I have purchased several pieces from this Tiffany's store over the years and still return from time…read moreto time to get my jewelry cleaned. It's too bad it takes at least 48hrs to have the pieces cleaned and picked up on top of having to pay for it now if it's sterling silver. The customer service here is exceptional and I love how helpful each associates are. Parking is free right in front of the store entrance too. I wouldn't hesitate to recommend this location to anyone who is interested to purchasing a Tiffany's piece.

Although I left empty-handed, it was a wonderful visit…read more The sales associate, Marie, was so warm and welcoming. She was able to point me in the general direction of what I was looking for. I came in search of a specific tea set that I have not been able to find for sale at any Tiffany store I've visited anywhere in the world. I've only seen it in videos of the Blue Box Cafe in New York City and I've been searching for it for well over a year. Marie showed me a few other tea sets while trying to help me find the one I was looking for. They were pretty, but not my taste and couldn't compare to they set I was looking for. After a bit of research, she informed me that the specific set I'm looking was created exclusively for the Tiffany Blue Box Cafe and is not for sale to the public. I resisted the urge to shed a tear, but I was grateful that I could now end my search. Personal disappointment aside, the store is absolutely beautiful. Aside from the jewelry, this location also has a small collection of dishes, flatware, miscellaneous decor items, a small collection of glassware, a few baby gifts, and a decent collection of bags and wallets. And of course, the staff is polite, professional, and very welcoming. Even though I didn't leave with the tea set I wanted, I still enjoyed my visit.

I've been to this busy shop before, where I picked up a neutral colored wrap. I've worn it to…read morepieces, unfortunately, so I stopped in to see if they still sell it. They did not have the exact one I was looking for, but I found something similar, of a heavier weight more suitable for fall, and more expensive. They have great jewelry, accessories, clothing, and more. There's something for everyone-- I will come back the next time I am in Old Town.

So cute! I've been in here twice and I feel like it's a literal representation of what's inside my…read morehead. There is something for everyone here and I love the variety.

There are plenty of pawn shops along Rt 1 in Woodbridge, but this is the only one I trust. Store…read moreManager Michael Morris is hands-on with the most current equipment to evaluate a wide range of goods. He is direct, no-nonsense, and can be trusted for the best value on either the sale or buy side. If there is no current market for something offered, store employee, Freddie, will search markets for the goods you have to sell. His efforts meet with success. After selling my home last year to downsize, I donated a great deal to charity. But there were some things I simply preferred to sell on the secondary market. This was and remains my go-to location. They are terrific.

I need it a abrasive saw and got a great deal at metro pawn quick transaction and reasonable…read morepricing, brand new can't beat that price

High quality service! Friendly uncle who sells jewelry without us having to negotiate the price. He…read morewas honest at first and when my grandma requested to see so many necklaces, he still so patience with her and let her try on each one and let her know the price of each one. He never pushes her to buy the necklace or anything! Love that! Grandma even ask him if she needs to echange it after a week, would he be okay and he steplied so friendly with a deff yes for exchange. We deff would come back, this place is now our favorite place to shop for jewelry now. It is right next the the super market , you cant miss it!

Amazing selection of Diamond jewelry, and excellent jewelry repair services. 10/10 would recommend!read more

So you actually do not buy anything from this store. You make an appointment to go in and try it on…read morebefore buying online. If your sales person was helpful in helping you make a decision to buy a certain piece of jewelry, they will send you a link that you can buy from and that way they get credit for the sale. It threw me off a bit but it kind of makes sense. I do like the service here and the non pushy atmosphere because of this business model. If you're looking for quality above costume jewelry, but also below fine jewelry, this one hits the spot.

This place is located on the second level of Tysons mall. They get extremely busy with people…read morestopping in, so if you want some attention definitely book an appointment. We set up an appointment to look for engagement rings. The shop had a nice atmosphere. There were tons of mirrors and the lighting was great! There was a decent amount of ring styles and inventory options to try on in store. This was very important to me as I am a visual person. They sell both natural and lab grown diamonds. The items in store are just for display. Once you decide on your ring they can customize/order it for you. The prices were fairly competitive. They also have a GIA Certificate they can give you. My favorite part of ring shopping here was the customer service!! Nikki assisted us and she was so helpful. I felt truly cared about I also love that she gave me little tips from a woman's perspective. For example, how to choose my ring size so that it's comfortable but not overly snug because my finger may swell throughout the day or if we plan on having kids in the near future. She was also super patient and even assisted with taking picture so I can get a feel for how the ring looked on me. Overall, I love this shop and I highly recommend it. Tips: You can save money if you buy your ring in Delaware (tax free) If you buy your ring in store you get 15% off Book an appointment in advance rather than walking in. They'll reach out and ask for your cut preference so you're ready to go upon arrival. They'll do a finger measurement in store

This is a good outlet store for watches. They generally have good discounts for certain watches…read moremost times. The selection here is varied enough to suit most tastes and occasions. The staff is quite helpful and have good suggestions to help decide on a watch. Just don't expect very high end stuff here tho!

