to a second place to look for a car, and I made the purchase because they were honest and not deceptive like these conniving thieves. AutoPista speak to one another in a language that no one can understand their value for price paid is overstated. Whatever you do do not do business with these people you'll pay for years and regret it

After having my car stolen and finally getting everything settled. I needed a car for school so I…read morewent on Car fax and put everything in and this car was everything I was looking for and MORE !!! SAM took great care of me and my family! If you are looking for a car he is very honest and does not try to force you into a car! He makes sure you know what you are signing for and most importantly makes sure you're comfortable! Surprisingly, it did not take too much time for me to drive off in my new car. Thanks you, for making buying a car an amazing experience. I will for sure be back!

Met with Kam, found a nice ride and he was a pleasure to work with. Honest, friendly, and…read morerespectful. Would refer anyone to this strong family owned dealer. Uptown Motor Cars!

Bought a 2011 G37 from them a few days ago, knew it needed some minor work and it wasn't perfect…read morecome to find out the injectors, cam shaft, catalytic converters, spark plugs, and coils all needed to be replaced, I did it, and there's STILL more issues, these guys clear codes and hope the car doesn't fail, horrible dealership.

Shadi was helpfull and professional. He and a lady whose name I didn't get ensured a smooth process…read morefor me to get in and out without delay. I'm content with the vehicle I chose. I know if I had any questions or issues, I could reach out to staff at this carmax location.

Review email sent on 05/202/26. This wouldn't be an issue had it not been a reminder of the…read moreprevious Honda Accord I purchased from the same location in 2018. Good morning, I purchased a grey Honda HR-V on 05/01/26. This SUV was returned on 05/19/26 due to concerns you each received in an email dated 05/02/26 (11:32 am). I would like it noted and I did call on 05/19/26 to speak with a Sales Manager regarding the excellent service I received from Robert and Wausaun, this portion of my experience was seamless. After receiving my new white Honda HR-V on 05/19/26 during my drive home the TPMS light came on. I called the Customer Service number and was notified that due to it being after 6 pm service was closed. I arrived at 7:28 am on 05/20/26 and was assisted by Ishmael. I explained to him the aforementioned and was met with the following: 1. He stated that my issue could not be resolved because I did not have an appointment. - I stated that I just wanted the air pressure checked because after I left on 05/19/26 Discount Tire Co was closed and on 05/20/26 they had yet to open as I stated previously I arrived at 7:28. 2. Ishmael also stated that I could leave the car and when Service had an opportunity the car could be checked. - I pointed out that I had to go to work, which he then stated I could receive a courtesy ride share. My position is itinerant meaning I am not stationary and need my car for work. Upon further prodding Ishmael took the SUV to check the PSI. Why this many conversational turns took place with no one in service that needed to be assisted is beyond my understanding. When Ishmael returned he stated that the PSI was low on the front two tires and overinflated on the back two tires. I asked "what was the PSI supposed to be" he proceeds to "mansplain" what PSI is WHEN THAT WAS NOT THE QUESTION ASKED. In lieu of listening to listen he listened to respond. He also stated that the TPMS light would go off after driving, which I understand because this is my 3rd Honda purchase from your location and second issue across 2 different cars with Service. I drove out of my way to ensure the light would turn off, it did not. I watched a YouTube video and recalibrated it myself. I am not employed by Carmax nor do I appreciate having to do someone's job had customer service been his priority this morning, it took a matter of 3 minutes. Again, no one was waiting in the service bay other than myself. Considering that Carmax is facing a challenging time and consumers such as myself still choose to do business with you because of Salesmen such as Robert, Wasuan and notable mention "Peter" who I purchased my first Honda from while in college is beyond me. I would like to know how the Service Department is going to rectify this situation? Thanks in advance,

DO NOT BUY FROM THIS DEALERSHIP HE WILL LIE TO CLOSE THE DEAL WITH YOU! I bought a 2017 Chevy…read moreSilverado from this place in September of 2025 and although Mr.Bruce ensured the transmission and other parts have been recently replaced he LIED! My camshaft has went out, I have an oil leak in my back housing unit of my engine, brake pump went out, and many other problems that he covered up very well to close this sale. Over 10k worth of repairs and I haven't even had this truck 6 months. BEWARE OF THIS ESTABLISHMENT.

Great salesman, he knows his stuff and great guy! BJ helped me get a reliable car. Stop by to see…read morefor your self! All cars are serviced before they are sold! He also does state inspections

Relocation of this business here I was saddened from Mills Rd. in Houston, but I came today to help…read moresomeone find a car, and the business at this newer location is still as genuine. Cars are still reasonable prices, good mileages, and still get the same feel from the past. I've purchased two vehicles within 2 years and they still are holding to it's value. Owners will guarantee you a great vehicle with no headaches down the road at all. They will keep you as a future customer. My advice, shop here first. Call or Visit website for details.

