Stopped by Zaxby's during the busy holiday season and the drive-thru was wrapped all the way around the building so we decided to head inside instead. Best decision! Despite how crowded it was, we were pleasantly surprised by how quickly our food came out. The service was excellent from start to finish, and you could tell the team was working hard to keep things moving smoothly. A special shoutout to Assistant Manager Jeristin, who even came around to check on us and make sure everything was good. That kind of attention really stands out, especially during such a hectic time. Great food, fast service, and clean restaurant. Thanks for making our busy holiday stop a really positive experience. read more

Amazing service and nice staff! Especially the female at the counter, the manager and a worker named Elijah at the 5:30pm service today! Elijah helped me bring my order out to my car, the manager help me fix the issue with online order and allowed it to be prepared earlier cause I was in a rush! Thank you to the workers of this specific location! read more

We CRAVE Zaxby's sauce. My only complaint, seriously, is that I don't ever get enough sauce. I always want more. We love the teriyaki chicken, as well. The service is commendable. I can't remember them ever messing up my order. I honestly can't say that about any other restaurant. We're ALWAYS getting DoorDash credit back because of messed up orders. It's one of my favorite parts about DoorDash. They are SO gracious about fixing problems and asking if I'm happy with how they handled the situation. Ohhhh yeah, money in my account makes me happy!! She wants to give me $5 extra for my troubles?? That's even BETTER!! read more

Service was slow. They need to be better-managed. I'm on my 30-minute break and placed my order online. I'm still having to wait. Not cool.

Have not been to a Zaxby's in a while but after last night's trip we won't be going back. Service was ok but I do not know how young the chickens they are using for their wings and tenders must be but these were the smallest I have ever seen and to make it worse, the serving size is literally half of what it used to be when I was a more frequent guest. I kid you not when I say their large fry was 12 french fries. 12!!!!! The amount of wings and tenders were the same but how were they so small? Are they cracking open eggs to get their meat now???? A shame because honestly it still tastes good but the price has gone up, the amount has gone down, and the tea tasted like water and sugar so I guess they skimped out on the tea bags too. Booooooooo! read more

First time here, got the boneless wings. Good level of spice. Very reasonably priced fast food. If you want a quick bite to eat and want chicken then this is an option. read more

Zaxbys - Boneless chicken wings - Fast Food Near Me - Albany, Georgia

Nice people. Always go above and beyond expectations. Used app to get free food. Got extra sauce. Everything was delicious.

Service was rude and I understand being busy at certain times of the day but that's no excuse. The food was served on a very dirty used tray. They forgot our drinks and utensils. The coleslaw was actually frozen and the wings, fries, and toast were all cold. Very small meal took 30 minutes to produce. Steer clear of this location. read more

Zaxbys - Food was served on this disgusting uncleaned tray. - Fast Food Near Me - Albany, Georgia

Only one chance to make a first impression, and they failed. I've never eaten at Zaxby's, walked there to give them a try. I attempted to ask the young man, who walked to the counter, what he would recommend for a first timer at their restaurant. Was told that he/they can't help me as they can only do drive through or online orders. I was stumped at such a policy. I could have understood if they said that dinning room was closed because of whatever reason they chose. The reason I walked to this restaurant was to see what their food is like, and experience how they are better or different then their competition; now all I'll ever know is every way they must be worst. At this point, to use Covid or even the economy as an excuse, is a just a hollow excuse. No matter how great you claim your website is, it doesn't replace a "Welcome to our business, how may we help you." As well as a, "Thanks for coming to our business." Zaxby's you made a poor first impression. read more

I love Zaxbys! The food here is a few notchs above typical fast food. They offer a great variety of wing sauces, even some of the hottest available (beware, the "insane sauce" is insanly hot!! The warning is true). If getting a finger plate, you're sure to love Zaxby's signature dipping sauce. I even dip my fries in it. On top of Zaxby's being awesome in general, this particullar location has always had great service too. Man, I am hungry from just editing my review. I'm going back to Zaxby's! read more

Zaxbys - Fast Food Near Me - Albany, Georgia

I won't return here. Refused to accept my gift card that I printed out. The one on US 19 already accepted it, but apparently 3 different people here refused it. read more

Today was my second visit for lunch. I had the grilled chicken salad. It was very good. One thing , I do NOT like the new free style coke machine . Too slow for busy restaurant s. Also breaks down too often. read more

