Very grateful to Brock's for their service, their fair pricing, and for their commitment to honesty…read moreto the customer. I found Brock's after I was way over charged for minor services at the dealership and way over quoted for the work I allegedly needed done. Brock's not only provided me with excellent, affordable services, but was honest with me about not needing (urgently or ever) some of the other work recommended by the dealership. Will definitely be back and have already recommended them to many.

take it to Brocks. Period! I was leaving for vacation Wednesday and I. Before I got on the…read morehighway I noticed my steering was tight and kind of wonky at that moment. I knew I could not drive 700 miles like that. Fast-forward next morning called the Brocks. They immediately said bring it in. The people at rocks saved my vacation point blank in a nutshell. They worked their magic told me what was wrong and then told me to have a great vacation and they would have a spot waiting for me when I got back.. The guys really showed their knowledge and skill when I was able to go on my vacation in the same car I had issues with. We ended up having a great vacation and it was because they saved my ass. Good job to the guys.

Kennedy Motor provided horrible customer service. The cashier, Tori, had a screaming baby in the…read moreshop while I was trying to discuss repairs. I asked for an estimate on replacing rotors, struts, aprons, a sensor, an alternator, and diagnosing a P0200 code. I supplied all of my own parts, yet I was never called with an estimate before the work was done. I was charged $2,400, and they even purchased two coils without my approval and charged me an additional $400. They never explained their labor charges, and after I got my van back, I had to take it to another shop because they had cut wires and failed to complete the front-end work properly. I ended up spending even more money to have both sides repaired correctly. Based on my experience, I would not recommend Kennedy Motor. There were major red flags throughout the process, including poor communication, unexpected charges, and incomplete repairs. Please make sure you get a written estimate and understand all labor costs before allowing them to work on your vehicle.

Bernie Hagl and his family have cared for our cars for decades. first in Clifton and now in…read moreGroesbeck after we followed their move. Colleagues and friends also relied on them. No one has told me that our recommendation was flawed. We trust them to fix what's wrong and to spot what's going to be wrong and fix it before trouble starts: brakes, timing belt/chain, shocks, bearings, etc. Almost all were VW, air-cooled and modern, gas and diesel, stick and automatic . Routine services - tuneups, oil and filter changes - are easy to schedule and completed when promised. No one else works on our cars (two VW's).

Excellent service and fair pricing. I got a tire rotation and alingnment check for less than the…read moreprice of lunch. Thanks guys!

My Prius needed the Hybrid Battery replaced. They got it done in less than a week and at a fraction…read moreof the cost I would have paid at Toyota. Since then, I've been back for routine maintenance, oil changes, brakes, and tires. They are very friendly and explained things to me in a way I understood. This is my go to garage.

After having the water pump and timing chain replaced on my 2013 Ford Explorer at a local…read moredealership, I began experiencing issues within just two days. I brought the vehicle back, and they handed me a long list of supposed problems, which I agreed to have fixed. However, less than 300 miles later, the engine seized. I had the vehicle towed back to the dealership late Friday afternoon, and after nearly a week of silence, I was told it was all an "unfortunate coincidence" and not their responsibility. Their solution? A new engine replacement for around $10,000. I asked for an explanation and was told they had cut open the oil filter and found it full of metal shavings. They offered to investigate further--but only at my expense. Frustrated, I turned to Jim's Tire and Auto on the recommendation of two trusted friends. That's when everything changed. Bret and Allen treated the situation with professionalism and integrity. They approached my Explorer as if they had been the ones to work on it from the start. They meticulously reviewed every detail--receipts, parts lists, error codes, on-board diagnostics, and the engine itself. Through their forensic approach, they uncovered the actual cause of the failure, which contradicted the dealership's claims. They not only explained their findings clearly, but also supported me in addressing the issue with the dealership. They even opened up their shop to allow the dealership's inspectors to review the vehicle firsthand. Bret and Allen exemplify what honest, expert automotive care should look like. From now on, I won't trust my vehicles to anyone else, and I'll be recommending Jim's Tire and Auto to everyone I know.

Love this place. They always take care of our 3 cars, and do a great job of keeping me updated on…read morewhat's happening, what my options are, and how long they should/could take. No fix first, change next. I always feel in the loop. I was even recently unemployed, but needed to be able to get from A - B with my family, groceries, etc, and they really helped me out. Literally couldn't have the job I have now without their compassion and assistance. My in-laws, my wife, my kids, and I will be lifelong customers. Thank you so much to Jim's T&A

They can Barely speak English. They are expensive for services. Charged me $180 to put in a…read morewindow regulator took them 20 minutes to do . Ripped my window tint didn't even clean the window glass . Then when I showed them the rip they say not there problem. Stay Away Highway robbery . Not honest people. Told them let me know before hand they didn't they just went ahead and did it

They are fair and will show you what's wrong. Quote you a fair price and do what they say . They…read moreare honest and that is rare anymore. Also they can bend the pipe in house and weld not bolt together.

An initial estimated quote was provided, prior to the oil change. Once the work was completed, the…read morefinal charges were more than double the quoted price, without any clear, valid explanation for the marked difference in price. Felt totally sketchy. I will not be returning, for sure.

We had another excellent experience at Konen's Pittstop. We've been bringing our cars here for over…read more15 years. Rob, Mark, Dakota, and the entire team continue to impress us with their professionalism, knowledge, and reliability. They always perform a thorough assessment, clearly explain their findings, and discuss recommended repairs so that decisions are made together. Their pricing is fair, and their customer care is outstanding.

The work was done right at a very competitive price. They were fast to get the quote and then once…read morethe quote was approved the work was completed the same day.

I love to use small business as much as I can. yea franchises have a place but I prefer ones were…read moreeverything rides on the family quality of work. This is the place, we have 3 cars so we needed someone close by. this family has never been over priced they shoot from the hip, I recommend them to everyone because I trust them with my child's car. If you need expert help give them a call! Oh crap my check engine light on my 2012 frontier is on..I wont be calling ghost busters ( I couldn't resist)

Highly recommended. They are good and reasonably priced. Unless it is an emergency they can take…read morecare of right away, reservations are 2 to 6 weeks out. Having used them several times, I'd rate them as a "10" if I could.

Great customer service and great prices. Car has had no issues so far since they worked on it…read more Thanks to Emily for the wonderful service on my Enclave.