Prompter was prompt got me in quickly connected, checked in on my oil and also the car safety! And…read moremake sure I had a cap on the tires and they were safe as well... Above and beyond! Highly recommend!

Very quick. extremely helpful And friendly service. Price was definitely fair. We are from out of…read morestate so it was nice to be back in the road

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

After having my vehicle serviced here, my radiator fluid was very low, oil down more than a qt and…read morewiper fluid empty.

My father recommended this business to me. It was great. You don't have to get out of your car and…read morethey're done within 10 to 15 minutes. I will be back

Eric, Keith and the crew at prompto are amazing. I've been there two times now and I've had…read morepleasant experiences both times. They even went as far as to run out and buy the air filter because they were out of stock. I appreciate the customer service and because of how they operate their business, I am a new longtime loyal customer.

When you need an oil change, these people are friendly and they are fast and fairly priced.read more

VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I called on Sunday and was given an appt for Monday to change a light bulb in my jeep. Everyone one…read moreI spoke to was pleasant and very accommodating. I thought the pricing was very reasonable and I was in and out quickly. I would definitely recommend them to service your car. I can't remember the women's name that I dealt with this morning but she was very friendly and helpful.

We were towed off the highway after hitting a pothole. We were going to purchase 3 or 4 tires. I…read moreasked for change to tip the tow truck driver. The first person I asked said sure, but come to the other register. I went to the other register asked for change, which seems reasonable considering that we were about to purchase tires. This other guy was rude and condescending towards me, said we don't give change here, only to customers... which we were about to be... his bad attitude lost him a big sale. Too bad for VIP tires...check who you hire...

Would give negative stars if I could. They wayyyy over charge on everything! They charge my son a…read morenew driver 160$ to change the front light bulbs!!! Quoted me over 1200 for breaks! It's insane. Not the right way to do business and its too bad because of the convenience!!

We were traveling through Maine with a large motorcoach and a tow dolly. The tow dolly tire…read morepunctured and shredded on the Maine Turnpike VIP was able mount and balance new tires in a few hours once I presented them with the wheels. Arnold and team were excellent and said exactly what was going to happen and it did. Other tire stores in the area put me out days which was not going to work. As a business owner I was impressed with the attitude and customer service at the Saco VIP location.

Not super happy with the service today, and in the past…read more Before the winter got cold, I inquired about why my car was having a hard time starting, and sometimes didn't start in the cold. They looked at my car, and said it would be fine. They said my battery was in tip top shape. Two months later in the cold, it didn't start, and I couldn't make it to school. Turned out to be weak battery, and the starter. Things I feel they shouldn't have overlooked. Just now, I called inquiring about state inspections. I say I am coming right now to get it inspected, they say that's fine. I get here, and they say there is five hour delay to get my car inspected today. I have class, that wouldn't work for me. I wish they would've mentioned that before I wasted my time driving over. I'm sick of this, and them. Unless I have to I won't be coming back.

I would recommend to not hire employees who are rude and make ignorant comments towards paying…read morecustomers.

I needed an oil change but didn't want to drag my kids into a shop to wait. My friend suggested…read morePronto and WOW! As a busy mom of multiple kids, Pronto is a game changer for when the dreaded oil change light comes on. I was delightfully surprised with how quick we were in and out. My rambunctious toddler sat nicely in his car seat as we waited. The staff was friendly and helpful. Prices seemed to be average. We definitely will return!

We take a few different cars here. The service is great. Pricing is fair and reasonable…read more Communication is helpful, cars are ready when we are told and so forth. And we are not told we need a slew of extra things unless it is something the vehicle really needs. Hopefully, we will be able to continue taking our vehicles here for years to come.

I have used this company for my Toyota 4 runner and my Toyota Tundra needs. Quick, friendly and…read morereliable service and willing to work around my hectic schedule.

From the owner: Reliable diesel and auto repair. Heavy duty diesel trucks to everyday personal vehicles. Our expert…read moremechanics provide top-quality diagnostics, repairs, and maintenance to keep your engine running strong.