I was very pleased with the service. Very friendly and really care about your pets.. My boys looked…read moreso good when I picked them up.. I highly recommend.

Not impressed with grooming capabilities. Simple groom was not achieved. Pricing I was quoted was…read morenot the same as charged, and as they had our debit card for payment I was told I couldn't take any of my dogs they were held ransom until payment was made in full. You had the card and if there is that much distrust there's a huge issue! Not professional at all. Dog grooming was half done. Dogs were very touchy when we got them home. Bald spots. Huge waste of $$ and as they've offered to redo them I don't have time to take off to have them try again. It was a simple groom the first time.

Sarah is easily the best groomer in the area. She has so much patience with our dogs and has so…read moremuch talent. She's become a close family friend. I recommend Sarah and Pampered Paws to everyone!

From the owner: We are a by appointment only grooming salon located in Smock, Pa. Pampered Paws opened in July 2013…read moreso we have over 11+ in grooming experience. Along with being a certified groomer our groomer is also a certified veterinarian assistant, so your pets are in great hands while visiting us. Your pets health and safety is out #1 priority and we strive to make each and every visit as stress free and as relaxing so possible for your pets. Give us a call or text us at (724)677-2414 *We now also offer boarding thru Rover*

They are the very best!! Don't overbook..really listen to your concerns. The office girls are kind…read morepatient and caring. I love them all. Dr Blout is an absolute sweetheart

been using them since I moved here they are awesome with your pets also they care about themread more

The worst pet grooming salon ever she cut my cat on her back right elbow told me she nicked it…read morebecame infected became a big deal said she pay the bills only paid a few and then almost wanted to fight me when I went over there to get my reimbursement

Leah does a great job caring for my pups. They always have a great time staying with her.read more

Leah has been great with Kai! The updates, pictures, and professionalism were all top notch.read more

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.

Nick groomed my 7 year old poodle, Chloe. He did a fabulous job. Her coat looks good and she smells…read morefresh. She will be returning in 6 weeks.

I was worried for my dog's first groom. Nick was great! Looking forward to our next visit!read more