They accommodated my short term need while visiting family in Knoxville over the holidays.read more

Best storage in West Knox! Really great owners/managers. Would trust them to keep my belongings…read moresafe any day!

Clean, new, and the staff is friendly…read more Moved in some items to the climate controlled area. Well lit. Lanes outside have plenty of room for two vehicles to pass. Variety of storage options. Bathroom. It's in the office. So only available when an employee is around.

Easy to rent and cost effective and very friendly staff. Highly recommend. Will use again.read more

We have used them twice and both times have been extremely impressed. They called us and went over…read morewhat they would be able to move vs not. It's a bit pricy but for us it's well worth the money. These guys worked their butt off hauling heavy furniture and totes and nothing was damaged. They work quickly and efficiently. They allowed me to tell them exactly where I wanted the items and they put everything where I wanted. Took the furniture apart and put it back together correctly. We didn't catch all the guys names but the leads name was Dee. All in all we are very happy with the guys and this company and Lord forbid we ever have to move again we will use them a third time.

HORRIBLE! DO NOT USE! The movers showed up unprepared and…read moreimmediately had an attitude when they realized I used a few moving bags -- something that was never communicated as an issue beforehand. During the move, they damaged my washer that was in great condition, making it unusable. I was forced to completely replace it out of pocket. I filed a damage claim and they reimbursed less than 10% of the replacement cost, which is unacceptable. They also broke my treadmill. On top of the damages, the crew was unprofessional with poor attitudes throughout the move, which added unnecessary stress. To make matters worse, the final cost was more than DOUBLE the original quote with no reasonable explanation. Between the damaged property, inadequate claims handling, unprofessional behavior, and extreme price increase, this was an awful experience. I strongly recommend looking elsewhere.

Nice easy experience with Chris who helped answer all our questions and explained all of our…read moreoptions while using the storage unit.

our phone experience with Chris was wonderful. very knowledgeable, friendly and also offered up…read moresome advice on travels to TN.

My experience could not have been better. Ultra friendly service, extremely clean facilities and…read moreconvenient to me. I got caught between selling a house and moving to a new one, and Westside Storage was the perfect gap-filler for me. I don't know how you could ask for a better storage facility. Pricing was fair and accurate, as well. 5+ STARS!!! Gary Hamby

This is a fantastic business operation. I paid 6 months up front and they gave me full confidence…read morethat, if I didn't need the entire 6 months, they would gladly refund the remainder of my contract. And...that is exactly how it worked out. The facilities are really nice and secure. I had climate controlled and was very/happily surprised with how affordable my unit was. Looks like business is good for them too as they just completed an entirely new building I assume because demand is so high right now around here. One last note, their staff and level of service are top level. If I ever need this kind of service again, I'm going straight to West Side Storage. They have fantastic security and they even throw in some good music so doing all your work is actually enjoyable. I would love to work for a place like this. If you're hiring, just hit me up.

5 stars, all day long. Convenient location, climate controlled, secure, and very clean. Manager…read moreTom is great to work with, friendly, great customer service. A real person! This is a great facility.

Extra Space Storage was super easy to work with! Great price for what we needed. We only needed to…read morestore items for 2 1/2 months, so they prorated our time as long as we let them know a few days in advance when we'd be moving out. Only had to leave the door open when we left. Didn't even need to drop keys off. Very nice and clean facility as well!

I called to sign up for a unit that was supposed to cost $106 per month. I was not told until after…read morethey ran my credit card that they charge an additional $15 per month "protection" for your stuff. I asked for a refund and was told they were keeping the $29 administration fee. Watch out for these people!

From the owner: At Prime Storage, we know that behind every door is a story, and we want to be a part of yours…read more We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.