Ordered prime rib to go when I got home it was well done and not as I ordered it. I called and spoke to a manager. Her name was Wanda Mendedez. She immediately fixed the situation, gave me the correct order and a gift certificate for my next meal to be free. This is customer service at its finest highly recommend this restaurant and this general manager. read more

Texas Roadhouse - Manager card - Salad Near Me - Crestview, Florida

Amazing visit from start to finish. We were greeted and seated within 5 minutes of entering. We ordered Rattlesnake bites, and the Red Chili for appetizers and of course we had those delicious dinner rolls...so good. Ronight I had the prime rib and green beans and my wife had a ribeye steak with steamed veggies and a baked sweet potato...oooweee, so good. If you are in Crestview, stop by the Texas Roadhouse, the resturant is big clean, and great atmosphere for families or for couples, and oh yeah, plenty of parking places. Highly recommended!!!! read more

Texas Roadhouse - Prime rib and green beans - Salad Near Me - Crestview, Florida

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Went here last night with friends, my 2nd time going. Went early by 5:30. The place was packed. We only waited about 15min for a table. They give you free peanuts while you wait. Once seated server came around quickly. We all ordered the 6oz filet. Drinks & salad came out first. I had Ceasars salad & the dressing was really good. Others had house salad, they were big. The loaded potato was huge & the steak was cooked as ordered, seasoned well & quite good, just enough. They have a lot of servers, so the tables turn over quickly. I will definitely go back. I see negative reviews but I did not have that experience either time. If you drink wine they have a Josh cab that went well with the steak & my go to Kendall Jackson chardonnay. My only complaint would be noise level, lots of people & piped in music a bit load. Couldn't hear the person across from me. For the price $25.99 for 6oz filet with salad & potato it's a good value. read more

Texas Roadhouse - 6oz filet with veggies & loaded sweet potato. - Salad Near Me - Crestview, Florida

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3 May 26. Had 8 oz sirloin, fries, house salad. Salad was good. Rolls were good. Steak was medium rare as ordered but was dry as a bone and almost tasteless...completely worthless. Fries were fair...kind of soggy, not crispy. Service was good. First time eating here and would not go back, especially at these prices. read more

We always love some yummy steak, deliciously seasoned grilled chicken options for our children and warm rolls sent straight from Heaven. However, what really keeps us coming back is the fantastic experience we have whenever Jack is our server. He's so kind and patient with our very curious and chatty children and never makes them feel like a bother. We appreciate your kindness, Jack! We wanted everyone to know so they can have a great experience at Texas Roadhouse as well. Ben was super kind to our son as well. read more

I ordered "To Go" to take to my hotel and settle in for the night. The staff were very professional by reviewing my order to ensure accuracy and to ask was I satisfied with my order. My order was completed by the time requested and the food temperature and taste was not a disappointment but exceeded my expectations. This is definitely a place to checkout or visit if you live in the area. My wife ordered a Fort Worth sirloin and I had the 1/2 rack of ribs that literally feel off the bone with a mouth watering taste. We will definitely order again when flying out of Destin Florida. read more

I always like visiting Texas Roadhouse if I'm near the area. I was more excited for my coworker as this was her first time eating here and she enjoyed her meal. I'm a creature of habit at certain food establishments so I always get the same thing. Ribeye, salmon, loaded sweet potatoes, fresh vegetables. We got the fried onion and pickles to share and those are always good. The place was clean and the staff are super friendly. Great service all around. read more

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Okay, I'm convinced, the country fried chicken might be the best dish here. I heard a friend speak on it so I had to try it. I had an active server which made sure I was okay. I have never had a bad experience with the servers on no visit. Tonight, it had a crowd & a cozy atmosphere. This will be my dish here for now on. read more

We went here for dinner celebrating my mother's birthday. After a short wait we were seated and ordered drinks. The waitress was very good albeit a little high pitched. It was 4 pm so I get it. Appetizer yummy but greasy. The steak special was very good value and filling. The rolls were cool and not up to typical TR standards. read more

Wow three out of six entrees not acceptable Two steaks overcooked and chicken breast with a bite of fat for the first bite Wait staff was great Kitchen not so much Will not be back read more

Wrong steak ordered Ribeye got a sirloin strip. It was cooked perfectly but as anyone knows not the same cut. Never got my potato with my order, got the cheese and bacon bits though. Overall disappointing. read more

DEVOURED!! The service was amazing and the wait time was so worth it! Our food and drinks came out in no joke 10 minutes and it was so worth it! Our server Hailey checked on us and made sure we were okay!! Love this place!! five stars! read more

Texas Roadhouse - Salad Near Me - Crestview, Florida

I have not had a dining experience comparable (or better) than my experiences in South America since 2022. The food was wonderful, but even more notable, our server Jillian was spectacular. I have renewed hope in foodservice, just as long as they keep up this momentum. Brava, Crestview Texas Roadhouse staff read more

Texas Roadhouse - Rattlesnake Bites - Salad Near Me - Crestview, Florida

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Service was great, Nicole, our waitress was very sweet and accommodating. The shrimp was great and rolls are good as always. However, we ordered a steak medium rare, came out raw, literally just a sear on it. Then when brought back to the table, it was obvious they just took the steak and smashed it down on the grill because when it came back it was thin and tough and almost impossible to chew. For a steakhouse kind of a let down. The manager did take the steak off of the check because we just decided to send it back and not eat it. So that was nice of them. read more

