1 Star - Stay away from this dealership I had an extremely disturbing and unacceptable experience with this dealer. I was sold a vehicle with a damaged engine. Although the dealer claimed the engine was repaired, the car continues to have serious mechanical problems. During the supposed month and a half of repairs, I was given two loaner vehicles, both of which were also unsafe and unreliable. I repeatedly communicated this, and it was completely ignored. What made this situation far worse was the unprofessional and abusive behavior from the dealer. When I tried to stand up for my rights, I was insulted and yelled at in front of my children, which was humiliating and unacceptable. Even more disturbing, one of the mechanics I was sent to by this dealer made an inappropriate and offensive sexual proposition to me. This crossed every possible line and made an already stressful situation feel unsafe. This dealership shows no accountability, no professionalism, and no respect for customers. My car has been problematic since the day I bought it, and dealing with them has only added emotional distress on top of financial loss. Do yourself a favor and stay far away from this place. No one deserves this kind of treatment. read more

Ride On Autos - Car Dealers Near Me - Van Nuys, California

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total scam they sell you lemons here break down on you after leaving the parking lot. they claim they in house finance you but never report your payments to the credit bureau. 21% apr on used cars is crazy. avoid this situation by any means necessary they are affiliated with jalisco super mufflers if your car breaks down they send you their to get it fix supposedly. read more

first of all I would just like to mention I got my car back in August 24' and it is now February 2025. I havnt received my license plates, they made false promises on fixing minor issues like my mirror and window that aren't working. ( still havnt got it fixed ) the car was listed under a Kia Optima S but when I linked it to my insurance they said that it was an LX. i was excited to get a new car but now that stuff is popping up I got left on the 14 fwy back in December so I towed it to the same mechanic they have linked and they drove it around, and erased the code I'm sure and called it a day. read more

First off I found out this dealership has a new owner , not only that but new employees, which is great since I've been searching for a truck for a couple months. I would drive by and it always caught my eye, until I decided to take a look. They have amazing inventory , they were able to help me find something within my budget and exactly what I needed! read more

Shopping for the right used vehicle can be tough. Joe at Ride On Auto really goes above and beyond to help find you the perfect fit. I had been shopping for months and Joe found me a car and bought it at auction for me. A couple weeks later the transmission went out on the car. It had already passed smog and passed inspection at my mechanic. The warranty company was no help after a month of waiting for them to approve the bad transmission. Joe, once again, saved the day and put a brand new transmission into the car. Thank you team at Ride On Auto for all your help and support with this messed up situation that had nothing to do with you selling me the car. Every problem I had this dealership helped in a huge way! I can't thank you enough for all your help and support. read more

Joe and Marlon is always helping us, is actually our 3rd car financing here. Definitely recommend it, bad credit or no credit at all, I'll be always grateful for the help! read more

Ride On Autos - Car Dealers Near Me - Van Nuys, California

Do not trust this company. Unscrupulous! We wanted to buy a car, offered to down a deposit for 24 hours, they said we were friends, no need. Came ready to buy when we promised, and they had sold the car. No call to us. No courtesy. They are not your freinds! What else will they lie about? read more

I was hesitant to leave a negative feedback after disappointing visit since they seemed like they did try to resolve the issue but it's the follow up experience pushed me over. Originally wanted to buy a good priced car, only to find out it was a lemon with fake mileages. They said they didn't know either but who knows, still was a waste of time for a 3/4 day visit. we did trade in my moms car for a $100 to them, but the tittle didn't transfer complete so had to call back for additional info and their attitude was a complete 180, very frustrated and very rude, as if we were annoying them, except we are only trying to help finish the trade in paperwork. One of the worst if not the worst car buying experiences we had. Buyers beware, they can put a fake smile but really doesn't care about people, customers read more

