Can't visit the south and not grab Zaxbys. Came here for my obligatory zaxbys run before heading back to California and of course it didn't disappoint. The food was tasty ordered 4. Piece chicken meal with slaw and of course sweet tea. The service at this location was stellar and for it to be right off the rest stop the location was pristine. read more

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The service in this location is the poorest I've experienced. The food is always cold & seldom does the app get your order correct. One bd apple can really make a chain look bad. Also, if you want to call and complain to management, save your time. No one will answer the phone. Guess they know they will get bogged down with calls from dissatisfied customers. It's pathetically embarrassing to know people traveling through our area get this impression of Zaxby's, if they've never had it before. read more

As a big time bible thumpin' CFA lover, it always hurts the one day of the week where if you want some fast food chicken while on the road you need to make other plans. Enter this Zaxby's in the middle of nowhere GA. We don't have Zaxby's where I'm from in PA and my one prior experience with the chain in NC was pretty good. This one, not so much. * Cheddar Bites - pretty bland and they came with no sauce * Chicken Finger Plate - chicken was good but the fries were borderline cold * Boneless Wing Meal - again, good chicken with nearly cold fries Two more things worth mentioning. One is that they completely short changed us on any and all sauces. The obvious answer is don't ask at the order point if no one is quality checking that they're actually going in the bag. Two is the whole Texas Toast in the plastic domed container thing. Unless you take the top off right away and/or eat it right away it basically turns into soggy mush. No good. The one good thing is that this place is right off of I-20 so it couldn't be any easier to get here. The one bad thing is that everything aside from the chicken wasn't very good and with a lot of competitors all around, why would you want to come back? read more

Zaxbys - Fast Food Near Me - Thomson, Georgia

So basically I went here and first of all, the employees were rude. The lady that served us had an attitude. Their ice cream machine was broken, which really wasn't that big a deal. 2 zaxs snacks neither of them came with toast, they forgot our drinks, and to top it off they kept us waiting for 20 minutes for not even a half decent meal, there was also a bug in the fries. Never coming here again. read more

This place has gotten to where it's disgusting as a lot of places in Thomson are! Nasty, not clean, as the fountain drink station is a pig stye! Last night we got the Zac box with lemon pepper chicken, and it looked and tast as if they just dumped the lemon pepper on it by a dump truck! Couldn't eat it! Wnt be going back! read more

The salads we got were ok. But if the prep area is as nasty as the dining area, we are in trouble! The self serve drink machine was splattered with some red liquid and partially dried on. The tables and seats were nearly all full of crumbs and greasy finger prints. The restroom doors looked like they have not been wiped clean in several days. There is no excuse for a restaurant to be in this state. Somebody needs to be in cleaning duty inside and out. read more

I'm a pretty patient person but this fast food chain did not deliver fast food at all. Maybe it's because we got caught in the lunch rush but ooof. read more

Waited a while to get a grilled chicken sandwich with lettuce and tomato... See a picture for reference. When I asked for more lettuce and tomato she said "it's on there baby". And did not give me lettuce or tomato. read more

Zaxbys - When I asked for a grilled chicken sandwich with lettuce and tomato - Fast Food Near Me - Thomson, Georgia

Just got some food from Zaxby's. I'm pretty sure the fries were held over from last Friday. Seriously , how hard is it to keep fresh fries? I guess that's where we are today, absentee managers and workers who could care less. Zaxby Corporate may want to consider a few more unannounced inspections, especially to this location. read more

The tables where sticky and they forgot my daughters meal. And after I told one of the workers they gave me a rude response.

Same as always very nice and friendly people and try hard to make you known that you are appreciated

We went for the last time months ago. Prices are getting way to high and the chicken strips are very small. Understand that it's a place of business and employees need to be paid but you should get something for your money and the small sizes of chicken strips you are just donating money. read more

Worse fast food in Thomson. Slow. Nasty. Unfriendly. Would. be a minus 1 if I could give it that. You will get sick from eating here. read more

Sigh says they open at 10:30 on their door. Sit for 20 minutes for them to say they don't accept orders until 11. Lazy workers walking in ten minutes late. Makes the franchise looks awful. read more

So disgusting! The restaurant was supposed to close at 10pm and we came in around 9:30. It's now 10:15 and we are still waiting on our chicken finger order. My husband and I were traveling from Louisiana and stopped off for a bite to eat. We came inside because we had to potty. Every surface of this restaurant is covered in garbage. Straw wrappers all over the counters, tea splatters and sticky sugar residue, no tea left at all, bathrooms smelt awful and trash was left all over the ground. The staff is too busy cutting up with each other to work. A customer ran behind the counter and into the kitchen for some reason. I love Zaxby's. We stopped here because I've had great experiences at other store locations. This location was in disrepair. I didn't want to be too obvious taking pictures of the awful state of things so I'm sorry the pictures are odd. I will definitely not be coming back here and neither should you. As I'm about to finish this review, the employees are running around the store hitting each other with menus! Order finally received at 10:20. read more

