My Daughter and I had the most pleasurable experience at Goodwin Mazda in Brunswick Maine. Our…read moreSales Associate Magan Carver welcomed us with professionalism, confidence and kindness. ...she just made us feel so comfortable right from the start- My daughter bought a great car! Thank you Magan! Magan and Dillion worked right beside us all the way! Love them! Great prices, great deals. I highly recommend Goodwin Mazda

Deceptive sales tactics and unfulfilled service promises…read more I purchased a vehicle from Goodwin Mazda at the end of March. Looking back, I grossly overpaid, but I allowed myself to be pressured based on explicit assurances from their service department. The service manager specifically looked me in the eye and bragged that the vehicle was "better than inspectable." He guaranteed me that he would personally inspect it and perform any services that were even remotely close to needing attention so that I wouldn't face immediate repair bills. This turned out to be entirely false. I now have a sway bar link issue that requires attention, and the service department is completely refusing to cover it. I was lied to just to get the paperwork signed. Get a third-party inspection before giving them a dime. Management has my contact info on file under my account, but they have already made it clear they won't help.

YELP REVIEW of Good Guys Cars & Trucks Inc. located at 173 Bath Road Brunswick, Me 04111…read moreOwned and operated by Guy Converse and Dominic D'Alessio. Two gentlemen that have been in the used car business for many decades. As Good Guys used autos and trucks they have a niche business plan whereby most of the used cars they buy are acquired from local new car dealerships. They buy the trade-ins. The condition of the acquired vehicles is for the most part know. The 2021 Ford F-150 that they sold me deviated from their standard business plan. It was acquired at an auction in Texas. Maybe they were attracted by the salt free roads in Texas. A number of issues have arisen since my purchase on 9/11/24. When I came to pickup the truck after the purchase I was told a new battery had to be purchased (by them). They installed the new battery and I took delivery of the truck. The next day when the truck was at my home (Nobleboro) , the battery was dead. I jumped the battery and went back to Brunswick. Guy of GG said it must be a bad new battery. I got the new different battery, went home and the next morning the battery charge was depleted. After 2 (two) more trips to Brunswick a mechanic replaced a faulty fuse circuit board. There was no charge(monetary) for this battery issue. It took (4) 60 mile trips to Brunswick to get it right. GG has a 1 bay garage but have trouble with staffing a skilled mechanic. 4 Wheel Drive Issue On October 31, 2024 ( 50 days after purchase) I was in Friendship hauling a boat out and needed the 4 wheel drive, the truck would not go into and come out of 4 wheel drive and warning lights appears on the dash saying SERVICE VEHICLE -DO NOT DRIVE. I called Guy at GG and told him I was having the truck hauled to Brunswick. After several days Guy told me he had the mechanic look at the truck and there was no problem and he had driven the truck several miles. I had no reason to use 4 wheel drive until the first January snow storm and the same issue as in October appeared. At this time I did what I should have done before the truck was purchased--I took it to my local garage (certified inspection station) and had a computerized system scan performed. Error codes displayed for the 4 wheel drive, A/C system and the mechanic reported the truck was out of alignment and had excessive front tire wear because of the alignment issue. I took the truck to another mechanic (certified inspection station) for a second opinion and schedule the work if needed. I advised Guy at GG of the issues and I needed it repaired. Maine Towing and Collision of Waldoboro diagnosed and repaired the faulty 4 WD system for $886.45. Dominic D'Alessio had issued a 6 month extended warranty with a 3rd party (ASC), but this company declined to cover the repair. Dominic D'Alessio said he GG would not reimburse the repair. At the time of the diagnosis I had driven the truck less than 3000 miles. FRONT END ALIGNMENT-BALL JOINT- TIRE WEAR ISSUE While the truck was at Maine Towing and Collision the mechanic confirmed the truck was out of alignment and the ball joints were in need of replacement. I told the mechanic when I bought the truck it had a less than one month old vehicle inspection sticker. I asked the mechanic if the ball joints could be wore this badly in 5 months driven less than 3000 miles (from the time of the sticker being applied to the time of his inspection). He said it was an issue to be pursued. The repair estimate is for $1,039.19. from Maine Towing and Collision. Dominic D'Alessio said he would not reimburse this repair. I need to now appeal to the state of Maine State Police inspection division to investigate a possible inspection sticker issue. There was an A/C system issue that was reported to GG on September 18, 2024. With the assistance of Guy of GG the repair was completed March 13, 2025. 6 months after the initial report. GG purchase more than 100s of used cars each year. I purchase 1 vehicle every 5 years. I have never had such an unsatisfactory used vehicle purchase in my 50 years of buying vehicle. My advice is if you go to GG deal with Guy. Have the vehicle thoroughly evaluated by an independent certified mechanic. An except from GG mission statement reads, "we are proud of the quality used cars we sell and our dedication to serve the needs of our customers" . in my case the GG mission did not ring true. To be completely fair, the vehicles GG buy from their local car dealerships are known and are satisfactory. However my truck was purchased in a Texas auction and I know it had surprises. In my last conversation with Dominic he said customers are not getting new cars they are used vehicles. He is correct, but when I purchased a 2021 truck for $27,000+ I expected more than what I have gotten. For the repairs listed my $27,000 truck is costing an additional $1900! Next stop small claims court.

Great service . Great car . Highly recommended! Stand by their customers and vehicles . Don't print…read morejudge. If tou have a problem with car after buying it let them know right away they do help!

