Love-a-Zaxbys!!! One of the things missing from home is this yummmmmy chicken spot, so when we travel we hit it every time. This location, right off the main road in Crestview, is convenient and has decent parking. We decided on Zaxbys as our first meal to celebrate vacation starting and we were not disappointed! Fresh chicken, hot fries, soft bread,AND THE SAUCE!!! We need a Zaxbys in Vegas! read more

Zaxbys - 6 piece meal (1/2) - Fast Food Near Me - Crestview, Florida

The workers were friendly. My chicken was hot, but didn't feel very fresh or cooked or something. The biggest problem was a roach on the floor next to our table. I do not recommend dining here. read more

Zaxbys - Roach next to my table. - Fast Food Near Me - Crestview, Florida

Freshly prepared and meal was hot. The tenders were too salty, same as shrimp and cheddar bites. My sweet tea had almost no ice. The workers were courteous, however we did have to park on the side and wait about 5 mins. Raising Cains tenders are way better IMO, or even chik-fil-a. Everything was made correctly, I just didn't like the taste due to saltiness and I like salt! read more

Zaxbys - My order - Fast Food Near Me - Crestview, Florida

Most of the time pretty good find fat in my chicken often but otherwise its really good!

The person in the drive thru the guy with Daisha P, was VERY rude repeating a demand to a customer, he was not patient he could not wait for us to finish getting money out and basically thought the change at my husband. Very disappointed!!! This guy should not be working in the drive through with customers! read more

Horrible , stopped here around 6pm yesterday and drive through line through the parking lot. Parked and went inside waited around 5-10 min just to order because they were behind on orders. Got my food to go and I thought o had ordered beef jerky the tenders were like chewing on shoe leather and probably sat under a heat lamp all day. I hardly eat here as it is but I doubt I would go back again nor recommend it for anyone else to eat unless you send somebody there you don't like. read more

The food was hot and fresh. My husband and I both ordered the signature sandwich. It was delicious. The service was great as well. I would definitely recommend checking them out. read more

The chicken and sauce isn't bad. I prefer canes. I've. Even here twice and it's just ok.

Great food. First experience and we liked everything we tried. The fries are maybe the best I've had in a long time. Love the seasoning. And their grilled chicken sandwich is utterly incredible. Fast and friendly service. Love the smiles and recommendations. Can't wait to try this place again. read more

The person at counter was extremely uninterested in what we wanted, No eye contact, no two way conversation, her demeaner was just off. My wife went back to the counter to ask for pickles. The person at counter didn't interact with her verbally, just handed her the container with the pickles in a side handed motion. The chicken sandwich was warm, the chicken itself had no taste, at all. I can't emphasize this point enough, no taste. The sauce on the sandwich would have masked any chicken taste if there had been any. The fries were ok. It was our first time at your establishment, it was our last. As they say, you have one time to make a good first time impression. That was it for us. rah634@gmail.com read more

I came late and didn't realize they were closing in 5 minutes. They were very kind and offered me to stay and eat if I wanted. Restaurant was clean and the food was still hot and fresh even at closing time. I suppose the most appreciated part was the friendliness of the staff even when they were getting everything together to get home. read more

The employee was so rude specifically Kloe A. I don't know for what reason she was rude but when she was taking my order, she kept talking really fast and quietly in a rudely way. When I paid, she even forgot to get me a drink and I told her politely that she forgot my drink, she just gives it to me rudely like she doesn't care. She ruined my mood at this point. When I asked her for extra sauce, she gave me a rude attitude saying, "Okay". The food was not bad, the French toast was kind of off, but the chicken wasn't dry, which is good. Overall this experience was not the best obviously, but the employees gotta lighten their mood up. read more

Absolutely the RUDEST people i have ever seen. Even the manager on shift is rude and literally trash talking customers INFRONT OF THEM. The manager on duty 1/2/2021 at 6pm to 7pm is the absolute rudest and DUMBEST manager i have ever seen. After SHORTING my girlfriend's cash he then proceeds to talk trash about my girlfriend the PAYING CUSTOMER THAT YOU SHORTED RIGHT INFRONT OF HER AS IF A PIECE OF GLASS SOMEHOW BLOCKS YOU MOCKING PEOPLE. Disgraceful. read more

Ate there for the first time in years. I had the Signature Chicken Club sandwich. It was hot, juicy and crispy. It was very tasty with the sauce and was hot until I finished it. The fries were good. The place was very clean and service was great. Will come back again. Give it a try for yourself. read more

I'm only giving y'all a three because the food do hit. It's good, I can't lie. However, I be seeing y'all eating in the back and making my food with the same gloves you was eating with. Like come on y'all. We know the food good, but you ain't gotta show us. I need y'all to change y'all gloves and eat whenever nobody looking. I was dead watching one of y'all tear then chicken fingers up while I was waiting on my food. Other than that tens across the board. It's clean inside and all that. Oh, and y'all either need to fix that ice machine or get rid of it because it's collecting dust. God bless. read more

15 minute wait to get to the speaker, asked for 20 traditional " we don't have 20". Ok well I'll have boneless wings, " we don't have boneless wings either" Figuring I've spent 20 minutes I may as well get strips and the 10 traditional wings they have left. Wait another 15 minutes to pay, then I'm told "pull forward we are dropping your traditional"..... JUST NOW!? THIS IS SUPPOSED TO BE FAST FOOD AND IVE WAITING NEARLY AN HOUR for mediocre chain food never again. read more

Waited an hour then didn't give us sauce than came with are meal or a hole other meal

I don't understand the bad reviews. We just ate there and had an excellent experience. Wendy H took our order; she was friendly and courteous. The food came out promptly. The salads were fresh and the chicken was so tender. Great selection of drinks. Very clean facilities, including the restroom. Music played at a pleasant decibel level. Thank you, five-star Zaxby's! read more

They always forget salad dressing when I go thru drive thru and order salad. FYI double check before pulling away.

