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    Your Extra Storage

    5.0 (1 review)
    Open • 9:30 am - 5:30 pm

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    11 months ago

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    Danielle B.

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    All & All Moving and Labor Services - A box of flooring nails this moving company dumped out into an open trash can, along with some of my kids' toys.

    All & All Moving and Labor Services

    (4 reviews)

    I could write an actual novel on how horrible this experience was. I'll try to limit myself to the…read morelowlights: -One of the guys quit mid-job after calling me a "motherf***er" and an "@$$hole" in the middle of the street. I later learned he was a "loaner" who didn't even work for the company, and that he did poor work all day. -They were hired to help PACK the house, which I was fine paying for. The workers brought NO packing materials and instead just tossed stuff haphazardly into whatever container they could find. When they ran out of the boxes we had provided, instead of asking me to go get more (I was working in my vehicle the entire day), they simply threw things into the back of their truck loose. Two days later we're still finding shattered pieces of our property due to, for example, reams of printer paper being thrown on top of china. -Speaking of dishes, they didn't even pack everything. There were a few items I asked them to leave once I realized they were being idiots with our stuff, but we also discovered they didn't even open the kitchen cabinets, so we have to go back and move most of the kitchen ourselves. If the house closing had not already been moved, we'd have to move it just to finish the job we paid for. -After the truck left the old house I found the ground littered with cigarette butts. It turned out they had been smoking all day right next to the OPEN DOOR of the house. All our stuff reeks of cigarette smoke. Whatever does not err out is now ruined. All told it took them two days to move a three-bedroom home and it's not even moved. We've lost many of my wife's nice things to straight-up malicious incompetence. The owner did take responsibility and accepted a reduced bill, but the more we try to undo the mess, the worse even that settled bill looks. Stay far, far away.

    We had a last minute move to make, and fortunately Dave's was able to get us an afternoon spot on…read morethe day we needed. We have one company that we've always used in the past, but for any future moves I'll be using Dave. They were so genuinely friendly, plus efficient, and extremely careful with our stuff. They wrapped our larger furniture with blankets before taking it through doorways and out to the truck. We had zero damage. ALSO Dave's entire staff gets background checks, so he knows who is going into your house. I wholeheartedly recommend them over any company I've used in the past.

    Two Men and a Truck Knoxville

    Two Men and a Truck Knoxville

    (35 reviews)

    while very nice gentleman, it is disappointing to pay such a high fee for bottom level service…read more Firstly, they wouldn't wrap the couch, because that made it hard to grip. I did not observe them using any moving straps or tools that would be expected to protect both their bodies and your furniture. this apparently meant they also did not wrap any sort of protection inside the truck, as there are now numerous stains on my couch I will be dealing with, when it was in almost perfect condition prior to move. this also goes for repeatedly only using one person to move large items, mattress , credenza, etc. and resulted in the item/furniture being slammed to the ground upon placing it in the new dwelling. I watched this happed multiple times, where if they had just been working together my furniture and floor wouldn't be suffering damage. finally, my mom had spent an enormous amount of time largely labeling each box, and every room was grouped together at load in. even though they moved each room out one at a time, they did not load them into the truck in the same spot. this resulted in every single load on move in having to separate EVERY box off of the dolly into different rooms, and even then, extremely clearly boxes were in the wrong room. I paid a lot of money because I can't lift the heavy boxes with my disability, and it was a waste of money because I still had to move so many of the boxes to different rooms. on top of that, they wedged the boxes into the closet so boxes are scraping walls, and I couldn't move one box without starting from the top of the mountain and moving every box out. save your money, sell your furniture when you move and just buy new. not worth the hassle, expense, and damage of using two men and a truck. or use a better company

    as Denise B said... I have also used two men and a truck and this was the worst experience I have…read morehad. A 100 year old planter was broken and nobody said a word. Pictures were danaged due to being stacked on top of each other. The lack of care that I saw and the amount of work I am having to put in to correct these damages is not only costly but heartbreaking.

    Your Extra Storage - selfstorage - Updated October 2026

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