First of all, I actually like Cookout, but honestly, I don't think they like me back. Every time I go there, something is wrong. Order a double hamburger, and it always ends up smaller than a regular hamburger -- go figure. The time before last, I ordered six-piece chicken tenders and somehow got three giant chicken breasts instead. This last time, I made it crystal clear I wanted the six-piece tenders, and they still only gave me five. Even something as simple as asking for ketchup is hit or miss. At this point, I've pretty much given up hope of them ever getting an order right. Too bad, because I actually used to enjoy going there. read more

Classic cookout and and amazing milkshakes. I got a double burger with a cajun chicken wrap and onion rings. I got an Oreo milkshake all were delicious and nice and tasted great. Service was good and friendly very quick. read more

I came here for lunch the other day and i couldn't decide which was worse, the food or the service! A young lady named brittany was very rude to me yelling at me when i told her that she got the order wrong and when i asked to speak to a manager apparently she was the manager! If this is how they treat customers i cant even imagine how they trwat the employees. read more

Man this is the best cook out I been to. Burger, quesadilla everything was great. Burger was clean and not thrown together all sloppy too for once. read more

Do better CookOut!!! This is supposed to be a burger tray with 2 sides of cheese bites and a 3 piece chicken strip tray with 2 sides of cheese bites. Only got 2 strips and a bite of a third strip and 7 cheese bites. You get more bites in one order than what came in this tray with 2 sides. Burger was supposed to have lettuce and mayo only but got lettuce and tomato. read more

Cook Out - Do better CookOut!!! - Hot Dogs Near Me - Wilmington, North Carolina

See all

If I could give them five stars for the hush puppies I would. The milkshake was also really good. Unfortunately, the milkshake wasn't what I ordered - I wanted it chocolate cherry, and I wound up being something that had caramel maybe snickers in it. I think when there are so many options, it might be easy for them to make mistakes nevertheless I would totally go back because those hush puppies are bomb. read more

Went back like a fool ... need I said more ?! This is so sad ! Where the hell is the hamburger meat at in the quesadilla ? Cookout count your days !! read more

Cook Out - Yall better check your quesadillas ! - Hot Dogs Near Me - Wilmington, North Carolina

Thought it was rather average...got the huge burger cheddar style with Cajun seasoning....The burger was probably frozen and then cooked too fast as it was still pink but very dry....The bun and soaked up something and was falling apart....The whole thing was put together very messy and the onions didn't seemed grilled all the way....Also don't think any Cajun seasoning was even put on the burger......The onion rings were quite tasty...They had a nice breading and were cooked good......I also got a peanut butter fudge milkshake...That was probably my favorite part of the meal...the shake was super thick...Ithad sweet streaks of peanut butter running through it....Very tasty. read more

Cook Out - Huge burger totally dry but still pink. - Hot Dogs Near Me - Wilmington, North Carolina

Leland location that just opened is obviously clean, the staff is super hardworking and they have been trying to change things you can tell based on reviews I've been seeing. I love when places actually look at their feedback and do something about it. Of course at certain times you will get 1 lazy person here or there or a slip up when it's busy due to how fast they move but they are always delicious. Highly recommend a tray and anything you get will be good I can promise that. The burgers here are absolutely delicious and always cooked to perfection. The secret is to ask for a side of cheese (cheddar) to dip their fries!!!!! I'd love to review the entire menu at this point but it's fair to say I've never had anything I didn't like and I'm oddly a VERY picky eater. 10/10 read more

Love this place! The staff is always friendly, the service very efficient, and the food delicious! I know I can always count on a good experience during my lunch break or if I start craving onion rings late at night. It also helps that this place is located only minutes from where I work and just a bit farther from where I live! Got lunch here today. The drivethru was backed up pretty far at 1pm for the lunch rush, so I went up to the window. Received my food within 4 minutes. It was hot and fresh. 10/10 would recommend coming here! read more

Cook Out - Junior tray: hot dog with ketchup, relish, and onions; double onion rings; and sweet tea - Hot Dogs Near Me - Wilmington, North Carolina

I have a serious sensitivity to MSG. I believe it's in their food since I had the barbecue plate and within 5 minutes from eating it I immediately got violently sick. Cookout should advise that they use MSG. I was up most of the night with a headache and vomiting. Beware if you have a sensitivity to MSG. I wish restaurants didn't use it to enhance their food. read more

We eat dinner very late so we usually get food at Cook out a lot. The prices are reasonable and I always order the cheddar style chicken sandwich, onion rings & caramel milk shake. It would be nice to prepay for the food online through an app, but unfortunately they are not that far in advanced with their technology. One last thing, we live in Leland & are all looking forward to the new local CookOut opening up on 17 here. read more

My first time at a Cook Out. Food was really good, we got hamburgers, hotdogs, fries, chili cheese fries and shakes. Everything was really tasty. Would have given 5 stars except every time we needed something (a fork, some salt etc), I had to go back to the person who took our order and wait then ask when they were free. They have napkins, spoons, ketchup out but not other things that you might need. Got frustrating after the first time. But, the food and service were really good. Will be back. read more