Oh I am so disappointed. The quality here used to be good. The chicken in my salad tonight tasted like it was sour and grilled on a dirty grill. I know they are short staffed but it's a salad. read more

Love the wings and things!! Cookies are soft and tasty!! You should check this place out

I would give this place a zero if I could! I ordered DoorDash and when I got my food the food I ordered was wrong I called the store and talked to the manager and I say that word lightly because she didn't seem to care that I spent over 50.00 for food that my kids couldn't eat. I got upset because her job is to check the food before it leaves the store and she didn't take responsibility but it was also the door dash person's fault. Which is ridiculous to me because your store is the one to make the food. I Will Never go there again and I would advise others to stay away! read more

Fast food chicken joint during evac from Hurricane Irma. Just your basic fast food chain. Looked clean. read more

Let me tell you what... these fries seriously slap. Like sometime I come here just to get fries and Zax's sauce. 4/10 times would choose those over chick-fil-a. That is saying something. read more

I was a little hesitant to eat at Zaxby's after reading some of the reviews but we ended up going through the drive thru and the lady who took our money seemed to be very nice. We received our food rather quickly considering what we had ordered. It was hot and seemed to be fresh. I got the Cajun Club Sandwich. It was ok. I'd give it 3 stars. My mom got the boneless bbq chicken wings (I prefer bone in and I'm not a huge fan of bbq sauce on my wings but I thought they were exceptional) they were very good! I'd give them 5 stars! read more

I have eaten here several times. The food is always consistent and the service is always good. Love their zalads!!

Zaxby's is not off to a good start at all. My husband said his chicken was way way to heavily spiced on one side, the other side was completely plain and trust me he is not a picky eater. My salad was ok the lettuce was warm not sure why because the chicken was a little cold but so chewy it seemed fake. The service was mediocre lots of people in the back standing around and talking etc. I'm hoping things here tighten up I absolutely love the Zaxbys in fort Walton absolutely delicious. read more

Well love this place. The cobb zalad is wonder and worth the money. Too add, I don't mind listening to the Christian music being played. It's their business and if some have an issue, then eat somewhere or keep driving. It is worth the visit read more

The cashier sneezed and didn't wash her hands and handed me a cup with the same hand I asked her very nicely to wash her hands she did but she put cup back on the rack with the other cups people we can't be careless when it comes to your health that should be protocol when working with the public during this time this is why this stuff is spreading so quickly I'm suddenly not hungry. read more

I have not had much luck with the Crestview Zaxbys. I wish they were half as good as the FWB store. The staff is not friendly nor professional. They stand around doing nothing while there are several dirty tables in the dining room. I have placed 4 orders using their online ordering system. 3 out of 4 orders were not ready at the time scheduled for pick up. The last time I ordered, the drive thru cashier rudely told me that I can't pick it up in drive thru that I have to come inside. That's strange, because my order confirmation says I can pick up in drive thru. When I told her the actual rule she just stuck to her guns and ignored me. I have never seen a manager on the floor showing a presence and managing. I guess that's why the employees do what they want and make their own rules. Seems like the store lacks strong leadership. Sad to see a new store run into the ground. read more

Our car broke down on our family vacation and we ended up at the Hotel next door to this place. We ate here multiple times and each time the food and the staff were excellent. I love the fried white cheddar bites (tastes kind of like mozzarella balls..yum). A few of our favorites were the Zensation Zalad and the Kickin Chicken Sandwich and the boneless wings. I really wish they were on the west coast now :) read more

We thought we would swing through the drive thru while our daughter had dance class for an hour and get a snack before we ran some errands, little did we know it was going to take us 34 mins in the drive thru. Needless to say no errands got ran due to the slow service. I love their food but if it takes so long to get it I would rather eat somewhere else. read more

We have had several meals thee & all were good! The drive thru was crazy-busy when they first opened, but not always slammed now.

I decided to go through the drive thru today to grab a quick and easy dinner and my overall experience was satisfactory. My food was cooked well and, as always with Zaxbys, was quite delicious. I ordered the fried pickles now that they are back on the menu, but was not very impressed. I made the bad decision of coming here around 530 which made for a very rough time trying to leave the parking lot, as the only outlet is onto 85 north, headed right for the interstate. The service I received was fine, nothing rude, but nobody overly friendly either. My main qualm with Zaxbys will always be that it is quite pricey for fast food. I love the quality so I'm willing to spend a bit more from time to time, but I would be a much more regular quest if the prices were a little lower. read more

Great chicken. Best in Crestview. It has a very nice atmosphere for a fast food restaurant.

Between this Zaxby's and the one in Shalimar, this one is way better. They have good customer service and their food just tastes better. Not sure why but overall satisfied with them. read more

They forgot the frizzles onions that came on my Chicken Cobb Salad. When I called to complain, the manager didn't appologize, and seemed like I was annoying her with my complaint. She told me the only way I could get my order corrected was to come up there with my Salad, so they could put some on there. I live in Niceville which is a drives away, so it'd be a hassle for me to drive 30 minutes for some onions. Very rude management. read more

I love Zaxby's, but I will never go to this one again. I've been twice and both times they messed up my order. The second time I asked them to remake it and the employee had a terrible attitude. Don't eat here unless you want to be served something you didn't ask for. read more

It mediocre... Chicken is kind of bland, atmosphere is boring and it's just another fast food place, I have been here 4 times and I have never once had a good experience. read more

Zaxbys is awesome! The food is delicious and the fries are the best in the world! Service can be bad at times but otherwise it's great! Warning! They are expensive read more