Food and services is excellent! The ambiance is always nice, never too loud. The honey chipotle/Nashville hot mozzarella sticks are highly recommended ! I always leave happy. read more

Wait staff sucks wanted to sit us next to a big party when there was half the building open and plenty of other tables

My wife and I stopped by Chilis for lunch. It was Sunday, so we figurred the place would be packed. To our suprise, it was not. We watched a little NFL and ate some good food. read more

Chili's - Shrimp Pasta - Tex-Mex Near Me - Crestview, Florida

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Good food, great service, nice family atmosphere. Will come back again in the future.

I would like to say that the employees are usually attentive and welcoming when you come in. However, I was disappointed with my experience. This is not the first time I've placed an online order and received the wrong items. Usually I don't notice until I get home, but today I checked before leaving and once again the order was incorrect. While waiting in the lobby for it to be fixed, I noticed that some kitchen staff were not wearing gloves while handling fries and other food, which was concerning given that they were also touching the register and tables. Additionally, the employee who took my food back opened the to-go box and touched my food with bare hands to show the cook, then left it sitting on the counter. Another employee later took food from a different box and swapped it into mine. I was eventually handed the food as if nothing was wrong. I don't mind waiting for fresh food, especially during a rush, but I do expect proper food handling and hygiene. read more

I would like to say that the employees are usually attentive and welcoming when you come in. However, I was disappointed with my experience. This is not the first time I've placed an online order and received the wrong items. Usually I don't notice until I get home, but today I checked before leaving and once again the order was incorrect. While waiting in the lobby for it to be fixed, I noticed that some kitchen staff were not wearing gloves while handling fries and other food, which was concerning given that they were also touching the register and tables. Additionally, the employee who took my food back opened the to-go box and touched my food with bare hands to show the cook, then left it sitting on the counter. Another employee later took food from a different box and swapped it into mine. I was eventually handed the food as if nothing was wrong. I don't mind waiting for fresh food, especially during a rush, but I do expect proper food handling and hygiene. read more

Ribs were hard and tough and the fries had the entire bottle of salt poured on them couldn't even eat my food read more

Chili's - Ridiculous smh, Chili's is trying to kill ppl - Tex-Mex Near Me - Crestview, Florida

Partner found hair in food. It happens. We let them know. They take it. Analyze it. They go to fix it. The steak is now not the right one. Gave them a whole different kind of steak. The server was nice but it took a minute to get refills. We just stopped saying anything after the wrong steak. read more

Dollaritas will always bring us back to Chili's. They're a good staple of every Chili's we've ever been to in every city we visit. This location didn't offer a monthly special option, which was weird. We were seated right away by the hostess, who really hated her job. No life in her at all. Like, really hated her job. Our waiter seemed nice, lots of "y'all's" and "mmm, k's" as we were trying to order drinks. Nothing too crazy or weird to start. Once we'd placed our food order we sat and waited for our starters. He came by to let us know the kitchen was a bit backed up, but our starters were coming out next, and sure enough about 10 minutes later, they did. That's when things went sideways. As the salads were delivered he told us the entrees were done and did we want them now or did we want them held in the back for a bit? We asked him to bring them out because who wants food to sit under a heat lamp? That's weird. So he went back to get our entrees. We ordered Caesar salads as part of our 3 for meals and the salads were not traditional romaine lettuce, but spring mix instead. When we asked about it, the waiter abruptly stated that they just used the same mix for all the salads and walked away. I don't eat spring mix, so I didn't eat my salad. He was delivering our entrees and put down three of the four, and on the fourth the tray tipped and shattered the plate and food on the floor. No big, accidents happen. He apologized and let us know he'd have the meal remade. Another waitress came over and cleaned up the big chunks of food with a napkin and he came back and wiped the floor with a paper towel. When a third waitress asked if he was going to clean it up he said he was not until everyone was out of the section. It's important to mention here that our aisle is the aisle to the bathroom. He put up the caution floor sign and never came back to our table. An older gentleman from the table by the window came down our aisle in a walker to try to get to the bathroom and my husband had to spot him to ensure he didn't fall in the residual mess. My husband did speak to the manager to let him know about the issues during our meal, and the manager was very receptive to listening, which is the only reason this is 3 instead of 2 stars. I'm sure this location is better than the service and food we received and that they were having a day, but between the snotty hostess, not great waiter, gross salad, and less than stellar food, I'm not sure it'll warrant a second chance to find out. read more

