Very quick service and friendly staff will definitely go back! I love this place they replaced the…read morescreen protection beautifully

Fast easy repair with very friendly staff. Highly recommend if you need a new screen protector fast!read more

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

The staff there was very helpful! We were in and out in a matter of minutes and that was after…read moretrying several cases for our phones and purchasing. We were able to try on the cases. I was very satisfied with their quality compared to the competition at this mall. Also, they do skins for your smart phone screens.

Amazing experience. Best service I've ever had regarding customer service and cell phone service. I…read morealways have service unlike T-Mobile. I would always have dead zones. Verizon is the best! Sign up with them now

I sat there for 2 1/2 hours and listen to this kid try and sell me on everything under the sun as…read morehe continued to charge me. The price started at 104 that I paid and then I paid an additional 322 to pay off the device and all I wanted to do was just get a couple accessories to protect the brand new phone that I got as they sit there and tell me we can put it on the account and it's gonna be OK and I don't have to pay this much today. But because seven months ago, I was late on one bill they're not able to charge anything to my account We paid $600 just to get out of there with a " tier, one trade-in value,"I have no idea. They create unreal. Expectations for stuff that's not even real. Zeke if you're reading this get a new job, because honestly, you suck at your boss thanks for absolutely nothing.

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

I took my iPhone in thinking I needed a new charging port. They gave it a good cleaning at no…read morecharge and sent me on my way. I'll admit the cavernous feel of the showroom felt odd and a bit uninviting. One employee was eating her lunch on the counter which most businesses know is not good practice. I guess this is kind of a passive aggressive review but how can one complain about a rare free service? Bottom line: I'd use this business again.

The Michaela was absolutely amazing and I truly appreciate the help. You guys are lucky to have an…read moreemployee that is so dedicated to your customers.

I went yesterday to have my original screen replaced as well as have a cover put on my…read moreiPhone....And now half the time I push a button it doesn't work. I read about going to non-Apple places to get parts replaced and apparently I should've read that before I went there because I would know why I can't pick up phone calls, why I can't hang up phone calls, why I can't hear people, and why the screen is black while someone is still talking, and the icons aren't working. When you try to call them to talk to them, their voicemail picks up and then tells you it's full awesome business! Now I have a phone that I can't use. Thank you ZAGG! Oh, and did I mention it was just barely under the price of having Apple do it themselves?

They refused to serve me because I didn't speak Spanish. It was such a surreal experience…read more I rated alight at the counter as they served for people that walked in after me. One of the other customers, Spanish-speaking, made a big deal about it on my behalf. One of the female associates rolled her eyes and shrugged her head and said something back in Spanish that seem to make the other customer disgusted. But I just politely nodded and left. All I needed was to buy a charger.

Say Tomas and you have it DONE -and done RIGHT! Walked in and was greeted immediately asked a…read morecouple of questions about back up storage-he went over the details and was a great listener and responded quickly and was knowledgable.

Used to dislike this location but new management and staff is great very helpful !! My new go too…read morebecause they take their time !!

Anthony, store manager, was wonderful to work with. We came back to this store to buy 2 more…read morephones even though there is a closer Cricket because of his custumer service.