We hadn't been to Zaxby's for a really long time so we grabbed dinner here recently. It was all decorated for Christmas and looked lovely. We were super hungry and absolutely overordered! The cheddar bites were delicious- definitely an excellent choice. The loaded fries were good too and massive. They could be an entire meal by themselves. We had the Big Zax Snacks meal with fries. The chicken was crispy, the fries were seasoned perfectly and hot and crispy, the toast looked great, but I had no more room in my tummy. The Chicken finger plate meal was also tasty and very filling. The coleslaw was a good addition. We're really glad we went! read more

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Come here atleast once a week. I have a good experience about 95% of the time and seemingly improving. Chicken tastes clean compared to alot of fast food. read more

The food is great here 1st time trying it lemon pepper wings fried pickles would recomend to anyone in the area

I ordered 4 SPICY zaxbys sauces. What did i get? 4 SWEET N SPICY zaxbys sauces. WHY? I check the app, I don't even see this sweet and spicy sauce. It's disgusting so oily and tastes like a gross teriyaki. I get zaxbys for the sauce and yall always mess it up. So frustrating what is this mystery sauce ur trying to sell? read more

Had dinner delivered. Sometimes you just gotta have fried food. If that's what you're in the mood for, give Zaxby's a try. It was tasty and reasonably priced. Uber eats delivered on time and our delivery driver was polite and professional. read more

Zaxbys is so good! First tried it on a Sunday when chick fil a is closed. I love their Zalads! And Zax sauce!

Best chicken tenders ever!!! Fries are crispy and flavorful Toast is toasted to perfection buttery and salty Zack sauce is 1 million times better than canes sauce Frozen lemonades are a nice treat Overall 9.2 out of 10 restaurant highly recommend read more

forgot my chiken in my meal with only chiken and fries and there was a wierd pink sauce on my cup I'm so disappointed my Cole tasted off and I paired nine dollars for fries with no chiken!! read more

We Love Zaxby's ... this location tries but have had many better experiences at Zs. Staff was courteous and timely service. Bathrooms could have used a proper cleaning and while the Coke Freestyle machine is very cool just give me a well mixed basic Diet Coke with my meal. read more

Even when ordering through the app this location will consistently get the order wrong. For example 4/5 times I've ordered food from here over the past year, I have not received an item from my order. Furthermore the staff shouldn't all be huddled in one corner of the kitchen talking and playing on their phones when there's multiple cars in the drive through. Hopefully this location can shape it up because as of right now I'd just go across the street to Smithfield's for some actually good food. read more

Quite possibly, the slowest drive-thru service in America. Food is fine. Get in line before you're hungry.

Incompetent morons. Once again, those seeking $200,000 an hour can't get the simplest things correct. I go to the DRIVE-THROUGH because I don't want to go inside. Easy concept, except for the cell phone addled participation trophy generation. Food is ordered, drinks received and I was told to park over by the sign to wait for them to bring out my order. Double checked, since the sign seemed kind of far away, usually have to park just in front of the DT window, but he said yeah, by THAT sign. I go and wait...& wait.. and wait. Contrary to the purpose of a drive-through, after at least 20 minutes of waiting, I decided to go in and see if everyone was OK, they may have gotten zero bars on their cell phones and went into panic mode and began to loot and pillage since the world had probably ended. I went in and they said they couldn't find me. I must have parked by the sign of a different Zaxby's or they were afraid to venture out into the unknown world known as "outside". After a few minutes of observing their zombie like stares I was told oops, we put it in the Door Dash things. Sorry. Instead of a real apology and offering to make me some actual hot food (it had now been a total of 45 minutes) it seems they were going into social media withdrawal after having to deal with an actual non-millenial human. I said just return my money, they did, and I left. The food has always been good though, but after getting burned so many times I just had to vent. read more

First off, I wish I could do negative stars. I ordered my food in the drive thru and then waited HALF AN HOUR in a parking spot while other people pulled into spot then got their food a couple minutes later. I eventually asked and the worked said they are working on it then magically it came out. But don't worry they forgot one of our items (a side of cheese bites). But it gets worse, way worse my girlfriend wanted a sip of her sprite in the way home, IT WAS WATER. But it gets worse, when we got home to eat our wings mine was the wrong flavor. (I ordered Buffalo garlic blaze and got some nasty soy sauce Asian tasting one it was disgusting). But it's not over yet the Zaxby's from hell keeps on giving. The chicken was so dry and tough. Please do not come here. Maybe try a Bojangles. read more

