So the lady that handled my order was great her name was Briley. She was friendly and courteous. The food was good as well. The place was inviting and music being played was good. What I didn't like was that a man( General manager) yelled at her for giving me additional sauces without charging me. He yelled at her in public . Maybe she wasn't aware but that was extremely uncalled for . I went back up to her and gave her the money for the sauces. That wasn't an issue for me but I felt bad that she wasn't aware treated like that . This will stop me from Coming to this location. If this is how you treat your employees. read more

Decided to try em out, im always craving chikie nuggies, or strips. I gotta say u get more food at the same price of most other businesses. My only protest was the size of the strips, its why i always pick the max number just in case. Quality wise? The chicken is premium meat, tender n delicious. The fries were well done and tasty. The coleslaw was nice on the creamy milky side. The toast was delicious also, can literally make a taco with what u got. Lol Had to get their actual tacos for my mom its like not really a taco. Cuz its just a strip inside a four taco shell. I think they would be better if they minced the meat and gave it a more soft byte. Most of their stuff is spicy oriented n fried. Wished they had grilled options. Other than that? My meal was fine. Big heads up! The to go cups? They flimsy as hell! Lost half my drink when i gripped it a bit too hard. Cup just exploded on me. read more

Zaxbys - 6 pcs chickys! - Salad Near Me - Valrico, Florida

Call the store back to tell them the sauce was watered down spent $68 on tenders wouldn't let me return my order but offered me a free plater yeah $8 when I spent $68 on my next order no thanks as a loyal customer for 5 years just lost will never return Ty Kelly the manager spend to much money to get subpar service I wanted to drive back to fix my order and to say they can't fix it. read more

Zaxbys - Salad Near Me - Valrico, Florida

Asked for an extra honey mustard sauce, was told it was an extra .25 cents. They waited while I dug for change. The chicken fingers are half the size of the ones at Publix read more

So I had a craving for some Zaxby's today. So I went in and got me a Big Zack Snack. That includes three chicken fingers, a serving of fries, a slice of Texas toast and a small drink. Which is more than enough for me to eat. The young lady who took my order had a little bit of difficulty inputting my request into the register my order since I wanted the chicken fingers covered with tongue torch sauce, it took her a few minutes and she had to have some assistance to put it into the system but it finally got taken care of. My meal came out fairly quickly and my chicken fingers were hot but the fries were not so warm. The Texas toast was delicious like normal. Overall my experience was good and I do truly like the chicken at Zaxby's! read more

What the heck happened to this franchise? To start with it looks as though it was never cleaned up after the last storm. Second the food was lousy. There was so much salt on everything it made pre packaged TV dinners seem healthy. The owner or corporate better do something soon or it will be out of business so sad. read more

I don't understand why all of the chicken at any Zaxby's is old chicken. The bones are almost black or black from age, a sign it's very old. Usually the french fries are really good, but this visit they were cold and not cooked all the way through. I love the sauce on the chicken and the seasoned fries, but lately every store is the same, and I'm just not willing to keep buying old chicken. The one thing this store does that the Mulberry store does not is give a veteran discount. So I gave them a 2 star instead of a 1. read more

Stir to the counter for 15 minutes while they filled online orders absolutely no concern for the people standing on the floor in front of them. Left the restaurant without ordering because the customer service simply didn't exist. read more

They get my order wrong 3 out of 5 times. I literally asked if they put my honey mustard and bbq sauce in the bag and they said yes. All there was was Zax sauce. read more

Terrible service.This Zaxby's is not franchised owned and is owned by a individual owner.The services is terrible.I did a online order just to find out someone else picked up my order.They don't verify who is picking up the order out of laziness.Not only did they allow someone else to pick up my online order but they also couldn't resolve the problem by either making my order again or giving me a refund.I had to call corporate and now I'm waiting for a resolution call or email.Do not order at this Zaxby's read more

The only bad thing I have to say about Zaxby's and I hope they hear me out. We need more Zaxby's locations!!!! Wings and Things is my go to lunch box and boneless chicken with the teriyaki sauce. I need to take the name of the lady that works at the drive through, she always has a smile on her face and is very courteous. She works at the Zaxby's location in Valrico on 60. read more

Zaxbys - Boneless chicken wings with Teriyaki sauce - Salad Near Me - Valrico, Florida