Cook Out is a funny fast food joint. There's something I love about it's simplicity. It's very "no-frills". Their menu doesn't use any fancy words to describe their foods. It's simply "Fries" or "Slaw". The food trays come in styrofoam boxes. The sandwiches are wrapped in tinfoil, no branding. Hey, that's cool Cook Out. That being said--the food is still fast food quality. Cook Out tends to hit big or strike out, depending on what I get. This time around, fries were crispy, hot and tasty while my burger was lukewarm and hard to eat. They have a ton of weird milkshake flavors. Haven't tested these out, but maybe you should give that a go. Anyway, food came out lightning speed. This location actually had a sit-in lobby which I wasn't used to. read more

Cook Out - the front of a restaurant - Hot Dogs Near Me - Wilmington, North Carolina

As a northern (New Yorker) cookouts are not my norm. However this is also not my first. They got our very large order correct (feeding 6 kids and 4 adults). Food was nice and hot. Those seasoned fries and hush puppies get me every time....delish. Star removed because the soda machine was broken. Also the chicken quesadilla had a spicy kick for a kid to eat (cashier knew it was for a child and didn't say anything). read more

Best fast food in Wilmington. As good as it gets under $10. Lately when im here for lunch the same guy is at the register. He does a great job describing what ya get to newcomers. The burgers are ok- sides and shakes are great!! Restaurant and restrooms are clean. read more

All i can say is that i was Extremely disappointed in the quality of my food. I usally enjoy their food but today about 2pm i ordered my usual. a double with cheese and a lg Cajun fry. Well i opened the fries and they were not only cold but they were regular fries. I then moved on to my cheese burger.. well when i opened it, it looked like a week old burger dried out and yet wrong. there as no cheese. I ended up throwing it all out. what a waste of $10. This place used to make the best burgers in town, Not sure what happened but i can say, 5 guys now has my business. read more

They told me 5 minutes but really i think the quesadillas could've taken 2.... Burnt, No sauce, overcooked chicken. I don't even know how they could give their customers food like this. It's disgusting. Step up cookout. It's not that hard to make a damn quesadilla. read more

Cook Out - a burnt ass quesadilla - Hot Dogs Near Me - Wilmington, North Carolina

Love cookout but this location was horrible. The staff was rude and cussing at the window to each other. The food was good but got like 6 fries in our order. Will not go back to this location ever again. read more

Super nice Cook Out located between two small strip shops, Port City Java on one side & Dunkin Donuts on the other. This location is not like most of the other Cook Outs where they only have drive-thru & walk-up ordering, this newly constructed building has the drive-thru along with an indoor dining room. I went through the drive-thru on my visit & service was very friendly & speedy, 5 or 6 cars ahead of me & I was out in about 10 minutes. The food was great, I love Cook Out burgers anyway, this new location did not dissappoint, I'll take a Cook Out chargrilled burger over any other fast food burger any day along with one of their awesome milkshakes. read more

Cook Out - Huge Cheeseburger: Cook Out - Wimington NC - Hot Dogs Near Me - Wilmington, North Carolina

See all

It's delicious, basic cookout food, made to order and priced perfectly! The average "tray", which comes with two sides and a drink is about $4.50. The fantastic milkshakes are $2.59 and up. The portions are generous but not to the point of being overfull. Great value, delicious food, friendly service! read more

See all

This place was banging. I'm from up north and i will definelty be back again! The milkshakes are thick and the burgers are exactly like a cookout from the backyard. read more

The best Cook Out in America. I would rather eat here than a five star restaurant. Every time I eat food from here I ascend into the heavens and gain five years on my life from the sheer joy and happiness that I feel. The flavors are magical. Makes any other Cook Out taste like five day old McDonald's. Also Nate in the drive thru deserves a raise read more

Wow! I love CookOut! But not this location... if this had been my first time eating CookOut I'd never return to another location. Order was missing food. Then when I asked for the missing food they looked shocked like I was begging for something crazy... Then 10 min later they gave me the wrong thing... Then again dumbfounded when I showed the item I got wasn't what I asked for... Then another 5 mins and I had the most 1/2assed chili cheese fries... it looked like someone ordered a burger and the tiny drops of chili and cheese that fell transformed my basic fries to the item I received... Hot dog buns was hard and dogs looked like they were left in the microwave to long or something... No smiles no one was friendly... can't believe it's got the same name as the CookOut Drive thru down the street... go to CookOut drive thru to experience what it should be .... read more

I've gone here since they opened and took place of the original taco bell.. they've definitely had their ups and downs but have always been there for me when i need something for the munchies. tonight was probably the best food and customer service i've ever had from them. 10/10 will never let me down. read more