How are y'all going to charge me 25 cents for extra sauce and not get my sauces right?? You actually have to be kidding me. If we are paying extra for your sauces the least you could do is get the sauce right when you throw it in the bag. read more

They give u a weird ass piece of toast with your order that makes no sense!! Go there if u haven't had chicken at another place

ABSOLUTELY DECADENT. i am in AWE with this company. Service was fye. Food was fye. AND THE EXTRA ZAX SAUCE. . the drive through was beautiful and very lovely workers minus the one that left after first pay check . anyways thank you for this amazing experience with my man. read more

I ordered two chinken finger plates and all of the chicken was old and tough like it was sittinf for a while. You lost my business. read more

The cashier wasnt nice and the chicken was dry. Im not a fan for their pick up service.

10 wings at the drive through: 12.99 10 wings if you order delivery: 16.47. + 2.49 admin fee + .49 delivery fee + driver's tip. Screw this shady BS! read more

Everytime I've gone there they can not get the food right and then you pay 15 dollar for a salad and they can't get it right! It's ridiculous. They skimp on everything as well for the price. I've had to go in three times after ordering through the drive through and Heather doesn't care if you are happy or not! Don't go there read more

Plain old Zaxby's. You know what you're going to get. Hit or miss on the freshness. Hit or miss on cleanliness. Hit or miss on the temp. But it always tastes like zaxbys. LOVE the Coke Freestyle machine as long as all of the drinks and flavors are available. read more

I can only speak of the one in Wilmington, NC. I work across the street so it's convenient for me to pop over but the last several times I have gone I've been extremely disappointed. The salads are soggy and full of water from the lettuce being frozen and then thawing out. 4/5 times there is an ingredient missing. This was the last straw for me, I couldn't even eat a 1/4 of the salad, it was brown and wimpy and had clearly been sitting around since the chicken wasn't even warm. At almost $11 for a salad I expect the lettuce to be fresh. Management is lacking as well. This Zaxby's has really gone down hill which is unfortunate because I used to love going to Zaxby's. read more

I ordered the wings and things but the wings were disgusting. The were cooked all the way through but either the oil was too cold or the chicken was bad. Regardless I only ate one before I was completely grossed out. It was strange because my tenders on the plate were cooked fine. read more

Zaxbys - Chicken Wings Near Me - Wilmington, North Carolina

Hi all! So first things first. Cashier April takes her customer at heart, be kind to her. Secondly restaurant needed some major dusting and cleaning eew... Yeah really! Now back to my wonderful cashier April, I ordered everything fresh, she rang it up and told the cooks. Okay so you know where I am going with this. Hahahaha. I ordered the Traditional wings and things (Yummy when it is hot aka freshly cooked). No worries I took it back to caring cashier April and the manager Heather quickly jumped in and resolved my issue. Yay!! Should've been right the first time :). Happy New Year April.. Seriously I don't know her... She is a caring human being. P. S. I think Heather will turn this place around... read more

Zaxbys - Chicken Wings Near Me - Wilmington, North Carolina

I have heard for a very long time about how good Zaxby's Chicken is. It was one of the only options for buffalo wings that I saw when I ordered delivery. I got the spicy fried mushrooms, buffalo wings with the original sauce, chicken fingers with Zax sauce, and the blackened chicken salad. I over-ordered so I would have lunch for tomorrow too. I tried the mushrooms, and they were awesome, I ate them all. Although I wouldn't say they were even a little bit spicy. I tried the wings, and they were not that great. They were soggy and the original sauce is just boring and bland. The chicken fingers were good, but pretty basic. The salad ended up being the best part which is kind of sad for a fried chicken joint. I don't think I'll order from them again, I'll stick to the local spots I know. read more

Awesome staff today. All friendly! I don't come here often. But will remember their kindness and be back again.

