Love these guys‼ Friendly, efficient and always available to…read morehelp Reasonable and on time Felt that they were a great value Did exactly as we asked Went above and beyond

We hired Muscle Movers for a local in-town move. The move itself was fine. The crew handled the job…read moreaccurately. They got everything from point A to point B without major problems. I paid by Zelle through our bank and received confirmation texts from the bank that the transfer had been sent. Within three minutes of completing the transaction I received a phone call from someone at the moving company. From the first moment the tone was aggressive and accusatory. He insisted the payment had not come through and said I would need to provide a debit card instead. I explained that the money had already left our account and sent the bank confirmation texts, including the initial authorization prompt. He then told me that the bank does not send texts. He continued in the same manner. I provided a reference number. He still continued. Only after I sent a screenshot from the bank app showing the funds had been withdrawn and the payment was processing did he calm down. I understand a small business needs to confirm that payment has cleared. The immediate assumption of bad faith and the persistently rude manner, even after multiple forms of proof were provided, were unnecessary and unprofessional. The moving work was acceptable. The handling of this follow-up call was not.

For the second time in 2-1/2 years, we called on Big Orange Moving to handle all our household…read morebelongings. This time we had them load out of our longterm storage in Knoxville and into our newly completed home in Bean Station, TN. It was a long day with two trucks and four guys required for the move. Approximately 8-1/2 hours following the truck arrivals at Central Karns Storage, they pulled out of our driveway empty and exhausted. Dalton, Terrell, Liston and Gage did an excellent and careful job of loading and unloading everything for our 3 bedroom house. They took direction for placement of the stuff with a smile and were very courteous throughout the day. Thank you! And, if we should ever find ourselves in need again, Big Orange Moving would definitely get the call. We will not hesitate to recommend Big Orange Moving to our friends.

We hired Big Orange Moving to move our belongings from 2 pods which were delivered into a storage…read moreunit we rented. They were prompt, extremely courteous and very quick yet efficient. Our guys- Reese, AJ and David were awesome the entire time. We can't say enough about how great they were. When I first put in the request for the job, Ken responded quickly, but so did the other companies. Big Orange had great rates and explained that if we hired a 3rd mover it would reduce our costs in the long run. Ken was very respectful and I appreciate him explaining the cost savings. My husband and I highly recommend this company. We will be hiring them again once our house is built and we move these same belongings to our new home.

The guys were likable, but not careful with my heirloom furniture. They ended up with lots of…read morescars and scratches that were not there before the move. I know the furniture was heavy and not easy to transport upstairs, but I saw them make simple, careless mistakes like lay a mirror, with sharp metal brackets on the back, bracket side down on an end table. The end table had a few scratches already, but nothing like what they ended up with after the move. It would of been a lot easier for them if the had taken the drawers out, and been supplied with the right equipment from the company. When I booked the move, the guy on the phone was not upfront with all the extra fees and charges. So, that was a bit of a surprise. Then, after I had paid for the agreed amount of work, the driver slipped in an extra $180.xx charge. I was refunded that charge and the guy was reprimanded. Just be sure to check. He was also the same guy who drove over my rock wall, knocking it down, after I specifically warned him not to.

They sent 3-20 something's that threw trash ALL OVER my home wrapping furniture. Overcharged…read morebecause they took WAY TOO LONG to load the truck. Then held our houseful of furniture for RANSOM!!!!, to move it 2 miles into a storage unit. Then they didn't even pack the unit from the back forward. They left a huge hole behind the furniture. Just blank space. Pay or what? I went and had a meeting with the manager and point blank asked him if this is how he would treat his mother? No answer. Sorry fo

Awesome guys worked entire time will use again if ever need them.cannot say more just very awesome…read more Professional young men Mike Curry

Was not upfront about the pricing. Was told to pay the movers that were there if they needed more…read moretime. Paid them the extra hours that they were there and even bought the movers some food for helping out. Get another invoice requiring to pay them again and threatened if I did not pay. Would not recommend.

From start to finish move was the best I've ever had! Very professional and precise! Thanks for all…read morethe hard work!!

From the owner: We are thrilled to announce the opening of our new location in the area, an extension of our…read moreSacramento branch. We are dedicated to offering reliable and efficient moving services that save you time and give you peace of mind. Our team of family and friends takes pride in providing top-notch moving assistance, including packing, loading, and unloading. Please note that we offer labor-only services. As a highly-rated company, we specialize in moving heavy items and catering to residents of assisted living communities. Rest assured that we will treat your belongings with the utmost care and respect. Get in touch with us today to experience the difference that Extra Care Movers can make for you!

