Workers are impatient, dismissive, unprofessional, and even more inconsiderate. Most mornings, I'd…read morebe rushed to the platform with either an aggressive wave or a shout. Their demeanor is consistently unfriendly. They glare through your windshield and hardly ever smile. When spoken to, they act like they have no time and try to dismiss your situation as quickly as possible. The car wash itself has issues. It stops abruptly mid-wash, folds mirrors aggressively during the mop cycle, scratches paint, and the platform moves inconsistently. My mirrors were folded inward and outward during every wash until one finally came loose and detached from my car. I filed an incident report within 30 minutes and was told confidently it would be reviewed in less than 48 hours. Instead, I waited more than 72 hours without any communication and had to return to the location myself just to get an update. The next morning, the manager called to dismiss my claim. His reasoning was that they couldn't be at fault because no other customers had reported the same issue. He instead suggested that my car being "old" (2018) was the reason my mirror was suddenly hanging off my vehicle halfway through the wash. I'm the only driver of my car, and I never fold my mirrors because I don't park in tight spaces. The only time they're folded is when I use this car wash, and it happened every single wash. If you own a vehicle 2018 or older, do not come here, the car is already broken to them. Between my daily experiences, the behavior of the staff, the damage to my vehicle, and the manner in which my claim was handled, this was one of the worst customer service experiences I've ever had. And raising the monthly prices by $5 dollars was just salt in the wound. I've never experienced such egregious service, work quality, and lack of accountability from a car wash of all places.

I have been too many car washes and I like the approach this one took. You drive up to one of two…read morekiosks and use the touch screen to select what type of wash you want. You can pay with cash or a credit card. Once you pay, the gate opens and you enter the road that takes you to the wash building. You get signaled to move forward onto the track, place you vehicle in neutral and then let the car wash do it's thing. The interior looks like a disco tech with all the blinking colored lights as you make your way through nozzles, spinning brushes and finish with an auto dryer. All-in-all it was a good experience and a much faster one then driving up to the wash building, pay the attendant and potentially holding up the line while you pay with a cash or card.

I love the subscription system. It's not a detail job but with the price of a car today a daily…read morewash with undercarriage cleaning is worth its weight in gold.

I filed a complaint via email and also contacted this business through Facebook. At no point was I…read moreinstructed to come in for an in-person inspection of the damage. Instead, they reviewed photos and immediately denied responsibility, even suggesting the damage happened elsewhere--despite the fact that I have a membership at their location. This is not a professional way to handle a claim. After reviewing the images, a reasonable next step would have been to invite me to their office to examine the damage directly, but that did not happen. I provided screenshots from a video clearly showing scratches, yet they continue to deny responsibility without offering any in-person assessment. They are relying on video footage taken from far away, on a wet surface, which barely shows the scratches. Anyone with basic understanding would know that wet surfaces and distance obscure fine details like brush or scratch marks--these are only visible up close. I requested an address to bring my car in and show the damage in person, but they have not provided that either. At this point, the issue is not only the damage to my vehicle, but also how dismissively and irresponsibly my claim has been handled.

I paid $60 for a full service and what i got is not even worth 1/4 of the price! Horrible work, my…read morecar still looks same basecally! Pictures attached. Very bad experience, would definitely never refer this place to anyone!!!

Paid $25 and when I got the front and back looked like it never washed. The new touch less system…read morethey have dose a lousy job

By far the best self-serve car wash I have ever been to. I wish it was closer to where I live…read morebecause I'd probably go three times a week. Everything just... worked. Even (especially) the foam gun. Thoroughly impressed. My car was sparkly after, looked like candy. I was able to do it all in one go without needing to pay twice, so I feel like I got my money's worth. To management: Please don't change!

This was a fantastic experience! After parking in a spot that ended with the car covered in bird…read morepoo, we were in desperate need of a thorough car wash. While I did find one little speck still left on the windshield, the service was still very thorough and quick. It was also fun in the car with the light show. The $17 is absolutely worth it!

Super fast service and reliable! I would recommend getting the monthly service, unlimited car…read morewashes. Will save you tons of money and keep your car clean. There are tons of locations that you can use as well. This location on Lisbon St, works fine it has all the standard things. The dryers don't work super well and can leave a decent amount of water. It has three self wash stations that are available. However, the vacuum stations either don't work or have very little suction. The location on Sabbatus St is very new and has the latest car washing equipment, among other things. I would recommend using that one whenever possible.

I'm a pregnant single mother and the manager Jeff Adams went above and beyond to help me at the car…read morewash on 1103 Lisbon St.Lewiston,ME. Definitely a true gentleman and professional! Thanks for having him at this location.

I visit this location simply because my car dealership gives me a free car wash ticket each time I…read morehave a service done. The car wash happens to be behind this Mobil station. If you have the free wash ticket, you need to go inside the conventient store to exchange it for a code. I've only purchased lottery tickets here and the gentlemen working was very nice. The store seems small and is as generic as your typical convenient store is. The car wash is touch less and doesn't do a great job, but hey, I'm not complaining about free. The location on Center St is easy to miss so keep your eyes peeled if your trying to find it.

My husband and I have been faithful customers to get gas at this gas station for many years, but we…read morewill no longer do our business there. After having to move around to three different pumps to get one to work, my husband got gas, and headed home (about 5 minutes down the road). He immediately realized that he dropped his wallet on the ground by the gas pump. He called the store, and they couldn't find it, so he went back to look and ask to view video surveillance to see who could have picked it up. Only the owner can show the video footage, and he has not returened ANY of our phone calls to try to get to the bottom of this. This is so very upsetting, all we need is to see who picked up the wallet to get our belongings back, and the owner of the Mobile obviously doesn't think this is a priority. Our family will no longer give you our money.

Did the $10 car wash and spent $2 on the vacuum…read more Vacuum did the job and cleaned my carpets The car wash actually was good value except it doesn't clean the back of the SUV. Front and sides look great. Back doesn't actually get cleaned.

I used to get a pretty good wash through the automated system. Their new system only did a half…read moreassed job. Only the side brushes touched the car with 1 pass back and forward. The horizontal brush never touched the car. The whole backend is still dirty. A wasted twelve dollars!

Still have not gotten a reply to my terrible experience after her initial response. I have emailed…read morecustomer service twice as she had suggested but nothing. Well another week has gone by and still no response. Guess customers aren't that important after all.

Where's the "0" star button? Honestly, I'm not one to leave bad reviews... kindof just move on and…read moredon't revisit, but my husband purchased a book of washes so I keep going back. My vehicle has never left here looking like it just came out of a carwash. Today, I thought "enough is enough" and drove back around and told them I was going through for a second time because the car was still filthy. They agreed but guess what... it hardly looked any better the second time around. How about this for a novel idea, instead of just using the hose to ineffectively spray the back of the vehicle you use a soft brush/mop or some other item to get some of the dirt off because the actual soft cloth wash does absolutely zero for the back of the car. Try harder.

We needed a state inspection sticker and Bob (the owner) got us in within the hour. The shop was…read moreclean and the comfortable during our wait. Bob even chatted with us a bit, making the experience very personable. We will definitely be going back for any other mechanical needs.

Great friendly staff and mechanics. They do all of my auto repair and car detailing. When you…read morefind an auto repair place you can trust you don't leave.