I don't get it. Why are there cars waiting in long lines to get to this place? The food is so mediocre. I had ordered the Caesar salad with grilled chicken. Who puts bacon on a Caesar salad? And it wasn't just a bit of crumbled topping or so, it was about 4 pieces of bacon crumbled throughout the salad. It felt like they started to make a Cobb and then switched to my order. read more

NO CHANGING TABLE. Bathroom floor was disgusting and there was a weird white substance around the drain. Definitely won't be stopping there again. read more

Delicious!! Really good service. Yummy for my tummy food. I'm SO mad we don't have this place in Cali! Then again, I'd probably be disgustingly overweight if this place were anywhere near me. Try the Nibblerz. You won't be disappointed. read more

Oh my gosh I love this place. Never had it before I moved to Georgia. Best-seasoned chicken I've ever had. Their salads are all good, but I prefer the original. Nibblerz are out-of-this-world tasty. Sandwiches are all solid as well. Fries are average, but have a nice seasoning. Only negative was one time when four of us at the office got the Birthday Cake Shake. Let's just say we all felt horrible all night long. WAY too much sugar or cream or somethin'! read more

I've tried a few various menu items all with a mediocre satisfaction. Tried the chicken sandwich and it wasn't anything special to me. Another overpriced chicken sandwich That was about half the size of what they make it look like in their pictures. Reminds me of that old saying, where is the beef but in this case where is the chicken. read more

I love Zaxby's chicken tenders. This Zaxby's was right on point. A quick spin through the drive through and my hunger pangs vanished away. Everything was hot and delicious just like I expected. read more

I love Zaxby's but I oh-so wish they'd add another drive through here because the line is typically long during the afternoons and late evenings. read more

Zaxby's never disappoints. I really don't know what else to say, but it won't let me post because it says it's too short.

Zaxbys is awesome and they need to seriously build one in every town in every state. Nuclear for the win

Zackxbeeys is da best food joint this side of Constantinople. I can nawt say just how good the Wangz n Thangz is. That boi make my mouth drool something fierce! Nuclear is undeniably the best sauce to ever exist EVER!? I strongly recommend my local Caulksbees for your next conjugal visit. Tell them Mr. Caulkins sent you. read more

Fast, friendly and great food even when the line is wrapped around the building I have not had any issues with this place. If ordering at lunch order online so you don't have to waited forever read more

Even when there is a long line it doesn't take long. The staff is always friendly and eager to provide great customer service. For a fast food joint this place always has great chicken and fries are always hot when they get to you. Would recommend this zaxby's over the others in town. read more

I had ordered a salad that they completely messed up and I called and spoke with a manager and got hung up on 3 times. Manager and staff were extremely rude also. Salad had one blue cheese crumble and 3 onion pieces, that's all. Never going back. Horrible service and management. read more

this zaxbys In particular is the best in Albany by a long shot. there the fastest and don't disappoint as often as the others by saying that I mean getting your order wrong if you ask for something specific. Other than that foods good and timing isent bad compared to others read more

The slowest service of a zaxbys I've ever experienced. Place wasn't even busy and took 25 minutes to get our simple order.

This is by far my favorite Zaxby's location to use. Usually, I go through the drive thru. When I do, the service is friendly and fast. I don't remember I had an order put together incorrectly either. This store raises the bar for all other fast casual and fast food restaurants out there. read more

3 words. Banana. Pudding. Shake. AMAZING. Fast service, and the wings were good. I gotta see what that inferno sauce is all about but good.

Service was excellent, the young lady at the drive-thru never lost her cool even though it was Friday night and packed! Food was perfect and everything right! read more

My Grandson loves Zaxby's and it is 3 miles from the house so I go here frequently but this is the slowest location of all in town - they constantly leave something off my order - the last thing was a chicken Zalad with NO chicken! they use the smallest slivers in the zax snack not their regular fingers and frequently forget the extra one I place in my order to compensate. 75 percent of the time they omit requested sauce in my order of wings. In all cases I have paid for the product not received so the order was taken correctly. I could drive the extra 10 miles across town and receive my accurately and in 1/2 the time - if they continue to make these repeated mistakes I am going to be forced to do so :-( read more

True comfort food. Drive-Thru window can be pretty slow, but goes with the territory.

Best chicken fingers in town. I just do not like their house sauce, but you can get all of the others, I prefer honey mustart.

how could you go wrong with some chicken fingers from zaxby's. I always expect greatness whenever I order, and greatness is exactly what I get. read more