This Cookout location was packed with customers in the drive thru but we got quick, good service in the walk up window. I've always seen Cookout in the south and this is my first time having it. I actually enjoyed it! I had to get the cheeseburger with Cajun seasoning, it was a juicy flavorful burger. I also got onion rings and a chicken quesadilla. I actually liked the random side options too. Most people in my party got their own tray and it was the perfect amount of food and it was served hot and fresh. Cookout did not disappoint. We'll be back! read more

The only reason we continue to come to this place is the location. It's perfectly situated a 2 minute drive away. The food, albeit decent is 50% of the time made wrong. Wrong condiments, wrong stuff in the bag- wrong food items. it's just ridiculous. If I requested this place to replace the meals they've gotten wrong, I'd have enough free food to eat lunch every day for at least 2,weeks. No, that's no exaggeration. Do yourself a favor and skip it if you can. It's not worth the hassle. read more

Love the restaurant and service but the male bathroom is awkward. The bathroom is a one person room but the urinal is right next to the door with no wall covering up the user...if the door is not properly locked. I would recommend a small wall or cover be placed there so that the user and passerby's don't get a peep show. Food was good and so was the customer service. read more

Love it! This Cookout location is right near where I live and the deals are amazing! I get a cheeseburger with onion rings and the beef quesadilla- always hits the spot! The milkshakes are delicious too- with so many flavors to choose from, it's always a difficult decision! Very nice staff, quick service, no issues. read more

Worst service in the history of cookout. The person at the window was as rude as possible. She didn't say hello, respond politely or even acknowledge our presence. Uncivil and stupidly slow. Drive thrus universally suck these days. read more

I ordered a tray which took forever to be ready, and when I did finally get my food the order was wrong. Maybe just a simple mess up but it was sloppy service. read more

This was my first time here and I loved it! My husband ordered a burger without onions but got one with. That would be they only reason for 4 stars not 5. I have a severe onion allergy and that was well accommodated. Praise God a place I can eat without having a panic attack wondering if they'll take my allergy seriously!! And the young lady that took our order was very reassuring to me that they would handle my food with all caution. Woo hoo!!! read more

Stopped through the drive-thru with orders for the family. The cashier was friendly. Got our order and noticed one of our shakes was missing. Asked for it, and it was sitting right there at the window, just didn't get handed over. Ok, no harm no fowl. Got home and two of our five orders were missing sides. Not cool. We made it work with what we had, and the food was good, consistent with other Cook Outs. Apparently they need to do better in checking that the food is in the tray before handing it over for bagging. Three separate items missing in one order is a bit ridiculous. I will likely try a different location next time I get a cook out craving. read more

Stopped here with the family and all of us agreed our meal was delicious. Normally we just go to our local Cook Out back home for the awesome milkshakes. The staff was quick, knowledgeable and professional. Drive-thru was speedy. A very satisfying visit. Thank you! read more

What a great value place. The combo menu allows you to select a main meal (burger or chicken sandwich or quesadilla) then two sides from fries to corn dogs, yes corn dogs! And finally a drink, add $1 extra for a milk shake. All for $4.99; ok! Ok! You like me are thinking burger and two very small sides, no! They are full sides! I ordered jerk chicken sandwich with a side of onion rings & corn dogs (because I could) & a bottle water (not extra) and my friend got a double burger with fries & a quesadilla and upgraded to a chocolate milk shack. Our total with taxes was $12.26. The whole meal was cooked to order, hot and feast. The the sandwiches, fries, & onion rings are standard drive threw quality. However, I was surprised the corn dog was full size and the quesadilla was a pleasant surprise, just enough heat to make anyone happy. Would recommend this place and am not surprise to see a long line at the drive threw. We need one in the DMV... it would be a hit! read more

Cook Out - 40 selections of milkshakes - Hot Dogs Near Me - Wilmington, North Carolina

My favorite fast food place! It was quick, tasted great. Service was polite and efficient. I wish we had one near hampstead nc! read more

I go to cookout VERY often and I've been going for awhile, always get the same thing, and most of the time I'm recognized. But since Cookout changed managers its gone downhill and its gone quick, most of the new staff are rude and the GM is rude too. I barely even go anymore and whenever I go my orders wrong. read more

We had cookout shakes last night for the first time and we're so impressed we knew we HAD to get them out last night in town. The drive thru line was LOOOONG but the wait was well worth it! The workers inside kept the line moving at a steady pace and, most importantly, made some of the best shakes we've had! The window person was pleasant and didn't give the appearance of being overworked or overwhelmed and we cannot praise them enough for their efforts! We are cookout fans for life and hope they come to Columbus Ohio soon! read more

I'm specifically writing about their $3.98 Barbeque Plate. This is a lightly spiced butt roast, pulled. Comes with Hush Puppies, Cold Slaw and Fries. Not as good as Smithfield's but one-third the price for a large-portioned plate. I've never ordered anything else here, and I stop once or twice a month for it, cheap, good AND fast! read more

The food was good, however, customer service was terrible. I never received napkins, or the honey mustard that I asked for, and when we got to the window, the lady never said a word to us. read more