They accommodated my short term need while visiting family in Knoxville over the holidays.read more

Best storage in West Knox! Really great owners/managers. Would trust them to keep my belongings…read moresafe any day!

5 stars, all day long. Convenient location, climate controlled, secure, and very clean. Manager…read moreTom is great to work with, friendly, great customer service. A real person! This is a great facility.

Extra Space Storage was super easy to work with! Great price for what we needed. We only needed to…read morestore items for 2 1/2 months, so they prorated our time as long as we let them know a few days in advance when we'd be moving out. Only had to leave the door open when we left. Didn't even need to drop keys off. Very nice and clean facility as well!

If you need a place to store stuff, this is it. Friendly staff and the place is kept extremely…read moreclean. Best storage beat we have ever used. Can't recommend it enough.

Clean, new, and the staff is friendly…read more Moved in some items to the climate controlled area. Well lit. Lanes outside have plenty of room for two vehicles to pass. Variety of storage options. Bathroom. It's in the office. So only available when an employee is around.

Easy to rent and cost effective and very friendly staff. Highly recommend. Will use again.read more

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

This is a fantastic business operation. I paid 6 months up front and they gave me full confidence…read morethat, if I didn't need the entire 6 months, they would gladly refund the remainder of my contract. And...that is exactly how it worked out. The facilities are really nice and secure. I had climate controlled and was very/happily surprised with how affordable my unit was. Looks like business is good for them too as they just completed an entirely new building I assume because demand is so high right now around here. One last note, their staff and level of service are top level. If I ever need this kind of service again, I'm going straight to West Side Storage. They have fantastic security and they even throw in some good music so doing all your work is actually enjoyable. I would love to work for a place like this. If you're hiring, just hit me up.

We have used them twice and both times have been extremely impressed. They called us and went over…read morewhat they would be able to move vs not. It's a bit pricy but for us it's well worth the money. These guys worked their butt off hauling heavy furniture and totes and nothing was damaged. They work quickly and efficiently. They allowed me to tell them exactly where I wanted the items and they put everything where I wanted. Took the furniture apart and put it back together correctly. We didn't catch all the guys names but the leads name was Dee. All in all we are very happy with the guys and this company and Lord forbid we ever have to move again we will use them a third time.

HORRIBLE! DO NOT USE! The movers showed up unprepared and…read moreimmediately had an attitude when they realized I used a few moving bags -- something that was never communicated as an issue beforehand. During the move, they damaged my washer that was in great condition, making it unusable. I was forced to completely replace it out of pocket. I filed a damage claim and they reimbursed less than 10% of the replacement cost, which is unacceptable. They also broke my treadmill. On top of the damages, the crew was unprofessional with poor attitudes throughout the move, which added unnecessary stress. To make matters worse, the final cost was more than DOUBLE the original quote with no reasonable explanation. Between the damaged property, inadequate claims handling, unprofessional behavior, and extreme price increase, this was an awful experience. I strongly recommend looking elsewhere.

I rented a climate-controlled unit from July 2016 until September 2025. My belongings were…read moremaintained in good condition. The manager informed in advance of resurfacing or repainting or any gate issues during those years. Excellent service. Highly recommend.

I rented here for 8 months always paid early, I paid for April early thinking I would need that…read moremonth, turns out I didn't. I gave them a two week notice, moved out my stuff, cleaned it, left no damages. Was told I would get a refund for April and here it is going into May still no refund. I do not recommend.

Everything you could want in a storage unit. They are neat and clean with super friendly workers…read more They are very accommodating and don't mind to help you when ever possible. Only complaint is the road leading in the back of the units. It's quite uneven but if you know how to drive you should be fine.

So far I've had a good experience. Clean and safe. Good customer service. Friendly staff. Great…read morelocation.