I've been a patient of the facility here in Temecula for several years now, under a Dr. Jeremy…read moreGomer, who was originally, I thought, a decent doctor, he seemed to actually listen to me and the suggestions I made. Unfortunately, as time went by, too busy?, it got worse! He had me in for an "annual check up" last year, had me drawing pictures of clocks like I was in second grade or something, no actual physical at all, had insisted I get bloodwork done, which I had, he didnt even look at it! Oh, he did use his stethoscope to make sure I had a heartbeat on his way out, kind of an afterthought! They then insisted I had to come back in AGAIN in six months after yet another session of bloodwork, no explanation, and no I have no medical issues besides migraines. They didnt like it when I told them I had no intention of getting more bloodwork in only six months, especially since he hadnt even gone over any of it this last time with me, recommended is approximately 3-5 years unless there is a medical condition warranting it, there isnt.
Anyway, I've received several prescriptions from him, some are actually CURRENT ones that I take, I contacted his office today and they told me I was no longer a patient there, didnt even ask WHY I was calling, and hung up on me. Said I hadnt been in there since last May, so??? I called back again, ten minutes on hold, and the office manager proceeded to tell ME I was rude, because they'd asked questions and NOT given me an opportunity to answer and then hung up on me - twice? I never got a chance to tell them WHY I was calling. My prescription BY Dr. Gomer will no longer be paid by my insurance so they needed him to contact them to do something called a Prescription Drug Determination so I can continue to receive this (Emgality for migraines). This is an actual current prescription BY Dr. Gomer for me and his office refuses to pass my message onto him. Bottom line: I would NOT recommend going to this facility or Dr. Gomer, whatever office he's currently at! I've never seen such rude office workers in my life and I've seen some pretty awful ones in this area now unfortunately. Office help can make or break a practice, I wonder if Dr. Gomer know that yet? The office help by name are: Valerie and Chelsea, asst. office manager and manager and I didnt catch the name of the gal who answered the phone at the front desk, but they're all pretty much the same there, BAD!