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    Zaxbys

    4.4 (8 reviews)
    Closed 10:00 am - 12:00 AM (Next day)
    Updated 1 month ago

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    Seasoning so over done it's a big puddle at the bottom of the box.
    Sherrie W.

    Overly salted food on order #65085470 on 3/17/25. Great customer service, but the food was so overly seasoned that it wasn't even edible. I ended up throwing my whole order away. And the fries were so overcooked it was like eating rice cakes. The only thing I consumed was the bread + one of the pieces of chicken and of course I drink the peach tea. Please correct whoever is working behind your counter on how to prepare the food properly. If I wasn't already home, I would've drove back and gave them their food back and asked for a refund.

    Grand Opening!

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    2 months ago

    Helpful 2
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    11 days ago

    Helpful 6
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    1 year ago

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    1 year ago

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    1 year ago

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    10 months ago

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    10 months ago

    Had a good experience with the staff here . Nice and clean new location. The food tasted fine as well.

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    1 year ago

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    Smileys Burger Club - Heckin Dip & Chips

    Smileys Burger Club

    4.2(96 reviews)
    4.4 mi
    $$

    Oh my! This is the Burger Place to go to. Will start is off with I really didn't want to go!!! I…read morewasn't sure I would like anything about it. We went with a friend and none of us had ever been. I was convinced before we arrived that I was NOT going to get what I wanted. I WAS WRONG. We each ordered a small one patty smashed burger, all with cheese, one with Smiley's sauce one it, one with the sauce on the side and one no sauce. We then ordered an order of fries and requested no spice. No problem. Then the homemade chips and no special sauce. Again, no problem. The homemade potato chips and fries came with Smiley's special sauce. Other condiments were on a table for your taking. Then the food arrived. The three of us just looked at this amazing plating of food. It was beautiful and we hoped it would taste half as good as it looked. We were in awe. All agreed it was the best burger we had eaten in a very long time. Would put it above other burgers in the Atlanta area and we have tried most of them. Service was some of the best. Prices are reasonable for what you get. Highly recommend.

    I've been wanting to make my way to Smiley's for awhile now and finally stopped in for lunch…read morerecently. There's a tiny parking lot behind the building and street parking is available as well. It's a carry out spot with a few high tops and tables as well. I ordered the single burger with bacon and fries. The total was around $17 with a tip. A bit pricey imo for burger and fries without a drink. They do have shakes and other cool drinks I'll have to try on my next visit. The burger was delicious. I wasn't a huge fan of the chopped bacon as I prefer bacon slices. The fries were bomb! Seriously some of the best fries I've had in a while. Each staff member I encountered was pleasant. I'll definitely be back!

    Photos
    Smileys Burger Club - Store Merchandise and Condiment Station

    Store Merchandise and Condiment Station

    Smileys Burger Club - Seasoned Fries and a Seasonal Frozen Eggnog!

    Seasoned Fries and a Seasonal Frozen Eggnog!

    Smileys Burger Club - Single Burger and Seasoned Fries

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    Single Burger and Seasoned Fries

    Steak ’n Shake - Double  steak burger combo with onion rings / banana shake/ regular tea ... service HORRIBLE

    Steak ’n Shake

    1.7(343 reviews)
    1.2 mi
    $

    I sincerely hope management reads this review:…read more First, I NEVER have an issue with the food here. It always tastes great. Though, at times, depending on the wait, the fries are no longer hot when I get them (more about that below). My low rating is solely because the night shift, on every night I've ever picked up food from inside, struggled mightily. There appears to be a lot of young people without any leadership during the night shift. They are usually polite and not arguing back with customers who are very angry and vocal about the super long wait times due to obvious staffing shortage. But, this is still not an excuse for the poor service. 1) It is obvious they prioritize the drive thru orders over pickup/inside orders. Every person inside (over 10 ppl) waited at least 35 mins for their food when I was there a couple days ago. Even those who simply had a milkshake. 2) No one is ever at the counter to receive customers. You have to yell "excuse me" to a worker you see walking from the back to be recognized and have your order accounted for. 3) Even after that, nobody follows up with you about your order, because everyone is in the back and focusing on Drive Thru orders. 4) This neglect of the dining room also means there are no straws, ice, napkins, condiments or beverages in the machines at times. The dining room even looks neglected. 5) There needs to be a supervisor delegating tasks. Someone assigned to the drive thru and someone assigned to the dining room, at least. I have witnessed dining room customers get very agitated with the staff after waiting over 35 mins with no food or updates about the food. This has looked like making demands for a refund (completely understandable) to yelling at staff on the microphone that's out front. I imagine this also makes for a poor working environment as well.

    I'm ***punching the air*** for not reading these reviews before going here. I got suckered in by…read morethe billboard advertising Beef Tallow fries after not eating Steak n Shake since my high school days in North Florida... sweet, sweet nostalgia. BOYYY was I sadly jolted awake from any nostalgic dream I had once I arrived on the scene of this "fast food" crime. The crime itself is that it's simply not fast food... like, at all. When my husband and I pulled up we saw the mildly full drive-thru line and ignorantly thought it'd be easier to just go inside. WRONG WRONG WRONG. We ordered around 9:30PM at the kiosk and did not get our measly order of two burgers and two fries until 10:30PM. I'm fuming just thinking about the absurdity of that. As others have noted, they prioritize drive-thru orders which makes absolutely NO sense. It is a horrible business practice that leads to having less than 2 stars on Yelp lol. What makes it worse is that there is a literal wall between you and the staff, so the concept of customer accountability is completely nonexistent. Kindly notice how most of the higher reviews are from YEARS ago. This company has recently overhauled their customer experience by making it completely self-serve if you dine-in. The only person trying to address any of the chaos in the dingy dining room was a damn security guard, who was honestly just saying anything to make justifiably angry customers calm down but not actually following through on much. The TWO security guards they have to hire at night are surely a result of the vast amount of customers they piss off with horrible wait times, nonexistent customer service, and absolutely abysmal dining conditions. I was scared to sit down anywhere as there was a visible film on EVERYTHING, especially the floor. EEEEYUCK! The burger was good and the fries delicious but you will most certainly be angrily eating your meal. And don't even get me started on that glorified water that they call tea.... PASS.

    Photos
    Steak ’n Shake - No toilet paper. They had to go napkins to use.

    No toilet paper. They had to go napkins to use.

    Steak ’n Shake - Single Steakburger with fries and soda.

    Single Steakburger with fries and soda.

    Steak ’n Shake

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    Zaxbys - hotdogs - Updated May 2026

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