They accommodated my short term need while visiting family in Knoxville over the holidays.read more

Best storage in West Knox! Really great owners/managers. Would trust them to keep my belongings…read moresafe any day!

I rented a climate-controlled unit from July 2016 until September 2025. My belongings were…read moremaintained in good condition. The manager informed in advance of resurfacing or repainting or any gate issues during those years. Excellent service. Highly recommend.

I rented here for 8 months always paid early, I paid for April early thinking I would need that…read moremonth, turns out I didn't. I gave them a two week notice, moved out my stuff, cleaned it, left no damages. Was told I would get a refund for April and here it is going into May still no refund. I do not recommend.

Clean, new, and the staff is friendly…read more Moved in some items to the climate controlled area. Well lit. Lanes outside have plenty of room for two vehicles to pass. Variety of storage options. Bathroom. It's in the office. So only available when an employee is around.

Easy to rent and cost effective and very friendly staff. Highly recommend. Will use again.read more

If you need a place to store stuff, this is it. Friendly staff and the place is kept extremely…read moreclean. Best storage beat we have ever used. Can't recommend it enough.

5 stars, all day long. Convenient location, climate controlled, secure, and very clean. Manager…read moreTom is great to work with, friendly, great customer service. A real person! This is a great facility.

Extra Space Storage was super easy to work with! Great price for what we needed. We only needed to…read morestore items for 2 1/2 months, so they prorated our time as long as we let them know a few days in advance when we'd be moving out. Only had to leave the door open when we left. Didn't even need to drop keys off. Very nice and clean facility as well!

I don't even want to honor this place with a star. We pulled in to check out the Tennis academy and…read morecatch Pokemon since my boys are crazy with Pokemon go and as we were pulling out this lady comes out of the storage unit office and takes our license plate number. I called to find out why and she in her most awful and uneducated attitude lays in to me about how we were trespassing on private party and we didn't read and carrying on. It said no trespassing after hours. This was at 4:30 in the afternoon!!! Don't go here. Your money and time deserve better than what she will ever comprehend how to provide.

From the owner: Find out why Knoxville locals are choosing to store their valuables with SMTA Storage on Ball Camp…read moreByington Road. Our facility provides drive-up access, surveillance, climate-controlled storage, and more. If you want to keep your valuables safe - choose SMTA Storage. Reserve your storage unit online today.

Rented a unit from them for less than two months. Had all of my furniture/ clothes/ everything I…read moreowned in there except necessities while my family and I found a new house to rent. Went to move my items out August 10th to find my unit completely infested with cockroaches. Went to speak to the lady working in the office and she said "We can't control what other people bring in." No solutions. No apologies. I have no choice but to move my cockroach infested things into my new home, which now I have to pay for an exterminator on top of the costs of moving into a new place. I called and left a message asking if there was any way to resolve this (I would think a good business owner would do something about this), but I still haven't received a call back. Regardless if "you can't control what others bring in", you can take preventative measures for infestations and refund people for the unit rent or SOMETHING. I will add photos of just a few of my things. Take your things somewhere else, people!

This storage facility has the most selection of sizes for the lowest prices. The lady that runs it…read morewas very helpful. She showed me several units and they were all super clean.