Complete rip offs! Charging 22% interest on used cars and the Joe the owner, is unprofessional that looses your important paperwork regarding warranty, receipts etc. When I asked if the car was ever in a accident, Ricardo the sales rep lied to me saying it never has, and decline to show me the carfax. When I traded it in, the car ended up being in tragic 2 accidents by it's pervious owner that affected the transmission to the point that it was unfixable. Even though this place knew this, they still sold me the car. Never coming back here again. If you're somebody buying a car for the very first time, please stay away from this place. Reply: JOE, you know I've contacted you several times regarding the receipts YOU lost when my transmission broke down, you repeatedly told me that you were still looking for them for WEEKS. I keep following up but you lost them. I gave up and bought myself a brand new car obviously I need transportation. You failed to keep the files organized. When I was newbie buying the car, Ricardo NEVER showed me the CARFAX. He straight out told me that the car was never in an accident. He knew I didn't know anything about cars. He took advantage of me as a new driver and as a new buyer. I complained to you after I found out & you told me "that's just how it works". Sorry not sorry, I'm keeping my One star review. read more

Good place to get a nice car , they are good people that help you find great deal for a great car !

Had some issues with a car I paid $9,000 cash for. The past has been a disappointment, let's see what Joe will do . Talk is cheap . read more

I was looking to purchase my first car a few weeks ago and after looking through the many dealerships in the Valley I landed at Ride On Auto. I got was greeted by Debora who immediately got to work finding a car that fit my price range and was in my preferred style. After I found a 2008 Honda Accord in excellent shape Deb let me take a test drive. I had been shopping for a few weeks and I was in the fence, but after meeting Joe and Eddie, I was sold. Eddie made financing the car quick and easy and he got me an excellent deal. All the headache of getting the car registered and insured was taken care of in house and all of my questions and concerns were dealt with right away and they never gave me a hard time while I was making a decision. I was in the fence until I met Joe. Joe talked me through everything and made me feel great about buying. I know they weren't make much off me but it didn't seem to matter. Having a satisfied customer meant way more than the profit margin. When I got the car it needed a new stereo and new front tires and Joe took care of all of it. I truly feel that if I have any further issues with my new car that I will be able to come back to Ride On for anything. I might stop by just to catch up with their excellent staff. These guys were inviting, they took care of everything in regard to the purchase, even things I wouldn't have thought of. This company exceeded my expectations every step of the process and I would highly encourage anyone serious about buying a car to check this place out. read more

Came to this dealership as a walk-in looking for a car for our son. They had quite a few models in the sub-$10k range we were looking at. While we didn't wind up buying a car here, the saleswoman was very friendly in a non-cheesy non-pushy way. She let us test drive a couple cars and was vey low key. She made us feel that we were important and not just a few quick dollars. The next time we are in the market for a used car, we will definitely stop by Ride On Autos. read more

Do not trust the "dealership". put 3k for a down payment on a car. sent the money through zelle after viewing/test driving the car in person to make sure it was gonna work for me. once i payed i called to let them know i was on the way to pickup the car... i was informed that the car i put a down payment on and got insured through MY insurance company didnt even have a title at the time i test drove and payed for it. so they were basically advertising a car that had no title but they already had it listed for sale. ultimately since they didnt have the title (AFTER I ALREADY PAYED FOR IT) i ended up asking for a full refund and the owner said he would contact me when they recieved the car title. a month later they never contacted me or tried to make right for their mistakes. now i have a new car from a different dealership and highly reccomend you do not shop here. plenty of other affordable places that are much more professional.do not trust the 5 star reviews. save yourself the hassle these guys are in it for the money. read more