Do not purchase a car from this company. They sold me a car with a rear busted axle, a leaking…read moreradiator, and a bad fuel line. According to the mechanic, they never should have sold the car with the axle leaking like that. The car was purchased for my 19-year-old daughter. When I went back with the receipt (totaling a whopping $1,700) in repairs to ask if they would meet halfway to cover the cost they refused. So in all after paying them$3,900 for the car itself and $1,700 on top of that in repairs. I am out of $5,600.00. Do NOT buy from these people. FB Marketplace is where they advertise. Again, DO NOT BUY FROM THEM!

Reliable Autos is state vehicle inspection, car repair, and maintenance shop in the Heights…read moreneighborhood of Houston, Texas. When I arrived, the technicians in the garage didn't speak English, but they pointed for me to go into their shop to speak to the front desk for any services I needed. After checking in, I gave them my insurance information and handed them the key. +State Vehicle Inspection for $25.50 - This was completed in under 10-minutes. If you use a credit card, they may charge $2 extra, so use cash. If you bundle this service with something else like an oil change, they will eliminate this extra charge if you use a credit card. - 5/5 +Synthetic Oil Change for $64.90 - This was completed in under 25-minutes. - 5/5 Overall, I was very happy with the service I received. It was quick, easy, and they had fair prices. There are negative reviews about their service, but this could possibly be cultural differences. This place seems to be run by owners from a Muslim country as there are Qur'an religious texts with their magazines in the waiting area. Focus on just the quick turnaround and price, and I promise you that you will be happy!

We brought my car here on Monday to do an alignment. I was in and out within 20 minutes, which…read moreseems a little odd. I will keep ya'll posted though. It cost me $60, decent price. Customer service could use improvement.

Absolutely disappointed in this business to the point I had to write this. 0 Stars if that was an…read moreoption. For context, I live 2 hours from Houston. Was in contact about a vehicle I was ready to come in and BUY the next day. I set up a ride down and everything. They even made a deal with me for total OTD price, everything was going smoothly!! Come a few hours later they said they ended up selling it to someone else in full (mind you it was only $200 more than what they offered me). They didn't even try to contact me to let me know. Extremely poor way to manage business, seems to be more worried about the money than honoring their customers based on this transaction. Take your business elsewhere folks!!! This place reeks.

horrible service and false advertisement on the vehicle we planned on getting it had a load of…read moredents and didn't come with dealer warranty and it was also falling apart I would not recommend going to this place all their vehicles have something wrong with it they should probably inspect their vehicles before buying them from the auction I am very disappointed and dissatisfied with the place to bad they pay for their ratings on yelp

Ronnie Norris is the owner of this place and also the only review here comming from someone who use…read moreto work here DO NOT BUY A CAR FROM HERE there's something wrong with each car and he just temporarily fixes them! And everyone comes back angry and the assistant is left to deal with it! On top of that he treats his clients and employers bad and acts holy it's just a sorry excuse of a person and business

***RUN, DON'T WALK AWAY FROM THIS PLACE*** If I could give this place negative zero stars trust me…read moreI would. I purchased a car on exactly 10/21/23 when I first test drove the car it had a really bad burning smell, I told the "crook" I mean the owner and his wife (who I found out later he fired but who fires their so-called "wife") about this and he brushed it off saying oh it's because we just washed the engine on top of that the radio nor the ac was working so against my better judgement I went head on and purchased the car because he told me he could take it to someone down the street and they was going to fix it so it was a week later when I actually got the car I purchased. Well on Christmas eve 2023 the car literally blew up I mean literally blew up on me and my son. I'm literally just now trying to heal from the emotional toll that put on us. My son is traumatized. I spoke with the crook and told him I was going to take legal action (which I'm currently doing) and he basically told me to do it that he had nothing to do with that. I never got any inspection paperwork saying the car passed inspection before he sold it, nor did I get the TTL. Before it blew up on me, I took it to the Nissan dealership the guys there told me that do due to really bad oil leak and the car was in such bad shape under the hood it shouldn't have even been sold. Again, I reached out to the "wife" for my money back and (this was all within 30 days of the purchase), and they offered me not even a fraction of what I paid for it, so I had to pay out of pocket again to get the car fixed which in the end was still not enough because it was a trash car from the beginning. They took advantage of a single mother in desperate search of a vehicle. They lied and took my money. I pray you read this review ALL the way to the end because I would not want this to happen to anyone else. DO NOT WASTE YOUR TIME, MONEY, OR ENERGY with these people they are the devil!