This location couldn't get an order correct if they had it brought in by Doordash from Chick-fil-a. Learn how to READ and LISTEN to your customers. read more

Anita, who manages the outside area before you pull up to the drive-thru window, is amazing! Very friendly, greets you with a smile; even introduced me to the term "queenager" instead of "senior." It is evident, she loves her job. Keep up the good work Anita, you're an asset to Zaxby's. Even though my order was incorrect the last two times, it is no reflection on her, but I will say management has made up for it. read more

I love zaxbys the food is delicious but i do think the zax sauce is super super important but they often forget to include the sauce that you order. It's even 25¢ for extra sauce just to find out it's not in the bag. I even asked if it was in there and was cut off saying it was. Kind of a bummer and hope they do better about that but the food was still good so can't complain about that. read more

Combo meal without a drink? WHAT!!! That really upset me but the food is good. Grilled cheese is my favorite but not there as it tasted of nothing but sodium (salt). read more

I was here today to try the chicken sandwich, egg roll, fries and drink combo. The egg roll and fries were under cooked. Toast for the sandwich was cold to the touch and the chicken was barely warm. I will not be going back to this location because when I talked to the manager he showed lack of concern and stated, "special order it next time, it might take longer but would be fresher". If you go there, good luck. read more

I went to this Zaxby's for the first time today because it is down from where I work. I went through the drive thru and was immediately spoken to and received my food which was great, service is good. I ordered the buffalo salad and it was pretty good didn't seem so fresh. I also got a sweet tea and when I finished it I noticed a piece of brown paper towel in the bottom of my cup which I thought was weird. Also when I checked in on yelp I received a coupon for a free drink. read more

I usually go here when my kid's school is doing a fund-raiser night and some of the proceeds go to their school. The kids dig it. Chicken tenders and fries! I'm not a huge fan of the meals, but if you like fried chicken with fries and a big chunk of Texas Toast, then this place is for you. The salads (or 'Zalads') are good. I do like the Buffalo Wing salad. read more

I live very close this zaxby's so i go there a lot, since it's usually the only thing open, the past 5 times i've gone they got AT LEAST one thing wrong with my order and the past time i went they forgot a whole combo. the team is not working together or something because there is always an issue with my food. besides that, the food is good. read more

This is my fourth time here. I really like their sweet and spicy boneless wings and cheese bites. They have healthier choices like their Zalads but not really the place to go if ur into clean eating. Also, it's decor is on the sophisticated side for a fast food chain. Cool spot for some chicken. read more

Very unimpressed with the food quality at this store. Thrown together and half cold. Paid for extra sauce on the side, pulled up to the window to receive my food and the girl working was very rude. To no surprise I did not receive my extra sauce and when I asked for the sauce she told be they did not have any. Would not recommend if you want quality food. read more

I am sooo happy zaxbys reopened!! It never takes long at the drive thru line and they are really friendly too. Lately I have started getting a grilled chicken house salad. It's really big and they give you two pieces of delicious toast as well. read more

Granted, I can only speak for the drive-through experiences I've had, but service is always slow. I always get the club combo, which is good, but fries are skimpy and it's basically just a to-go box of grease. Each visit has been mediocre, but my last experience was really the nail in the coffin. I pull up to the window to pay and wait a few minutes (as always). The girl working the window abruptly swings open the window only to yell across the parking lot (over me) to tell a co-worker that '____ said to call her'. Then she slammed the window shut. I wait a few minutes more and she opens the window again, shoves my bag out--not saying a WORD, except to another co-worker that she liked his new haircut. Again, she closes the window. I pulled off vowing to never visit there again. I'm not going to pay $9 for food that tastes okay, but has no nutritional value..the restaurant doesn't have the most convenient methods of getting out, and then they employ people that clearly missed the whole 'customer service' part of the training sessions. read more

Food is pretty good. I usually get a salad. Anyways they always forget something fin my order when in the drive through. Last time I picked up dinner for my family and they forgot my food all together (though I paid for it sadly). But when I do get all my food it's good. I also like the fried mushrooms (with sauce), and wings. read more

Zaxby's is on the higher end of fast-food. The chicken is fresh and the salads are delicious! Customers complain about paying for sauce, but it clearly says that all sauces are 25 cents extra. The Meal Deals all come with drinks, but "Wings and Things" combo and "Chicken Finger Plate" do not. The place has a friendly atmosphere and it's great for casual inexpensive dining. read more