Great service, really appreciate all of the help, and fair pricing and honest peopleread more

Review preview: if you get your car towed, you want to be towed by these guys…read more So, who likes going to the impound lot? Well, not me! Who reviews an impound lot? Apparently, me! I just wanted to give a little shout out to Jess'n'sons: I was actually helping a friend out of town on vacation after their car was towed from the street. The situation was pretty lame: there was 24 hours 'no parking' notice for a public service, our friends were out of town already - and, as most impound lots are - there's a daily charge once your towed. We arrived to pick up the car, and it was a little difficult to find the office at first, but once I found it, the staff was friendly. They were kind amidst the frustrating circumstance, and even knocked a little off the bill of keeping the car because of the situation. Cool. So, again - if you're going to be impounded for a silly ticket, these are your guys.

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

Complete waste of time. Had them tow my 2015 Jeep Patriot from my house to their shop in Norwood…read morebecause I had a crank no start situation with my car. They check out my car and tell me the engine is blown nothing they can do. So I have it towed somewhere else and it was just a bad crank sensor smh. They charged me 244 dollars to tow my car and not even find out what was wrong with my car I definitely do not recommend this place it's really not it.

I was picking up my son from school today in downtown Cincinnati when my car cut off. My insurance…read morecalled roadside assistance. The drive showed up much sooner than the hour quoted. I was very thankful because it was busy out and getting colder and colder. We were near my drop off location when the tow driver, big Mike asked if I thought I wanted to buy a car and took me to a dealer about 10 minutes away. I ended up driving off in a rental with plans to search tomorrow at the dealer (or another if I choose not to buy there). Thank you.

I know this review is a year late but excellent work is done by them and their body repair guys my…read morecar was involved in a hit and run and it was about 3 k worth of damage went in thinking the worst out come of more damage being found but that was not the case the car was returned to pre loss condition and you could never tell it was in an accident. And it was even washed and cleaned up before I picked it up. If you need body work completed give them you business

High marks for Schmoe's in regards to price, speed of service, and the quality of my car's repair…read more My car was in-and-out in about a half a day for a non-critical minor repair, that was more of an annoyance than anything. Getting my car in to get service was more of a challenge than I would have liked. Schmoe's was recommended to me by another shop. I initially tried to get the repair done in early March and was told to bring my car in for them to take a look. I brought it in and was told that they would have to keep it, possibly for a few days. At the time, this wasn't an option for me, so I deferred and decided to shop around. Other places offered to do my repair more expeditiously, but at a pretty high cost. After a few months, and realizing the prices elsewhere would be higher than I'd like them to be, I came back around to Schmoe's. I finally was able to drop the car off for a few days, so I called to schedule an appointment. I was then told that they would need more information about my vehicle to even get an estimate, and that I would have to bring it in and leave it there for a few days. I relented, and asked what they actually needed to know to get the estimate. With that knowledge, some pictures of my car, and some diagrams I found online, I was able to get an estimate and was happy to find it $100 less than the most affordable one I had received. Happy with the affordability, I asked to bring the car in. I was then informed that they didn't have any appointments available for a few weeks. I confirmed that it was an acceptable time frame for me and scheduled the appointment. When I showed up, they knew nothing about it, but they were familiar with the person who had made my appointment and told me he was on vacation... I informed them as to what needed to be done and they agreed to take a look at it, as long as I could leave it there for a few days, if necessary. I guess that's a reoccurring theme with Schmoe's. They called me back a few hours later and said it was fixed. The final price saved me hundreds of dollars, so I can't complain. I suppose that if you are familiar with their modus operandi you'll probably be a lifelong fan of these guys, but if you're not, I would suggest packing your patience.

Let's face it. If a tow company is involved, it's been a bad day to some degree but Sora's Towing…read moremade this situation smooth and quick. As a fleet admin I deal with towing companies all over the US. This was easily the best experience I've had. They were called to tow one of my fleet vehicles. They notified us quickly, were clear about what they needed to release the vehicle, pleasant, professional and flexible in getting to a resolution of the situation and their rates were reasonable. I can't recommend them highly enough. This is a stellar organization.

Customer Service is excellent. I had my car impounded and the company (especially Liz ) went above…read moreand beyond to keep my stuff secure until I could retrieve my items. Thank you. i miss my car, but it is what it is ...

I recently had an accident in my 2024 Kia Telluride. Despite the fact that I was not at fault, the…read moreresponsible party's insurance company refused to allow the use of OEM parts. My vehicle has only 19,000 miles and is in perfect condition. I argued with the insurance company to no avail, but Charlie at M&G was able to get all new parts for my vehicle. I am very grateful for his persistence. Charlie is very particular about the work that is done in his shop. My car looks brand new and everything is working perfectly. A friend of mine whose hobby is specialty and classic cars was also impressed with the job M&G did. Melissa was awesome at handling all paper work State Farm required and a pleasure to do business with. I highly recommend M&G Auto Body. Melissa arranged for Enterprise to pick me up and take me to the rental location when the tow truck dropped me and my car off for repair. I also dropped the rental at M&G when the work was completed and Enterprise retrieved it from M&G. I don't know if other shops have that arrangement, but it certainly was helpful for me. Again, great work and great service!

Recently, I was involved in my first accident in early August. Although I was cited, the accident…read morewas not my fault. It was a four-car collision caused by a driver who swerved to exit the freeway in front of us. The car behind me was tailgating, which left me and the car in front of me sandwiched with nowhere to swerve--there was construction and bottlenecked traffic in the left lane and a cement wall on the right. Both the driver who caused the accident and the one behind me sped away. I was shaken, scared, and overwhelmed, unsure of what to do. To make matters worse, I was close to paying off my car. I've always been a careful driver, and the chaos on the roads today is infuriating. Careless, thoughtless drivers who don't maintain safe distances and weave in and out like daredevils make driving incredibly frustrating. The patrol officer called a company to tow my car. When I contacted M & G Body to tow my truck to their lot and assess the damage, they arrived at the impound lot bright and early. The M & G tow driver was friendly, helpful, and quick. Linda and Melissa from M & G promptly provided cost-saving guidance and outlined my next steps to expedite the process. Charlie assessed my car and recommended getting a new one, as the repair costs exceeded the car's value. Throughout the entire process, I felt cared for, heard, and guided on how to move forward after the wreck. Their customer service was impeccable. Charlie offered valuable insight into my options, including selling the car to a junkyard or to someone interested in the parts or the whole vehicle. I will absolutely reach out to them for any future inquiries. M & G Body turned a traumatic situation into a more manageable experience through their motivation, professionalism, and expertise. Linda even gave me helpful advice on how to care for my sprained wrist and forearm. Thank you to M & G--I cannot thank them enough! I highly recommend their services.

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

Very disappointed i chose to use this company after they didn't communicate how long i would be…read morewaiting for a tow truck. I was told time and time again a driver would be there shortly. I waited 3 hours after I had already paid $100 to get my car towed half a mile down the road. Discussed this with customer service and was told I cannot be refunded but "they would look into the issue internally" not fixing the issue I had.

Great service and price! They picked up my car very quickly and helped with dropping it off at a…read morecar shop. The driver,Darron (sorry if spelled the name wrong), was awesome and gave me couple advices. Really appreciate your services and definitely recommend to anyone.