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    Z Auto

    5.0 (4 reviews)
    Closed 8:15 am - 5:00 pm

    Services - Z Auto

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    6 More Services

    Auto repairs

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Z Auto Photos

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    8 years ago

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    8 years ago

    Mike is as honest as the day is long. Hard working, fast and efficient too. I highly recommend Z Auto!

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    13 years ago

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    Route9Auto

    Route9Auto

    (3 reviews)

    Every time I've brought my Saturn Ion here, I get exemplary service. He focuses right on the…read moreproblem and bends over backward to save you money. The Monro in Northampton told me my right-front wheel bearing is bad. They went so far as to tell me not to drive it, for safety reasons. Then they quoted me a nearly $500 fix that I couldn't afford. So I've been driving it for almost two weeks utterly petrified that it's going to fall apart at any second. I decided on a second opinion so I brought it to Route 9 Auto. I was seen immediately and the first thing he did was quote me a much more reasonable and affordable price for fixing the wheel bearing. That was awesome. But then, after we brought the car in and put it up, he diagnosed that the wheel bearing is actually fine. I do have some suspension wear I am going to have to deal with, but my wheel isn't about to fall off my car. I did have a sightly bent rim, so he swapped it with a rear tire and the thing rides fine now. And he didn't even charge me. As a woman, I get a lot of bullshit at mechanics. I'm not particularly car-savvy but I'm not stupid, and if you tell me what is wrong with my car I will, in fact, understand you. You're talking about cars, not lapsing into archaic Latin. It's exhausting to have to second-guess every mechanic you talk to. I don't second-guess Route 9 Auto. I know I don't have to. I've always been taken seriously, I've never felt jerked around, and I appreciate having things explained to me in plain language. Most of all, I appreciate the honesty. First stop when things go wrong, from now on.

    After shopping around at three other auto repair shops - I was so pleased to be welcomed and…read moretreated with respect by Route 9 Auto. They were "matter of fact" and did our front breaks with care and concern. Superior customer service skills and the best price in the Pioneer Valley. What more can I say? I'll be back! They are our family's "go to" place for auto repair service.

    Z Auto - autorepair - Updated May 2026

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