Good experience with Moucctar, Darius C, and Bryan. Hired 3 people to help unload a 26ft truck as…read morewe just moved to a new state. I had a scheduled window of 8-10am. They called the day before to confirm that the time frame was still good and told me they were planning on arriving 9-9:30 am. They called me the morning of stating that they were on their way with an ETA of 9am. They arrived just before 9. In my quote, the person who set up my appointment estimated 3.5 hours with 3 workers so I was already anticipating the unloading to take around that time. They unloaded all the boxes and furniture in under 2 hours which was perfect since there is a 2-hour minimum cost. They were very efficient, fun to talk to, and listened when I asked them to do something. We moved into a brand new house and there was only one small ding in the wall in the stairs which is easily fixable. I definitely recommend this company and will be using them again the next time I move.

Seriously the best group of guys. Fast, efficient, friendly and knew what they were doing. Couldn't…read morerecommend enough. Top notch.

while very nice gentleman, it is disappointing to pay such a high fee for bottom level service…read more Firstly, they wouldn't wrap the couch, because that made it hard to grip. I did not observe them using any moving straps or tools that would be expected to protect both their bodies and your furniture. this apparently meant they also did not wrap any sort of protection inside the truck, as there are now numerous stains on my couch I will be dealing with, when it was in almost perfect condition prior to move. this also goes for repeatedly only using one person to move large items, mattress , credenza, etc. and resulted in the item/furniture being slammed to the ground upon placing it in the new dwelling. I watched this happed multiple times, where if they had just been working together my furniture and floor wouldn't be suffering damage. finally, my mom had spent an enormous amount of time largely labeling each box, and every room was grouped together at load in. even though they moved each room out one at a time, they did not load them into the truck in the same spot. this resulted in every single load on move in having to separate EVERY box off of the dolly into different rooms, and even then, extremely clearly boxes were in the wrong room. I paid a lot of money because I can't lift the heavy boxes with my disability, and it was a waste of money because I still had to move so many of the boxes to different rooms. on top of that, they wedged the boxes into the closet so boxes are scraping walls, and I couldn't move one box without starting from the top of the mountain and moving every box out. save your money, sell your furniture when you move and just buy new. not worth the hassle, expense, and damage of using two men and a truck. or use a better company

as Denise B said... I have also used two men and a truck and this was the worst experience I have…read morehad. A 100 year old planter was broken and nobody said a word. Pictures were danaged due to being stacked on top of each other. The lack of care that I saw and the amount of work I am having to put in to correct these damages is not only costly but heartbreaking.

HIRE THIS COMPANY!!…read more  I used Yelp to get a bid on a local moving job for the Knoxville area. We wanted it done ASAP. It went out to about five moving companies (this was on Saturday)  Within 10 minutes Ky from Bellhop at the Chattanooga office called me. Bellhop was the first to respond. Ky was so nice and extremely courteous. He helped us figure out what we needed. The price he quoted was a good fair price. Because of Ky we immediately felt confident and agreed to hire Bellhop. We received a confirmation for the job on the same day. Next day (Sunday) we got a notification with the pictures of our movers who were Alec and Austin. Alec also texted us to confirm the time etc. Alec and Austin arrived on Monday at our storage unit ON TIME and ready to work. They loaded the truck and we drove to our apartment. Let me tell you Alec and Austin were incredible. They worked their butts off NON STOP. We are on the third floor with TWO SETS OF STAIRS. They brought everything up with a smile and always asked us where we wanted things placed. We saw Alec carrying two very heavy large boxes at a time (like they were empty!) Me and my husband were shocked and impressed with the strength and stamina Alec and Austin had. And they did it in such an upbeat courteous friendly manner. They were fast too.  Nothing was damaged either no walls touched, no floors scratched. PERFECT! They were able to get heavy items up the stairs we thought we were going to have to leave behind and they were so nice about doing it! They made an incredibly stressful move stressless for us!  We are 100% happy with Bellhop and will definitely use them again. Ask for the team Alec and Austin. You won't be disappointed!

Do NOT use Bellhop! Many items went missing or were broken during the move, even though Bellhop…read moresaid a dedicated moving truck only for your move would make sure everything arrived safe and sound to you. Really unreliable company! And it's impossible to get anyone from the company on the phone to answer your questions or provide information. Disorganized disaster of a company. Worst possible experience ever.

Great communication and plenty of hard working staff. Used for packing and move. Good teamread more

Knoxville Moving Company: courteous. prompt, great rates, fast and efficient. It was everything you…read morewant in movers!

Salvador and his team were terrific! I scheduled them to move several rooms at my parents' house…read morefrom upstairs to downstairs. They were incredibly hard working, kind, and patient. They showed up on time and were very easy to schedule with. I would definitely work with them again.

Hard working. Packed up an entire house as well as a 40x40 shop in 2 days. Loaded everything on 2…read moretrucks and delivered the next day. My only complaint is that some heavy items were stacked on top of lighter weight items, especially when unpacked. I know it was a lot of stuff and the crew was tired, but I had some damaged items that were simply due to being stacked wherever they could find room in order to get the job done. I would use this company again however due to their promptness, hard work and overall value.