The entire process was smooth as silk. I worked with Sam who helped me get a great lease for a…read more2026 VW Atlas SE. Zero money down! Just license, fees, and first month's payment DAS (due at signing). I started the process on Sunday afternoon when they were closed and went to the dealership on the following Saturday to pick up the car. This was the most stress free car buying experience of all time for me. Once I told Sam about the make, model, and trim I wanted with no add-ons, he went to work getting me the best quote. There was a dealer that quoted $13 more than the first dealer and Sam tried to get the dealer to come down in price to match the first offer. He didn't so we went with the first dealer to lock in a low monthly payment plus tax. None of that "cap cost reduction" nonsense you see in the car dealer ads that fool you into thinking you got a deal. You are just prepaying the lease and lowering your monthly payments. The deal that Sam got me was low selling price for the car, standard residual (set by the bank), lease rebate, zero upsell. In fact, I just dealt with Sam 100% of the time. I got the contract emailed to me to sign. Sam met me at the dealership to sign a couple of DMV forms. I wrote the check to the dealership, then Sam drove the car out to the pick up area. ZERO CONTACT WITH ANYONE AT THE VW DEALERSHIP! No games at the finance desk, no wasted time going back and forth, honest selling price of car, and standard money rate with the lease. Sam basically shielded me from all the high pressure sales tactic and made sure I got the best deal. Do yourself a favor and hire a professional like Sam to battle the dealership. This was truly and EZ experience and there was no fee or bill from Sam.

How do I love this group? Let me count the ways!…read more DEDICATION & GUIDANCE: I worked with Gary who worked really hard to find the vehicle I wanted and helped we figure out what was within my budget. He searched high! He searched low, and although we didn't get the vehicle in the color that I wanted, we found the vehicle I wanted! COMMUNICATION: Garry was outstanding at taking all of my calls and text messages and always replying to me even when he was busy with other customers he would always let me know he would get back to me and he did! Tips to the buyer or leaser: I strongly recommend women using this Auto Group broker. They are exceptional at understanding the needs and having multiple conversations until you are able to figure out which vehicle you want versus what you actually need. As this was my first time leasing a brand new car Garry helped to organize the structure of how to go about getting the vehicle. I think the only thing I would've liked that did not happen is that he would've been able to actually go down with me to get the car at the dealership in Culver City. Typically how it works is you do everything online! Garry does all the heavy lifting and negotiating and getting it down to a price that is within your budget or finding you a vehicle or having you wait until the time is right. Please feel free to send questions if you have any I would be happy to answer them about EZ Auto Group and especially Gary. He is an exceptional young man with extreme patience, and a wonderful sense of humor. You will not be sorry working with them!

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

My experience at IMX has always been incredibly over the many years I have worked with them. I…read morepersonally dislike dealing with dealerships and these are the only guys in the car business that I will always come back to. Robert has been "our guy" there since I first moved to LA over 15 years ago and he always does whatever is within his power to get us the deal and the car we want. Clear authentic communication which always makes you feel like you are talking to a "real human being". Love this place!

I would like to express my sincere appreciation to Nissan of Mission Hills for the excellent…read moreservice they provide. From the very first interaction, the customer service has been outstanding, consistently marked by kindness, trust, and a genuine willingness to help throughout the entire process. I would especially like to recognize Duby and Yajaira for their exceptional attention and professionalism. They truly go above and beyond to make sure every question is answered and every concern is addressed. They are always attentive, responsive, and patient, taking the time to explain everything clearly and honestly. Their dedication creates a comfortable and trustworthy experience as a customer. Thanks to their excellent service and teamwork, every visit and interaction with Nissan of Mission Hills has been smooth and pleasant. It is reassuring to know that this dealership values customer satisfaction and has such a committed and professional team.

I contacted Mission Hills Nissan regarding a sliding door issue caused by prior service. I was…read moreinstructed to bring my vehicle in, but I am located about 4 hours away and needed written confirmation of the repair and appointment before making the trip. Despite multiple requests, I was not provided clear written confirmation or consistent communication. I also requested communication in writing due to a medical condition, but this was not effectively accommodated. Because of the distance, I could not proceed without confirmation, and the situation remained unresolved. I hope the dealership improves communication, especially for customers traveling long distances.

This is now my third Ram purchased with Trina, and once again she absolutely delivered. Trina…read moreconsistently goes above and beyond in every aspect of the process. Her level of customer service is unmatched--professional, responsive, honest, and genuinely focused on making sure you're happy, not just making a sale. Every time I work with her, the experience gets better. She makes the entire process smooth, stress-free, and actually enjoyable. I'm beyond satisfied and wouldn't think twice about going to anyone else. If you're in the market for a Ram (or any vehicle she handles), do yourself a favor and ask for Trina--you won't be disappointed. Highly recommended.

Absolutely unacceptable experience. I brought my car in for a diagnostic…read more Later to find out the only issue was debris in the shifter. Somehow this shop managed to put 45 extra miles on my car, which is completely ridiculous and unnecessary for the work that was supposed to be done. There is no valid reason my vehicle needed to be driven that much, and it honestly feels like my car was being used for personal joyrides instead of being properly serviced. I trusted this shop a whole week with my vehicle and got it back with unnecessary mileage and zero accountability. Very unprofessional and disrespectful. I would not recommend this place to anyone who actually cares about their car.