We're from out of town and were visiting friends in Brunswick - soon after we left them in a car…read moreloaded with kayaks and bikes we discovered we had a nail in a tire and were 15 minutes from going flat. Someone recommended we try Bodwell's and thank goodness for that person - Bodwell's was amazing. Nicest people ever, we were a quick repair and they snuck us in, got us fixed and on our way safely. Other places we and our friends called told us we'd have to wait one to two days, but Bodwell's saw our situation and worked us right in. A special shout out to Micah and David. The people at Bodwell's are professional, kind, friendly, efficient - we can't say enough. If you need a car repaired, go!

I took my full-size van in to have new tires put on. They removed my old tire's and wrapped them in…read moreplastic and put them in the van for me. When I opened the wrap in the spring, I saw that they had destroyed/shredded the bead on two of the tires. I understand that accidents happen and if they had been honest about it, I would be giving them a better rating. To be that dishonest, a rating of one star is a gift.

If there were a way to leave negative stars, this place would deserve all of them--and then some…read more Avoid them like the plague. I bought a vehicle from them two months ago. Within 60 miles--not weeks, not months--the check engine light came on. That's not coincidence. That's a problem they either ignored or intentionally hid. Trying to resolve it was an absolute joke. Calls went unanswered. Messages ignored. When they finally decided to respond, it wasn't to help--it was to get defensive and combative. Any hope of a straightforward, good-faith conversation was immediately shut down. They claimed they'd help cover the cost of major repairs. That promise turned out to be completely hollow. Not a single dollar. Not a single follow-through. Just words to get you off their back. Let's not sugarcoat it: this is the kind of place that will take a vehicle with known issues, clear the codes, and push it out the door as if nothing's wrong--leaving you to deal with the consequences the second you're out of sight. Biggest mistake I made? Trusting them. I asked for maintenance records and was brushed off, and I let it slide because they seemed "reasonable" in person. That was a costly lesson. Don't make the same one. If you value your time, your money, and your sanity, go literally anywhere else.

Rick and jeff were very help full, sold me the car quick and easy i definitely recommend buying…read morefrom them

Great service, they got us in even though we bought in Scarborough and the people are so helpful…read moreand nice to deal with.

I can't say enough good things about this dealership and their salesman Tanner! We went in the late…read moreafternoon on a Saturday to buy a car and he made the process so easy. We took it for a test drive and then made the deal. He stayed late as did the finance guy and we were able to get our new car that evening quickly and efficiently.

I have always been leery about dealership service departments, always waiting to see how many…read moreadd-ons and sales pitches I will get which trying to do some basic service repairs. But when I moved to Maine and was looking for good place to take the Eos I thought...what the heck, let's see how this goes. Besides the one time they forgot to turn my horn back on after fixing my cruise control, service has been spot on! (Btw...you don't want to drive in Bath during tourist season without a horn...Oy Vey!) But I called and they got me right in to fix their mistake. One other thing I like is that they have free loaners when it is gonna take a bit. But if you want to wait, they have a lounge area with wifi, tv, coffee and snacks. Even a fun little phone charging area run by a VW battery.

John helped me today & has several times before. The service is consistent: reliable, friendly,…read moreknowledgeable & accommodating. The waiting office is always clean, has snacks & beverages for free, clean bathroom & a quiet place overall. Service is always 5/5. They even wash my VW when they're not too busy.

Where to even begin? Bought a WV Jetta from them in 2016, on the way home check engine light comes…read moreon. I take it back and their mechanic tells me it is the spark plugs so they replace them for free. Next day check engine light is on again, take it back a 2nd time mechanic tells me it's something else and that he has fixed it..... Light comes back on again so I call and tell the manager Nicky I will be taking the car to the VW dealership so they can code read it since the Lady's mechanic obviously can't figure it out. The VW mechanic comes back with a laundry list of problems and quotes me nearly 4 thousand dollars in repairs that are needed not only that apparently the rear main seal is leaking oil onto the exhaust and should have never received an inspection sticker in the first place! I fought with Nicki (Owner/manager) for months eventually got them to handle some of the work but was still responsible for covering about half the repair bills myself with my own mechanic. In addition to that they never reported that I paid sales tax (Despite it supposed to have been in my financing. so I guess they pocketed that) so I had to shell out for that when I went to register the vehicle as well. Would not recommend! This business had such a bad reputation in Augusta/Manchester they had to move to Brunswick just to stay in business. Search their reviews for Manchester location if you still have any doubts about this place.

This is the worst car dealership I have ever dealt with. My daughter paid $6,000 cash for a 2006…read moreMazda 6, and the problems with this car are too numerous to list. The biggest ones are that her motor blew within 60 days, the catalytic converter and exhaust manifold assembly needs to be replaced, and the steering column will have to be replaced, etc. This dealership cares nothing about you once you hand them your money and walk out the door. They do not honor warranties or cover or even help with the cost of major repairs that your vehicle might need shortly after you buy it. They sell vehicles poor quality vehicles and have horrible customer service.

Lee is a dealership. If you don't like dealerships, you probably shouldn't go there. However, they…read moreare very nice and treated my wife respectfully, and they are a very clean and professional company. I am comfortable recommending Lee Toyota.

I recently finished my car shopping experience, which I am very glad didn't end at Lee! I made an…read moreappointment online to see a car I was interested in and a different person helped me than I expected, which was the first of a few misleading things. I do appreciate that my time was respected as I had a hard stop to my appointment time and my questions were answered. But the people here were a little pushy and unable to make a decent deal. The car I was looking at also had 3k more miles on it than it was listed as online. It was otherwise a suitable vehicle for me and the test drive was good, but vehicles I was looking at elsewhere were priced better. Therefore, I was surprised when they said they don't negotiate whatsoever on prices. They also insisted on looking at my current vehicle to assess the trade in value, even though I didn't express interest I having them do that, and they gave me a laughable value. Ultimately, I purchased a nearly identical Rav4 (same trim, etc) elsewhere with 4k more miles for $5.5k less.