A nail clipping for my cat. This was the hardest grooming event for a pet in my life. Katerina…read morewas wonderful and my cat was at ease. She is the best.

This is a great place too take your pet been taken my dogs there for years the owner she's very…read more nice

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

My dog is always excited when she gets there. Everyone is nice and she comes home tired.read more

Very happy with our daycare experience at Hounds Town! On your dog's first day, they get a report…read morecard with how their day went - SO cute! You can see pictures throughout the day on their Instagram which is so fun & we really look forward to seeing the pups! Both dogs come back tired from a full day of play, and they are so excited once they realize where we are when we arrive! I feel very comfortable leaving my dog's with the Hounds Town team!

I recently had a disappointing experience with this business. I've brought my dog here around five…read moretimes before, worked with several groomers, and never had any issues until now. Unfortunately, this most recent experience was bad enough that I felt it warranted a review. Shortly after booking my dog's grooming appointment for Saturday (5/16), I received an email saying it had been rescheduled to the following Saturday (5/23) because of a scheduling error on their end. The email claimed they had tried calling me but couldn't get through, despite the fact that I've spoken with them by phone multiple times before and since without issue. The only accommodation offered for the inconvenience was a $5 discount on a future appointment that would expire before I'd likely return. Because the new date was inconvenient, I rescheduled online for Monday (5/18). After dropping my dog off Monday morning, I picked her up about an hour later. The groomer told me she had done great and that there were "no issues." However, once I got home, I noticed several of her nails had not been trimmed at all, while others were barely cut. Nail trimming was included in the grooming package I paid roughly $60 for after tax and fees, so I called to explain the issue. The owner promptly called me back and offered an appointment for the following day, which I couldn't make because of work. I asked about Friday or Saturday instead. There was no Friday availability, so the earliest option was once again Saturday (5/23) -- the same inconvenient date I had originally tried to avoid. The only available times also conflicted with plans I had already made, meaning I would have needed to rearrange my schedule just to have the service completed. At no point was any refund, discount, or other accommodation offered, despite the fact that I would now need to spend additional time and gas money returning for a service that should have been completed the first time. What bothered me most was the owner's attitude during our conversation. She spoke to me in a condescending and defensive manner, and I often felt like I was being lectured rather than listened to. She explained that they stop services if a dog becomes anxious, which I actually think is a great policy. However, if that was the case, it should have been communicated to me when I picked up my dog instead of being explicitly told there had been no issues. The owner even said she didn't know if there had been any issues because she hasn't spoken to the groomer yet. My dog is 7 years old and has had her nails trimmed many times before, both here and at other groomers, without any reported problems. Regardless, if a paid service cannot be fully completed for any reason, that should be clearly communicated to the customer at the time of service. The lack of communication and the owner's response felt very unprofessional. Once I mentioned that the combination of the scheduling problems, incomplete service, and poor communication would likely result in a negative review, the owner became even more defensive and insisted they were "doing everything they could" to make it right. But aside from offering to complete the service I had already paid for, nothing else was offered. The call ended with the owner insinuating there was no way to make me happy, and me simply saying thank you and hanging up. I ultimately decided not to bring my dog back because, after this interaction, I no longer felt comfortable trusting this business with her care. The owner also repeatedly emphasized that they are a small business. That's actually one of the reasons I chose to support them in the first place. But being a small business is not an excuse for poor service, poor communication, or poor customer service. Unfortunately, after this experience, I would not recommend this business.

I took my dachshund Miss Molly to Keeta's Pet Salon for grooming and had wonderful results. Their…read moresalon is clean and very welcoming to the dogs. The full groom includes shampoo, conditioner, blow dry, brush out, nail trim, ear cleaning, haircut, Shea Butter all-natural nose & paw balm for skin moisturizing, cologne finishing spray with bandana or bow. The staff was so sweet- Chrysanthemum took care of my little angel. Chrys was very gentle with my little girl as she was a little shy going into a new place. Thank you Chrys for making sure both Miss Molly and I were comfort trying a new place out.

Every time I go to this store, they are "Too short staffed" to sell fish. So I won't be trying to…read morebuy fish from them again.

I phoned ahead to schedule an grooming appointment on 8/20; they told me I have to come in 7-9am as…read morethey want to do cats before any dogs get there. That's okay. I showed up at 8am sharp and they said they don't have any cat groomers there for today. ? Never book here. A complete waste of my time after I Phoned in to schedule and confirm an appointment. P.S. Glad they cancelled my appointment. Never mind these pet-killers anyway.

I took my older, long haired cat to get groomed. He was a bit of a mess with matted hair and such…read more He was shaved as a lion cut. Not cleanly shaven at all. He looked atrocious. Longer hair, shorter hair, not evenly shaved. I know he had Mats of hair that needed taken care of, but try to clean him up better! I assumed they would do his nails also, but not from what I see. He also isn't acting well. The business is not the cleanest also. For $100 dollars, I will definately go elsewhere.

Jess and Shaggy Maggys's have been an absolute life saver for us. Our girl has a lot of allergy…read moreissues and needs special care and help. Jess and the other employees are always more than helpful, kind, and compassionate. Not to mention very educated on an array of animal topics. Jess is capable of more than our Veterinarian- no exaggerations. Thank you again for everything you do every day for us, this neighborhood, and the animals. You are a godsend.

On my visit with #1 Son (Matt O.) in Pittsburgh recently I also got to spend some quality time with…read moremy grandpuppies, Sunday and Franco. We stopped by Woof Gang Bakery & Grooming in East Liberty to pick up some treats. I left my phone in the car but trust me, this place was tail wagging cool! You have to love the name. It is a clever play on the famous chef Wolfgang Puck. The name is actually perfect because the "bakery" section looks just like a high-end pastry shop for humans. They have tables stacked with decorated cookies and treats that look good enough to eat yourself. The store is bright and cheerful. It doesn't have that typical wet dog smell you find at some groomers. Sunday and Franco absolutely love it here. They dragged us right through the front door. The staff was incredibly friendly and treated the pups like royalty. Verdict: Two paws up from the grandpuppies. It is a fun place to spoil your pets with some gourmet snacks or a spa day.

Great haircut for dog. Excellent service. They are very…read morecommunicative and welcoming.