The grilled chicken salad was ok, but I didn't like the wings. I asked for traditional wings dry or naked, because I like crispy wings. I guess you can't get them that way. Some kind of sauce was on them and they were soggy and gummy, not the least bit crispy. A waste of money, I threw them out. read more

I was not really impressed with my meal. I ordered it off of post mates and maybe it just took too long or it was just wasn't that fresh to begin with. Their "special sauce" is pretty tasty I will say that much. but that is basically it. I didn't experience the same as everyone else. The cheese balls were the best out of the whole order. The chicken was the main reason why I wanted to try this place but I would give it one more chance before just writing it off. read more

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Very pleased to give 5 stars to a great location with a great product. Not only that but after I checked in I got a 10% discount which they happily applied to my check with absolutely no problem at all. read more

The problem I have with this Zaxby's is not the quality of food...Its everything else. On multiple occasions, I have gone to this Zaxby's and the wait time is always ridiculous. This past weekday, I waited for over 20 minutes, to then hear the manager say that we are no longer taking any orders. As a fast food restaurant, its anything but fast. Furthermore, the cleaniness of this place is also a concern. With Covid numbers continuously raising, this is not ok. Please take the extra drive and go to the Zaxbys a little further away. He truth is that the overall time gone will probably be equivalent. read more

We stopped here for lunch on a Sunday. It was pretty busy and crowded but didn't help the system was down for a few minutes. I gave 2 stars just for the food. Everything else was lacking. This store needs a serious deep clean. Everything felt slimy or sticky. The staff felt very disinterested in their job and we even waited on one to finish checking his cell phone before he realized customers needed help. We won't be returning to this location. read more

I tried this place twice (because I wanted to give them the benefit of doubt) and I really wanted to like it. However, while it is not horrible, it isn't good either in my opinion. Pros: portion size for price is good. Texas toast and the crinkle cut fries were good. Cons: Both times I found the chicken tenders to be slightly overcooked and dry. The coleslaw was bland. Unfortunately, even though my visits were months apart and it was fairly empty during both visits, both times the restaurant felt really dirty (i.e. dirty tables, dried spills by the beverage machine, sticky counters and dirty floors.) read more

Got in line and used the app to order at 7:58PM and the doors were locked to get in. No sign on door that long was closed but I called and the guy said sorry it's closed you will have to get back in the car line to wait for food. Please post signs that are correct and let people know your correct times. I will delete my app and go somewhere where we can use the dinning room. read more

This place terrible dude, I ordered my food at 7:30, bro 7:30, I got there 7:45 to pick it up, doors locked. Like what? Sign on the door specifically states yall open till at least 9, like that's some lazy ass shit, locking up cause you don't want to serve past 9, I get it, probably had a long day, but wtf dude I ordered my food at 7:30 and ended up going in the drive-thru line to get my shit at damn near 8:30, waste of time bro, food was cold asf and they gave me attitude for asking for extra sauce that I paid for that was on the receipt, definitely wouldn't waste my time here they ass asf no lie, never had an experience with any other Zaxby's like this read more

the service was terrible the lady screamed at me when i was trying to order but i couldn't hear what they were saying and the service was awful and i left that's all read more

This place has pretty good food considering it's fast food. The kid meals are a great deal! My only Complaint about the food is that the cheddar bites are amazing when fresh but most often they have been sitting a while. I would be happy to wait a while for fresh food. Also be sure to check your drive thru order for accuracy. read more

Best chicken strips around! My favorite fast food restaurant! Best chicken fingers outside of Elephant Bar in California!! Tender, juicy white meat tenders, creamy crinkle cut fries, texas toast, and great coleslaw (think KFC slaw) and many dipping sauces to choose from. My favorite is their honey mustard., Of course you can get sandwiches and salads, which are great too, but I seemed to go back for the chicken tender plate. Portions are generous enough and prices are comparable. Restaurant is inviting and clean. Always a great lunch choice. Even my 3 year old twin grandsons love this place!! read more

I hate to admit this, because I'm a loyal chick fil a patron, but zaxby's grilled chicken sandwich is really good. It's more plump than chick fil a and their bun is really good too. read more