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I love zaxbys chicken, it was fresh and hot and fried perfectly. Both the salad and the combo were great. The coleslaw was delicious as well, my favorite coleslaw ever. read more

Zaxbys - Fast Food Near Me - Thomson, Georgia

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Zero stars if possible. Literally waited over 30 minutes in the drive thru lane for one sandwich. I watched it sit on the counter while other meals were made and passed out inside. And most of the workers were just standing there. read more

Everything was fine until i left and walked back to my hotel. I took a sip of tea and swallowed a wad of paper napkin that was in the tea. Absolutely disgusting. I have a sore throat now from some of it going down my throat. read more

This one of the dirtiest zaxbis i have ever been in tables were dirty the bath rooms no soap the toilets were filty. This place was just nasty read more

Had lunch here. We all got salads. Very fresh and well prepared. Good healthy stop. Service was good and restaurant clean

AMAZING , honestly THE best fried chicken I've ever had anywhere !!!! they NEED to expand , FUCK kfc , FUCK churches chicken , FUCK popeyes chicken . ZAXBY's has em all beat , cheap , delicious , flavorful. FTW read more

We came into today and the customers in line had to wait until the employees finished their conversation. The lady working the register was talked to two others that were on break. Of course food wise Zaxby's is the same at all locations. However, the customer service at this location is the worst I've ever encountered at any Zaxby's. read more

Were y'all f*ing with me when you gave me the wrong salad dressing, none of the sauces that I ordered with my fries, no drink that I ordered (my bad for not noticing before I drove off but c'mon), and the only utensil being a f*ing knife to eat my salad? Are y'all blind? Lmk, thanks. read more

I came in around 8pm for a tea to have on my road trip. When I ordered, the cashier said "I think we have unsweet" and proceeded to ring me up. When I went to fill my cup... No tea of any kind... So I went back up to her and told her. She sort of looked confused and I asked for my money back. Then she looked even more confused, so I am guessing she's never had to refund a customer or was never taught... Then I see a huge vat of tea behind her and I say "is that unsweet tea?"... she looked back surprised and relieved and checked. Luckily for both of us it was, and I got my tea. I know it's Thanksgiving rush, but maybe this location needs to provide a little more support or training to its employees. read more

This is one of the grossest, slowest Zaxby's locations. The chicken fingers were extremely small, fries were overly salty. Would not recommend stopping at this location. read more

Normally I love Zaxby's but this location needs to really find some decent people and give them some customer service lessons because what's there now is SERIOUSLY LACKING. The lady taking our order did not greet me or anyone with me, she was rude and had a look on her face that clearly showed that she didn't want to be there. The restaurant was practically empty but it still took almost 15 minutes to get chicken strips and fries. The strips were not fresh, very dry and the fries were cold. read more

This place is amazing!!! The food was very good. Chris makes us always laugh and have a good time at zaxby's. It cool that they hired a magician and mime read more

It was good. I chose this over any local restaurant that I wasn't familiar with the name. Food was hot, tasty and not overly seasoned. Very consistent. I ordered the chicken fingers and two pieces of toast instead of slaw. Super full off that meal, couldn't finish. Professional clean friendly staff & tables. The banana pudding milkshake was the best ever. It doesn't beat Chick-Fil-A but it was close. read more

A pretty dirty Zaxbys in our experience. Bathroom had no paper towels and all the tables that were empty in the dining room were dirty. Floor needed sweeping and the chicken fingers were dried out and cold. read more

Usually like Zaxby's but have currently been waiting for 20 minutes and still do not have our food. This is supposed to be fast food. There are groups in front of us that also do not have their food, about 30 people. There are many other options on this exit off the Interstate and I recommend that you choose any of the other ones! They have even stopped taking orders since they cannot fill the ones they have. The place is dirty and no one is wiping down the tables. Go somewhere else! read more

So over priced fast food on the face of the earth...12 dollars for 10 wings...and really just so average...my last time for this place

Slooowwww service. Lost our order. After 10 minutes had to retell them what we ordered to get our food.

Awesome experience!! Friendly smiling cashiers, clean store, great and outgoing manager who runs the place with pride. Food was wonderful and I received my food faster than any other Zaxbys I have been to. If any of you Zaxbys executives read this y'all take care of this one! read more

The salad is the only safe meal to order. It was pretty good. Only Don't order the toast. The bread was salty, it tasted like they salted the butter. The wings were under cooked and very salty. We sent them back. The fries were over salted too, and were cooked in old burnt oil, yuk! The meal was defiantly over priced for the quality. There new Coke machine was not working properly too. I am done with Zaxby's never again! read more

They misplaced my order and the girl that took my order just stood there as did the manager. The chicken fingers were the smallest I've seen at a Zaxby's. read more