Chili's - Carne asada meal 3 for $17 meal - Tex-Mex Near Me - Crestview, Florida

10/10 Experience and Kenzie was an amazing, nice server. Will definitely come by again!! read more

Chili's - Tex-Mex Near Me - Crestview, Florida

Food beyond cold the drinks were straight carbonation the service was horrible my server was rude and it took over 30 minutes to get seated while there was barely any customers and also the server maybe came over 1 time the whole time we were there read more

The food came out hot on outside cold in middle, corn was like it sat out and dried up and thrown in microwave. Brisket quesadilla was burnt, dry and tasted oddly like mechanical toaster oven. If you go, only get burgers or crispers. And this was not the first time. One time we ordered an app and it literally came out 3min later. I mentioned how fast it was she says because we are slow.... chicken wings take longer than 3mins. We are done with Chilis.​ read more

Food is good because it's cooked to order(well done,medium, ect.) The seating appointment is prompt.food service is great.

I enjoy going here watching the games and the service is amazing. I like the atmosphere that the people have every time I visit.

The good upfront: beer was cold and good as was the wife's margarita Not good: Food: Wife ordered classic nachos and I got a side of mac 'n cheese. It took an hour for the food to get served. When the food was served, it was luke warm. To top it off, our silverware was dirty. Service: We were sitting at the bar and the bartender was hardly around. We kept looking up and she and the other waitresses were out singing the birthday song 3 different times. The not bartender's fault but it made for not-great service. Two stars for the cold beer. Will not return to this location. Best of luck to the management team. read more

Chili's - Dirty knives - Tex-Mex Near Me - Crestview, Florida

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It was a gloomy day full of rain and cold but we walked into chilis to a smile. It was oddly cold in the restaurant so bring a sweater. We were seated quickly and our orders were taken quickly. We had a large group but our drinks and chips app came out quickly. The chips are super thin and crispy, they were great and the salsa flavorful. I ordered the chicken crispers (I think) the menu appeared to have several names for the chicken fingers. I had the original with bbq sauce and ranch. The sides were fries and Mac n cheese. Everything was great! The chicken fingers were crispy and tasty, the Mac n cheese was good and the fries were cooked well and seasoned well. Our waitress did an awesome job and was very attentive! read more

Chili's - Chicken crispers (4 count) you can also get 5 or 6 count with Mac n cheese, fries and sauces. - Tex-Mex Near Me - Crestview, Florida

We eat the Old Timer combo normally and we LIKE it WELL DONE no pink and usually order at FW Beach or Pensacola and never an issue and it's always well done and crispy around the edges. We decided to give Crestview a try oh and we get it to go so we don't check our burgers we thought we'd receive what we ordered we did not. The cow was still mooing when we bit into it. We only ate couple bites of burger and thru away the remainder after loosing our appetite. I know some folks like theirs rare and that is beside the point not what I ordered and paid for. A photo is attached of my burger patty and this is what went to the critters. We live 25 miles away round trip so return not feasible. This was a simple request and the time of day they were not busy. Yes receipt even says NO Pink but we always use WELL DONE, Guess we say Extremely Well Done. Please listen to your customers and serve what they ask for. read more

Chili's - Side if Raw Burger - Tex-Mex Near Me - Crestview, Florida

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Ordered from Door Dash. It was delicious! The food was hot and arrived VERY quickly! The honey Chipotle tenders were crispy, with a sweet heat and the mac and cheese was cheesin! I have ordered this 3 times, all to-go orders and the quality was just as good as if I ate there in person! They are definitely giving me the indoor dining experience at home! read more

Chili's - Honey Chipotle Tenders with Mac and Cheese - Tex-Mex Near Me - Crestview, Florida

Ordered $58 worth of food and received half of what I ordered! The "street corn" had only pepper on it, received half a bag of chips, missing ranch, and food was cold! I called the store and the young child that answered was rude! I won't be going back. They need to hire people that actually care!! read more

Chili's - Half a bag of chips with hardly any skillet queso!! - Tex-Mex Near Me - Crestview, Florida

