Don't Go to Zaxbys around 8pm i went tonight at 10:20 and got the big zax snack, Man they gave me about 10 fries and chicken tenders the size of my pinky if not smaller. Didn't like it at all. read more

Between incompetent employees standing around not doing nothing they will no longer receive my business I've tried and tried again here but in counting after tonight I have ordered food 10 times and not a couple out of ten EVERY single one of those ten times something has been wrong or completely missing in my order I don't know how they make it so hard to make food right. read more

I noticed no one had written a review in awhile so here goes. This zaxbys has pretty good service for the most part, majority of the staff is good. It's pretty average to be honest. Which is why I gave it 3 stars. Like I said, the staff is pretty good but I've noticed a few times that one person would be doing a-lot more work than the others. On multiple occasions I've seen people stand around talking and one person doing everything. The food is good, but Ive seen some orders being wrong, which is to be expected, mistakes happen, when this happens the staff is always super nice and helpful, and usually gives you something extra. Honestly, i think the reason they struggle so much is because they have low staffing. Another thing is, the parking lot. Its awful honestly! The drive through as-well. This of course, Isn't the staffs fault. Whoever designed it needs to think things through. I praise the workers that are doing their best! read more

Slow service and while some employees are polite and respectful, some act like they could not care less if I ever came back again. I certainly will not do another mobile order after waiting 30 minutes for mine to be ready. I sat outside the restaurant waiting, watching drive through customers come and go. I finally walked up to the pick up window outside and was told they'd get my order to me. After about five more minutes, I walked back up to the window and someone handed my "curbside pick up" order to me. That person was unconcerned and turned her back on me when I asked what happened. Another employee came to the window and apologized. No consideration though for such poor service. read more

The food is hit and miss, like most fast food places. The staff is always polite, at least. You may wait 5-10 minutes before making your order, but the food is usually prepared and handed to you in 3 minutes. The chicken strips range from so moist they might not be cooked to so dry you know they re-dipped them in the fryer. (Like I said - same as any fast food place. ) read more

We were on the way to visit my parents in the upstate, so we stopped into the Zaxby's Seneca location to grab some food. I ordered the blackened blue salad with tongue torch tossed chicken fingers and Chad got the traditional wings and things with nuclear and a side of spicy fried mushrooms. I love their crinkle cut fries and can never resist getting an order. It wasn't too busy when we arrived and they had four people working the food prep line in the back. The cashier was very polite and apologized that we had to wait for our food (it hadn't even been more than five minutes, so we weren't even anxious about it) and she ensured that everything we ordered was correctly delivered. Everything was hot though the salad greens and tomatoes were obviously dated. But hey, what do you expect when you order a fast food salad? The place was clean and the food same as any other Zaxby's location. I will say the parking lot can be a pain to get out of if you aren't paying attention that the main exit is right turn only. Also watch out for cars coming in from the Walmart side since they seem to care more about getting their chicken fix than your car. read more

This location for some reason can't ever get my Things and Wings meal right. The tenders are alright but boneless wings are rock solid or just flavorless and this happened twice so far. The third time I went the girl at the drive thru was having a whole mess of an attitude. I greeted her with no response from her and said thank you and told her to have a great day and didn't get any reply or acknowledgement from her. I got a zalad this time and thankfully it was fine when I got back to work to eat it. I wouldn't recommend getting the wings or anything boneless at this location. read more

Have gone many times here, at all different times of the day. My go-to meal is always the Cajun Club or Cobb Zalad. A few times when I get the Cajun club and ask for no ranch I'll still get it in my food, but they're quick to apologise and remake it for me, has only ever happened during a popular time of day really, and you can't forget they're humans just as real as you making your food haha. The food is generally alway fresh unless you go very close to closing, but that's to be expected. Fries are sometimes in need of a little more salt, but nothing too bad. Drink machine inside is rarely out of something and kept full. read more

I have been looking forward to trying the new chicken sandwich. Ordered in drive thru. Girls were polite & friendly but my bun was hard & stale!! Really stale. French fries were hard dry & not hot. Very Disappointed!! read more

Excellent! Get the club its to die for. There's always an employee that helps me when I go, her name is Kristen and she's always super nice and friendly and always makes sure my order is nothing short of perfect. read more

Absolutely the best restaurant and chicken. Plus, zaxsauce is the shiz!!. thanks again and I look forward to eating at the best restaurant again read more

I always enjoy this place, the food is awesome. It stays so busy it's usually hard to get a table or a clean table, especially on Sundays and at lunch time. This is a favorite for my entire family! read more

Could not be any slower if they tried. Waited 15 minutes in the drive thru before I got far enough to place my order. Could have been through the line at Chick Fil A 3 times by now. read more

Ate the chicken tender lunch. It was absolutely the worse lunch I have ever eaten. The food is so salty I could not taste the food. This is my second time eating at zaxby's. It will be my last. read more