I bought a car here recently and it broke down in a week and a half. Before I pulled out of the lot I asked could they put air in the tire because it was low. Joe told me that the tire sensors were broken and not to pay attention to that but it was obvious that the tire was low. He told me to just go down the street to the gas station to put air. Once the car broke down after a week and a half Joe told me to bring it in for them to fix it. I told him I would like my money back but he insisted on me letting them fix it which I still did not want the car. When I expressed that I still did not want to drive it away and would like my money back, Joe and Tony begin walking towards me yelling, "It's a good car!" At that point I was confident I wanted my money back! Very unprofessional to be yelling in a woman's face a charging towards her! They aggressed me into the car that still sounded like a bucket and had a smell of toxic fumes which started to affect my breathing. The car would not start one week later yet again after I had finished working. I called Joe and he told me to call a tow truck and bring it to the lot at Ride On Autos. I wouldn't have to call a tow truck when I've only had the car 3 weeks! He called back and told me he and the mechanic were on the way. Once he arrived, he was not with the mechanic. Instead he brought the guy Tony who was yelling at me the last time the car broke down. They had me leave the car at the location where I was working and brought me to the car lot where I called an Uber to get home, while they're reassuring me they will fix the car again. I asked for my money back once again and Joe told me that I would have to take them to court and they're going to repossess the vehicle in order for me to receive my down payment back. I am still without a vehicle, have been dealing with this issue since November 2022 around Thanksgiving, and am still without a vehicle or my down payment. Joe told me corporate would contact me with a decision. I asked for corporate's number or a name and he said there's so many bosses he doesn't know a name. He told me he would text me the number. I have not heard from him since. This was the worst car buying experience I have ever had in my life! Rude, unprofessional, scammers, with no respect for women. Oh! Forgot to mention Joe kept trying to take me out for sushi and kept wanting to bring the car to my house, the plates, and wanting me to come up to the car lot every 2 days so they could "CHECK" the car. This company needs to be shut down and Joe needs to be imprisoned for scamming and stealing from the community! read more

Where do I even begin? Joe (the owner) and sunny (the manager) are genuine, reliable, humble, and trustworthy. I've never met anyone as sincere and honest as them. Right when my gf and I approached the dealer, joe came to meet us right away. Their customer service is BEYOND amazing. 5 stars would not be enough to rate this place. They will work with you and make sure you get the car you want. They put you first and take very very very very good care of you. Once you're in, you're family. Don't even worry about ANYTHING because they will give you ALL the information. They won't trick you and/or waste your time. Don't even bother going to any other dealerships!!!! Forget them all. This place right here is as real as it gets. Let's say that you really can't afford a certain vehicle. joe will show you different types of cars within you budget and work with what you have. He will make sure that you are satisfied. He definitely helped us get the car we want. Sunny is just as helpful and explains in detail everything you need and want to know. They take their time so they can give you the very best deal. I will repeat this again; THIS IS THE BEST PLACE TO GET YOUR CAR. Stop trying to go somewhere else. Save your time, gas, and money. Come here and you won't be disappointed. When we finally took home our lovely red mini coop we couldn't figure out how to reverse the car (it's a manual and very different from the other cars we've driven) sunny, who was almost close to home, drove back and came to our house. He showed us how to do it and stayed there until we both knew how to put the car in reverse. WHERE ARE YOU GOING TO FIND SOMEONE WHO WOULD DO THAT FOR YOU???? It was almost midnight and he took the time to come over and help us. My dad is a mechanic and when I showed him the car there was absolutely nothing wrong with it. These guys will not rob you and take all your money. They're the best!!! Just go to them and see for yourself how WONDERFUL this team is. You won't regret it. *drops Mic* read more

I bought a car a year ago very and I'm very happy with it ..Joe's a great guy even after a year he still helps me out with my car that I had purchased from him and he's very well oriented Thanks Joe and staff for the amazing experience!!! I really recommend anyone that's is looking for a car to come here they make you feel like family very honest and helpful read more

WTF!!!!!!!!! This is the most dumbest car shop I've ever been too ever. They are rude unprofessional and the def don't have good cars. They sell cars that don't work that break down the next day you get it. No one should be fooled by these people you call fake. They are so fake they don't know how to run a business. Terrible service. My boyfriend got a dodge and it has been breaking down 5-6x already they really fooled him cuz they said everything is in great condition when really it's not. I recommend for everyone to never go to this shop. You're going to get fooled by the owner. I hope you all have a blessed day and hopefully god takes you to the right dealership. read more