Food: I learned that I am not a Chili's person. So, my review is that, it was to be expected blah. Service: Too much action. Everyone looked rushed. Simple tea top-offs were too much to ask for. Ambiance: Pretty and new, however, location is too small and cramped for a new restaurant in this location! read more

The hostess Kenzie was rude. straight up rude.she would not sit me and my family for bot liking us for no reason absolutely no reason don't recommend 2stars. read more

Chili's - a plate of chicken and rice - Tex-Mex Near Me - Crestview, Florida

Service is fast and friendly and the food is good! We're happy to finally have Chili's in Crestview and we also appreciate the military discount! read more

Never really had one of these where I was from but honestly, the service was great. The prices were great and the food was really good. Definitely liked the atmosphere and haven't had a bad waiter so far. read more

It was busy. But our waitress did well- the manager even hopped in to see if we all needed anything you can tell she was in the weeds but every table and every bar stool was taken. They said 20-40 minutes and 20 minutes later it was ready. The drinks on point- the trio appetizer- with cajuan pasta and trio fajitas - DELICIOUS I RECOMMEND read more

Chili's - Strawberry presidente ' loved this drink - Tex-Mex Near Me - Crestview, Florida

The place opened three days ago. You can still smell the newness. My wife and I had beers and two appetizers. The service was great.. We had a good time and will come back again. Give it a try for yourself. read more

Chili's - Tex-Mex Near Me - Crestview, Florida

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Beach29.com this place is great it had good burger and salad and great service while still being an affordable lunch with a military discount read more

This location should not accept curbside pickup orders until they can keep up with everything else. I placed an online order, showed up and parked in the designated area and was ignored. When I finally snagged someone to inquire about my order, it had not even been prepared. Because, I was told, they were "so backed up." Had I known this, I would never have placed an order to begin with. read more

Manager needs to have better communications with hostess. The manager told the hostess to tell people 20 minutes and there were 11 open tables, and she then told the hostess to start telling people 40 minute wait time. By then we were waiting there for 30 minutes. We never got informed that they were no longer seating people. That it went to 40 minutes instead of what we were told which was 20 minutes. read more

We have frequented this place several times since it recently opened. Downside is food wait times seem to always be long but food is always good once we get it. Upside is we are always happy with our service, which is usually a younger girl name Haylee M./Hayley M? She is always very good and friendly and very attentive. We are to the point that we ask for her now if we see she is working. Place seems to be clean and restrooms are always clean as well. Love the Southwest Eggrolls. read more

Worst to go food I have received in a long time. Everything was cold and tasted like it sat under heat lamps all day. $40 waste of money. Last time I had lunch there everything was great staff and service was friendly and food was fresh. I don't know what's going on with to go but that's a one and done for me. read more

Fast service, great margs, kind staff! We have had this new restaurant several times and we are very impressed with how well they are doing having just opened! Kudos to you for coming to this town! read more

New location, went on a Thursday and they were pretty busy. Good food, good service, everything came out fast and accurate. Good price too

We got seated right away, service was good and food was good. They've only been open a week but I think the experience was good considering they are probably still working out some kinks. read more

Got here around 2 pm, to miss the lunch crowd, took too long to get seated! We asked for a booth, there were several empty, when I asked why we could not be seated, they said all the available booths were dirty! Help Wanted? Our server, Barb, was very attentive and extremely friendly The food, we just had appetizers, was served hot and tasted as expected, good bar food. I'll likely make a return visit for something other than appetizers. read more

Food and service excellent . Wait time was 30-40 min was seated right on time as told Great job chiliheads!!!! read more

This was our very first time dining in and we are obsessed and are already planning our next visit. Happy Hour maybe. read more

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I've tried this place twice and both times it was nasty. The last time my wings were raw and my burger tasted like it was dipped in mop water first read more

