I filed a complaint via email and also contacted this business through Facebook. At no point was I…read moreinstructed to come in for an in-person inspection of the damage. Instead, they reviewed photos and immediately denied responsibility, even suggesting the damage happened elsewhere--despite the fact that I have a membership at their location. This is not a professional way to handle a claim. After reviewing the images, a reasonable next step would have been to invite me to their office to examine the damage directly, but that did not happen. I provided screenshots from a video clearly showing scratches, yet they continue to deny responsibility without offering any in-person assessment. They are relying on video footage taken from far away, on a wet surface, which barely shows the scratches. Anyone with basic understanding would know that wet surfaces and distance obscure fine details like brush or scratch marks--these are only visible up close. I requested an address to bring my car in and show the damage in person, but they have not provided that either. At this point, the issue is not only the damage to my vehicle, but also how dismissively and irresponsibly my claim has been handled.

With the price of cars today a subscription for a daily car wash is a very smart investment. I have…read moreone on all four of my cars and it's worth every cent.

I paid $60 for a full service and what i got is not even worth 1/4 of the price! Horrible work, my…read morecar still looks same basecally! Pictures attached. Very bad experience, would definitely never refer this place to anyone!!!

Paid $25 and when I got the front and back looked like it never washed. The new touch less system…read morethey have dose a lousy job

By far the best self-serve car wash I have ever been to. I wish it was closer to where I live…read morebecause I'd probably go three times a week. Everything just... worked. Even (especially) the foam gun. Thoroughly impressed. My car was sparkly after, looked like candy. I was able to do it all in one go without needing to pay twice, so I feel like I got my money's worth. To management: Please don't change!

This was a fantastic experience! After parking in a spot that ended with the car covered in bird…read morepoo, we were in desperate need of a thorough car wash. While I did find one little speck still left on the windshield, the service was still very thorough and quick. It was also fun in the car with the light show. The $17 is absolutely worth it!

Super fast service and reliable! I would recommend getting the monthly service, unlimited car…read morewashes. Will save you tons of money and keep your car clean. There are tons of locations that you can use as well. This location on Lisbon St, works fine it has all the standard things. The dryers don't work super well and can leave a decent amount of water. It has three self wash stations that are available. However, the vacuum stations either don't work or have very little suction. The location on Sabbatus St is very new and has the latest car washing equipment, among other things. I would recommend using that one whenever possible.

I'm a pregnant single mother and the manager Jeff Adams went above and beyond to help me at the car…read morewash on 1103 Lisbon St.Lewiston,ME. Definitely a true gentleman and professional! Thanks for having him at this location.

I visit this location simply because my car dealership gives me a free car wash ticket each time I…read morehave a service done. The car wash happens to be behind this Mobil station. If you have the free wash ticket, you need to go inside the conventient store to exchange it for a code. I've only purchased lottery tickets here and the gentlemen working was very nice. The store seems small and is as generic as your typical convenient store is. The car wash is touch less and doesn't do a great job, but hey, I'm not complaining about free. The location on Center St is easy to miss so keep your eyes peeled if your trying to find it.

My husband and I have been faithful customers to get gas at this gas station for many years, but we…read morewill no longer do our business there. After having to move around to three different pumps to get one to work, my husband got gas, and headed home (about 5 minutes down the road). He immediately realized that he dropped his wallet on the ground by the gas pump. He called the store, and they couldn't find it, so he went back to look and ask to view video surveillance to see who could have picked it up. Only the owner can show the video footage, and he has not returened ANY of our phone calls to try to get to the bottom of this. This is so very upsetting, all we need is to see who picked up the wallet to get our belongings back, and the owner of the Mobile obviously doesn't think this is a priority. Our family will no longer give you our money.

Did the $10 car wash and spent $2 on the vacuum…read more Vacuum did the job and cleaned my carpets The car wash actually was good value except it doesn't clean the back of the SUV. Front and sides look great. Back doesn't actually get cleaned.

I used to get a pretty good wash through the automated system. Their new system only did a half…read moreassed job. Only the side brushes touched the car with 1 pass back and forward. The horizontal brush never touched the car. The whole backend is still dirty. A wasted twelve dollars!

Still have not gotten a reply to my terrible experience after her initial response. I have emailed…read morecustomer service twice as she had suggested but nothing. Well another week has gone by and still no response. Guess customers aren't that important after all.

Where's the "0" star button? Honestly, I'm not one to leave bad reviews... kindof just move on and…read moredon't revisit, but my husband purchased a book of washes so I keep going back. My vehicle has never left here looking like it just came out of a carwash. Today, I thought "enough is enough" and drove back around and told them I was going through for a second time because the car was still filthy. They agreed but guess what... it hardly looked any better the second time around. How about this for a novel idea, instead of just using the hose to ineffectively spray the back of the vehicle you use a soft brush/mop or some other item to get some of the dirt off because the actual soft cloth wash does absolutely zero for the back of the car. Try harder.