called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

I was looking for a walk in inspection place as I was past due. They took me right in and did my…read moreinspection. Unfortunately, I failed. Took my car back and fixed the issue and went back the next day. Received my sticker with courteous staff who brought my puppy a bowl of water and talked to him. They have complimentary beverages as well. I would recommend and will go back in the future.

We're a family of 6 and were leaving for a 10 hour road trip when we discovered that our tire had a…read moreflat. We had no reservation. We showed up and the folks at Don's took care of us right away. We were panicking and worried about whether we would be able to get out on our way. The folks there patched our tire and had us on our way in 45 minutes. It was incredible. We are so grateful.

DO NOT BRING THESE PEOPLE BUSINESS. GO SOMEWHERE ELSE. These people are money-hungry con-artists. I…read morejust needed both of my headlight bulbs changed, i scheduled an appointment yesterday to have this done, they told me it would take about 30 minutes. After 45 minutes, they called me and told me it's going to be nearly $400 for the two light bulbs, and that it won't be done for another additional 45 minutes. I have places to be!!! Don't be the next victims of these people who see customers as noth but $$$. My only concern is that after reading this review, the mechanics are going to steal stuff out of my car. I can't imagine paying $400 that I don't have for headlight bulbs, the only reason i stayed to have it done is because i already wasted so much time on this already. UPDATE: they charged me over $400 for two headlight bulbs, kept me waiting for over 2 hours, and generally treated me with the utmost disrespect and lack of care AND GET THIS, THEY ONLY CHANGED ONE OF THE LIGHTBULBS. I got completely robbed and I am surprised this is even legal. shame on you guys.

Had a bunch of work done and found that my vehicle was leaking oil after the work was completed…read more Normally, you'd think that would lead to a negative review. I brought the vehicle back and it turned out it was a bad gasket on a plug. The folks at the shop were great. They found the issue and corrected it right away. So far my experience with them had been fantastic, with one little snafu that could happen anywhere.

We had an emergency RV tire problem on July 3rd and the manager here was great. Saved my backside…read morebecause he mounted a new tire (good price) in under twenty minutes while my angry wife sat at the RV in 98 degree weather. He was also a source of information about our itinerary. Nice guy. I can't say enough about him and his treatment of us compared to the first shop we tried.

I get great service every time I bring my car there. Mike is a good guy and does his work well.read more

Paulin's on Forest is great. I took my car (2014 Subaru Outback) in for new tires and "it steers…read morefunny and makes a weird noise" last fall. Turned out to be brakes, ball joint, tie rod. Everything got done in record time, at estimate, no further issues. Recently I thought the same thing was happening on the other side. They looked, found nothing, "we added some lube, had three of our guys drive to see if they could tell. They didn't feel it, but definitely bring it to Subaru if you keep having an issue. No charge today." I feel like they've always advised me well, the guys are always professional, and prices are fair.

Man who answered the phone was really rude for no reason. Basically ridiculed me for it knowing the…read moreexact tire size I needed- every si gel other place I've ever called immediately says "what the year, make and model so I can look up sizes and brands?" Not "yeah what size tire? How do you expect me to know what size you need? You kind need to go look and tell me" followed by laughing hysterically

We have a 38 foot travel trailer and had problems with two tires. No service center would us until…read morewe found this place. The desk manager was extremely helpful and got us into the shop within 30 minutes of our arrival and took care of the problem quickly and efficiently. Pricing was also appropriate. This place and the service techs are gems

Oil and filter change with full Mobil 1 synthetic. Tire rotation was free and all done in under an…read morehour for less than $80. Waiting room was clean. Works for me!

Took my car in for exhaust work and asked for state inspection while I was there. They failed the…read morestate inspection for struts and rear shocks due to leaks. I informed them that I sprayed the undercarriage with Fluid Film to prevent corrosion, but they insisted that the parts were leaking and the inspection failed. I changed the parts myself and noticed that they were not in fact bad. Filed a complaint with the Maine State Police Inspectors. They verified that the Struts and shocks were not bad. The inspector should have done a bounce test if the struts and shocks have when I had informed them about the use of Fluid Film. I do not recommend them for a State Inspection!

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.