Este lugar es de los mejores dealers en todo Valle De San Fernando mi familia y yo tenemos mucho…read moretiempo compra de carros con Jr es muy buena persona y sabe cómo ayudarte a qualificar para que compre su carro o troca 100% recomendado.. los carros que venden aquí mi amigo Jr son muy buenos economicos y semi nuevos y para serrar con broche de oro mi carrito tiene garantía del dealer de honda por 2 años ESTOY NUY CONTENTO Y AGRADECIDO POR TUS SERVICIOS MI AMIGO Jr.

Highly recommend. JR provides the best customer service & gave my son a really good deal on his…read morefirst car.

TOP TIER SERVICE!…read more This location is by far the best service I've ever received from any dealership. Everyone here is an absolute amazing person, and so helpful! They make me want to come back just to be here!!!! It's that great! :) Ilya, who helped me purchase my vehicle is so absolutely wonderful!!! He is attentive and is ALWAYS willing to help me no matter what the question is, he is there! That kind of service you cannot find anywhere else! Jose in the financing department is such a patient and understanding employee! Also very attentive and very kind to everyone! Everyone here is amazing! IM STILL NOT DONE!!! The sales woman at the counter named Melani, is SO incredibly sweet! Her attentiveness and patience is so warming! The baristas at the coffee bean, Andy and Dylan are so amazing! They always have a smile on their face and will make conversation with you and really make you feel welcomed! Not to mention their drinks are FANTASTIC!!! To end this review, I'd like to just say that the people who work here at Galpin Honda, in San Fernando are ABSOLUTELY AMAZING, the owner of this company is blessed to have such wonderful people working here. Everyone always seems so happy to be here and they really are "Happy Honda people" thank you for always being so kind to my family and making me feel part of this family! I will continue to recommend friends and family to come here, just before the experience they will receive! Thank you again!

To buy an electronic car at this place was the worst decision…read more The agent has no idea how new technology works. Johnny the sales person for him it's more important to be playing games on the phone than to answer all the customers questions.

I don't even know where to start with this company, car shopping is never fun and it creates a mix…read moreof emotions. I called this place and Thomas was the man to help me out in the task of helping me find an amazing deal on an rx 350 and I will be doing it again with my wife in a few months . I wasn't sure at first and went back and forth between models and trims. Thomas helped an indecisive person and was patient honestly BEST car experience I have had ! Do you self a favor if your looking to purchase or lease a vehicle call this place and ask for Thomas and it will be the best decision you will do on your vehicle journey! Thank Thomas!!!! Call you in April !

When I moved to LA, I was driving a lifted Jeep Wrangler. While I loved the car, I quickly…read morediscovered that LA is not the place for this kind of car. I spent the next couple weeks searching for a more suitable car. After wasting many hours of my life totaling up to two full weekend days, I learned that most everything the sales people tell you is a lie. I decided to check Yelp. I saw many recommendations for Mannal at Studio Motors, so I reached out. After just a couple of quick emails about my situation, he was off to the races searching for an appropriate car. Within just a couple of days, he had found the exact car I wanted, with the amenities, and even the colour. He also helped me locate a buyer for my Jeep, so I did not have to drive to another dealership. Honestly, at first I felt like something had to be wrong just because this process was so much better than every other dealership and car salesperson I had experienced. But it turns out, Mannal and his crew just know to treat customers. I would gladly recommend Mannal and Studio Motors to anyone who hates the headaches that come with Car Dealerships and their employees.

WARNING! DO NOT BUY FROM HERE! I'm writing a review just…read moreknow after having to purchase a car from this shitty place 4 years ago. They ripped me off. Stole my money. Since I was so inexperienced they took advantage of that. Ended up paying for a 2005 Honda 12,000. Ridiculous I'm so mad just thinking about it. I don't even have the car anymore it broke down after 3 years. Do not buy here people they scam you.

FUCK THIS PLACE! I'm glad EVERYONE saw the same thing! Long story short I bought my 1st dealer car…read morefrom these RATS and they fooled me and sold me a LEMON a fucking car that had serious problems that they never fixed instead hid! Oh man I had to go thru hell and back so I did a voluntarily report and that was the best decision I made in life! I went thru bankruptcy because of these SONS OF BITCHES at a young age. Please anyone STAY THE FUCK AWAY FROM THIS PLACE PLEASE!! All their cars are fucking junk waiting to be sold to someone. Go to a big dealership you will get your moneys worth better at HONDA or TOYOTA!! "Pacoima Motors"

Arman is the best! I will always use him when I get a car. He's so professional and makes the whole…read moreprocess so easy! He goes above and beyond to make sure everything goes perfectly. I can't say enough about how he has made this process so seamless!

Ultimate Auto is awesome! Armen has been helping our whole family for 20 years with leasing our…read morecars, getting us the best deals possible, taking care of the cars that we turn back in and answering any questions we have, we fully trust in him! The service he provides is exceptional , he is so professional, kind, mannered , makes sure that you are happy with your car and the process! I highly recommend Ultimate Auto to anyone looking for the best deals with minimal hassle, no long waiting , no bargaining , you just get that deal you want, unbeatable!