We love Zaxby's and eat at them frequently. While traveling to Tampa, we decided to stop in. It was an hour before close and they had already mopped and the tables were wet. My child ordered a kids grilled cheese and couldn't eat it because the bread had so much salt on it. Our salads were thrown together haphazardly and I was told I couldn't have buffalo chicken on my Cobb salad. (I order this all the time at other locations). It was disappointing as we are huge fans of the chain. The staff was closing the whole time we ate and one of our salad plates was broken. I know y'all can do better than this and I hope the night shift makes some crucial changes. read more

Zaxbys - You can see the salt on the bread. Not edible. - Salad Near Me - Valrico, Florida

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This place sucks. I was a regular customer here and they lost my business over wanting to charge me for sauces that my meal should have included for free. Staff is rude, and unprofessional will never go here again. read more

Ladies that work here are always so friendly. Nibble is perfect for my 5 year old. Best cookies in brandon. read more

It is fast food. Maybe I should not expect much, and maybe it was just my experience. Full disclosure, I have only been there once. My wife and kids have been several times, but I have no desire to eat there again. The chicken was greasy and not so great. Maybe they had an off day, but there are other chicken places -- near by. Not for me. read more

I've never had bad service or a bad meal here. Zaxby sauce is addicting! The chicken is always juicy and fresh and I love the seasoning on the fries. The sweet tea is sweet enough to send you into a diabetic coma if you're not careful. Love this place! read more

Sad to say I go to this place a lot. I order from my phone and then go inside and pick it up. Easy Peezy lemon squeezy. I can't imagine a process any more unproblematic. I often go through the drive-through to and it's even more quick. I don't think I'll ever stop going to Zaxby's. Love it! My food is always fresh and there's nothing ever wrong with it. Whenever I'm with my friends and we want to go get food I always suggest this Zaxby's. Great chicken, great sauce and I will always be willing to pay $.25 for it. read more

Great food, decent prices, and fast service! This location is convenient to my house as well, which is pretty great. Their drive-thru is fairly fast, as well as their inside service too! I have always had a positive experience here. Their food has always been very good too, definitely above average than your typical fast food joint. The employees are usually fairly friendly. Definitely try one of their salads, they are amazing! read more

Disgusting place - if you wanna get sick eat here - bad services food is disgusting and trust me it would make you sick - I tried to call the owner or manager and he is as rude as the rest of them go figure read more

I love the wings here. Zaxby's for the win! Extra sauce please! Try the original wings and the tater chips.

I go to this establishment fairly often and the food is always excellent. My only issue with the food is the quality of French fries. They used to be soft, with a bit of a crunch. Now they're harder and seem like they've been left out all day. The place is fairly clean and the staff is nice. It would be great to eat the fries they used to sell. read more

I love Zaxby's and this location has always come through. We live in Riverview & drive to this Zaxby's because of the quick service & food has been just right each time. read more

I love there wing platters. The fries are great.

They are always so friendly when we order. The food is always hot and fresh. I usually get the Kickin' Chicken sandwich, it's delicious if you like, well, a kick to your chicken. I really enjoy the food here as well as the atmosphere when we go in to eat. The place is clean and the people are nice. Feels and tastes more restaurant quality than fast food. I love Zaxbys. read more

I really dont know why I done come here a lot more. The chicken is really really good. Something I have noticed it the price is the same but the chicken seems to be getting smaller. The fries are really good and they texas toast thats comes with the meal is awesome. I always get the chicken tender platter with double chicken and fries instead of cole slaw. I have been getting that from here for about 8 years now. Everytime I come here i enjoy the food and I definitly recommend trying the chicken here. read more

This place always has great food! Never had a issue a issue there, with the exception of the problematic coke machine. Very helpful staff .

I was so happy to finally get here to try this place! and it was everything I though it would be! I ordered the selection that had boneless wings, chicken fingers, and fries and wow the chicken is so tender!! The fries were delicious too! The staff was very friendly and the place was clean. I got a discount coupon for chekcing in which is a nice treat! I like that it is a fast food experience where you can get in a out pretty quickly if needed and go through a drive thru but if you dine in- the atmosphere is more of a restuarant type of setting. I will definitly return!! read more

I missed having a Zaxby's near by for SO long. Now that we moved here to Valrico I've had to hold myself back from going as much as my little heart desires. Man how I missed their chicken & their Zax sauce is true love! Fried mushrooms & Caesar salad are great , I usually get the chicken finger platter. Some yummy stuff folks. Did I mention Zax sauce ? Mmm read more