Went there for a tired change got quoted 69$ 75 after tax. Was told I needed another tired and the…read moretotal would be 160? Which was 10 more than double. A week later my cars wheel feels weird and I check to see there's no lug nuts and my wheel lock key is missing

I don't know what to say, but I don't want this to go too long. I would never go back there again…read morevery dishonest. I double checked his story and he knows who I am. He's one of the people that either owns it or manager. He gave me some quotes. He lied about what he did to the car. That's all. I'm gonna say stay away from that place.

These people are honest... they diagnose the problem and fix it in a reasonable amount of time for…read morea fair price. I have been going to this place for MANY years, because like so many other lines of work, when you find an honest one stick with them.

I've been coming here for years. The guys here are reasonable in price (comparable). I like that…read morethey don't try to man-splain any issues I have had, they treat me like I'm any other customer. It does smell like rubber... STRONG! There are tires all around the waiting room...it is a tire place after all. So don't expect comfortable chairs or luxury. I'll take it along with the respect they give ANY day!

Very disappointing experience After paying $500 !!!! For…read morealignment and front shocks replaced (Price went up from $400 to $500 because of 4 bolts on sway bar while car was on the lift and I provided shocks $$) Only came to a big surprise during oil change at Toyota that my alignment is way off eating my tires Came back to get it fixed right way and got a typical mechanic attitude like nobody knows anything except me and refused to fix it Will not recommend it to anyone if you value your time Don't get ripped off

Always a pleasure to get my car repaired by Paul & company. And how often can use "pleasure" and…read more"car repaired" in the same sentence? But it's not hyperbole in this case. Paul's diagnoses are always excellent and just as likely to provide a sense of relief as to confirm darker fears. He always takes the time to communicate what ails your car and is highly articulate. So your eyes aren't in danger of glazing over when the technical details start spilling forth. If you don't have transportation home and need to drop off the car for an overnight, not to worry. He'll set you up with a loaner car. Paul has even made little repairs free of charge and sent me on my way without so much as a "while you're here, you should really look into this." In sum, I feel he's extremely trustworthy and his crew are highly competent. Repairs are very thoroughly described on the bill, breaking everything down by parts and labor. Came close to giving that extra, super-duper special fifth star, but occasionally I've been a little glum about the cost of the labor. But then again, with Chicopee Tire & Auto, you do get what you're paying for.

I've been taking my cars to these guys for a few years now and they always do a great job. A bit…read moreoverpriced but who isnt these days.

amazing experience. Dave and I think Bryan (can't remember it was when I dropped it off) were so…read morehelpful. I came in with a bad tire and rim, asked for an overall check to ensure safety and they found bad tie rod ends. Warranty company was very challenging to get ahold of but Dave worked so hard, was flexible and was very patient throughout. After all of the warranty process, when they could start ordering parts (after 5pm) for my car they had it all done by 11am the next morning. The tire took the longest to come in because they wanted to ensure it was the same as the others so it wouldn't cause any problems with the alignment (I respect rather than pushing Me to get all 4 new tires like others would do). They were able to repair the dent in my rim rather than buying a new one as well. Overall so relieved to have a place I can trust that cares about not only getting the money but giving customers the best service and most for their money. A huge thank you!!!

These guys are always fast, friendly, and affordable! We've bought tires from them twice, and…read morelater, when one of those tires got punctured, they fixed it for free! They have never let us down, we'll buy our tires here from now on!

Not only was the service wonderful here, but what I needed was in stock and they were finished…read moreservicing my vehicle within 20 minutes on a Saturday!! Can't get no better than this!!

Jesse was amazing!! We went in to buy 4 tires. He checked all the available tires and found an…read moreamazing deal with a rebate. We bought the tires and they balanced them and put them on the car. They did a full alignment and we had the car back in a little over an hour. Jesse gave us outstanding customer service and found us the best all-weather tires at a great value. We will be back

Super fast service! Dan was very helpful and accommodating and very sweet! Had worked a couple…read moredoubles and had a flat tire and was in a rush to make it to my next shift. Dan got me in super fast and was very understanding and genuine and I was able to get to work on time and beat the snow storm! Thank you!

I had tires sent here by Tire Rack, so City Tire could install them for me. The work was done…read morerelatively quickly, perhaps because it was a relatively slow hour for business midweek. There were some recent magazines in a rack plus a tv was on for entertainment. There are only 4 chairs though. I gave 4 stars instead of 5 because I asked the manager to tell the tech to fill all 4 tires to 42 psi. I left and found the front tires were at 36 psi and the rear tires were at 34.

This place is great! Jeff is super knowledgeable and helpful. They are fairly priced and have great…read morecustomer service. I have been going here for years, and now drive from CT to MA because I know I can trust them to give me a fair price and assessment of any issues on my car. Went here after Spartan down the road tried to rip me off (4 new tires, 4 new brakes, 4 new axels) and they did the minor repairs that were actually needed. Thank you!!

It is so hard to find a place where you can bring your car to and not feel like they are trying to…read moreRIP you off. Marc (the manager) is amazing, he tells me what I should do now and what can wait. If you question your mechanic go here. You will not be disappointed. Just ask for Marc.

When I first moved to Springfield, Harry and crew at Springfield Tire came highly recommended to me…read moreby my fiance. He had taken his truck here many a-time for oil changes, and even mechanic-type work. After my car broke down within a few weeks of arriving (I guess cross-country driving can do that to a 10 year old car), I decided Springfield Tire was the best bet. They weren't cheap, but I felt confident that they'd do the best job. They fixed my car, and about $600 later, I was back on the road. They had warned me that the starter was about to go out on my car, but thought I had a few months to save up some cash before repairing. The very next day, the starter died and I was left stranded at a gas station in Chicopee. I called up Harry, asked him if they could get a tow-truck to bring me down to the shop. Not only did a tow truck come, but I never even was asked to pay the driver (I guess Springfield Tire graciously took care of it, since my car was just in the shop a day before). That right there is world-class service, folks. I continued to get my oil changed there dutifully every 3 months ($29.50). When I needed my Massachusetts emissions testing and inspection, of course I went to Springfield Tire. But wouldn't you believe, I needed almost $1000 in repairs to make my car "safe" to drive in MA per the inspection, most of it replacing parts of the front end, getting an alignment, etc. They quoted me about $950 or so, and I called around to verify this was a "fair price". Although Springfield Tire and Auto was not the cheapest, they were right on target in terms of price (unfortunately). I dropped my car off in the morning, and by the late afternoon, everything was fixed. Just last week, I took my car in for it's regular oil change and it took only about 20 minutes! When I went to leave, my car wouldn't start. Even though it was very near closing time, Steve and one of his mechanics stayed to replace the starter that they had replaced in October. They did so FOR FREE because it was still under warranty. I'm so grateful to have a mechanic shop that I can trust with costly and important repairs, who I can count on in an emergency, and who doesn't unfairly gouge their prices or sell you things you don't need. I won't go anywhere else!