This place is ridiculous. Do NOT buy a car from here. They bought my car from an auction and sold it to me when they didn't even possess the title! They gave me a "deal" as long as me and my friend gave them 5 stars. The cars alternator and battery went dead in 3 weeks. Although one of the owners Joe helped me fix the issues that came up (which also included the power locks), I had to drive out to the valley 3 separate times to try to fix the locks! I asked Joe to send me my plates, and he insisted on dropping them off in person every time I asked (which made me really uncomfortable...he asked if I had a boyfriend and kept wanting to grab lunch). They sent me the wrong plates and someone else's registration TWICE!! I ended up having my plates already under the "ride on autos" placard... who knows who would have been sent my plates.. This is supposed to be legitimate dealership, and it is beyond sketchy. The only reason I'm not giving them one star is that Joe was helpful in fixing most of the issues (not the alternator), but overall just a very disorganized and unprofessional business. read more

Ride On Autos - Car Dealers Near Me - Van Nuys, California

This Place is absolutely great! They take care of you even after you buy your car. I worked with Joe as a first time buyer i can tell you i am very pleased. read more

Even though the finance lady was nice, the car I wanted had a lot of issues and wouldn't even pass smog after I was guaranteed nothing was wrong with it. After calling the deal off and asking for my money back they seemed really upset in the office, and Joe decided to take his anger out by demonstrating a little burnout in the car I was going to buy. Needless to say I'll never be going back. read more

On your next car come and see Robert and Joe I was referred to them they hook me up with a really nice BMW for such a great deal come and see this guys read more

I don't recommend this place, the sellers are liars i made a deal with the owner for 2200 down payment for a car , then when i was about to signed , the seller put on the contract 3900 down payment, I didn't signed and the owner and his worker started to misunderstanding . They thought I wasn't going to read the contract. I don't know have cheated like that. I think that when you make a deal you have to do what you said, and not change things when you make the contract !!! read more

I was on Van Nuys Blvd. near all of the big dealerships and I saw a sign that said 'Cars Under $4999' and they MEAN it!! I was not expecting them to actually have decent cars for that price but I was pleasantly surprised. I got an AWESOME car for that price! Newer than anything else I have been looking at in my price range, runs great and SUPER CLEAN! The staff is awesome! Very helpful and more than FAIR! I was able to be out the door at the price I wanted with this beauty and I couldn't be happier :0) read more

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Worst place to get a car ! Don't go here unless you want to buy a broken down car ! Bring a mechanic before purchasing!!

Joe is the best when it comes to car buying, the guy's honest, he tells it like it is! and will give you a great deal just like he did to my friend and me (Better deal when you buy 2 or more cars, believe me) I would definitely recommend this place to anyone! read more

I like things simple and straight forward. That's what I got with my great experience at Ride On. Joe really took time to find the car I wanted.... more importantly, he found one at my price point. I felt zero pressure, he was hands on and even took care of things I didn't think with the car. Deborah was super nice and answered all my questions.... A great small business! read more

I'm not sure who wrote these other reviews but they must friends and family. Makes sense since the first thing Joe said to us was "Check our rating on Yelp". He and his whole office do nothing but lie and sell unsafe cars. We have caught him in lie after lie regarding the junk car he sold us. Even lied about the smallest thing. Joe would lie to sell his mother down the river. STAY AWAY FROM THESE CROOKS!!! I have reported them to the BBB as of Oct 16,2017 read more

Finding a car dealership that offers a wide array of both affordable & stylish cars ALONE is hard to come by, but to have a reliable & honest team that truly has your best interest in mind in addition to that... is damn there IMPOSSIBLE these days!! This is why two years ago I was beyond estatic coming across a dealership that had all of these traits - Ride On Autos! To Joe & Deborah it is much more than a car deal, customers are treated like family and they strive to assure satisfaction even however long after the sale. Today, all my family and friends are proud customers as well & anytime we come in for assistance they never cease to disappoint with their amazing customer service, affordable deals & beautiful selection of cars. John in finance is a great new addition to the team who helped explain the entire process in full detail when my cousin bought her first car last week. We are so grateful to Ride On Autos :) read more