Today I experienced some of the worst customer service I have had in my life. I placed an order…read moreonline yesterday, as the website stated that the order would arrive by 5pm on Friday 01/22. The item is a gift that I needed no later than that date. When I didn't get an update today I attempted to get the order status via their online website. When I got an error message I got concerned and called customer service. To explain that I am leaving town until mid Feb on Saturday, so I need to make sure the order will be here on Friday as stated on the site. The rep John stated that it still hasn't been fulfilled and if they would ship from a store which would add a week. I re-explained that didn't work for me and that isn't what the website stated. He repeated himself and then hung up on me. I called back and got Linda, I promptly requested a manager due to my experience with John. She explained that she couldn't get a manager until I told her my issue; so I explained. She then had the audacity to ask me if I had a screenshot of the website stating the 1/22 date. I was appalled because apparently now customers are supposed to screenshot advertising, promotions, etc. in order for them to follow through! I demanded a manager as Linda proceeded to explain they have 3-5 days to process orders. Well how does that make sense with what the website said -- it doesn't! She then proceeds to tell me that there isn't a manager available. I stated that I would hold until one is... fast forward 30 mins later I have now drove from my house in DC to the store at the National Harbor (They didn't have the watch in stock that I ordered online). At the store LaToya was very friendly and understood my concern but couldn't assist as I ordered online. While I waited on Linda to return with a manager, that never happened.. I then requested to cancel my order. She explained they don't cancel orders?! What?? That I would have to get it delivered and return it. I re-explained that after Friday I won't be at home! What happens when it gets delivered then damaged or stolen before I get back in February... then I'm on the hook for a product that I never received! She stated that I had a point and would again attempt to reach a manager... fast forward another 30 mins. STILL no manager nor a cancelled order and refund! Linda provided me a reference number for our call and stated that all managers are gone for the day and one will contact me tomorrow via email to let me know if they can cancel my order or not! So ultimately I still don't know if my order will be cancelled and my money returned. I have spent well over an hour dealing with this absurd customer service. I will never order from the company again and I will make sure everyone I can share this with knows about their poor customer service, and horrendous business practices! P.S. - LaToya at the National Harbor store has great customer service! This review is not a reflection of her but of the online ordering, customer service and company as a whole.

Please Be aware of this company . I brought this engagement ring for my wife in October . The ring…read moreside Diamond fell out , called the jewelry store I was told I need bring it in to get it quote on how much it will cost . Brought the ring in they charge me 200 dollars to get it fix. A week later the other Diamond beside it fell out brought back again they fixed it for free this time 2 days later the Diamond beside the one that's got fixed fell out and another one fall out . We called back to the store I was told to bring back in . We decided to go to another jewelry and buy a whole different ring. Please don't buy from here

My husband bought my engagement and wedding band from there! It was stunning and the staff was…read morehelpful picking the rings. Would recommend this place. 10/10

Bought my wife the the Q hybrid smart watch back in March last year and she absolutely loved it…read more The battery lasted about six months before it needed to be replaced which was expected. Shortly after we replaced the battery her watch screen cracked :( it was right before Christmas so we didn't have time to get it fixed but we just came in to see about getting it repaired. They let us know that the screen wasn't protected by the warranty but that they'd send it out for repair and we'd just need to cover the shipping and handling. Which was fine by us; she loves the watch and we needed it fixed. Then the best thing happened one of the employees just said to see if they had it in stock(which they did) and they just took the broken one and gave us a new one! I couldn't believe it, by far the best customer service ever!! I'll definitely be back when it's time for me to get a new watch!!

5 stars for super friendly service 1 star for mis direction…read morefrom the 800# operator that said I could return my online purchase here (one can not, it is an outlet store) so 3 stars for trying hard or worth a visit for a hard wearing leather wallet.