We cannot say enough great things about this company. We used them to install our large front bay…read morewindow about 3 years ago and they did a fantastic job. However, over time the silicone must have been a bad batch unbeknownst to the installers, and we noticed a few weeks ago the window was loose. We called the company up and spoke with Jessica and she made sure to have her crew come right out and assess the situation. Within a couple days they were right back out to pull the window and make the repairs. I asked what the cost would be, beings it had been a few years, but she said "oh no, no! This is covered by us!". What great customer service. I will not hesitate to ever use them again for my window projects and nether should you.

Thank you to the local business Midcoast Glass and Windows in Topsham, Maine, for very prompt…read morerepair work done by two pleasant service employees who attended to our patio door's broken screen. My husband and I are grateful for this excellent customer service and the expert repair. I agree with the positive 5 star review written by John H.

Do you like being ignored? Then by all means go to Creative Glass. They came out to measure and…read moresent me a quote. I was 100% ready to hand them a bucketload of money! After asking a few simple questions (not demands!) about the method of installation, I quickly received a response telling me to go elsewhere, and am now being ghosted. I cannot get a response from anyone. Extremely unprofessional behavior!

These guys did an awesome job! I had a very old building from the late 1800's that had extremely…read morelarge single pane storefront windows that were literally about to fall out of their rotting sills and hurt someone. The guys at Creative Glass did a fantastic job! I couldn't be happier with my new windows! They did exactly what they said they would and there was no mess to clean up when they were gone. I will use them on every window project I have in the future!

Josh had helped me replace my broken passenger window and quoted me a amazing price I'm so thankful…read morefor have everything go the way it needs to to get me safely back on the road! Thank you Portland glass!

I had a morning appointment but the confirmation text said I could drop it off the night before, so…read moreI did. I was not in a huge hurry but because I had the appointment I expected the windshield to be replaced within a few hours of that time, so I gave it 4 hours and called to check. The person on the phone told me 4 pm but because he did not ask my name, it seemed like he was just making up a time. I stewed on that for a couple of hours and called again only to be put on hold. I hung up after a while on hold and then the local store called me. I told her I was coming to get my car and she said they had it inside now and it would not be driveable. So I found a ride and went in, since I know that it takes them less than an hour to replace a windshield once they start. I understand that many companies are understaffed nowadays. I could even have waited a couple of days if asked. I just wanted someone to admit that a decision had been made to bump me and that I should have been asked first. I expressed that since it was turned into a rush job I am not confident of installation quality, and received a better warranty and a discount for that. But now I have to take it back to have the wipers re-set because they are tangling with each other.

Last week, my landscaper's weed whacker accidentally sent a rock flying through the rear window of…read moremy Forester, rendering my only car basically undriveable in a safe way. We first called a local place that could immediately only clear out all the glass and replace it with plastic until they could do the actual replacement nearly 3 weeks later. Plus, I would have to go to them. Next, we called SafeLite and they were able to come to my home the very next day and do the replacement for $110 less than the local shop. They took payment from my landscaper over the phone, and the next day a very friendly and capable technician showed up, on time and after keeping me well-updated on his expected arrival time. The only minor 'glitch' (which could be more major for some people) was that during the initial phone call I was offered either an AM time window or a PM one, and I chose the AM one. Later that day, though, a rep called to say they'd have to put me in the PM window because of the need to plan an efficient route. I totally understood, and since I work from home and had no obligations that day, it didn't matter. I highly recommend SafeLite, and though I hope to never need them again, they'll be my first call if I do.

If I did my job as well as Tucker and his repair guys at Safelite Augusta.I WOULD BE FIRED. Came…read moreout to fix the smallest of chips on Monday, the most ideal weather conditions for the job, only to crack it. I won't and wouldn't give them any task. Now I have Portland Glass installing a whole new windshield next week. PLEASE RESPOND OR RETORT Tuckerat SAFELITE so I can give the entire BS experience that I had with the scam that is Safelite. They will charge your insurance company to "fix"" it only to break it and either your out off pocket a $200 deductible or have to pay out of pocket for the entire windshield they just broke...stay away for these nation chains... Even the customer service guy was horrible.

A rock hit my windshield while I was driving north on 295 (and, no, I wasn't anywhere close to the…read morecar in front of me) and left a heck of a ding. I called my insurance, they asked me some questions about the general look of it and its size, then decided to send me to Safelite in Riverton for a patch job. I was asked if I wanted to go in person or have a mobile appointment (I didn't realize until after the fact that they'd COME to ME to fix it! that's cool!). I was able to get an in person appointment immediately, and it took about 45 minutes to get repaired. While the front desk people weren't the friendliest, the technician was! He came out to get me and talk to me about how he repaired it, explained that it wasn't a perfect fix (as in, you can tell a rock hit my windshield but it also kinda looks like some really bad sap got stuck), and to tell me that he couldn't say for sure that I'd pass my next inspection but he did the best he could. This is a nervous five star. YES, my car passed inspection (since the ding is smallish and not within my direct line of sight). BUT, I'm not sure how it'll hold up long term (especially come winter when I have to scrape snow and ice off my car). Supposedly they back their work with a nationwide guarantee on repairs, sooooo I'm sure it'll be fine? For now, thanks guys!

They damaged my truck the messed up the dash and broke a sensor absolutely do not use Safeliteread more

The owner was very kind to us. We were on a road trip when we got a rock to the windshield that…read moreleft a considerable growing crack on the driver's side. We were passing near Gorham the next day on the way to our next campground so we called, explained what was going on and asked if he could get us in to fix it then. He took our information, gave us a quote for a replacement windshield, told us when to arrive by and opened the shop on a Saturday just to help us out so we could continue our journey safely. We will never forget his generosity in helping us out in our time of need. Would definitely recommend this business.

Has two windshields replaced with Trust Auto Glass. They were able to get us in fast and turned…read morearound in the same day at a good rate. I shopped around for the best price between the other top businesses and was happy with the result.

Very happy with the tint on my vehicle! Tim was very professional and courteous and allowed me to…read moreleave my car overnight which I really appreciated. Great pricing and great service, highly recommend!

Absolutely amazing work! I got exactly what I wanted (vehicle window tint) in a timely manner and…read moreat a reasonable price. Since getting my windows tinted I've had zero issue with it; it looks exactly like it did on day one. Tim was professional and knowledgable. I definitely would go back and highly recommend!!!

Scheduled an appointment..days in advance. They canceled…read more last minute. They never called to reschedule. Unprofessional!

I love this service! I have four small children and my car is always a huge mess. The make me feel…read moreso very welcome when I know my car is a hazmat situation. The are a great service for busy moms that need the extra help keeping up with a clean car. These young men go above and beyond. I'm so thankful!