They accommodated my short term need while visiting family in Knoxville over the holidays.read more

Best storage in West Knox! Really great owners/managers. Would trust them to keep my belongings…read moresafe any day!

5 stars, all day long. Convenient location, climate controlled, secure, and very clean. Manager…read moreTom is great to work with, friendly, great customer service. A real person! This is a great facility.

I have had a large storage unit here for several years. When I started, it was $237 and is now over…read more$600! They use the "market" as reasoning but other storage companies in the area are significantly less. Every year they seem to add another $100. When you check online it is country wide. They were aiming to have the most facilities in the country so I assume with all of the smaller companies they bought up, they pass that off to customers. I have warned several people looking into getting a storage unit that if they rent here it will increase dramatically.

If you need a place to store stuff, this is it. Friendly staff and the place is kept extremely…read moreclean. Best storage beat we have ever used. Can't recommend it enough.

Clean, new, and the staff is friendly…read more Moved in some items to the climate controlled area. Well lit. Lanes outside have plenty of room for two vehicles to pass. Variety of storage options. Bathroom. It's in the office. So only available when an employee is around.

shady shady shady. I rented a unit 3 months ago, moved my belongings in and will need to keep them…read morethere for a while, maybe a year or two. Yesterday (6-11-26) I received a notice in the mail that my rental rate was doubling. The rental agent did not disclose that my rental rate was a special introductory rate. So they get you in, wait 3 months and the literally double the rent? That's shady as S**T.

We were so pleased with absolutely everything about Westside Storage. First of all, the please is…read moreimmaculately spotless! The units are perfectly maintained inside and out. From the office to the storage units, everything looks freshly painted including the numbers on the units themselves. Sometimes there are some facilities with faded or peeling numbers, not here. The lock system is superb and the automatic gates are flawless. A great big thank you to Donna who facilitated everything with grace, skill, and courtesy! She didn't even charge us extra when we needed to extend a few days. Don't even look elsewhere for one second!

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

The guys were likable, but not careful with my heirloom furniture. They ended up with lots of…read morescars and scratches that were not there before the move. I know the furniture was heavy and not easy to transport upstairs, but I saw them make simple, careless mistakes like lay a mirror, with sharp metal brackets on the back, bracket side down on an end table. The end table had a few scratches already, but nothing like what they ended up with after the move. It would of been a lot easier for them if the had taken the drawers out, and been supplied with the right equipment from the company. When I booked the move, the guy on the phone was not upfront with all the extra fees and charges. So, that was a bit of a surprise. Then, after I had paid for the agreed amount of work, the driver slipped in an extra $180.xx charge. I was refunded that charge and the guy was reprimanded. Just be sure to check. He was also the same guy who drove over my rock wall, knocking it down, after I specifically warned him not to.

They sent 3-20 something's that threw trash ALL OVER my home wrapping furniture. Overcharged…read morebecause they took WAY TOO LONG to load the truck. Then held our houseful of furniture for RANSOM!!!!, to move it 2 miles into a storage unit. Then they didn't even pack the unit from the back forward. They left a huge hole behind the furniture. Just blank space. Pay or what? I went and had a meeting with the manager and point blank asked him if this is how he would treat his mother? No answer. Sorry fo

I rented here for 8 months always paid early, I paid for April early thinking I would need that…read moremonth, turns out I didn't. I gave them a two week notice, moved out my stuff, cleaned it, left no damages. Was told I would get a refund for April and here it is going into May still no refund. I do not recommend.

I rented a climate-controlled unit from July 2016 until September 2025. My belongings were…read moremaintained in good condition. The manager informed in advance of resurfacing or repainting or any gate issues during those years. Excellent service. Highly recommend.

Everything you could want in a storage unit. They are neat and clean with super friendly workers…read more They are very accommodating and don't mind to help you when ever possible. Only complaint is the road leading in the back of the units. It's quite uneven but if you know how to drive you should be fine.

So far I've had a good experience. Clean and safe. Good customer service. Friendly staff. Great…read morelocation.