I had been looking for a "pre-owned" SUV for several months. I had gone to countless car dealerships only to be; hounded, pressured, and contacted at all hours (by phone,text,email)! What a Pain! I met Joe and Deborah @ "Ride On Autos" and found them to be understanding of my needs and extremely Professional. They helped me finance the SUV I wanted (my credit wasn't great) and provided me with a Fabulous Insurance Agent who is providing me the Best rate for my car! They fixed the minor things I wanted fixed and even had my Entire car professionally detailed when I came to pick it up!! If your looking for a "pre-owned" vehicle and want to feel confident and HAPPY with your purchase, then I Strongly recommend "Ride On Autos" you'll be glad you did. I Am! Brad S. A VERY SATISFIED CUSTOMER Ride On Autos continues to WOW me with their continued Customer Service! Brad July 6,2018 The Customer service at "Ride On Autos" never ends! They ordered me New license plates (the ones on the car were kinda beat up). They installed them and even found me a extra key and fob for my car (Ford Dealership wanted over $200 for the key, fob, and program)! Every time I stop by Ride on Autos, they treat me like Family! I am SOOO Very Grateful to ALL the staff at Ride On Autos Brad Scobey read more

This is a great place customer service is great eddy amazing Deborah and joe the man I would recommend this place to anyone who looking to buy a car stop by car selection is great cars trucks hybrids great prices read more

Joe you're the best !!! Thanks for your service And awesome financing ! Gonna be back soon ! My sister needs a car next ! read more

Do yourself a favor and avoid this place unless you want to be ran around for days with absolutely no help at all. I came there on friday to check out a car and found something I liked. We talked it over and I asked when it will be ready they said Monday and to call them around 5. I called exactly at 5 on monday and he came up with something saying oh a light came on (most likely the engine light) and that he had to take it to his technician so he said call Tuesday at 5pm. I call again on Tuesday and I spoke to a guy and they said the car was done it just needed to be driven 100 miles to reset the system so he would call me THE SAME DAY WHICH HE DIDN'T! I was already mad at that point so I call Wednesday on all the numbers on the card no one answers so I decided 5 minutes later to dial *67 and someone answered this time he said again the car is ready but has a dent and won't be ready until Saturday. Honestly don't believe the good reviews on this yelp they mostly like all know the people that work there. Trust me avoid this place you'll find better places. read more

First time buying a used car and all I can say is WOW! Joe and his employees bent over backwards helping us fine the right car for our needs. Not only that but they continue to help anyway they can! You will not be disappointed! Joe has my business for life! read more

Let me start off by saying these are the most honest group of worker I ever came across! Rey and Joe were super helpful in finding the best deal for me since my vehicle was in a horrible situation. I had a vw Jetta and it was in bad condition and they offered me a great deal. Unfortunately it didn't work out for my budget, but I want to recommend them if you want honesty and people that will work hard to satisfy the customer. Rudy was also really nice and honest. Truly truly recommend if you want the best of the best! read more

They have great deals on all their cars and are willing to negotiate on pricing Joe and Deborah were extremely helpful thru out the entire buying process and made it as easy and painless as possible read more

I had been looking around for a BMW 7 series with a reasonable amount of miles and a decent price for at least a month with no luck. Until I came across Ride On Autos website they had a 750LI with the right amount of mileage and for a great price. Joe and Robert were really great and made the whole experience really easy. I got a great car and a great deal, I highly recommend Ride On Autos!!! read more

Couldn't ask for better service, Joe the dealer really worked with us to help us find a good used car for our price range, which was under $5000.00. Has consistently been there to handle minor fixes, such as electrical, but over all the car is running perfect. Honestly my mother and I have no complaints and strongly recommend this place. read more

It was a great experience to buy a car from these guys. The financing was a quick and easy process and the service was very friendly. The guys are personable and family atmosphere. Very quick and relaxing no pressure. I would look again for my next car. read more

They were extremely helpful and patient. Joe, the owner, was friendly and listened to my concerns. They all were friendly and even after everything was signed and the car was mine, they detailed my car, took care of the battery, and answered any and all questions I had. They are definitely a great place to give business too. So many nice cars. read more