They even remembered utensils which is a big thing when you're ordered from the hotel room . Overall the food was pretty good and portions nice. read more

Service isn't available. I want to order from Texas Roadhouse Restaurant but web site won't let me. Door Dash is also gonna be involved. Fix this for me PLEASE!!!! read more

The food was horrible. Steak was OVER done. And fries were gross the cheese was like plastic and they put no chili on. Horrible service took us over an hour to get seated and servers were not on top of customer orders. Ribs were not edible couldn't chew through anything. read more

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The steak was juicy the fries were so good They were cleaning the messes made by people 24/7 Who ever is the manager give your employees a raise read more

Texas Roadhouse - Salad Near Me - Crestview, Florida

Ordered a medium steak. Steak came out and was completely raw. Told the waitress I don't mind a rare sreak, but this wasn't edible. They took it back, seared the open cuts on the steak, brought it back to me... still raw. Worst steak experience ive had in a long time. Still charged me $25.00. Never going back to this location. read more

Renee Jackson is the best waitress I have ever had. She made my mom's first time at the restaurant a dream.

Have eaten there many times. Service, and Food have been GREAT. Glad to have them in Crestview

Just wanna say, I'll be requesting Teri from Mississippi as my waitress any time I go to TX Roadhouse in Crestview, FL. She was very attentive, funny, our drinks stayed full and she was just great. Thanks Teri from Mississippi!! read more

my whole family loves that place. They have the best steak. Nobody else can compare the steak with those. I just love it.

We were seated right away. Every one's food was great, steaks cooked to perfection. Our server RENEE who is new to TRH was great as well. The floor manager came by to check on us and if we were happy with our food and services. ABSOLUTELY read more

Ordered the medallion steak fillet salad and while it tasted good, there weren't the medallion strips in it as shown. It had very small diced up pieces of the steak which was extremely disappointing. It wasn't remotely like the picture on their website. I was extremely disappointed at the $19.00 cost for a salad with minimal ingredients and not much steak at all for the cost. Our server was great but made excuses for the small amount of steak on the salad. I won't order this again because I felt ripped off for what I paid. $19.00 is WAY too much for a salad with minimal steak. read more

The food and service was great! The ambience was amazing and it all together made the visit amazing!

I've been 3 times since they opened, dined in once (great!) and carried out twice (not so great). They seem to have an issue with their carry out service (inaccurate orders, overcooked/undercooked food items, long waits). Although I'm generally very patient and tolerant, they are heading into their third month of being open and are still having these kinds of issues in this one area of operations, which is disappointing. They're still the best thing around here in terms of restaurants so I'm willing to give them more time. read more

Waited over an hour plus for a table but that is expect for a Friday night, took over 20 minutes to get my bar drinks, watched them sit at the bar the whole time. Got my steak and was extremely rare, server rarely checked on us and the manger was not caring at all that my meal was messed up. By the time my new steak was brought to the table the whole table was done for the meal so I asked if I could just get it taken off instead and the manger seemed rude about it. Wanted to support a new establishment in crestview extremely disappointed in what I got, will continue to make the drive to Milton's Texas road house instead. read more

This server named Brayden was so sweet and fast. Food and drinks brought in a timely manner i luv Brayden.

The ribeye was perfectly cooked and very tasty. Excellent service. Very clean. The bus staff

We were seated within 15 minutes The service was amazing, the food came out hot and delicious Fun atmosphere Definitely needed in Crestview! read more

Food was better than expected. Service was friendly. Prices were pre Covid and portions good. 9 out of 10

We had to ask for rolls; the front staff brought 4 rolls for a party of 7 people. There was a hair in someone's food; when brought to our server's attention she acted like it didn't matter. She smiled and remarked, "I won't charge you extra for that." Steak was over salted and tough. Burger that was supposed to be "well done" came out red. Other than that every thing was great. This was all on a Wednesday evening. We paid our full $250 check and tipped well, with no plan for returning in the near future. read more

The customer service is amazing and the food always comes out quickly and hot! Absolutely love this place and the staff are so friendly!!!

Join the line? They should either take reservations or make it easier to join the waiting list!

Came with our daughter and grandkids to celebrate our Anniversary and grandpa birthday, the service to get drinks was slow and food was slow, got the appetizer after the food and my husbands food was cold, had to get the manager involved, they did take the appetizer off the bill and gave my husband his steak cooked correctly and it was hot. This was the second time we have been here, the service was better the first time. The place was nice though. read more

The service is A+, I had salmon and it was delicious. The meal was exceptional as well as the service. I would highly recommend this business and it is now my favorite steakhouse keep up the good service. read more

The food and service was great even though I ordered a Diet Coke and was brought a water instead. I think the server could not hear me because the music was playing so loud. You couldn't have a conversation at the table because the music was so loud. Otherwise everything was excellent but could have been perfect with lower volume on the music. read more

Food yum service yum ambiance yum all around good food everything I get is soooo good love that we have a Texas Roadhouse now

The service is a 10. They are moving and the food is fresh. The place was clean, and they were just keeping foot traffic at a pace. Nothing bad to say. read more