Arrived approx 1:30 pm on Sunday, 12/29/13.
Dining room not full. Several tables available & no wait to order at counter.
They were not busy.
All available tables had not been cleaned from previous customers. All available tables had bits & crumbs of food. All available tables had greasy fingerprints, greasy handprints & greasy smears.
One of our party cleaned a table while the others ordered. Simple order... Chicken strips, celery sticks & drinks for four people.
The order taker told us that it would be a few minutes. We all sat down to our table that had been perfectly by one of our own.
When the food was delivered, we were treated to some chicken strips, some sandwiches & no celery sticks. Our order was mostly wrong! The food delivery lad scooted off completely confused because, as he told us, he was told to bring that food to our table.
Our drink cups were delivered & we each were completely successful in finding the soft drink machine & drawing our own.
The food delivery lad showed up the second time with a plate of chicken strips for us to divide. We considered that as a peculiar kind of progress.
Still no celery sticks. Our delivery lad gave us his friendliest, "My bad !!!" And trundled off again.
As quick as a flash, he was back with a plat of celery sticks for us to divide. The plate was so full that a good many celery sticks had fallen onto the greasy tray that he used to bring the food to us. Our delivery lad was nice enough to hold it over the center of the table & say, "mmmm ... Y'all wanna get em celery sticks off th tray ?"
We declined his kind offer & the trundled off again.
Moments later, the youngest of our group realized that she was completely without ketchup for her chicken. The oldest of our group went to the condiment counter & found that the ketchup pumping machine which holds 1 gallon + was completely empty.
Upon stepping over to the uncrowded counter & telling someone, we were informed that the ketchup would be right out.
Five minutes later, the same person was waiting at the ketchup pumping machine & the same person behind the counter assured all in hearing distance that the ketchup would be right out.
And it happened ... Our same delivery lad came out, picked up the ketchup pumping machine & took it to the back.
Five minutes later. Our same delivery lad brought the ketchup pumping machine back & sat it on the counter. With a hearty, "my bad" he disappeared again.
When we walked over to the condiment counter to get ketchup we took one of the flimsy 1 ounce construction paper ketchup cups & pressed on the ketchup pumper.
The top of the ketchup pumper was covered in soapy handprints. Also the top would no longer stay on the machine.
Back at the still uncrowded counter, the same lady if great perception said, " is anything wrong , sir?"
When asked if she was the manager, our lady of great perception said, "No!" As she quickly joined us at the newly washed ketchup pumping machine.
Well, we changed our mind about using the newly washed ketchup pumping machine, requested some of those maddening little packets that are so sparingly passed out at the drive in window & made our way back to our table.
Our lady of great perception was very astute in resolving our ketchup dilemma, though. She sent our delivery lad out with 2 dozen packet of ketchup. It arrived as we were putting on our coats to leave.
He consoled us with his very best rendition of , "My bad !"
Going back?
You guess!!!
There is a Chick-fil-a less than a quarter of a mile away & I can resist eating chicken on Sunday.
However, Zaxby's chicken is far superior to Chick-fil-a. read more