Chili's - Uncooked chicken wing batter and raw meat - Tex-Mex Near Me - Crestview, Florida

the chili's pepper pals chicken cheesy pasta was, without exaggeration, a culinary catastrophe masquerading as a children's meal, a dish so profoundly disappointing that it defied both logic and expectation--how could something with such a promising name, a combination of pasta, chicken, and cheese, be reduced to such a pitiful, soul-draining experience? the pasta arrived limp and bloated, as if it had been soaked not in boiling water but in the tears of other disillusioned diners; the cheese sauce, if one could call it that, was a pale, listless ooze clinging to the noodles like regret to a broken dream, its flavor less reminiscent of cheese and more akin to warm sadness with a vague dairy afterthought; the chicken, oh god, the chicken--rubbery, overcooked medallions of mystery meat with the flavor profile of microwaved cardboard left in a janitor's closet, utterly devoid of seasoning, moisture, or even the will to be eaten; and yet, most tragically of all, this culinary crime was served to children, innocent and unsuspecting, whose only mistake was ordering a meal that promised warmth, comfort, and satisfaction, but delivered only despair in a styrofoam bowl; to witness the look of quiet confusion and betrayal in a child's eyes as they poked at this flavorless monstrosity with their tiny plastic fork was to see the death of joy in real time--a heartbreaking reminder that not all meals are made with love, and some are forged in the dark corners of indifference. read more

May be a chain but customer service is excellent here. Food is hot and it's done right! No complaints!

While the food was great, the service was much less than great. Our party of 10 arrived and half of the restaurant was completely empty. They would not seat us though, because the server wasn't there yet. We understand that your server isn't there, but why does that mean we can't at least sit at the completely empty tables? So we all stood around waiting for about 10 minutes, when again half the tables in the restaurant were completely empty, therefore they had plenty of room to seat us. After we were finally seated, our waitress took our drink orders. It came out super fast, and then we ordered our food. It took some time between each order for the waitress to input the items, which is no big deal since she's putting it all on separate tickets. Food came out quickly. Except, things weren't put on separate tickets. When it came time for us to start paying our checks, we started using their tablet on the table to pay. There were only 5 tickets total and there should have been 9. There was a ticket for $90, one for $70 something, and none of us ordered anything more than $40 total individually. So we asked our waitress to check it for us, and she said she would. One in our party needed to leave, so she was waiting to pay her ticket. We waited, and waited, and waited about 20 minutes and the waitress finally brought the one member of our party that needed to leave her ticket. I politely asked if we were all going to get physical tickets, or if the tablet was going to be updated to our actual orders. The waitress less than politely responded "Yes that's what I'm working on. But I needed to get hers first since she needs to leave. I can't even take another table right now while I get this sorted out." The way said she said she couldn't take another table made it seem like we were inconveniencing her when none of us wanted to pay $90, or even $70 for a ticket that wasn't correct. I'm not sure how the orders got so jumbled up in the taking process, but it doesn't mean the waitress needs to take it out on those of us waiting to pay. So the rest of us wait for our tickets. About 20 minutes goes by while we're all waiting for our corrected tickets. Please note this is about 40 minutes after we first notified our waitress of the errors on the tablet. Again, large party, multiple orders, I understand this takes time. But it shouldn't take 40 minutes time. She comes back and only about half of the tickets are correct this time. So those people get their payment taken care of. The rest of us tell her our correct orders, again, and wait for our tickets to be returned. And wait some more. About 10 minutes later she comes back (now 50 minutes total), and two of our tickets are still incorrect. The waitress, again, states "I'm not even able to take more tables while I get this all cleared up," again, sounding as if it's OUR fault that she's not able to take any other tables. I'm sorry, we're not the one who input the orders incorrectly, multiple times, causing you to have to fix it. It's also not our responsibility to make sure you're able to take other tables. We have been politely--seriously, we were VERY patient and didn't ask what was going on at all...we literally just waited. Thank goodness we all like each other's company, because it would have been miserable if we were sitting there waiting for 55 minutes with people we didn't care for--waiting on our corrected tickets. Now, I do know there is a SLIGHT possibility that there was a technical error with the system that made the orders get input incorrectly. In that situation, a manager likely would have come to our table to explain they were having technical issues and that they were working diligently to fix it. But we all know the more likely reason was it wasn't input into the system correctly in the first place. No manager ever came to our table. No one apologized to us for it taking so long. No manager, or other employee, attempted to help our server get it sorted out, and I do feel a bit bad for her due to that. However, for her to make the comment to us twice that she couldn't take any more tables because of us was very off putting. I was able to drive from this location, to my house 29 miles away 20 minutes faster than it took me to get my corrected check. And that, is a bit excessive. Long story short, the food is fantastic. But there definitely seems to be some things they still need to work out at this location. read more