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Zaxbys

2.6 (47 reviews)
Closed • 11:00 am - 9:00 pm

Order Zaxbys Takeout or Delivery

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ZAXBYS ATMOSPHERE

What's the vibe?
Quiet
Good for kids
Good for groups

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Recommended Reviews - Zaxbys

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Reviews With Photos

Zaria D.

I love Zaxbys and wish there were some in Ohio or Northern KY. Since it isn't, I have to enjoy when I go south. I went to this location and was just happy to go through the drive thru. It didn't take long to place my order. I got the fried house salad with Caesar lettuce and no tomatoes with ranch. I also ordered a kids finger with sweet tea. It wasn't a long line. When I got the salad I had to request more cheese and fries onions. That led me to not checking the fries. When I pulled off, I realized they were not hot but I didn't go back. The salad was really good. I enjoyed every taste of it. I really believe they have the best salads for a restaurant. I heated up the fries (which I hate doing). I got extra seasoning so they weren't horrible. I just love those fresh, hot crinkle fries. Overall, not a bad experience. The young woman did seem shocked that I asked for more onions and cheese. I didn't want to send the entire salad back so just asked that she put it in a container. Food was good and if in town I would go back. I will just check all my food before pulling out.

House salad
Anton H.

Used to get a full container but now it's half for $13 with a drink. I understand inflation and all but this ain't it. This is the saddest salad bowl I have ever seen in my life

they didnt fill my drink all the way

if i could give no stars i would! terrible service!!! they take soo long to prepare orders and ther drive throo is empty as hell! they do not listen! they didnt fill up my drink all the way! food is terrible! how hard is it to do your job? its literally fast food! do not go to this zaxbys, it is terrible!

Every time I ask for no tomato, I still get them.
Brent Y.

The ONLY reason I'm giving this 2 STARS is because the food is actually good. Other than that, it would be a 1 STAR review. Unfortunately, this is my neighborhood Zaxby's, so if I'm ever craving it, I have to come here. The Food: The food is always pretty good here and whether Drive-thru or walk-in, they're usually pretty fast. Most of the time when I visit Zaxby's, I order the Zaxby's Club Sandwich meal ($7.89). This sandwich is like a BLT with Zaxby's chicken tenders, mayo, & cheese between Texas toast. Basically, heaven in your mouth. The bacon with the chicken tenders is a DEADLY combination. This meal also comes with their delicious crinkle fries and a drink. This time around, the sandwich pissed me off, because it had shredded lettuce. When did this happen? If I wanted shredded lettuce, I would've saved money and got a McChicken from McDonald's. The Service: The service is what makes the review so low. They just really don't seem to care whatsoever about manners. One time, I wanted to order over the phone and they told me they can't take orders over the phone and that I'd have to either order online or come in to the restaurant. I found that odd, because on they website for their store location, when you click order, it gives you the option to call. The next time happened today! I had a $25 gift card for Zaxby's. I told the lady before my order that I previously had issues when they said my card had no money on it, but as I checked it after, there was a balance of $25. I made my order and she tried sliding the gift card....nothing. After trying to slide several times, she mentioned it to someone and they told her to type the numbers in. She tried some numbers twice.....STILL nothing. Now, she goes to get a manager, who I was sure going to handle this. She gets to me and tries to slide the card herself and tells me, "I'm sorry. There's nothing we can do. Your gift card isn't reading." I asked her what am I supposed to do then, and she simple replied, "I don't know." I told her this was unacceptable was she is a representative of Zaxby's and "I don't know" isn't okay. I proceeded to pull out my phone, went to the Zaxby's Gift Card Balance Checker, typed in the number and showed her the $25 balance on the gift card. She then tried the number that I typed in.....it WORKED. Finally! She continuously apologized, but at that point, she had pissed me off. She was so quick to brush me away even though the issue wasn't me. It's their janky gift cards. Overall, even though the food is good, the service SUCKS. I'm going to try and find a different location moving forward.

Front
Aaron S.

It's my 1s time here not as I thought it would've been. But it's clean food is typical, but great. I wouldn't mind trying it out again as we don't have any in New York

Ching H.

Love Zaxby's wings and things (5 pieces of wings which you choose the flavor from BBQ, sweet and spicy, honey mustard, mild, medium, hot and traditional or boneless, 3 chicken fingers, fries, celery, and a toast.) toast is delicious in that buttery spread. Wings and chicken fingers were decent. I don't like the zaxby sauce so I always ask for honey mustard and ranch. I love their ice. They're tiny crunchy bites ice. It makes my drinks tastier. They also have the Coke fountain with many flavors. Cashier was friendly and funny. Great location!

$6.99, you can't go wrong.

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4 years ago

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1 year ago

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1 year ago

SUPER GOOD I love the chicken the fries and the salsas and the other stuff it was super good

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6 years ago

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4 years ago

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4 years ago

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2 years ago

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2 years ago

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2 years ago

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8 years ago

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6 years ago

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7 years ago

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5 years ago

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10 years ago

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2 years ago

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2 years ago

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4 years ago

Hot garbage and I don't mean spicy... this place needs to be shut down asap their giving the Zaxby's franchise a bad name!!

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10 years ago

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5 years ago

Food is always as ordered, they are fast and nice at the window. They even say thank you, unlike the big fast food chains that say nothing.

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8 years ago

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5 years ago

It's 9:27 PM, lights in the parking lot are not on. Not safe at all waiting for food......,,,

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6 years ago

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7 years ago

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12 years ago

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11 years ago

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9 years ago

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5 years ago

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13 years ago

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12 years ago

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7 years ago

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10 years ago

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9 years ago

The zaxbys by my house closed early. Thankfully this one stayed open. Even with a winter storm! Thank you

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11 years ago

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11 years ago

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10 years ago

I love their CHICKEN FINGER PLATE. "Great food and atmosphere!! I can't wait to return and try another dish. The service was on point.

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11 years ago

This one uses way too Much salt . I couldn't eat it . You could see the salt on it . I was very mad bc I love zaxbys

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